David was such a joy to work with on my 26' Jetta. Fast and reliable sales experience. 4th car my…read morefamily has bought from this VW Dealership.

The dealership is honestly amazing. First of all, they were playing the best music ever, secondly,…read moreeverything was so pristine and the process was so easy. I have to make it clear that car buying as a woman is not usually a fun time. Ray never spoke down to me or talked to my male counterpart. He knew I was the one purchasing, and that was really important to me. He asked me all of the questions and what I was looking for in a vehicle. Ray truly was the best part of the sale. He is so kind and funny and really made the whole process a joy. I would recommend to anyone who is in the market for a vehicle to visit Ray at City VW.

This is my 2nd review my 1st review I believe i gave them a 5, now I'm giving them 1 star, This is…read morewhy I don't like trying new places. I just bought my chevy trax in June, so I haven't had it long. Long store short. I took my trax in for a oil change, tire rotation on Saturday. Everything went ok until today I notice my car is pulling to the right when it was doing that before I took it to them, secondly I have the chevy app on my phone and I notice it keeps saying tire is low on the driver side which that wasn't happening and it still is saying that. Lastly I called the dealership and explain to then what was going on and he tells me so mess that didn't sit right with me and tell sme that they can't and their not taking any appointments because they have a new system. I told him I want my car fixe like it was before bought it too them. I hate going to new people because it always seem like they mess up something else so now I have to wait a week to bring it back in for them to fix what they messed up

I've been in the car business for over 8 years, including time behind the finance desk, and I've…read morenever encountered anything as unprofessional, misleading, and frustrating as my experience with Mike Anderson Chevrolet. I purchased a 2024 Chevrolet Silverado 2500 from them earlier this year, and what should have been a smooth transaction turned into a months-long nightmare that I am still dealing with to this day. Deceptive Sales Process I first contacted the dealership on January 31st after finding the truck listed on their website. It was advertised as a Chevrolet Certified Pre-Owned (CPO) vehicle -- this was a major selling point for me. After discussing financing and pricing, the salesman later told me that the truck was not actually certified -- but "pre-certified" -- and that the advertised CPO status would cost me an additional $1,995. Not only was that never disclosed upfront, but it was in direct contradiction to the listing on their own site and the vehicle's Carfax report. I will attach a screenshot of the listing clearly showing that the truck was advertised as Chevrolet Certified, as well as documentation from the Carfax. This kind of bait-and-switch is deceptive and dishonest. It's a tactic designed to artificially inflate profit by misrepresenting what's included in the advertised price. Predatory Financing Pressure Originally, I planned to use my own credit union. Then I noticed the dealership's website offered a Capital One pre-approval tool, and I already had a pre-approval with Capital One, who is one of their advertised preferred lenders. I'll also attach a screenshot showing their website promoting Capital One Auto Navigator. I told them Capital One was the only bank I wanted my credit submitted to, and they said that would be no problem. Then, out of nowhere, the sales manager refused to sell me the truck at all unless I financed through GM Financial. Not only did he pull the discount, he outright refused to sell the vehicle unless I used a lender of his choosing. This was an absolutely outrageous abuse of power and a blatant attempt to maximize back-end profit through a higher interest rate. (Which, by the way, was nearly 5% higher than what I was already approved for.) I went through with the financing -- fully knowing I would immediately refinance -- but the entire transaction left me disgusted. Post-Sale Neglect & Tag Delays I signed paperwork on Feb. 18. The truck was delivered on Feb. 25 -- with no temporary tag, making it illegal to drive. I didn't receive a temp tag until Feb. 27 after repeated follow-ups. As part of the out-of-state sale, the dealership used a third-party registration company (ATC), a company I've worked with many times. They're efficient -- when the dealership provides what's needed. But after my sale, I received zero updates on my permanent registration. I started asking about my plates on March 31st, and despite dozens of calls, voicemails, and emails -- not one person from finance or the title department has responded to this day. I've left countless voicemails and received nothing back. It's now been over four months. My first temp tag was about to expire, and even then, I had to beg for a second one. I sent messages on May 21, May 25, May 27, and finally on May 31 -- two days after my tag expired -- I got a response with another excuse. I didn't receive the second temp tag until June 2nd. Out of desperation, I even emailed seven different managers listed on their website. Not a single one responded. Final Thoughts This entire experience has been a masterclass in how not to run a dealership. I've never encountered such a blatant disregard for honesty, professionalism, or customer follow-up. If they're willing to treat a knowledgeable, experienced buyer like this -- I shudder to think how they treat customers who aren't familiar with the process. I have filed complaints with the: Better Business Bureau Chicago Automobile Trade Association Illinois Automobile Dealers Association Illinois Secretary of State's Motor Vehicle Review Board Avoid Mike Anderson Chevrolet at all costs. I'll be including screenshots of the misleading listing and the false advertising of Capital One as a preferred lender. Let this serve as a warning to anyone considering doing business here.

