Great experience working with John and Erin. Would absolutely recommend and buy from again!read more

I really appreciate this dealership and workers!!! I finally am in a vehicle thanks to odei & eran…read more!!!! If I could give 100 stars I would!!! Highly recommend if you are looking for something to your liking they have plenty of options and will have you driving off satisfaction guaranteed. I lost hope but they made it happen for me !! Thanks Baha auto & odei & eran.

​I have been a loyal Subaru owner and a consistent customer at Orland Park Subaru since 2018…read more Unfortunately, I'm writing this as a warning to others regarding how they handle long-standing service agreements. ​When I purchased a new set of tires here on December 12, 2024, I was explicitly promised a "lifetime tire rotation guarantee," just as I had received with my previous tire purchase in 2021. However, when I returned in October 2025, I was told the dealership had changed their policy in January 2025 and would no longer honor the lifetime agreement for my tires. ​While they granted me "one final rotation" as a "favor," they made it clear they would not honor the terms I was sold on just weeks before their policy change. It is now May 2026, and I am still deeply disappointed. A policy change should apply to new sales, not retroactively cancel promises made to customers who already paid for a product. ​I chose this dealership over competitors like Discount Tire specifically because of their word on lifetime services. Now, that trust is gone. ​Note to management: I have sent an amendment email to Subaru Customer Service regarding this breach of the original sales agreement and am currently waiting on a response. I hope to see this rectified, as 8 years of loyalty should count for more than a retroactive policy shift. ------------- For transparency, I've updated my Google review with the dealership's resolution. While I acknowledge management ultimately corrected the issue, the experience and process were still poor, which is why I am keeping my current rating. I hope the dealership improves internal communication moving forward so other long-term customers do not experience the same confusion. https://goo.gl/maps/BmF1BnWMReMSGwdZ6?g_st=ac ___________ UPDATE #3 5-20-2026 Editing my review because after spending additional time and energy responding to corporate regarding my customer advocacy concern, I was then asked to complete a satisfaction survey about the experience. I do appreciate that corporate responded promptly and reached out to the dealership, which resulted in a personal email correspondence with me. However, I remain disappointed with the overall handling of the situation. Corporate stated that the dealership informed them that "their service team sent email correspondence in September 2025 regarding the policy change." Unfortunately, that completely misses the original point of my complaint. My concern was never about whether a future policy change was communicated -- it was about the fact that I purchased a new set of tires in December 2024 with an explicit "Lifetime Tire Rotation" guarantee. To the manager's credit, he ultimately agreed to honor the tire rotation as originally promised for myself. However for others in my same predicament, it reflects poor business practice to revoke guarantees after customers have already relied on those promises when making a purchasing decision. Policies can change moving forward for new customers, but retroactively changing terms for existing customers undermines trust and customer confidence. There are many businesses that continue to honor the commitments they make, and that level of integrity matters.

So they gained a star back ... and this was for both their service and sales people. Over the last…read morefew years I've had regular and special service stops here and have had exceptional treatment ... especially by guys like Vinnie and Kenneth; and I have had great treatment by sales ... especially Paolo.... in fact I try to get these guys when I visit. I would also highly recommend the Subaru extended warranty ... it's about $1,500 to bring the original warranty to 6 years or 60,000 miles. You may not have to use it because Subaru makes a pretty reliable car, but if you need it (and it includes the free tow/roadside assistance during the period) it can save you major money. We're at 55,000 miles and had a breakdown in Charlotte ... we received a free tow to the nearest Subaru dealer and got it fixed ... easy-peasy. Also back home we had a small weep at the seal between the cam carriers and the cylinder heads ... and this is a big expensive job since they have to remove the engine ... got it done all under the extended warranty. All said, over the years we have had numerous contacts with the Subaru dealer people. They have routinely been top notch ... now a four star rating. Recommended.

I wish to express my sincere appreciation for the excellent service received during my recent…read morevehicle maintenance visit, which included an oil change and tire rotation. The diagnostic evaluation was thorough, and I was particularly impressed by Amir Mims. Amir demonstrated exceptional professionalism and dedication. He clearly articulated the service findings, differentiating between immediate needs and future recommendations with complete transparency and without any sales pressure. His ability to simplify technical information and ensure my understanding empowered me to make informed decisions confidently.

Oak Lawn had a convenient location, right on 95th. The dealership looked clean inside. The waiting…read morearea looked clean and well-organized. It looked like they had a lot of people working there. The staff appeared particularly attentive. I worked with a guy who called himself Frank Nash. He seemed to have a pleasant demeanor.

Mow & Ali are the sweetest guys you can ever come across! They are so helpful without being pushy…read more One of the cars I purchased from them was totaled in an accident I was involved with... the next day they had another car for me. I am considered "low-income " and yet they worked with me, giving me payments that I could afford. They were more than just my auto dealers, they became my friends! Five stars to Moe & Ali, sincerely, Lynette Arceo

Went here for a car the car I've been wanting we were helped by Moe. Great person helped us out…read morewith everything didn't give us any runarounds told us everything how it is straight to the point told us what issues car had what payments were everything great service work with you on payments and down payments recommend everyone and anyone to come down check them out and walk out with a car especially with Moe great help.

We loved our experience at B&M Auto. The gentlemen were kind and helpful, and great with my son…read more There's a "living room" area that makes it super comfortable and welcoming. We love our truck it's been a few months since our purchase and we're very happy with it. It was a great price. Overall great experience. definitely stop here before you hit one of those big dealerships.

Bought a 2017 Tahoe with low miles, truck seemed pretty clean. I didn't even make it home and the…read morebumper came off on the interstate. Sent them pictures and got an estimate. Owner informed me the body shop's price of $2300 for a new bumper and paint was too high and his chop shop could do it for $800. You can't even buy a bumper cover for that price. After some back and forth I got $1000 check from them to fix it but mind you that's not even half of the cost. Now I'm being told the a/c isn't working because some jack ass tried to patch the lines where they were bad. Now all the lines need replaced and the warranty I bought won't cover it because someone tried to scab it. They told me their all star mechanic looked it over front to back and everything was in great shape. Avoid this place at all cost

Great place of business! Her name was Amanda!…read more Great service and she's so lovely Definitely bringing the rest of my family here whenever they need a car ;)

Run far from this place ! Bought a dodge durango with a bad engine. Repair was worth about $8k+ I…read morepayed 11.2kfor the car never said nothing about it & they masked the ticking sound with thick oil ! knowingly is the messed up part. 4 broken lifters, camshaft, 2 head gaskets, 2 valve gaskets, & crankshaft connector. I can not make this up !

Bought a 2021 Silverado and had a great buying experience. They took care of title, taxes and…read morelicense plate. It was an easy and pleasurable experience working with Sam & Ed.

Phenomenal effort in helping me get my first car. Worked with this family owned business recently…read moreand I had no bad things to say. They were very friendly and made sure to stay on top of communication at all times. Sayed did a great job in not being pushy and allowing me to explore my options while being very accommodating.

Great place to have your car serviced they take care of you like you were family. Every time I've…read morebeen there I was treated very well.

Wonderful customer service from start to finish. Clean showroom with a great selection of vehicles.read more