I purchased a Hyundai Elantra Hatchback on Saturday, September 23rd. Three weeks after purchasing the vehicle, I was able to take it on a road trip to Ohio from Chicago. Once I hit Toledo, Ohio the ignition light came on, and the vehicle began shifting gears roughly. I was barely able to get it to a Hyundai dealership, where upon inspection they found there was water in the ignition coils. The water was the result from Millenium Auto Sales power washing the car, and more specific the engine.
I immediately called Millenium Auto Sales to tell them what had happened. The secretary answered and transferred me to the gentleman in charge of vehicle maintenance/ repairs. There wasn't an answer, so I left a voicemail stating I was having mechanical issues. I never heard back. I had a wedding to get to, and of course also had to drive back home to Chicago. The car was inoperable; therefore, it had to be fixed.
The following Monday I took the old parts, pictures, paperwork, and receipt to Millenium Auto Sales. The manager said I was overcharged by Hyundai and had I spoken with him, he would have advised me to not let them fix the vehicle. He also stated the day I called (which was immediately after the car was diagnosed) is his only day off. He never returned that call even when he was back in the office. The secretary should have informed me he was unavailable, as well as had someone else handle the situation. I was stranded in another state!
The manager said all he could do was cut me a check for $150, and for every person I refer who buys a vehicle, he'll cut me another check for $150. Really?! No I'm not referring people to buy from Millenium Auto Sales. It would be wrong! They don't stand by their word. More importantly, when I bought the vehicle the manager told me if anything goes wrong within the first month, they'll fix it. Within the first month, my 2017 car broke down while I was in another state because of their mistake. Once Hyundai replaced the coils, it was like driving a new car! Had I driven an Elantra before, I would have noticed it wasn't running correctly before the light came on. Another excuse given by the manager, "The car might have been damaged before they received it". That makes the consumer feel safe. So you're purchasing and selling vehicles without checking maintenance, or maybe they are and they just don't care about selling a vehicle you're going to have to fix right away... read more