If I could give this place NO STARS I would!!! DO NOT BUY A CAR FROM THIS DEALER!! I REPEAT..DO NOT!!!! I should have known better!! It was a 08 GMC Acadia, beautiful, but little did I know all this was going to happen. The service was good or so I thought, they definitely tried to help me get approved with a finance department. Tony sure did lie to the finance department and told them I had initially paid more as a down payment just so I can get approved. I told him I didn't have that money and I would need some time to pay it off, he was okay with that he just mentioned to not tell the finance dept that when they call. Well within the first week of me buying the car with them the check engine light came on, the speakers popped, and one of the windows was not going down. I took the car back to them && they said they had "fixed it", that the check engine light was due to the gas cap, so they replaced it, they also "fixed" the window and the speakers. Few weeks later again it happened, they claimed that they did not and were not going to have a mechanic in the facility and that I was on my own. I called them yesterday and they told me Tony was no longer working with the company but for me to bring the car in and they would have it checked and see what they could do for me. I took the car back today, Mario told me that there was something they could do but that in order for it to work I would have to pay the remaining balance. I told him I could do payments but that the full amount was impossible for me to get. Little did I know all they were trying to do is reel me into their scheme. They tried to hold my car hostage and told me I was not going to get my car back until I paid the full amount!! I admit to causing a scene in there but what this dealership is doing is not right!!!! I called the police, the FTC & the BBB and filed a complaint. They ended up bringing my car to the front and gave me my car keys after they seen what I was doing. Do not buy any cars from here. they will do the most to get you to purchase one but don't fall for it. Check out various dealers before purchasing a car, don't fall in love with just one, because that's exactly what I did, look where it got me. OOOHHH &&& the way they were going to fix my car is by running the warranty as if my transmission was messed up and they were going to get the $ to "pay for it to get fixed" but in reality they were going to fix the speakers, the window, & the check engine light issue. WHAT A WAY TO RUN AN ILLEGAL BUSINESS ABAS!(that's the owners name) read more