I was introduced to Tony Marino through a very close family friend who had an exceptional…read moreexperience with their recent car purchase. Tony was very helpful and honest throughout the entire process. Being the owner, you rarely get this type of engagement. He walked us through the process and introduced us to the entire team. Buying a car is stressful but they were very kind, patient and transparent with every step. We were very particular in what we wanted and what we would pay and they made it work without issue. I would recommend this dealer to anyone, regardless of budget or experience when buying a car. Thank you to the Marino staff for an amazing experience.

I won't trust a different dealership other than Marino with servicing my vehicle…read more service writer Jose Quezada kept me informed during the process with cost estimate, suggestions, and time of completion. check the website for service coupon.

Victory Toyota Midtown had a convenient location, right on Cicero. The dealership looked clean…read moreinside. The waiting area looked clean as well and organized. They looked like they had a lot of people working there. The staff appeared particularly attentive. The waiting area appeared clean and well-organized.

Biggest I've ever been SCAMMED…read more Got into a car accident in July and have been urgently looking for the 2026 RAV4 XSE. After waiting for a while in my city, I found a car available with an estimated arrival date to this Toyota with a listed price (along with tax and fees thar will be charged) that I was within my budget. I put my money down It was delayed two days before the eta due to production issues. My dealer Myles informed me that he can try and do a trade with a different dealer but the price might be marked up as they need to present something "enticing" enough for the other side to accept the trade. I decided to just wait for the original car I put money on. The day of pick up, I took a bus from out of town to make my purchase. Upon arriving to the dealership, the pricing I was given was marked up 10k more than the listed price. I was very taken aback and blindsided. I was told that due to the car being rare, it was marked up and if I didn't pay for all these extra (OPTIONAL) add-ons, they will NOT sell the car to me. After going back and forth, I had 3k dropped off the price and agreed to pay. I had no choice. Come to find out, they THEMSELVES at the dealer ALREADY installed all these add ons after receiving the car without discussing this with me prior to me coming HOURS from out of town. STRAIGHT SHADY. They knew how stressful it was for me waiting without a car, knowing I had to bus from out of town, knowing how much I'd been waiting for this car and used that to play me. This is not no couple hundred dollars. It's thousands. With no heads up so I can fully make a confident decision prior to coming. SHADY. BUSINESS. Then has thee audacity to ask for a social media picture to get paid an extra $50 after making all this money from me. The one star was for coming to pick me up from the bus station and taking me to Toyota to scam me. Congrats on the sale Myles :)

purchased a used vehicle from this location on May 2025! I thought everything was fine except the…read morecheck engine light was on! I called this location the next day and was told that I had to come in on May 27th! I told them multiple times before this date and on this date that this check engine light has been on! I was promised a full diagnostic would be performed! I get the car later that date, the check engine light was still on! Normally, when something is wrong because of a business's mistake and I complain, I'm either banned or given the runaround! Now, earlier this month, the car is completely shut down! I'm not paying a dime on this car payment until this is taken care of! When I came and picked up my car, I was told it was parked across the street! I was looking for about 25 minutes, and guess where my car was? It was actually in the lot adjacent to the service area! Be cautious with this location! They will give you a lemon and a half tank of gas, and will not tell you!

