If you ever find yourself in a situation where your options feel limited, I hope you have the opportunity to work with a place as wonderful as Economy Auto Mart. From my very first phone call, Melissa guided me through the process with patience, professionalism, and ease. When I arrived to purchase my vehicle, both Melissa and Jose welcomed me warmly and treated me with the utmost respect and dignity. I left the lot feeling happy and grateful for the exceptional service I received. Thank you, Melissa and Jose read more

Highly recommended for folks looking for pre-owned / used cars. Don't just limit yourself to the likes of carmax or car sales from car rental companies! Come by take a look at the selection and speak to the honest and friendly folks at this small privately family-owned used car dealer. Selection of cars: Few dozen of mostly sedans including compacts, mid-sizes and full, as well as some SUVs. Mix of Asian and American brands. Most are considered staples (workhorses) intended for the daily needs of the working and lower middle class. People behind it: Friendly, understanding and patient - through and through. Mike, the owner, a very charismatic gentleman that is very social and easy to talk to. He has owned the place for many decades. Despite all the years in the business, he remains humble and empathetic, down to earth. When it comes to him, you can freely speak your mind. If you show him your genuine and good heart, he will do his best to accommodate and give you a good offer. Michelle, who is responsible for financial operations, and Nicole, assistant are friendly, helpful, patient and understanding. Christian & Julio, the handymen taking care of the cars. Friendly and hardworking fellows. Facility: Yes, the exterior looks much better and no doubt the interior definitely needs work and the carpeting needs replacement. Personal story: I was in the market for an affordable vehicle that met certain criteria's like budget, mileage limit, and some tech spec. minimum like a rear-view camera. And I found the one that met all my criteria/expectations. I had some delays in procuring the car because my bank doesn't have a branch in Chicago and it took awhile to receive a cashiers check and then also because of my extremely busy schedule. Economy auto mart was very patient and understanding and held my car as sold for 2 weeks until I had everything ready to go. read more

Economy Auto Mart - Myself with my new used 2016 Hyundai Elantra limited - Auto Loan Providers Near Me - Chicago, Illinois

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I bought a truck at this dealer and had some problems, they told me that they would fix by replacing the parts and labor When I went back to have the parts replaced, they only replaced one of the parts and not the other,I paid more than $22,000 a little more for this truck, and one of the owners behaved very despot, The truck came with 2 problems and they only fixed one, The person with whom I spoke was very rude, despotic, and without any interest in helping the client, I don't have his name but he is the owner's son, What I can tell you is that I will never buy another vehicle from this dealer again and I recommend that you don't do it, they just want your money and after you sign the papers, for them you are just a number,be careful if you buy something from this dealer.... No compres en este dealer son bien transas, y si compras ten cuidado con lo que firmas, y si te prometen algo diles que te firmen un comprobante porque si no lo hacen te van a estafar,{mucho ojo} read more

Well i want to start off by saying Michelle is legit the best car sales person that I've dealt with in years i went to Michelle the day after i filed Chapter 7 she literally had everything done because i sent it to her prior to me arriving,When i got there i test drove about 3 cars before i found the one i wanted.! And here i am driving the car i want she literally made car buying so easy took me quite a while to get my review done but Thank you so much Michele I've sent everyone i know to get a new car Justine really appreciated you Michelle and team.! read more

Leave messages, no return calls. Give you the run around, tell you lies ! Ignorant person that works there name Isabelle, makes fun of you, laughs and cocky ! Needs customer relations training since she hasn't any. Trashy !!! read more

I want to start off by saying that 5 stars is not enough. I have been coming to these guys 3 cars in, and will continue to come to them in the future. I would be here all day explaining to you how amazing, and how awesome they are. They go above and beyond to make the whole car buying experience as pleasant as it gets. Anyone who gives them a bad rating should consider their part in not being approved or satisfied for whatever reason. Maybe take some responsibility and improve their circumstances. Keep up the excellent work, and keep doing what you're doing. I would be remiss if I didn't acknowledge the warm welcome I received from Bear. He gets a 10 in my book. P.S Myron don't forget what I said about the website. :) Who better than Bear to be the face of Economy Auto Mart. read more

