Great service and great work!! I paid extra for them to clean my mats too. They did a great job and…read moremy mats were embarrassingly dirty. They did a good job on the inside of my car too. I have dogs and most of the dogs here was gone. I was very impressed.

I'm so sorry but this is the 2nd time I'd like a refund after paying $30. I keep trying this…read morelocation and after two unsuccessful exterior and interior washes it must be time to move on. Not wiping down the exterior leaves it dirty and not touching the dashboard after paying for an interior clean too (among other issues) really makes me want my money back. Happy I tipped them, it's the right thing to do, but this location just has been unable to actually clean my car better than I would have done. Thank you for the effort.

I used to love this place--my first visit was great. Paid $60 for a mini detail and the car looked…read morespotless. But each visit since has been worse. They started charging extra for things that were previously included, and last week was the final straw. I was quoted a 6-hour wait, then upsold a $100 "mini detail plus." When I stuck with the $60 option, they told me it "would be clean but wouldn't be super clean." That's not acceptable from a car wash. My car was ready in 30 minutes, parked outside unlocked, with water spots and a still-dirty interior. Inconsistent pricing, poor results, and dismissive service. I won't be back.

Great service. After the wash, car looks like brand new. May be more pricey than most, but worth…read morethe money.

I came here in a desperate need of a car wash. I didn't expect the most basic wash, the Express…read moreClean to be $10.00. Not worth the price and it didn't do a good enough job to justify that price. I likely would not come here again.

The first automated car wash was opened in 1940…read more Thank goodness for that, for in the doldrums of January, it seems every car in Chicagoland is glazed with a crust of salt. And this sunny winter afternoon, every car wash seemed to have a line stretching through the parking lot into the adjacent roadway. This was my first visit to Waterway. What is the Waterway way? We were in the lineup for a while. We selected the $45 classic wash plus interior. The drivethru of brushes and car wash strip thingies was a little short, compared to others I've been through. We pulled into a spot so the car could be dried. The waiting area has drinks, snacks, candies, greeting cards, car accessories, a few chairs, and I assume bathrooms. Not a bad spot to chill while they dry. Overall, a pretty decent job. The employees were pleasant, they did a nice job. They didn't dry everything as my car has those telltale water lines crisscrossing the exterior. Some parts of the windows still have salt. Let's face it though, a better job than I would have done, and during winter? I'm glad the crusty salt is gone.

Love that it's truly touchless, and it's 24/7! **Though the blow dryer only went on for a few…read moreseconds this time and didn't have a green light. If the owner could fix this and have the blow dryer run longer, I would go here more often** Especially during the winter, because then ice forms on your car after. Thanks!!

This is my Go To! They have everything you need ! Evn in winter they have an enclosed touch free !…read moreMK is a super cool dude and always willing to assist! Overall always a great experience!

I took my car to North Shore car care for an estimate after an accident. They had my car for 24…read morehours and when I came to pick it up, they did not do an assessment. They wanted me to do the bodywork with them before they provide an estimate. Highly unethical practice. I'm very disappointed in that service.

The owner Daniel is very easy to work with. They fix my car's bumper from front to back after my…read morecar accident and it is flawless. I don't even recognize any repairs made. It looks like the original. Great job! And, thank you!!!! I highly recommend them! -Susan Sanchez

$12 for the highest level wash. Line was so long…read more Good price and the customer base don't lie

They do exactly what you would expect from a drive through car wash. Nothing fancy and definitely…read morepriced right. This is my new go to for a quick wash and rinse during these dusty times.

I am a monthly member and have been for a long time. It's great to have the ability to wash off the…read morewinter salt daily if I chose! I appreciate the mat cleaning machine as well as the rubber mat cleaning station. The way it is set up, I feel safe walking back and forth to clean more items. The last time I checked out a tote to detail the inside, most of the products were almost empty, but the previous time was wonderful! There are always people around so again, I feel safe taking my time to empty out garbage, vacuum, and care for the mats. As a single mom who feeds the local marching band and will drive a kids as long as I have seatbelts, I am happy to have access to keep the car clean and smelling nice! The value is great for the ability to wash the car as many times as I desire and have access to fresh dash wipes to keep the surfaces clean!

Friendly staff, equipment works well but more in my cars look great once they go through the wash!…read more Super pleased, never disappointed.

There are a ton of staff, but not one of them is helpful! They ruined my day!!!…read moreTheir entire parking lot is like something out of a horror movie! They do not take pride in their business at all! Staff is milking the clock for sure! The assistance button is just for decoration, guys.

Terrible customer service. "Gerardo" was very rude during an encounter, doesn't look like he wants…read moreto be there and shouldn't be the face of this wash. 0 Helpful, Rude and Deff doesn't care about us customers.

Big fan of Splash - I wash our cars myself during the summer but in the winter months keeping my…read morecar clean is still a priority. As someone who avoids the automatic car washes, it was amazing to find a spot that offers the speed of an automatic conveyor belt wash while providing a detail oriented hand wash approach. Let me tell you, these guys are a well oiled machine. Once you pull into the bay you are instantly met with a rinse and soaping, then a meticulous two stage drying process. If you opt for an interior wash, door jams, floors, trunk and interior surfaces are also quickly cleaned. The benefit is they staff this place really well and each worker has a specific role which turns out to be a perfect assembly line like approach to getting you in and out quickly while providing a much better and safer wash for your paint than the automated bays Have been coming here for a few months and will continue to return!

I usually go in for their regular car wash but this time went in for the first time for the Ceramic…read moreBoost. Online says 2 hours to be done. When I got there they said about 3 hours. I called at 4 hours and left a message. With no return phone call, I called back 30 minutes later with no pickup. I decided to walk over and see what was going on. They had my car ready so I don't know why they didn't call me. Maybe just a really busy day? Then I go to leave and they didn't even clean my rubber mats. Sad day. Don't think I'll be going back for any service. Got me this time at $175

The entire Castro Hand Car Wash Team and Manager Juan provided the very highest level of service…read morewith regard to their detail service . I made the initial appointment with Juan and on the day of service all I had to do was drop the keys off . The Polish and Wax detail service provided went above and beyond my expectations. Mirror finish no swirls what so ever !!!! 10/10 :) I left with a smile on my face . Thankyou Juan & Castro Hand Car Wash staff !

Castro and his team do an amazing! They are fast and very…read moreprofessional! Been going there for over 3 years