Oil light came on and went to VALLEY HONDA for service. Holly, (Service Writer) was textbook…read more"SERVICE". She blew me away with her courteous, informative, and expedient handling of my needs. I was in and out in under 90 minutes with a freshly washed car. Highly recommended!

Even during the construction process, Honda has streamlined and maintained great business. Signage…read morepointing on where to go and easy to follow. Got an estimate that the work done on my vehicle would take 2 hours and got called/texted that it was done sooner.

After lousy customer service from another non-brand name dealership, BG Motors was a breath of…read morefresh air! I was looking for a Honda CR-V at the worst season---inflation, supply and demand chains at a bust, very low inventory, seller's market, etc. I could buy old with a lot of miles for cheap or newer with about 100,000 miles or less for "out of my budget" range. BG Motors had one, a CR-V, smack dab in the middle. The only problem, BG Motors is about 40 minutes away and they didn't have the Carfax on their website...did I really want to spend gas (highest gas prices in my lifetime!) to drive there only to find it had been in accident or two?? A text to BG motors and 10 minutes later, I had the Carfax. Texted with Zahaib to confirm the car was still available and that he would stay opened until we arrived to check it out. Literally with 10 minutes to closing, Zaheib gave us the keys and let us test drive it. Absolutely NO pressure! Zaheib is a genuine, young man who trusted us to drive the car unassisted and stayed opened a little after hours for us. Concerned with a noise, we opted to wait to have a mechanic friend check it out. Logistics prevented me from getting mechanic to BG motors in the next couple of days. When I inquired about allowing me to drive the car to my mechanic 40 minutes away, BG Motors was willing! Now that's great customer service! A few days later, I was able to have the mechanic with me to drive the CR-V. The Mechanic explained the noises and how much it would cost to repair, but ultimately gave a thumbs up. Mechanically, other than the two easy to fix items, it was a solid car within my budget. Cosmetically, it was in good shape --except for the duct taped arm rest and three of the four indoor lights inoperable. We mentioned the indoor lights to Zaheib before we headed back towards home. The next day, with a pre approved loan from my bank, I spoke via phone with Noman, the owner, with our offer. He balked, but when I explained what repairs it was going to need, he agreed to a price lower than asking price. The best thing??? Doing the paperwork from the comforts of my home rather than sitting in the dealership waiting for the financials!! It took longer to drive to pick up the car than it did to sign the paperwork! It was all ready for signatures by the time we arrived. Twenty minutes later, I was driving home with my Honda CR-V. It was a pleasure to work with Zaheib face to face and Noman via screen! Next time I'm in need of a used car, I will definitely check out the cars on BG Motors lot. Afterthought: The lights still didn't work, the rear view mirror fell off when I was trying to adjust it for my short stature, and I decided I really didn't like the duct tape arm attire. With a lot of elbow grease, YouTube videos, and $6, I replaced the lightbulbs, figured out how to slide the mirror back on its plate correctly, and have patched up the missing vinyl/leather on the armrest (sadly, with the wrong shade of grey, but it looks sooo much better than the duct tape!) I bought the car with these problems, well, not the rear view mirror, that was a surprise, and I still give BG Motors 5 . I give myself a pat on the back for my labors!!!!

No integrity, beyond dishonest at all. Like what Devon reviewed, they are the average worst dealers…read moreyou used to see 0 stars. Last second they confirmed that you are the first one who has priority to make a decision, a second later they told you a deal is done, money is coming from someone else. Was that the God who told someone your bank account to wire the money? What a joke.

Just bought (after considerable research) a 2007 2nd Gen Prius there. Oswego Motors is a nice…read morechange of "walking the walk" vs. "talking the talk". "Oswego Motors writes "'providing high-quality used cars with low mileage and great CarFax reports" - true, the 2007 Prius had 75K miles on it. The Carfax was long on non-maint. BS and short on actual services, but that's not something under Chad's control. "and we include a powerhouse warranty that covers the motor for 3 years and an additional 100,000 miles." - also true. I was trying to turn it down because other dealers wanted $2-$3k for a warranty, and Chad very patiently explained that this one does not have an extra fee. "What sets us apart is our upfront one-price system, which ensures that you get a fair deal without any haggling or hidden fees." also true - and not what I was getting from other dealers with additional fees for everything (used car inspection fee, warranty fee, etc.) Car averaged 54.2 mpg on the way home, OBDII checks showed NO errors or faults of any kind. Exactly the kind of car any father wants his daughter driving. :)

Cruz went above and beyond with his service when I went to finance a Mitsubishi eclipse. I would…read morerecommend this dealership to family and friends :-)