This place is wonderful. First let me say Michelle is honest and very knowledgeable when it comes to getting a car in bankruptcy. Other places I went to gave me the run around, Michelle took me step by step, what to expect etc. My approval went quickly because I had a lease to turn in and I'd been working on this since March. Within a week of contacting Economy, paperwork was sent over and between the trustee and the judges approval I was in my new car in less then 2 weeks. I'm driving a car I've wanted for the past year. Did not know they had the make I wanted because several cars they have are not on their website. Ignore the carpet comment the person wrote previously, hey what do you want it's a used car lot and you are not there to buy carpet you are there to buy a car. This place is busy because they are helping a lot of people in the same situation as yourself. Nicole who helps you look at the cars is sweet and helpful. This is a great place with great people. I'm telling everyone I know about Economy Auto Mart. read more

BUYERS BEWARE: I was sold a Lemon here! I'm currently going through a legal battle to sue this company!! Don't I repeat DONT buy your car from them! You will regret it BIG time!! NO Stars will ever be rewarded for this place! There's only one star because Yelp won't let me put no stars!! read more

Where do I begin? I totaled my truck the end of March and is currently in a open bankruptcy. I had been getting the run around from different car dealerships (even with the approval from my trustee). But, I found Economy Auto during a google search and completed the online application. Within the hour Michelle called back and took additional information from me. The next day, she called me back with an approval with the terms from my trustee. 2 days later, I went into the office and left there with my 2014 Chevy Equinox (low mileage and low interest). I read other reviews and I can honestly say that I had none of those problems. All I can say is Michelle, did what was promised to me...no BS. If you have a similar situation, please contact her and tell her LoDonna sent you. read more

This place is awesome if you need a NEWER, RELIABLE car and you have BAD credit. This is not for people that have a 650+ FICO score. You have other options available. Go to Carmax and look through 1000's of cars. This service deals mainly with people that have bankruptcies, severe credit issues and can't get financing anywhere. They are very much needed in Chicago because they provide an excellent service to a community that is normally forced to buy cars with cash. They have excellent cars and trucks but somewhat of a limited selection. But if they tell you that, "You're approved!" it is not like other dealers.... that means you can come and purchase a car.... for sure. I saw some previous posts about their bad insurance and GAP insurance... these are not controlled by the dealer, they simply resell a product. You have to understand what you are reviewing! They took you and your bad credit and they sold you a great car..... you got in an accident and now you are frustrated at them? Come on now... I've thrown up at a carnival and didn't leave a review about the popcorn making me sick. lol. If your credit sucks, you have repos, bankruptcies, liens, foreclosures....etc. Call these guys and get the info you need to buy. They will tell you how it is. read more

I went into the dealership on December 5th and I was given awesome customer service by Michelle, Mike the owner, and Humberto. The experience was great. I was able to pick out the car I liked; and, Michelle worked with me and got me a good deal with the financing. They were very friendly and personable. They helped me when no one else would in my situation with being in a bankruptcy and having credit issues. I highly recommend Economy Auto Mart. They really care about satisfying their customers. Thank you very very much!!! God Bless you all! read more

I have an open bankruptcy and no other car dealers would even consider me, they all turned their heads. After being turned down so much, I was reluctant to get my hopes up so quickly. But Michelle is a complete life saver. She worked days upon hours to get me approved. They put me in a 2009 up to date vehicle with very low mileage. That was 6 months ago. I have not had 1 single problem. I live in the city and work in the suburbs, so they understood how a vehicle for me is a complete necessity. Economy cares about their customers. I would recommend them to anyone who just needs a break in these tough times. read more

