Service: Basic Wash Luck was on my side today. I scheduled an appointment with Dr. Detail PhD for a basic wash for today. Jovanny came right at the instructed time and got to work on my sedan. I got the basic wash, but not what I was expecting as a standard wash. Straight to work with vacuuming the interior and removing all stubborn dog hair and smudges. I figured they would be a problem, but I didn't expect him to be able to remove them. He gave my car the TLC that I could never give. The exterior of the vehicle is immaculate, too. 10/10 of a wash for me!! read more

Dr. Detail PhD - Immaculate Exterior wash - Car Wash Near Me - South Pasadena, California

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My review is 5 stars because Kenny with Dr. Detail provides an outstanding car detail service! I have used him before and now it was time to have him come out again! Jovanny detailed my car. He was punctual, friendly and did an outstanding job! It is so shiny and he cleaned the wheels which makes my car look brand new. You can depend on Dr. Detail and will not be disappointed! read more

These guys have been cleaning the carpets at all of my locations for a number of years and they have always done a great job. I highly recommend them. read more

They don't ever pickup their phone. They never get back to you when you try to schedule on their website form. Customer service is dogwater.

100% perfection! Jacob did an amazing job. He got the cigarettes smoke smell out while detailing the interior of the car better then new. Kenny was great with communication. The price is more then fair. Don't look any further! Call up the Doctor! read more

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I had high hopes for Dr Detail because it's a local (to me) business and I have neighbors who have used them. Unfortunately I didn't have a good first experience. I booked an early morning full detailing of my SUV. The price is $325 which I consider on the high end of auto detailing prices for non-exotic car treatment. What I got was just a regular car wash with a partial hand wax with work quality that wasn't at all detailed. The detailer arrived to my house 75 minutes later than expected. I wasn't feeling confident from this point on. Came out to check two hours later and the person was still vacuuming the interior. Granted the car was pretty trashed after a long road trip with kids and a dog, but I expected more progress after two hours. After the third hour the exterior was being washed. By the end of the fourth hour the detailer looked like they were buffing off wax. I came out and looked over the car and when I looked inside they didn't fold back the third row and so when I did it was like an entire section that wasn't clean yet with chip crumbs, wrappers, and such completely untouched. I try to give people the benefit of the doubt so I mention to the guy if he can clean this section and he agrees. But then I noticed that the mats had not been cleaned yet, just vacuumed. I'm accustomed to an auto detailing to include carpet shampooing. But at this point I had somewhere to be in an hour and was feeling like the clock was ticking. After the *fifth* hour I came out and the guy said he was done. I walk around and there's entire sections of the rear fender, the rocker panels, and the rear glass that looked like there was a layer of dirt, not wax, but straight up dirt still on the surface. I ask about this and he takes a dry rag and just wipes it! Then I look on the roof of the car and it had not been even waxed yet. He said he thought he did it but guess he forgot. I've lost all faith at this point and while trying not to show my unhappiness try and strike up some conversation. The detailer has only been doing auto details for three weeks. He just started working three weeks ago and I'm paying $325?!?? Turns out he was a new hire and not the guy I thought I was hiring - Kenny, the person I had been texting with for a couple of weeks who I thought was the owner. Geezus. In the end the car wasn't any better looking than a $75 dollar car wash from a typical service that does "express wax". The interior windshield glass was streaky, the mats just vacuumed, and the wax job wasn't very good. It also took 5.5 hours while also being 75 mins late on arrival and I was really, really unhappy. read more

Dr Detail lead by Kenny Owens is a great service. They show up on time - which is just about anywhere (home/office), they bring everything they need, they do an outstanding job. Always happy after I get that wash from them. Car looks and smells clean. Been using them for years and absolutely recommend them. Great guys and great work! read more

Kenny and his team are great! He responds quickly to texts and always gets me in for my car wash! Dr. Detail knows how to wash any type of car and has really helped to educate me on different types of wax and ceramic coating! Highly knowledgeable and friendly, clean service! read more

Honestly, there's nothing but good things to say about Dr. Detail - when they say they're going to come at 7 AM. They're there at 7 AM and they even bring their own generator. They just need your water hose. I use to dread going to the car wash waiting, always over an hour, and then I'd have to inspect the car and have them go over it again and it was just a hassle but with Dr. Detail you know they're going to do a good job. I bought a package of 15 washes so it brought down the price a little! You won't be disappointed! read more

Made my car super shiny and sparkling clean! They showed up on time and are super friendly. read more

Dr. Detail PhD - Car Wash Near Me - South Pasadena, California

My wife is selling her Truck (used car prices are sky high right now!) and wanted to have it detailed before we take pictures to post, and shop it around to local dealerships. Anyway, driving along Fremont, one easily notices the Dr. Detail trucks parked south of the High School; we called to schedule the detail service. Our tech showed up promptly, prepared to tackle our truck; All he needed was access to a power outlet, otherwise, he was self contained! After a few hours, the truck looks "showroom" ready again! Thank you Dr. Detail! read more

I've been using Dr Detail for a year. They consistently do good work and prices are reasonable.

