Stay away from this dealer he is illegal and sheisty. File a complaint with the illinois Attorney General if you have been violated...we did and so have others. He sells cars with blown head gaskets....he lie about accident history, mileage and then he stands behind (as-is) policy which means nothing if the Dealer is violating the Lemon Laws of Illinois. You have been warned! DO NOT BUY FROM AUTO CONCEPTS! read more

Owner was rude, brash, and stands behind NOTHING they sell The truck we purchased broke down 8 miles from them the day we bought it and was hung up on and told as is means as is They pay for 5 star feedback on Google! All the 1 star reviews are from actual customers!!! read more

Sold our 17 yr old son a truck that he paid cash for and had a blown head gasket. Didn't make it an hour from the lot and had to stop and get coolant. Wouldn't offer to help with any of the repairs. We saw there were some bad reviews but he seemed like a decent human and knew the whole scenario. Guys like him are the reason car dealers have a bad rap. I wouldn't buy a thing that your own mechanic can't look at first!! Don't trust him or his shop!!!!! read more

Horrible service!! I called him this morning and asked for his address so I could come see a truck. This guy wouldn't even start the truck that I drove an hour to see, unless I had $15k cash on me or if I let him run my credit report!! I told him I didn't want my credit run and he said "well, I guess you arent ready to buy a truck!" ... He's right, NOT FROM HIM! I told him he wasted my time and he said, "yeah well, I have sold 70,000 trucks this way" ... Unbelievable! I need a truck today or tomorrow! I have the cash, but I dont just carry $15k on me to look at a truck that I may or may not be interested in. My credit is impecible too and I keep it that way! Terrible way to do business!! read more

BEWARE!!! We called this place to see a truck told them we would arrive before 5 "mike" says he leaves at 5 on the dot we arrived at 435 and the guy comes from the back and says he's gone I'm like he knew we were coming he's like u should have called again we spoke to him that morning this guy didn't even want to show us the car stating if ur financing then no if u have cash then yes what kind of business doesn't want to make money he did us a favor because there are plenty of bad reviews with the same issues as ours I guess I should be thanking him for being rude and not doing his job.. Not sure if "Mike " and this guy that came from the back is all in the same person stating that he wouldn't call him and make him come back what a joke if I could give zero stars I would read more

HORRIBLE HORRIBLE SERVICE. DO NOT WASTE YOUR TIME. We traveled from 2 hours away to buy a truck with cash in hand. The guy "Mike" who is supposedly the owner was a real peach. He rolled his eyes when we wanted more than 1 truck started. He said "I have my sons birthday today I have to be out of here by noon". And when we tried to negotiate said "why would I come down in price when it's tax season". Oh and "We were wasting his time" when we tried to negotiate, which he wouldn't even come down $100.... On a truck with a nonfunctioning radio. He refused to come out of the building to even show us the trucks, he sent a worker out to do it. He was a total jerk on the phone when we called and asked about trucks on the website ..."whatever it says on the website is what I know". Etc. WASTE OF TIME RUDE HORRIBLE SERVICE WOULDNT RECOMMEND TO MY WORST ENEMY read more

I went here a week ago to look at some used diesel trucks and I couldn't be happier. They had a wide selection of trucks that were all in very good condition. After taking a couple test drives I fell in love with one of the diesel trucks that I needed for work. They gave me a better price then any other tuck dealership I went to previously. I am happy I went to auto concepts and I will definitely recommend my friends and co-workers. Thanks for being so patient guys and keep up the good service. read more

This guy is a joke... Asked to see a truck he wanted to see the cash or a letter from the bank went to my car n got the cash walked back in asked him why he wanted to see the cash or letter. His response was I'm not going to deal with people that don't have the money. Showed him the cash n said you just lost out on 14,000 have a nice day. He got up got in my face I'm only 5'5 n this guy is over 6ft shoved me out of the door and told me it was all on camera then when the cops show up the "cameras" don't work.... read more

Horrible drove 2 hours and the salesman wldnt let me drive the truck I was interested in. If your not hiding anything what is the problem?? Always try before you buy. My recommendation is stay away! read more

Stay away from this place. I bought a truck from here for 16,000 and already have spent 16,000 in repairs. A day after purchase I spent 6000 on in repairs. Mike assured me when I first bought it that his ASE certified mechanics checked it over. How did they miss the list of repairs. Any questions call me 608 617 3399 ask for kelly. read more