One word...AWESOME! When going through a bankruptcy one experiences a myriad of emotions. Frustrated because you are overwhelmed with mounting bills, afraid of the uncertainty of what lies ahead, and relief because you know that the creditors can no longer hound you for money you don't have. Let me tell you, I have experienced all of these emotions and then some. One of my major worries was acquiring a reliable vehicle since I had to surrender my own because of filing. Let me tell you that Michelle at Economy Auto Mart is miracle worker! She played no "pre qualified " games that other dealers do. It took all of a week to apply, get an approval, and drive off the lot. It honestly only took that long because of my attorneys. I don't know ANY other dealerships that will even come near you while in an OPEN chapter 7. Michelle was the only one to get this DONE! The process was easy and painless. The customer service at Economy Auto Mart was superb! Michelle takes care of the paperwork, while Adam helps you pick a reliable vehicle. Adam was extremely honest and knowledgeable about each vehicle I test drove. I can't sing their praises enough! Please don't play games with other dealers that will only give you the run around, go see Michelle & Adam and get the reliable vehicle TODAY! Thanks again guys! read more

I can't speak for everyone. But upon entering the business. Carpet was disgusting. Filty water stained papers under the desk.as I was waiting to look at cars a gentleman came in to return a car for the second time. I politely said cancel my appointment. The atmosphere just didn't sit right. All the money your making off the people in the neighborhood. Yall selling faulty cars. Clean the carpet for God's sake. read more

One of the best car buying experiences I've ever had! Most dealerships take you on a roller coaster ride. Michele was very knowledgeable i truly recommend economy auto mart to anyone who wants a great car..... Bear was pretty cool too. Mary James ..... Thanks a million read more

Economy Auto Mart - Auto Loan Providers Near Me - Chicago, Illinois

Excellent, customer service! It's a business, but they really care about the customer being satisfied. Michelle, was exceptional! She provided a pleasurable buying experience! read more

I want to thank Michelle from Economy Auto Mart- Michelle from the very beginning of me buying a car was very professional and very pleasant to talk to over the phone. Because of her honesty and professionalism, I felt real comfortable in doing business with Economy Auto Mart and Michelle. In spite of my bankruptcy, Michelle made me feel as if I was special and that my service mattered. Thank you Michelle for being very informative to me about my bankruptcy experience with buying a car. Yes! we closed the deal together and I am now in my new car thanks to you. The car has low miles and the cost is low on gas. Please trust this place and trust Michelle to do business with, I wish it was more honest people in this world like Michelle and it was a pleasure even meeting you. Thank you, Marilyn read more

Car got repossed one day. Two weeks later we drive off the lot with a car, and in open bankruptcy. Did i mention car only has 9K miles! When i spoke with Michelle she was very professional and understanding. I did not have to do anything she had everything worked up and sent to my attorney. She is a woman of her word. If she say you are approved you are approved. Excellent Dealership. read more

Couldn't be happier with my new car! I came here last month, expecting the usual run-around, but instead I had the best car-buying experience I have ever had!! The business has such a great family feel to it and everything was suprisingly easy! I went to a few other lots on Western Avenue, but they all had high mile vehicles. These guys only had low mile cars. I would recommed this highly to any friend.... read more

I was able to get a 2016 Hyundai elantra even though I filed bankruptcy a month ago. Had my approval before I even walked in the door. I absolutely love my new car! Thank you Michelle ! read more

I went there last week- I thought there was no way I could get a car with my credit. Michelle hooked me up with an awesome 2006 SUV and a low interest rate. Unlike some of the other dealers, these guys have only newer, low mile cars. A breath of fresh air from all the other dealers I've been to!! read more

I started my process with Michelle for a month. And she helped me with every step via text or call. She was exceptional and I couldn't have asked for a better salesperson. She is the best and Bear too. read more