Excellent service! For the convenience and quality of work, it's hard to beat Kenny's prices and our cars turn out great. No worries about commercial car wash damage to the car's finish. Also, terrific quality when I need a car detailing. Easy to schedule and great communication! read more

I have been having my car washed for at least 3 years. I am always very satisfied! They are very thorough, friendly and on time.

They do a great job. I love having a clean car without going to the car wash. Highly recommend!

Kenny has been keeping my car shiny and clean, inside and out, for a few years now. I get a wash every two weeks and detailing when he reminds me, which I like. The guys are friendly and on time. He's a local, small business, which I also like. Highly recommended. read more

They did both my girlfriends 2009 Civic Si and my 2015 Tahoe. I believe it was Jake that did both. He did a great job, was early for both appointments and didn't miss a thing. They may be a little more expensive than some but you can't beat the quality. It's worth every penny. read more

Aaron came on time and did a fantastic job getting rid of some bad hard water spots on my car. Had spent money on products that never worked and so finally decided to get some help. Aaron was professional and friendly and got the job done without any issues. The car looked amazing after he had finished and he even vacuumed the car (when the work was just on the outside!). The fact that it was a mobile service was a cherry on top with an 8 month old baby keeping me busy. Never used a service like this before and I couldn't be happier. read more

A friend recommended Dr. Detail PhD and I assumed it would be pricey because they come to your home. To the contrary, their prices are lower than any detail shop. Gage was on time and incredibly professional and friendly. He did an awesome job. The car smells and looks great! I highly recommend them and will be calling on them again. read more

We recently used Dr. Detail and it's a few days later and our cars still look like they came off the showroom floor! Kenny was out of town but Aaron came to the rescue. Our three cars we're detailed personally by Aaron and he was able to do all three of them with speed and accuracy. We couldn't be happier with the outcome and everybody is gushing about how good their car looks. I look forward to using them again and don't hesitate to give them a try!! read more

Living in S Pasadena, you cannot help but notice the Dr. Detail vans parked in the area. So when I bought my new car, I decided to give them a try based both on their convenience and great reviews on Yelp - they didn't disappoint. Their guys are friendly, hardworking and detailed as the name suggests, but my review is specifically for Jacob. He is always punctual, shows up with the biggest smile and really takes his time. While this service if obviously more expensive than going to the carwash, is it very reasonable considering the work he puts in. Jacob now comes regularly to wash my car, and I cannot recommend him enough. read more

I had an appointment at 1pm and got a call at 1:13pm that he was going to be 20 mins late. Without another call, the guy eventually came at 2:30pm. Initially I was going to let this go since I was going to be home anyway but because of the poor service I received, I need to make others aware of what to expect...or rather...what NOT to expect. FIRST: EXTREMELY LATE. 15 mins into my appointment time, the tech calls to say he will arrive in 20 mins. He doesn't bother to call again to tell me that his 20 mins will actually be 1 hour + 20 mins! SECOND: THEY DO NOT DELIVER THE SERVICES PROMISED. I called to request a vacuum steam clean for the carpets/seats of my car. The owner said they could do it and promptly scheduled me. However, when the tech arrived he didn't have a steam cleaner. WHAT, HOW? I told him that I expected a steam clean, but he said they use a "different" method & that he "could do a good job". Not being a carpet cleaner, myself I trusted him & let him proceed. Apparently, their carpet cleaning involves a hose + carpet cleaner + a wet/dry vac. Doesn't seem like the most efficient method especially if you are charging for it. The result was WET SEATS SOAKED WITH DIRTY WATER. When the tech was done, I noticed no difference in cleanliness. He explained that there were irreversible coffee or soda stains. Doubting this, I took white towels and dabbed the seats after he left. The towels were immediately soiled with dirt that was the same color of what he described as permanent stains. Now I have to spend more $ at the laundromat to wash the towels I used to clean up a job I paid $95 for. What a joke! THIRD: NO BASIC COURTESY. The tech dumps dirty vacuum filter dirt onto my lawn. Who does that?? FOURTH: ZERO ACCOUNTABILITY. I called the owner the same day to address these issues but he made no apologies. To add insult to injury, he offers a silly explanation for why dirty water still remained on my carpets. His logic: the dirty water surfaced and that the solution would be to vacuum more AFTER it dried. WHAT?! I wasn't even asking for a refund (although I should've)...I just wanted a sincere apology, if not a logical explanation for their cleaning method. TO CONCLUDE, this experience goes beyond unsatisfactory customer service. This is pure negligence and disrespect. BEWARE!! read more

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I've used Dr. Detail the last two times I've had to get my car wash. They're always on time, super polite, and reasonably priced. Consistently impressed! I work from home so being able to get my car washed while I'm taking client calls is freaking amazing. Def recommend them. read more