I like so many other people have been screwed over by this dealer. No cash no test drive.. I bought a 2005 f250 superduty harley Davidson edition 4 months ago and the day I brought it home it spewed oil in my driveway. When I told them they said it was fine on there car lot... I have since put 4,000 dollars into it and need new injectors and gaskets for 3200... Plus yesterday I went to trade it in and found out that they bought it from an auction with 299,956 miles on it, but I bought it with 160,000 miles..... what a scam read more

Warning !!! 06.26.2017 THIS KIND OF DEALER SHOULD NOT BE EXIST IN THIS COUNTRY !!! let's start : My name is Eugeniusz K. I find f250 in MYAUTOCONCEPT in Joliet , it was $17900 + tax I decide to take some money from the Bank. When I meet the owner of MYAUTOCONCEPT, he looks and talks like the person who I can trust . And this was a BIG MISTAKE !!! One of the First questions to this guy was : " can get the keys please and look and test drive?" Answer was :" you can look inside but not test drive before you put all money on the table " This should be warning for me ( the red flag ) ! I say that I don't have all money. He told me that he knows one bank in that area and I can get financial in 15 min. ( was 4 days). When I come back with the money check, I ask again about the test drive,. He said : "let's fill the paperwork, give me money check and the car is yours" I said, ok but tell me please one more time : " everything about this f250 " He told me this : " this car is amazing, in excellent condition, engine is very good , inspected, you can pull a boat, or camper and you will be very happy " etc... I said Yes , I'll take it. This was Friday. Tuesday I go to the mechanic close to my home , and just in case I change oil, filters, fuel filters, coolant. Next Friday when I back from the work , I heard a strange noise from the engine , so stop the car and I call for the towing. Towing put that f250 to mechanic shop. Mechanic told me for the start that will be expensive. I call to the MYAUTOCONCEPT and I told him what happened. He told me that is my is my problem but for sure this is something easy to do it and no so expensive. I asked him : " if this will be expensive, you will help me with ,because I don't have money to repair , down payment was$ 7000. He told me :" I can help you . Bring this car to my mechanic and will help you ". I say: ok . Next day towing and bring the car to his mechanic . A day after, his mechanic say :" about $6k. What ? I call to the MYAUTOCONCEPT and I ask about help , he told me that he find me a very good mechanic shop and this is the "help". What ? Really? Next few days, $3k more . Price in the end was $9900 USD plus Towing $500 , ( I add parts for $1350 ) From day when I buy this car to day when the car was stop was not even one week , and I make 120 miles , yes , one hundred twenty miles. (45 miles I have form dealer to my home). I make another call to the owner of MYAUTOCONCEPT because I was wondering that maybe he change his mind and he help me. he told me : " ... I will not help you, this is your problem , But I can buy this car from you for 17900 if you want " What ?!? I spent 10k usd to repair and you want buy this car for 17900 ??? !!! He said , yes I can buy this car for 17900 if you want . I said :" you should give me this offer before I put the car to your mechanic ". He said:" it's your problem, by !!! I said that ill go to the Court with this case . He told me that his Lawyer is waiting. In meanwhile I checked the Carfax I paid $40 for it. and there was this : - 4 month ago 207k miles -when I buy 205k miles So I call him again. He told me :" yes I know , I forgot to tell you , Carfax make mistakes , 2k miles only " I said : 2k miles but 4 month ago. So , I pay $17900 + tax for the Ford f250 2008 and after 120 miles I pay $10000 for the mechanic because the engine was down. Why I write this here? To protect you, to safe your money, to safe you and your family a lot of stress! I want to protect all people who believe that all people are good like I was believed. Unfortunately I was wrong, In our community we have also some people who only waiting for our mistake, in some part of life they have better knowledge than we have and they used this . I already have few cell phone numbers to the people who lost money but we need more. If we will "fight " together in Court for our rights we will win !!! contact me if you feels cheated . Thank you and God bless you. All story on email, here is limit My email ginowroc79@gmail.com read more

Went to see a truck sales man almost searched me to see if I had money to purchase the truck. Will never go back.

Worst car dealership EVER! The add claims they open at 8:00am. I arrived there at 9:30am this morning. The front door was locked. I walked around back, and asked the mechanic if they were open, and why nobody was up front. He said the guy was at the auction. I came back about 20 minutes later, and the sales person was there. I asked him about the car, and he asked me if I had an attitude with the mechanic. I said no. He started to become more angry, and told me that they don't put of with that (not nice words) here. He doesn't have to sell to (more not nice words) anyone! He then brought me around to the mechanic, and asked him about my attitude. The mechanic agreed, and said I had one. I said, I'm sorry you feel that way, and shook his hand. That's when the sales person decided to tell me they already sold the car. The car is still showing for sale online. read more