Omg. These folks are great! You become like one of the family. Michelle is a living example of excellent customer service and trustworthy. If she calls you and say you are pre qualified for a vehicle after many have said no or tried to get over, count on Michelle to restore the representation of dealerships. She called and said I would spend literally two hrs or less getting my paperwork done and that I would speak directly to her. After many bad experiences where people would call and say they'll be the person to speak to and I get to the dealership and they aren't there and I end up dealing with someone else saying something totally different. Not so with Michelle. She took care of me from start to finish and shout out to her cute little puppy that made my heart melt! To top it all off, Roberto, who assists at the dealership with car showings went over and beyond his job by assisting me with getting new tires and brakes which is normal wear and tear on car vehicles all covered by them. Also, the owner is so kind and sweet. He is a genuine guy who actually cares about what you drive and the cars he chooses. It shows. Great service and a huge wake up call to all dealerships. Get you a Roberto, Michelle, and owner with the gratitude of these folks and you may increAse your reputation! I'm totally grateful! Not to mention, even the finance company was amazing in getting me started. Totally excited! read more

Customer representative Michelle gave me the run around. She already knew I have an active bankruptcy. I stopped calling and come to find out I received a letter from the agency. Not accepted or able to help me because of my credit score. Really, after saying that her agency specialized in bad credit and open bankruptcy. read more

I am going through bankruptcy and my credit score is in the 400s. Michelle got me approved before I walked in with $0 down so all I had to do was pic out a car and pay for insurance. Best car buying experience I've ever had! read more

THE BEST CAR BUYING EXPERIENCE I HAVE EVER HAD!!!!!!! Michelle is the epidomy of customer service.... Works with you from the first phone call to the last signature. Humberto is amazing... Mike makes you feel like you are an old friend .. I didnt think we would or even could get approved but we did... There was no run around it was straight to the point of what to expect and how the process worked while in chapter13... Then there is BEAR Michelle's dog... THE CUTEST LITTLE THING I HAVE EVER SEEN.. My daughter fell in love....Whether you Live in the city, suburbs or neighboring state. I PROMISE YOU ... IT IS WORTH THE DRIVE. I will definitly be back... read more

After being rejected by several places, I decided to call Michelle at Auto Mart. She was very helpful and informative. I purchased my vehicle and the process was smooth and painless. Adam was great and listened to what I was looking for. It also says a lot when they have positive things to say about their boss, keeping his employees happy. I would reccomend this place to anyone with less than perfect credit. Thank you. read more

Ok people, these guys at Economy Auto Mart are about as good as it gets. I bought several new and some used cars in my lifetime from what were considered prestigious dealerships in Aurora and Naperville. Those guys always try to slip in a surprise or two in the finance office and to them you're worth expires with the deal. Not at Economy Auto Mart. Michelle is honest, straight forward, she really knows her lenders. She makes the buying experience as quick and painless as possible. These guys aren't just playing nice. They are legit and friendly people. The atmosphere is no frills but don't mistake them from the typical Western Ave in Chicago dealerships. The cars are like new clean and are true low miles... not what others advertise as low. From Michelle at the start to Humberto's excellent detail job at the end, this is truly impressive service!!!! Keep it up guys! read more

These guys are so easy to work with... Michelle is great about staying on top of things in a businesslike yet friendly manner, Mike is like the awesome uncle everyone should have and Adam was super cool and relatable. And Bear the office mascot was so adorable! They all had such a genuine interest in helping you find the right car at the right terms. They're the Olive Garden of car dealerships... 'when you're here, you're family!' read more

Hands down the best and fastest services at a car dealership! Going through a bankruptcy can be challenging enough but to find a dealership that wont hold it against you is a relieve. I really appreciate every step Michelle took to make my experience easy, from our first conversation with her assuring me they will be able to get me in a car under my circumstances. She communicated with my bankruptcy attorneys, request documentations and when I arrived, all I had to do was sign on the dotted line. Thanks for providing the best customer service. read more

