I recently purchased a car at this place, and no, the owner did not tell me to leave a review…read more Overall the experience is good, it's not like any other 3rd party dealership I have dealt with, it feels more like buying a car from a guy on Craigslist. Abe the owner let you do whatever you need to with the car, I took the car out for almost a full day to do a pre-purchase inspection and he didn't even copy my driver's license or anything. The car is not perfect and he didn't try to hide it when I point out something I see. He knows the battery is about spent and didn't hide the fact, and bought a new one from the BMW dealer. I have a trade-in and he showed me listing online for prices of the same car and wholesale value, etc, made the whole process pretty transparent to me. They don't have a large selection of cars in their storage but they also take requests if you are looking for a specific car to buy, he can try to find it for you from wholesale.

If you are unfortunate enough to come across this place Make sure to bring your own mechanic. This…read moreplace will fix a car just enough to get it off the lot. 1 week later ever issue you can imagine will arises. So sad when you go somewhere with good faith & hard earned money. This place is untrustworthy, Please go to a real dealership and save yourself the Money & Time!!!

This was my first time visiting this Mercedes Location and I was not disappointed at all. Ardit was…read morevery attentive to my needs and very accommodating. This will be my go-to Mercedes!

I would strongly caution anyone considering paying Mercedes-Benz of Romeoville for a pre-purchase…read moreinspection. I paid $498 for what I was told would be a two-hour PPI on a 2021 Mercedes-AMG E63 S that I was purchasing remotely. Because I could not inspect the vehicle myself, I specifically chose a Mercedes-Benz dealership and relied on their expertise to tell me the true condition of the car before making a $91,000 purchase. Their inspection identified only two driver-assistance faults. I was sent a brief walk around video and engine video, along with basic tire and brake measurements, and was otherwise given the impression that the vehicle was in excellent condition. After purchasing the car and having it delivered, I was shocked by what had been missed. Nearly every panel on the vehicle appears to have been repainted, and multiple panels visibly do not match in color or finish. The passenger-side rear quarter area shows obvious prior paintwork. The front bumper is severely misaligned, with missing mounting hardware/brackets on the passenger side and is not properly secured. The paint also shows significant fading/sun exposure. These are not hidden mechanical problems that would require extensive diagnostics to discover. The paint mismatch and bodywork are visible simply by walking around the vehicle. I genuinely do not understand how a technician performing a two hour professional PPI could inspect this vehicle and fail to mention any of it. It gets worse. The vehicle's alignment was substantially off, requiring the steering wheel to be held noticeably to the left for the vehicle to drive straight. A proper road test should have caught this immediately. After the vehicle arrived in San Diego, I brought it directly to Mercedes-Benz of San Diego. The vehicle has now been there for over a week having all of the engine mounts replaced, another significant issue that was completely missed during the PPI. I paid Mercedes-Benz of Romeoville specifically to protect myself from this situation. Had they accurately reported the condition of the body, paint, alignment, and mechanical issues, I would have either substantially renegotiated the purchase or walked away from the vehicle altogether. Instead, I relied on their professional assessment and proceeded with a $91,000 purchase that I cannot simply undo. I now have to deal with extensive prior paintwork, mismatched panels, body repairs, alignment issues, mechanical repairs, and the effect all of this has on the vehicle's value and future resale. I understand that no PPI can guarantee a perfect used vehicle or uncover every possible hidden issue. However, missing nearly an entire vehicle's worth of repainting, obvious mismatched paint, a visibly misaligned and improperly secured bumper, a significantly off center alignment, and failed engine mounts is unacceptable for a $498, two hour inspection performed by a Mercedes Benz dealership. I am extremely disappointed. I trusted Mercedes-Benz of Romeoville's inspection to help me make an informed decision on a very expensive purchase, and in my experience, that inspection failed at its most basic purpose. I would not recommend relying on their pre purchase inspection service.

I had work done on my daughter's Ford focus recently. Kevin and his crew did a great job at a fair…read moreprice. I've been working on my own cars my whole life and when I brought PMW my car to do some work because since I needed it done quickly, they came through. The work was done correctly, I'm very particular, and at a very fair price. I also had them do some warranty work on my Audi which they handled great. They took my extended warranty info and worked with the warranty company to make sure it was done correctly and to my satisfaction. Don't hesitate to use PMW, I will definitely use them again in the future.

In need of a trustworthy car repair shop? PRESTIGE MOTOR…read moreWORKS, is an excellent option, on Rt. 59 just south of 111th St. Our BMW was serviced here and the service was positive. The team diagnosed and fixed the problem offering fair and competitive pricing. I recommend Prestige for your car needs. The staff, including George, Kevin and Ricky are friendly, fair and efficient.

Great place of business! Her name was Amanda!…read more Great service and she's so lovely Definitely bringing the rest of my family here whenever they need a car ;)

Run far from this place ! Bought a dodge durango with a bad engine. Repair was worth about $8k+ I…read morepayed 11.2kfor the car never said nothing about it & they masked the ticking sound with thick oil ! knowingly is the messed up part. 4 broken lifters, camshaft, 2 head gaskets, 2 valve gaskets, & crankshaft connector. I can not make this up !

