After my recent experiences with cars, I waited a minute to write this review…read more This is an honest used car dealer. To quote "every number on every paper must have a reason."

I found a 2011 Honda truck online at their Worth location which is a three hour drive from…read moreMuskegon. Because of the distance, I made it clear to the manager that I needed to know if this vehicle was in good condition before I drove this far. He said aside from a little rust underneath--which he claimed would not cause any problems--it was in very good condition. Thank God I had found a mechanic near the dealership! When he put it on the hoist, he showed us the underneath was so rusted out that it might fall out at any moment. Also, there were three coding issues. Please do not believe the few good reviews. This organization is NOT about service or quality, just lying to make money!!

Luxury Auto Exchange cost me $575 for two one way tickets AND a cab ride between Minneapolis and…read moreChicago so I could learn that these guys, though very friendly on the phone, have no problem mis-representing a 2003 530i that was verbally described one way but was so far from the truth when I got there. Here is what I was told after asking many questions over a few phone conversations with Michael... - The car was in good condition - The previous owner owned it for a long time and took good care of it - The ABS light was on due to the ABS module being removed - There was one small ding under rear trunk lid - This was a non-smokers car They picked me up at the airport (20 min away from dealership), Here's the list in order of what I found when we pulled up... - The car was already running when we pulled up. I was told battery was dead so needed a jump. - Remote for doors did not work - Rear left door didn't open. At all. - Opened drivers door, sat down, smelled like a humidor. Reeked of cigar smoke - Drivers seat broken. Right side of the 'back' was 2" farther to the rear then the left side of the seat. You're back is being forced to the right side of the car. - Check engine light on - Low coolant light on - Traction control light on - Oil pressure indicator was blinking with the car idling and there was a message on the digital dash screen that said "STOP!ENGINE OILPRESS" So. Michael explains that this can happen when a battery goes dead. He's right. It can, so I take off for a drive. Here's what I learned... - Front suspension shot. It was so loose, taking curves on and off the highway was scary - Tires shot - Brakes warped. Hit the brakes, and the car shudders to a stop So not too surprisingly, I decided I wasn't buying this car. But the best part was after I told Michael this, he starts looking up the phone number for the cab company... THEY CAN'T GIVE ME A RIDE BACK TO THE AIRPORT RIGHT NOW. There's no one that can take me. Maybe in a couple hours? There's Michael, there's another salesman, there's the guy running the place, and there's a shop full of guys in the back. NICE. In conclusion, Luxury Auto Exchange cost me $575 for two one way tickets AND a cab ride between Minneapolis and Chicago so I could learn that these guys, though very friendly on the phone, have no problem mis-representing their cars to get you there regardless of what it's costing that person in the first place. Is not disclosing information lying? I did expressly ask about it being a non-smoking car and that answer was a complete lie. Maybe next time I'll ask if every warning light on the dash is on. Many good reviews for this place but not from me. Thanks for reading and good luck.

For God sake, do not buy a car here. Do NOT deal with George Chiarelli. The person is a con-man…read more I purchased a car from here and he promised to ship the car to me as I live across the country. It has been 1 month since the agreement was finalized. I have paid in full already, but my car is not here. I found out that George was lying to be about the shipment company, because he told me every week they are coming to pick up the car and they had to reschedule. But I found out the company, called them, and they said he gave them a low-ball offer to pick up the car so they never agreed to ship it! When I call him and email him, he is rude and says I am wasting his time. When I say my car has been paid in full and he agreed to ship it, he says he is a "very resourceful and diligent guy". I can use quite the opposite adjectives to describe him. He is a con-man. I am not sure if I am getting my $182,500 back I spent on my luxury car. It has been 1 month since I purchased it and he doesn't ship it. Each week he has a different excuse, and he tells me he will follow up but never does. Quite the service for buying a luxury car from "Luxury Auto XChange". Read his other reviews on here, they all say he is dishonest and doesn't provide adequate service. I agree. I have hired an attorney, the Illinois Attorney General! UPDATE: car was delivered, but with only 1 key, no mats, no books, as was supposed to be delivered. I have contacted George but he continues to lie. AND George owed me $1400 for back taxes he didn't pay for the car prior to me purchasing it, that I reluctantly paid at the DMV when I Took possession of the vehicle. After 6 months of the Attorney General prodding George and Luxury Auto XChange to send the check, they did. Guess what, I went to cash it the day after and it was a "bad" check. ARE YOU KIDDING ME? The attorney is having fun with this case :)