Words can't express how grateful I am for Economy Auto Mart they specialize in people who are currently in a bankruptcy, fresh out of bankruptcy and poor credit. Michelle and Humberto were both kind, knowledgeable, understanding, and most of all patient with me. Michelle should be a model for all customer service reps in the world because she is phenomenal!!! She is pleasant on the phone and in person. Michelle goes above and beyond to assist you. I thought I would be stuck with my old car forever. For over a month I have been searching for a new car because the old one is the reason My credit is not so good and the reason why I was in bankruptcy. I was ready for a change, a new beginning, a second chance to set things straight and fly right(in this case drive right lol) Everywhere I went they kept telling me I had to put a ridiculous amount down and they wanted me to drive what they wanted me to drive. One place offered no money down but my car note was going to be extremely high and they were trying to drive out me in a car I didn't even want. I am so glad that a place like Economy Auto Mart exist!! It was a process, but a smooth one. I called Michelle on 3/13/2017 I emailed all the required documents, scheduled to come up there on 3/18/2017. On 3/18/2017 I checked out the cars, test drove, I selected my car, both Humberto and Michelle gave me some knowledge which was so nice, I put 500 down, and I drove off the lot in my new car. I am happy and proud to say that I am able to start over in a car I want, with a low mileage, and my car note is in the range I can handle. Economy Auto Mart is a place for second chances. Thank you so much Michelle, Humberto, and the other guy too(I didn't catch his name)!! You guys are awesome!!! read more

I had a friend recommend this dealership to me and I could not have been more thankful!! Admittedly my credit isn't the greatest but it doesn't matter one way or the other here. I went online and found more than a few cars I was interested in, so I decided to check it out. The selection when I went was more than just adequate, I actually struggled for almost an hour between three different vehicles they had for me to choose between. The entire staff was friendly, courteous, and EXTREMELY knowledgeable. If you can't afford to buy a new car, this is for sure the next best alternative!!! read more

Good morning. So yesterday I was able to pick me up a vehicle. Thanks to Michelle at Economy auto Mart. She was very pleasant and consistent. She knows her job and she's great at it . Moves swiftly and on point with every detail i mean it was quick and fast . Prior to the day of my pick up Michelle already had my approval by the courts & lenders that I can just come in and pick a car based on my income and sign the release papers . Yes I am on Chapter 13 and it was a great opportunity plus I didn't need a consigner . I picked a Black Kia Forte 2014 it was clean in the inside just needed a touch up on the outside interior and the brakes!!! Thanks to Berto he put new ones on before I drove off the lot. The wipers were ok the sound of the car was quiet, the tires were good but I know that soon I'll need some new ones everything works in the car so far I'll give you updates in few months. Thanks again Berto for assisting me on what car to choose and to make the best decision because I'm the one that is paying for it. He gave me some good pointers on the two that I had to choose from. His customer service was great I didn't feel like they were just an auto mart that was just trying to sell me a car because I got approved for it . They made me feel like I was investing into something that was reliable and that would build my credit up! Thank you guys.... P.S can't forget to write about Yorky he is a very nice dog. He greets you at the door like welcome to Auto Marts . He loves his Treats and Toys. Just today I could have sworn he was working out around the office he was breathing like he was running Track very lovable Dog! Great place of Business. You should try it read more

I had the best car buying experience here! Humberto was incredibly helpful, patient, and supremely knowledgeable about each car. He took his time explaining the benefits or disadvantages of each car that I was interested in. I was able to select a car knowing everything about it, and knowing that it was perfectly suited to me, my personality and the amount of traveling that I will have to do! When it was time to complete my finance documentation, I did not have to negotiatiate, sit for hours, or hagle over pricing! Based on my preferences and budget, all of those details had been maticulously negotiated and finalized for me by Michelle, before I had even arrived. Michelle is AMAZING! She knows the business like the back of her hand and she will not leave your case until she has negotiated the very best price for you! I cannot speak more highly about this dealership and the wonderful people that secured a beautiful, low mileage car for me! Go here if you want a worry free, smooth, concise and respectful car buying experience, I was treated like a queen, I felt respected, I didn't feel like I was settling for anything less, because of my credit history. Economy Auto Mart gave me a second chance to build my credit and not have to sacrifice safety or appearance with an inferior car to do so. If you are in the market to buy a car and your credit is less than stellar, go to Economy Auto Mart and see Humberto and Michelle! You will never have a better car buying experience ANYWHERE else! Thank you Humberto and Michelle, I love the experience that I had there with you and I LOVE my car! read more

