I've been needing to get a car for awhile now but was struggling because of bad credit, then I came…read morehere working with the wonderful Mario and was able to get a really good car for a really great deal! HIGHLY RECOMMEND coming here! I didn't even need to go to a dealership because I found something I loved so quick! The staff was very welcoming as well and not pushy what so ever!

Mario helped me out today. I was in a bind for a decent car and other dealers were giving me run…read morearound and kept wanting me to get a newer car I couldn't afford, he made sure I could get something before I even went to the dealership and gave me honest answer for what I could get and I am so grateful. I have a chance to fix my credit faster and come back and get better. I appreciate the realness and honesty from these guys. This is how sales people should be. Highly recommend if you're in a bind

Julia was so great to work with! She was sweet and professional. When I didn't understand certain…read moreaspects of the paperwork, she patiently explained everything in detail and made adjustments in my benefit. She worked with my budget until we came to an agreement, even though that meant going back to her higher-ups for approval more than a few times. She was knowledgeable about all the cars on the lot and even the engine on the vehicle I chose. I was shocked to hear it was her first week employed there! She could've run that place. A week after purchasing my vehicle, I did have one problem with a wheel bearing and had to have the car towed back to the dealership. Julia stayed with the mechanic for more than TWO HOURS after closing on a Friday night to make sure I was able to get my car the next morning. That's customer service!

I have posted multiple complaints about this place! But I want everyone to know this is not a place…read moreto buy a car! They are cheats! When I left the place the check engine light came on. I took it back because the diagnostic showed it needed a catalytic converter. They said they changed both but refused to give me a order for what was done. I believe they put something in the gas to turn off the check engine light. After two weeks, it went back on! DO NOT SHOP AT THIS PLACE!

Great group of people ! Everyone was very helpful. I do not trust just anyone with my vehicles. But…read morefinishline cars gets my approval. Everything was gone over with me, even went above and beyond telling me what to look for in the future with my truck. Thank you again Finishline team!

I've been bringing my car to Matt for years now and he is the only mechanic I truly trust to be…read morehonest with me and not try to up sell me on something I don't need like other places would. Whether it's regular maintenance or my car needs to be repaired from getting hit in an accident I always get great service and my car comes out looking great. Matt always goes above and beyond to give us great customer service. I would highly recommend this place to anyone for all car needs!

Great dealership to deal with. Everyone is so helpful and knowledgeable. Not pushy at all. Will go…read morefar to find the car you want. Great family dealership!

A friend recommended Chignoli to me to sell a car that my wife and I inherited. I had a price in…read moremind and That's what we received. since we were there we looked around at some cars on the lot. we had an idea of what we were looking for and ended up test driving and buying a car. I'm 61 years old and never had a better experience getting a car. We dealt with Greg and Mark and left wondering why can't more dealers be this comfortable when selling, trading, or buying a car! family business with a great reputation. Jim F

Stay away from this dealer he is illegal and sheisty. File a complaint with the illinois Attorney…read moreGeneral if you have been violated...we did and so have others. He sells cars with blown head gaskets....he lie about accident history, mileage and then he stands behind (as-is) policy which means nothing if the Dealer is violating the Lemon Laws of Illinois. You have been warned! DO NOT BUY FROM AUTO CONCEPTS!

Owner was rude, brash, and stands behind NOTHING they sell…read more The truck we purchased broke down 8 miles from them the day we bought it and was hung up on and told as is means as is They pay for 5 star feedback on Google! All the 1 star reviews are from actual customers!!!

LISTEN CLOSELY! Do not buy a car from this place. My Car broke down 13 days after I got it.read more

I had an absolutely wonderful experience Gerald Auto in Joliet. From the moment I arrived, everyone…read moretreated me like family. The staff was friendly, honest, and genuinely cared about helping me find the right car. The whole process was smooth, stress-free, and actually enjoyable. I truly felt valued as a customer, and I appreciate the extra time and attention they gave me. If you're looking for a great car and want to work with people who really look out for you, this is the place to go. Highly recommend! Rita McMullen

Great place for a new car, great customer service. Daniel Yates is the best. Highly recommend. So…read moreI read the other reviews. Yes my name is Rodriguez, and no I am not Mexican or speak Spanish. And they gave me no problem with getting a van. It's been over a year now since I got my van. And never once been in the shop accept for tire change and oil. So I will stick with my review. HIGHLY RECOMMEND..

Caters to only Hispanic clients... Went There to look at a…read moreHonda element, and was given a less then average reception. Forget about this place. You speak broken English...

Do NOT buy a vehicle from this business! On 6/27/2023, my 18 year old son & I drove 10 hours from…read moreMinnesota to Illinois hoping to purchase a Ford Escape from Credit One Auto Group Inc located in Joliet, Illinois. The day prior to our trip 6/26/2023, we received a video of the vehicle from salesman Jose. We also exchanged several text messages and phone calls with the salesman, Jose. I also spoke to the "manager" regarding an upcoming appointment to have everything checked over on the vehicle prior to our arrival. During all of the above communication exchanges we were assured that the vehicle had no issues and was in perfect working order. The dealership claimed to have had a local mechanic check it over on the morning of 6/27/2023. They again assured me that the mechanic said the vehicle had no issues. I asked ahead of time for the dealership to get a receipt from the mechanic with the inspection information, but one was not shared. Upon arrival at the dealership, at 2:00 PM on 6/27/2023, my son and I began looking over the vehicle. My son was planning to buy the vehicle to take to college in the fall. My son began looking over the outside of the vehicle and me inside. He immediately spotted what appeared to be fresh paint on the frame near the rear wheel well. He used his thumb to push in the area, where he saw the fresh paint & much to his surprise he pushed right through the frame with his thumb. He was able to easily remove the attempt from the dealership to cover up the fact that the frame of the vehicle had holes in it. (posted image) I am so glad that my son discovered this before #1 he drove the unsafe vehicle 350 miles back home & #2 before the business had his hard earned money. The salesman, Jose, came out during this time, but said nothing upon us discovering this. He just looked at his phone. This business is selling unsafe vehicles, and is trying to cover up potentially dangerous features in vehicles. My son and I chose to leave the business immediately. Shortly after, I sent a text message to Jose asking for his manager to call me, but he did not nor was the text responded to. This business needs to stop selling dangerous vehicles!

My son and I purchased a car from this business in July. We realized quickly after we got it home…read morethat we had not checked to make sure the back doors opened and the passenger rear door would not open. It had hardware sitting on the floor. We called and the dealer said they realized they had not completed that repair and had the parts to take care of it so we scheduled a time to have it done. My 19 year old son took the car in to have it repaired. They only fixed it so it opened from the inside but not from the outside. I called them and spoke to Wally, the manager, and he said he had fixed it. I said no, he did half the job and it was dangerous in an emergency situation to have a door that doesn't open. He said he would take care of it and get back to me when the parts were there. I called on 7/20 for an update, he said he would call back. I called on 7/27, 8/9, 8/16, 8/21. He's blowing me off 100% and I am frustrated. Do not buy a car from this dealer. The customer service is appalling.

Bought 2 Vehicles from them last year. Both turned out to be nothing but trouble including one…read morethat needed a engine. Both sold as great low milage vehicles. I am glad I did purchase the warranty so far over $8000.00 was put in on one alone. Purchased many used cars in my life but never had as many problems as these.

Still the Best around ,anywhere: 20 Stars: The Father and the 2 sons are great ,in business since…read more1986: