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Chicago, IL

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Chicago Auto Warehouse

4.8 (33 reviews)
Closed • 10:00 am - 6:00 pm

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Christopher G.

I recently needed to replace my daughters' car after it was declared a total loss from an accident. Normally, I use CarMax or TruCar's web site to narrow down my selection and find myself in the far western suburbs of Chicago shopping from dealer to dealer. I normally stay away from local non-manufacturer dealers mostly because I'm leery of the quality of the cars but when I looked up CAW they had a 5 star rating on Google so I thought I'd give them a shot since they were within a couple of miles of my home. We arrived outside a fairly non-descript warehouse. We entered a nicely decorated office/lobby area and were met by Alex, Derek's assistant. She was friendly and extremely helpful explaining not only the history of the cars but also the history of Derek's company. We'd seen he had a 2010 Honda Civic (66K miles) in stock that was a perfect replacement for the 2007 Civic we'd just lost. We gave a deposit and applied for financing which Derek was able to secure through a credit union (and received a better rate). When we came in to finalize the paperwork and pick up the car we saw a newer model (2013 w/14K miles). Derek was willing to work with us and make the change for us on the spot. Of course the price increased but the value and deal couldn't be beat! After about 30 minutes of paperwork our daughters drove away with a beautiful newer model car and we were happy with the purchase. If you're looking for a quality used vehicle with fair market value pricing don't hesitate to visit Chicago Auto Warehouse!

Us and our 2016 Honda Accord
Paul B.

Until Derek and Chicago Auto Warehouse, I hated the entire car buying experience. I am a huge car fan, but going through the typical dealership experience was always one of the most stressful and frustrating processes. But with Derek, I finally realized how buying a car should have been done all along. You find the right dealer to buy from (CAW/Derek) and then everything goes so much better. I sent an email to Derek at CAW initially telling him that I found him on Yelp and was very impressed by his stellar reviews, which I had never seen before for any car dealer. He called me back and we started talking through what we were looking for. We went to his dealership the following weekend to talk to him and get a sense for how working with him would be. He is such an easy person to work with, he is honest and transparent, and he wants to help make you happy, and will help you figure out what it is that you want. We started thinking we wanted another SUV, but what we ultimately realized after talking with him was that we did not need an SUV. So we started looking at sedans, and once I old him what we were looking for, he was able to pull an amazing deal together for us. He never pressured us or rushed us, he fixed the front bumper on the car for free even with the great price we had already, and we were able to finalize everything once we were ready in 30 minutes. I will be calling Derek for our next car purchase even if we are not in Chicago, as it is more worth it to me to work with people who care and respect you, then finding the best deal. Derek and Alex, you both run an amazing establishment, and you have customers for life in us!

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7 years ago

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3 years ago

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2 years ago

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8 years ago

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8 years ago

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6 years ago

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7 years ago

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8 years ago

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6 years ago

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8 years ago

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7 years ago

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9 years ago

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7 years ago

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8 years ago

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8 years ago

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9 years ago

I sold my car at Chicago Auto Warehouse. They were very fair and the whole process took less than an hour. Really great customers service!

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10 years ago

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7 years ago

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10 years ago

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7 years ago

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10 years ago

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9 years ago

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7 years ago

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9 years ago

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Ask the Community - Chicago Auto Warehouse

Review Highlights - Chicago Auto Warehouse

“Derek went out of his way to help me with my financing, and I drove out with the car I wanted 2 hours later.”

Mentioned in 24 reviews

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We have needed another car for several years but we couldn't find a car both of us could agree on…read more My husband wanted a good price and low mileage and I wanted an SUV for safety and because they are cool! We finally tried Enterprise, since we were again renting a car from them. We were lucky enough to talk to Johnathan when we first got there. He was knowledgeable as to their stock and showed us three SUV's that had all we wanted but were reasonably priced. I thought they were all great looking cars, clean and well maintained and relatively low mileage for rental cars. We took a test drive in the one that I liked. We couldn't decide so we thought we would come back another day. We went to lunch and over lunch we picked the one we liked the best and then went right back to purchase the vehicle. The process was not only no hassle but the car was exactly what we wanted. This was to be a vehicle for me and I had had leather seats and loved them. Guess what? Enterprise can re-cover the seats! We were able to get heated leather seats and Lo Jack installed. Also we have a free 3 month subscription of Sirius XM. We had to wait a few days but it wasn't long. We didn't finance the car so I can't say how well that goes but our purchase experience was the easiest and most enjoyable. Isaac made the paper work go smoothly. I would recommend Enterprise Car Sales for good customer service as well as a large selection of newer cars at really good prices. The whole experience was easy and actually enjoyable. We love our 2017 Jeep Cherokee and I wish we could have purchased all three of the vehicles we looked at but I have to wait until we win the lottery.

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AutoHaus - Very satisfied customer.

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Gary and his team are incredible, needed my car transmission and bumper fixed, they had to fixed…read morewithin 48 hours and were amazing at communication and being upfront with cost and service. Been coming here for over a year now and won't go anywhere else. Thank you AutoHaus!

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Sierra Auto Group

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If it was possible to give someone negative stars, no one deserves them more than Sierra Auto…read moreGroup. Oh how naive I was to think that I could get a 2012 Honda Civic with a clean Carfax and that the mechanics would be honest about it's history. 2)For starters, my car only came with one key and when asked the dealer he said he would check on it that there should be another but by the time I was leaving he said there wasn't, but that I could get a deal some place nearby. 3)Within a week of having my car, all of the sensors started going off, and 4) the phone charger didn't work, and when brought in the car I was told they weren't Honda Specialists and that it was still under warranty. 5)I took the car to Honda, who said the car was on warranty for whichever was first: 2 years or a certain amount of miles, and that it was over 2 years. I was told the car was never in an accident, which was a total LIE. Not only could I tell that the body had been welded all over after my excitement over the deal wore off, the engine is too little for the car and none of the parts were the originals. My car doesn't even accelerate fast enough on the highway. My "accident free 2012 Honda Civic with 7.5 thousand miles for almost 16k" had a completely rebuilt engine AND had been welded on the body meaning the title should have said SALVAGED not original. Be smart- never buy a car from Sierra Auto Group. For what it costs in maintenance within a year will make you wonder why you didn't buy the car new in the first place. These people will say whatever you want to hear to sell you a car.

I bought a car here and was helped by Jamie. I don't think she still works there but she was very…read morehelpful. I had a few issues at first but they were resolved in a sort of timely manner. I was able to obtain a loan from a local lender "Turner Acceptance". I was approved for a 4 year loan but paid the car off in 1year. Please remember when buying a used vehicle, it may come with issues. The vehicle i bought had few issues nothing major. The vehicle still runs and its actually a pretty great car. i was thinking about trading it in but i decided to keep it. Ask for Sean when going there, he will get you set up with a loan.

Chicago Auto Warehouse - usedcardealers - Updated November 2026

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