Dr.detail is very professional and courteous. He always shows up on time and with a good attitude. Kenny and his son Jacob have a outstanding work ethic. Kenny is very knowledgeable about what kind of waxes to use. His products that he uses on my vehicle are high quality and always leave my vehicle looking new. I've also used dr.detail for carpet cleaning as well. We have this old vintage rug and Kenny and his son were able to bring the vintage rug back to life not only smelling good but as well looking good. I'm amazed at some of the work Kenny and his son have done for me. I recommend him to all my family and friends. read more

Between child care and work I had no chance of getting out of the house to wash the car or even time to wash it myself - Jacob came to the house and did an amazing job. Thank you! Will definitely be contacting Dr Detail again. read more

I just had my SUV detailed in and out by Kenny today and he did a fabulous job! It looks better than it did brand new!! I would highly recommend them. read more

These guys are great! I was recently selling a car and I had them come over and work their magic on it. It looked so good when they were done! The first person scheduled to see it ended up not showing. But, then I got a last minute request to see it. They came and bought the car the very next day. Can't sat for sure it was because of the great detail that was taken on her cleaning, but I know it sure helped. Thank you Dr. Detail PhD! read more

Kenny and Alex did a great job detailing my car after a construction truck accidentally spilled cement on it. They were professional, reasonably priced and responsive when I explained the specifics. Plus, they're mobile, so no traffic or parking hassles. Go with Dr. Detail--you will not be disappointed! read more

Love this service and these guys! Why would I ever go to a car wash again? Excellent job cleaning the interior and exterior of my car for the same price as most car washes...and I get to be at home home?! No brainer! read more

We came in from out of town to visit my grandmother and were dismayed at how grungy the inside and outside of her car had become. I was impressed to get a really rapid call back and that Kenny was able to rearrange their schedule to help us the next morning. We are absolutely delighted with the work Aaron did on my grandmother's car! It practically looks like a brand new vehicle, inside and out. Even my grandma, who was a little resistant to the idea (and no longer has excellent eyesight) was marveling at the quality of work. Thanks SO much! A+++++ read more

Dr. Detail, is always very clean with his work. I am always happy with the finished results in the end. He has been doing all the detailing for our cars for a along time now and is always super friendly and Thorough. read more

The owner Kenny is extremely kind and professional. His crew is great also. They did an amazing job on my car and my lady's car.I would highly recommend him and his crew. I will not waste of money with any other detail companies i will only using Dr Detail Phd there awesome!!! read more

Kenny has been doing my cars and my dad's motorcycle for sometime and I have to say he is the best mobile wash we have ever had. Between his top quality materials and extreme attention to every detail of your car you know your getting the best! And his prices can't be beat. On top of it he and his team are super nice people. Looking forward to the next set of wash from Dr. Detail! read more

Myself, family and friends have been using Dr. Detail for years now for detailing our work and personal vehicles. They have always done a great job, especially on our work vehicles which get exceptionally dirty. It's nice to have a service like this that is local, very convenient and does an outstanding job. I also had Dr. Detail clean and Scotch Guard a couch I recently acquired that was in storage for a couple years collecting dust and getting dirty. I could not be happier with the services provided by Dr. Detail.....unless they were provided free of charge, of course ;-) read more

Kenny Owens and his crew are always on time and make keeping a clean car a breeze. It's like my car is magically clean all the time.

I am glad to have gone with Dr. Detail, my car was pretty much hopeless inside, with multiple stains. I have two dogs and my car was a dirtcage before the service...I needed it extra clean before a work outing and he totally came through. My two dogs will continue to go in my car ...so I'll be going back to Dr. Detail read more

Jacob from Dr.Detail did an excellent Job washing my Truck. He took his time marking sure every part of my truck was spotless. Will definitely request him for next wash. read more

I have been using Dr. Detail for almost 3 years now and I have been nothing but satisfied. Kenny the owner is the only other person I allow to wash my car. He works around my schedule and when I know I need a good wax job soon he lets me know around the same time that I need it and even walks me through and shows me why. I highly recommend this business if you want a affordable and great wash and customer service is outstanding. Compare to any wash place and you won't be able to beat Dr Detail read more

I'd like to rate this guy higher because the business name is so cool . . . but he did a pretty lousy job with dent removal on my old Volvo a couple of years ago that I can't. It's a mobile service so he came to my place. The detailing was done fine although, frankly, it amounted to a car wash and a quick wax. Heck, I could have done that! Somehow I imagined more, well . . . detail. If you know what I mean. My mistake was taking him up on his offer to get out an annoying dent in the front side of my car. He said he knew how to massage out that dent (He didn't), and I'd had experts do it on my other cars before, so I agreed. But half an hour later all he'd managed to do was to make the dent worse. Something about Volvo sheet metal being too thick. Well, gee, it was a Volvo when you started working on it. Didn't you know that? I have no idea why I paid him since the job was lousy or why he even thought I should have to pay him for a job poorly done. The car was washed, though. Nice enough guy, but I'd never use him again for body work. For a car wash, I think I'll go to the car wash. read more

I have been using Dr. Detail for the past year to wash my car almost everytime they come to my office. They always work quickly, do an amazing job, and are able to work with my schedule. The owner, Kenny, is very professional, friendly, and not at all pushy. I highly recommend this business! read more