Bought a 2024 Audi A5 in June, 2026: Here's my experience:…read more POSITIVE Saw the car I wanted on their site and because the make, model and color would be snapped up ASAP, they grabbed it right away and it was transferred from another city/state within a week later. At my request, they held it for me for 5 days until I could get there from my home 90 miles away. The salesman was nice, personable, accommodating and answered all my questions. He should get a better job elsewhere. The car was in pristine condition - inside and out. They attached one license plate for me and gassed the car before I drove it off the lot. As I'd been renting a car from Enterprise, I was able to drop it off there (different location from the rental origin) without an extra charge. NEGATIVE They will push the warranty, even if it includes flirting shamelessly! It could be that I was in a hurry, but they should have attached the second plate. Now I've gotta pay someone to do it - I'm not handy. I was paying cash for the car which at first, I going to do via wire transfer. However, telling me it would take a day for their "corporate office to receive the wire transfer", they wanted me to do the wire the day BEFORE I was scheduled to pick it up. While I was 95% sure I wanted the car, I'd only seen it online and I wasn't about to pay for it until I'd seen it in person and test drove it! It's 2026, folks and wire transfers are immediate! Don't test our BS meter. I paid by cashiers' check instead. Also, because I wanted to get miles on my credit card, I asked to put $10k of the $34k+ cost on it, but $5k is the most they'll let you put on a card (obviously, they want every opportunity to finance the cars they sell. One day soon, someone's going to challenge this in court and win). They wouldn't even let me put the warranty (which is a separate purchase) on my card. (the two points above are likely not under the salesman's control) Finally, and the most disappointing part of the experience: Once I bought the car, I immediately drove it to a mechanic I'd made an appointment with to have it checked out. They spent several hours inspecting it and told me that Internally, it was all good. BUT, while it was up on the lift, they saw it had been in an accident: the passenger door on the driver's side had been replaced and cheaply done with 'Bondo'. Sure enough, the paint doesn't exactly match. No accident was reported on the Carfax report. I called Enterprise Car Sales to discuss this with them and the dealership manager said: If it's not on the Carfax report, we don't have to tell you about it and we're not responsible for it. FYI: Don't trust a Carfax report.

These people are full of shit. They lied over the phone, just to hit my credit and ask for $5,000…read more They talk shit about other car dealerships, but they're doing the exact same thing... Pathetic experience. Very undeserving. Negative five stars.

Impressed would be an understatement…read more Gavin was able to get me six tires in an uncommon size on one day's notice. Kept me in my budget and even worked their extended coverage into it (these are for a big RV and I had a tire failure two years ago from faulty installation, so the coverage made sense). After the manager heard about my previous issue, he told me at pickup that his two most experienced techs did the work. I feel like I got good tires for a decent price and I was treated like a friend.

These guys will try to upsell unnecessary services i had all the suspension replace went there for…read moretire replacement and alignment they intentionally messed my lug nuts and sold me lug nuts when it was not bad person removing tire intentionally used wrong size sockets, after aligment they suppose to reset steering wheel and recalibrate it which they did not .As soon i drive van from them I got VCS error they told me to drive it will goes away but it did not it has to be reseted as part of alignment job they reset it and recalibrate after i gave them error code they wont go away please stay away from them.

Ford fix car good. Fixed it on the first try. The car runs good now. No more slipping when it…read moreshifts.

The pictures speak for themselves. This place deducted the entire price of a sensor as a…read more"restocking fee". Had to be forced to refund by Amazon.

This place is great! I highly recommend. Great staff and great work!…read more I like the level of detail they provide for all standard washes.

Scam. Didn't honor a car wash package that was purchased as a gift. I even asked for a simple…read morecredit towards another service. Poor move as a business owner. Lost my business and I was a loyal customer prior to this.

Quick to respond & get out there. Very thorough report & detail in the numerous photos. His…read morediscoveries helped save me a lot of money in the negotiating process, as well as saving me out of pocket repair expenses upon taking delivery of my out of state car. Definitely would recommend!

I requested a pre-purchase inspection remotely (I'm in Oregon, car is in Chicago), and they were…read moreable to get it scheduled with the dealership, the inspection done, and provided an EXTREMELY detailed report to me via email all in record time. Tons of high quality photos and detailed descriptions of any flaws and other observations about the car. From minor scratches, scuffs and paint chips, to the bumper being repainted at some point, electronics function, driveability/performance, component condition (brake pads need replacing, etc.), they did it all. Seriously top quality work, on short notice, and at a very reasonable price. Highly recommended!!

There are very few businesses that earn your trust year after year, and DJ's Truck & Auto is one of…read morethem. My family and I have been taking our vehicles to DJ's for more than 25 years, and I can't say enough about the people there. They're honest, knowledgeable, and treat their customers the right way. Over the years, I've referred countless friends, family members, and business associates because I know they'll be taken care of. A perfect example happened years ago during one of my first encounters with DJ's. My son's car died and wouldn't start. I thought it had run out of gas, so I added about a gallon before having it towed to DJ's. About 30 minutes later, they called and said the car was ready. When I asked what the problem was, they told me it had simply run completely out of gas. Because the tank was bone dry, one gallon wasn't enough to get it running again. Naturally, I asked what I owed them. Their answer? "The cost of a gallon of gas." That was it. They could have easily charged me for diagnostics, labor, or any number of things, but that's just not how they do business. They did the right thing because it's who they are. In a world where it's becoming harder to find businesses you can truly trust, DJ's Truck & Auto continues to set the standard. Their honesty, integrity, and customer service are second to none. If you're looking for a mechanic who will treat you fairly and stand behind their work, I couldn't recommend them more highly. David G

Poor quality repair shop that is lead by poor quality people. This shop is rude to customers and…read moretheir work is questionable. Be wise and take your business elsewhere.

Very professional and up front about everything. I took my BMW last week for couple of issues. They…read morechecked my car and provided me itemize details and price of the repair. I was really really surprised that they didn't charge for checking my car. There information made me make a decision whether I buy a new car or do the repairs. I have decided to take my car for repair next week now. This is my third time taking my BMW to them. Previously I use to take to BMW dealership but BMW dealership charges a lot compare to them. Very professional, detail oriented and one great quality they have is great listeners .

Prompt response. Phone consultation was very extensive and I didn't feel rushed. Jeff was very…read morethorough and explained everything in terms I could understand. I highly suggest calling to discuss your particular situation with them.