This place is a bunch of BS! Flyers have came to my home since my Ch 13 BK has been discharged. I did a CH 13 - 5 YR BK and it off in 3YRS. That along should tell you my character. I don't have family or friends that can co-sign for me. Applied online. Michelle calls right back and leave a VM on 10/3/18. She states I know you live in WI and other dealerships tell you so much to get you in, but I'll be honest before you drive over to Illinois. Ok. 2 weeks pass, she hasn't called or said anything. Every time I call her, her assistant says she isn't in or she on the other line or she just stepped out. She never return calls. I call from my cell number she doesn't answer. Calls from my work # she answers right away; maybe because it said such and such Credit Union. Finally talk to her. Ty, you don't need a co signer. I can work with the $500 down a d $306/month. I found a financing company in California. I think it was CRS or something like that. Googled them-they were horrible too. Anywho. Michelle says I found you a 2014 Hyundai. About 11,000 miles. Not bad. I'm like ok. She said I'll have the guy here to clean it up and I'll send you pictures. Never heard from her again. Called their office daily. No Michelle. Today, 10/25/18 I get home and I have an adverse (decline) letter in the mail. My thing is all of that to tell me I'm declined. I want to call you out of your name. Be a woman of your word. That's what's wrong with a lot of you salesman now. I know my credit score isn't the greatest and I've told you that when I applied online and you called me right back. You can give a person a verbal denial. Don't have me calling your office daily and you have your assistant saying you're still working on it. This place is a bunch of BS! Bankruptcy open-closed-or even discharged. I wouldn't send anyone here. Don't get a person hopes up and you can't help them. My name is Tykedra. No fake or fraudulent review. I never even leave reviews on sites, but this I had to. Thanks read more

I went through a divorce that ruined my credit and I thought the only car that I could buy was a clunker. But the good folks at Economy proved me wrong when they got me financed on a low Mile 2009 Impala with a warranty. THANK YOU MICHELLE!! P.S. My new girlfriend loves the car. read more

This was interesting experience for me, I just brought a car from Economy Auto Mart if the car does not turn out to be a lemon I will be a happy camper. I don't think any other dealer ship would consider given me another chance with a car. Michelle worked hard to get me in a car. If you are in a bankruptcy this is a place that will help you if you can be helped at all. The car does need brakes, but it beats no car at all or what I was driving. If this car works out, I will get another car from Economy even if I am not in a bankruptcy. Roberto was a big help also he told me a lot about buying used cars and kept me from being so nervous. read more

I purchased my vehicle in May 2016. With my income & credit combined, I thought that it would be impossible to get into a vehicle. Also, with all of the bad experiences I had with other cars, I didn't want to end up in another lemon or an older model car. When I spoke to Michelle over the phone, I was very specific in what I wanted despite my credit and income challenges because I did not want to come there and "wast my time". What I can say is that they live up to what they advertise. I went in, test drove the cars to my specification, chose the car that I wanted and signed on the dotted line. I wasn't there for more than an hour. I drove off with a 2014 Kia Rio, still under warranty with very low miles. The car was in mint condition (like new) and I got really great financing through a great financing company. I got more than what I bargained for! The owner was wonderful too and he really takes pride in his business and what he provides to his customers. I love my car and I recommend everyone to go there. They are the real deal! read more

I recently purchased a car from Economy Auto Mart in June. Michelle and the team at the location got me into a great 2009 Charger with decent mileage. They provided great customer service, and I would highly recommend them. read more

These guys are absolutely phenomenal. I just filed bankruptcy and never thought I would be able to get a vehicle with low miles but they gave me the most outstanding service ever and got me in a vehicle I wanted. Thanks for everything guys. read more