Somebody got my information and sent leads to Motorcars express they called texted me from Mark the…read moresalesperson trying a hard sell tactic, I called back explained the situation that I did not generate any leads and this is fraud and asked where he sourced my name and he hung up the phone on me he could have worked with me or transfer to a manager so if you want a dealership and a salesperson that seem to be only interested in taking your money then shop here. I am the leads down myself and blocked motorsports number. Bottom line when then new they didn't have a sale the phone hangs up when they think they have a lead the phone never stops ringing beware of this place and Mark the salesperson.

Best dealership ever. Ask for Clay. Huge inventory and no hassle approach. These guys know what…read morethey are doing

I absolutely had the best car buying experience with this dealer. And trust me I've bought my scare…read moreof cars. They are a family run business and they treated me And my family like family. They didn't try to haggle us or give a ton of add ones just because we were women walking in to inquire. I ended up making a purchase and getting an extended warranty. They really worked with me and helped me clean my old car out. They were genuine every step of the way. I will recommend them to anyone. Especially first time buyers that need the info straight and honest. They are amazing.

I specifically requested the vehicle we were coming to see to be a non-smoking vehicle and Jim…read moreassured me it was. I said neither one of us can tolerate cigarette smoke very well and it MUST be cigarette free. My wife and I drove from different locations, over an hour each to look at this vehicle and as soon as he opened the hatch, we could smell cigarette smoke and the obvious air freshener they use to try to cover it up. It was a complete waste of an afternoon because Jim could not tell the truth. He sold me on a trustworthy family-run business and they lied to my face when I got there and questioned why he lied over the phone. He literally said they do not buy vehicles from smokers or with salvage titles and that all his vehicles were quality cars. Complete lies. My mom taught me when someone lies to you once they can never be trusted again Your word must be your bond.

They sold my daughter a car that was an accident waiting to happen. Underneath The frame was so…read morerusted that when I took it in to a mechanic he couldn't believe that anyone could sell a car in that condition. $2000.00 later for a new subframe and now hopefully she can keep it for awhile. I have purchased a few cars and a truck from them before without any issues but this could have gotten her killed.

From the owner: RBM Auto Brokers prides its self in providing Fine Pre-Owned vehicles at affordable prices. We can…read moreassist with financing for those who qualify. Our friendly staff will assist you without any pressure and we'll make you feel at home. Stop by or look at our inventory online at www.rbmautobrokers.com

We had a good experience buying an Escape here. They replaced a cracked marker light before we…read moreeven picked up the vehicle, and they gave a good discount. We had an issue with the wrench light coming on less than a month after (it was a hybrid). Since their mechanic was not as familiar with working on hybrids, they told me to take it to a Ford dealer (Bill Kay Ford-who SUCKS btw and did not do their job properly) and they agreed to pay half of the repair. To me that was fair. I am happy with our transaction.

Posting on behalf of a friend. He bought a truck there for 2k and had nothing but trouble. It was…read morein the shop more then it was on the road. All cars on the lot are overpriced and the dealer is shifty

I haven't been here in years, but I bought a vehicle that I'm STILL driving 5 years later. Very…read morenice, and friendly staff!!

This vehicle was sold under a LIE...As a reviewer I never checked this establishment due to my…read morehusband wanting this car. The whole conversation was a lie. The photos presented to him did not disclose any dents, or scratches. He was told the car would be delivered inside a carrier, when he drove up the car was sitting outside the carrier. Dirty, not looking like the photo online. Also the mileage on the paperwork was 383 miles over. When he contact the dealership, he received no response for 5days we sent photos and continue to call. After a 5th attempt the guy say he talked to the owner and that there was nothing they could do. At this point all I can say is when they show you who they are believe it. Reviews don't LIE!!! If you go in just know you have been warned, not once, not twice, not three times. Jake and Daniel are liers......