Don't like the services they provide. I never was told that if you dont make a payment on time they…read morehave the power from the finance company to turn off your car completely and I was thinking that there was a problem with the car even tho after 2 months that I bought it took the car to get it fix under the warranty and they still didnt told me that they were turnning off my car because a late payment. Los servicios que dan no estan nada buenos, cuando compre el carro me estaba fallando a los dos meses porque no encendia y a mi ellos no me informaron de que si te atrazas con un pago automaticamente tienen el poder de la financiera de apagar el carro y yo pensando que estaba malo y aun asi lo lleve con la garantia que me habian dado al lugar donde lo compre para que me lo chequiaran y no me dijeron nada que la financieara podia apagar el carro por pago atrazado y eso no esta bien

Rick Hernandez at Buy A Car has a great used car lot and he is a very honest and helpful…read morebusinessman. I had gone to a lot of places to look for a car and I got turned down due to my credit. Rick was able to help me get a really great car, the best I've ever had, and he handled the financing. There were some minor problems with the car after I bought it, and Rick repaired these for me free of charge., I highly recommend Buy A Car due to Rick's integrity as a business owner.

Amazing car dealership, their customer service was great too. I like how honest the dealer was, and…read moreI was able to get a nice car for a really really good price. The car runs good

The experience was superb from the time I called to inquire about servicing my vehicle, drinking…read morean espresso in the customer lounge as I waited for a loaner, and pick up with a free car wash. Bella and the crew are amazing. The customer portal explained all recommendations and an option to work on them now or later. Everything is on record. And there have been friendly followups to check on the vehicle post service. I highly recommend Berman Subaru of Chicago:)

Great experience at Berman Subaru! I came by today to get a new stereo system put in my car. I had…read morean appointment and pulled right into the service garage upon arrival. The team greeted me and got me checked in super seamlessly. They let me know it would take about 2 hours for the installation and then showed me to the waiting room. There are two spaces, one bigger one with tables and chairs, and the other with some desk space. I was able to camp out at one of the desks to get some work done while they worked on my car. There is wifi (not the best so I tethered to my phone) and coffee available. Before I knew it the 2 hours was up and my car was good to go! They even gave it a quick wash while it was back there (even though we got it fully serviced and detailed about a month ago). The team is awesome and super responsive. Since it's also the dealership, there were able to do multiple services free of charge (including the new stereo!) They do a great job of building relationships with their clients to keep them coming back. We've been bringing our Forrester here since 2017 and will continue to do so.

Derek and his wife are really cool genuine people. I bought a car from them and he was very honest,…read moreupfront and helpful. Made me feel as if I was buying from a friend and I appreciated the fact that he was down to earth and friendly. Even encouraged me not to buy the car right away but to take some time to think about it. I was really impressed by that. I bought a Land Rover, which I know have been known to have computer problems. He assured me that he knew the owner and that the car had been taken care of. When I pulled the car fax it confirmed that the car had been only serviced at the Land Rover Dealership. He recommended a company to give me a warranty and had them call me to even set it up. I'm appreciative and would definitely recommend Auto Warehouse to anyone looking for a great used car

This place is the place to buy a car! Derek and Gus are the greatest team! They have both been in…read morethe car business for a long time and they have figured out a perfect business model, great product and no haggle selling. The cars are great quality and fairly priced. Everything is on the up and up. Don't believe me? Go check them out for yourself. Totally transparent and just nice guys. I had to run down to the bank to get a cashiers check and the bank manager said "are you working with Derek?" She proceeded to sing his praises and said that he had helped her with a car. If you are looking for a car Derek will find it. If you have a car to sell Derek will probably buy it and if you see something on their lot, buy it! I honestly won't buy another used car anywhere else.