Overall this is a very good dealership they have a very good quality used cars I bought 3 cars from…read morethis dealership, they have a nice after sales service

BUYER BEWARE - THIS DEALER IS A SCAM. I WOULD NOT recommend this dealer to my worst enemy. I…read morepurchased a car from them in July 2020. From the time I drove the car off the lot it has had engine problems. There was NO disclosure of these issues at the time of purchase. They sold me a bogus warranty that doesn't cover anything. I tried to work with these scammers to fix the issue and they have refused, even to the point of blocking my calls. The car is still having those same issues. When I first contacted them, they said they will pay a portion of any repair fees but all they cared about was making money on the deal and not doing what was right for the customer. Needless to say, I never got ANY check from them either.

This dealer is amazing Andre and Michael all worked with us to give us the best deal. We love our…read morefirst electric car. The team is so down to earth we truly came away with some friends.

Buyer Beware: Deceptive Pricing and Classic Dealership Games…read moreWe drove two hours from Wisconsin to inspect an advertised pre-owned truck at Advantage Chevrolet of Bolingbrook. After calling ahead, the dealership explicitly assured us the vehicle would be prepped and ready for a test drive upon our arrival. Roughly 40 minutes before we arrived, a salesman named Raul Rosales called to inform us the truck was actually off-site at a detail shop. Because we were already over an hour into the trip, we agreed to go with Raul to the detail shop to inspect it. The truck had only 12,000 miles and appeared to be in great shape. To save time, we decided to head back to the dealership to work through the numbers while waiting for the truck to be brought back. That is when the experience devolved into a masterclass in classic dealership runarounds. We gave Raul an initial price we were willing to pay, initiating a tedious cycle of endless back-and-forth waiting. When he returned saying they could meet our price, I noticed a forced "protection plan" added to the breakdown. I insisted it be removed, so off he went. When he returned, I spotted a separate $900 detailing fee. When I pushed back on that, he returned stating they reduced the fee, but they had quietly raised the baseline vehicle price--resulting in a net price increase of roughly $500 over what we had originally agreed upon. Exhausted from the long drive and over an hour and a half of dealer games, we reluctantly accepted the adjusted figure just to move things along, and Raul left to set up the final documents. Looking back, I deeply regret accepting that price--a detailing fee should never have been tacked onto an advertised price in the first place. We then waited another 30 to 40 minutes for the truck to return from the detail shop so we could finally test drive it. While the vehicle drove well, completing the purchase took another half hour, including a requirement to unlock our TransUnion credit report even though we were paying in full by check. Finally, we met with finance manager Tim Hosek to sign. What followed was a heavy pitch for extended warranties, followed by a rushed signing process where the final figures were glossed over completely without a transparent line-item breakdown. The following day, I thoroughly audited the paperwork. To my dismay, I discovered we were charged $1,928 above our agreed-upon price, along with an extra $275 artificially added to the licensing fees. I have attempted to call Tim and dealership management to resolve this discrepancy, but they refuse to return my calls. I have now filed a formal complaint with the Illinois Attorney General Consumer Complaint Portal and the Better Business Bureau. If you're financing through this dealership, double-check every single line item before you sign. Their primary strategy is steering your attention toward the monthly payment figure while quietly padding the back end with hidden dealer fees, mandatory "protection plans," and shell-game price increases. Because interest rates and loan terms can easily disguise hundreds--or even thousands--of dollars in tacked-on costs, make sure you demand a itemized, line-by-line total cash price breakdown. Do not sign or rely on verbal promises until every single fee matches what you explicitly agreed to pay.

My fiancé and I bought a 2003 Chevy S10 from EZ Auto in 2020. It has been a great vehicle to us…read more The whole sales process was very smooth. The associates Jeff, Rich and Ricky made us feel welcomed and at ease with our purchase. The whole staff there is super friendly. Our truck has been so good to us over the now 5 years that we've had it. The loan process was easy to understand and accommodating with regards to our income. We were able to pay off our truck in a timely manner. We have recommended friends to this location because of our experience dealing with EZ. Would definitely recommend them to others!!

A Delightful Dealership with Stellar Staff!…read more Recently bought my SUV from EZ Auto; Pam and Jeff were fantastic to deal with. I'm really glad I was able to support a business that is more than a dealership and part of a community. Look forward to our next dealing. Thanks Guys!

If you are looking for a fancy building and a beautifully appointed lot you are not going to find…read moreit here. However, if you are looking for a car that has been gone over top to bottom and bumper to bumper for safety and reliability at a fair price then this is your place. They even stated there are many car brands they do not dewl with as they are not reliable enough to put their name on. Our daughter was looking for a small, safe, reliable car for her first car. They gave her a good deal and treated her very fairly even including a 6 month warranty. We found the car online and sent a message to which they responded in a timely manner so we had some basic information to decide if we wanted to make the hour long drive to give it a closer look. When we arrived they allowed us to test drive it and did not pressure us in any way. They were very casual and easy to work with.

Went there to buy a car. Had a good experience. The salesperson his name was Brandon. He gave me a…read moregood deal on a car. I'm very satisfied which I always am satisfied when I go there. I bought several cars from them they work with you. See Brandon when you go there if anybody decides to buy a car