I purchased a car from this location in which they told me everythng was working fine. The moment I…read moredrove home i started hearing noises. I took the car to a mechanic and he said the vehicle had extensive tranmission damage and it was recommended to replace. I called the location to fix it and they told me i was lying and they did set up an appointment though. Today when i was dropping off my kids the transmission slipped and i collided with a gate which i impacted the steering wheel with my pregnant belly and i was rushed to hospital. The location denies the car is bad even though they lied about a bad transmission. They sell used cars with bad engines and problems they need to be shut down !

No prices on the cars only the year. So hard to do homework to see if worth it to buy the car. And…read moreall the time they want to know how much you make and can afford!!! So very unprofessional I think. So they can then sell the vehicle they want to get rid off instead of working on what you need or want to spend!!! Then when telling of a vehicle being overpriced compare to with the same vehicles they say they can lower the price 4000-5000! So that made me leave right away! From beginning til the time I left all they wanted to know how much I make! When I was away they tell my wife that they can start the paperwork with her if she wanted to while I was away!!! Really!?! Never going to this dealership again and will be telling my family and friends!!!!! Wish there was a way to put 0 STARS!!!

Purchased a car that was "repaired" and repainted. Fender and hood started to peel within a year…read moreand when I replaced them I found out that the parts had been screwed on with regular screws instead of actual brackets.

08/14 - I bought my car from this location back in August of 2014. Prior to that I had a 3.5…read moreliter, 6 speed Nissan Maxima which was a super quick car. This car was awesome for speed and power, but had many maintenance problems especially with the clutch. I replaced the clutch 3X's along w/numerous other mechanical issues which were nickel and diming me to death with repairs. Every time you repair something you think good now I don't have to worry about anymore repairs, but they kept popping up to a point where I knew I needed to look for a more reliable car. After a little research I decided on a Honda Accord. The Honda Accords are known to be one of the most reliable cars, plus they have a great resale value. My brother in Seattle currently has one that has 230,000 miles on it. After looking on line for about 5 - 6 weeks I saw a Honda Accord @ Millennium Auto @ 3250 N Cicero Ave. The car that I found on line was a good $4-5,000 dollars less then other Accords that were posted on line. I called and asked if the car was still available. When I found out that it was still available I went there immediately. (Millennium Auto is only 2.8 miles from where I live). When I got there I asked for Tony Marcial the gent that I spoke to on the phone. The first thing I asked him is what's wrong with this car. I figured there must be something wrong with this car to be posted for so much less then market value. Tony was very straight forward and told me that the car was rebuilt. He showed me pictures of the damage to the front right end of the car before the rebuild I took the car out for a test drive and it drove like a brand new car w/only 10,618 miles. I asked Tony if I could take this car to my mechanic before making the decision to buy it. He agreed to let me take it to my mechanic. After the mechanic inspected it he said it looks like they did a great job and said the parts used were original Honda parts. We took it for a test drive and once again it drove like a new car. He asked me what they were asking for it and I said 11K out the door, tax, title, license plates. He said he would buy it for that price and so I did. I paid cash and drove out with my new/used car This turned out to be an awesome car. I bought the car in Aug 2014. Until Jan 2019 the only servicing I did were gas and oil changes. No major maintenance. Jan 13, 2019 some guy tried pulling a U Turn while I was in the left lane next to him. The next thing I Know my car is being towed in and declared a total loss. Think about it I bought the car 08/14 & it's totaled on 01/13/19. Like I said these cars a very reliable and hold their value. I had over 63,000 miles on the car in just over 4 years and the insurance company is giving me back what I paid for the car. Tony at Millennium Auto was very helpful. I actually called on him again when I started looking for my next car.