I like getting my car wash here. I typically get the bronze wash. It's fast and easy.read more

Came here in my new K4 and got the Gold package…read more Not worth the value I paid - two tires got 1/4 squirt of tire shine which was not spread to the rest of the tire. These photos were taken at the vacuums right after exiting the wash. Also Brake dust all over my wheels that I wiped down myself. Perhaps this is a compact car issue, I was here in my last vehicle and didn't have this issue.

r absolutely the…read morebest car wash experience ever not only meticulous attention to detail but customer service decorum was amazing as their staff members found family heirlooms we had been looking for for years,

I had a very disappointing experience here and unfortunately will not be coming back. The service…read moreitself was not great, but what really bothered me was how my bill kept increasing. What started as a $33 bill ended up costing me close to $40. On top of that, the cashier tried directing me to use a random ATM to pay with cash and would not provide cash back or make the payment process convenient. The whole experience felt unnecessarily complicated and frustrating. For the quality of service I received and the unexpected increase in my bill, it simply was not worth it. I definitely will not be returning.

This car wash is the best in Pasadena! I've been coming here for a long time, and the experience…read morestarts the moment I drive in. The customer service is phenomenal. Every time I go inside to pay my bill, I'm welcomed with a smile, and the staff genuinely seem happy to see me. That kind of customer service makes a big difference. But I especially want to give a huge shout-out to Tally, who goes above and beyond every single time to make my car look brand new. He pays attention to every detail and takes such pride in his work. Every time I leave the car wash, my car is absolutely spotless and looking brand new! Because of Tally, I come back every two weeks knowing that I'm going to leave with a car that looks amazing. Thank you, Tally, for always taking such great care of my car and for giving me a reason to keep coming back. And thank you to the entire team at Pasadena Car Wash for the phenomenal service! You are truly appreciated!

I'm really surprised when I see these reviews. This is literally the best of the best in terms of…read moreCar Wash. The people that are nitpicking are nitpicking literally ants. I could see the workers thoroughly going through my car cleaning every inch of it. Quite honestly if you just can't stand the work they do and are getting that granular. You should probably do it yourself. I just drove back down from Monterey and the front of my car was littered with dead bugs. Not only did they clean that all off the detailed everything to a t and it's pretty much brand new. Great job boys

Came on a weekday afternoon. Place had some customers, but wasn't busy…read more Got the Granphene wash for $39.99. Not too sure what the difference was between the levels. Saw the cheapest wash was around $15. The attendant was really nice and helpful. He gave us some dash wipes, pushed some buttons, and asked us to drive forward. Before entering the wash, another attendant helped ensure our car was in the correct position and we had our car on neutral. The entire car washing process was like 2 minutes. We then drove to the vacuum area. Our car was really dirty when it went in the wash. Car came out clean, but there were spots that were dirty. They were selling microfiber clothes for $1 each. Had to use our own cleaning spray to spot clean the car. We were able to vacuum the car in peace and took our time doing so. Liked that there were empty trash cans in each vacuum space. We used their restroom and it was super clean. Make sure to ask for the restroom code first. Overall, the whole experience was pleasant. Felt pricing was a little high. Might be worth it to get their monthly subscription.

Please do every car owner a favor and add, High pressure water at the very beginning of the car…read morewash. No matter what package you get, your car will get scratches on it, because there is no step of removing dirt, grime, etc. from the vehicle at the beginning. The soapy liquid followed by the spinning-rubber-flappy-mechanism is a recipe to leave scratches on your car. You need to fix this. It is not even worth going back for the rest of my paid month I swear. High pressure water at the beginning, to knock off all the grime, changes all of this. How did you miss this???? Added a star, because associates were helpful, and I'm not evil. Your service just scratched the wax and top paint out of my car. Sincerely, Mark Munoz

I've been a monthly member here for at least 5 years, and I honestly felt like it's finally time to…read moreleave a review. The biggest thing I've noticed recently is the change in the team's attitude. Before, whenever I asked for a small favor or wanted them to pay attention to something, I sometimes felt like I was being a pain. Lately though, it's been the complete opposite. The staff are much friendlier, easy to communicate with, and most of them speak great English. They actually listen to what you're asking for and make the effort to get it done. The wash might take a few extra minutes now, but I'd much rather have that if it means they're taking their time and paying attention to the details. As someone who's been coming here for years, I finally feel like my voice is heard and that they genuinely appreciate their monthly members. That kind of customer service is hard to find these days. If you live anywhere in the San Gabriel Valley, I'd definitely recommend checking this place out. I've seen the improvement firsthand, and I hope they keep it up. Keep up the great work, guys!

I've been coming here for about 20 years because they "used" to do a fabulous job on their car…read morewashes. Now mind you, I live 2 blocks from the Alhambra Car Wash on Atlantic & Main, but I always drove out of my way to come here. I bought a booklet for the "Gold" car washes for approximately $300.00, three months before the transfer of ownership. Now if I knew what I know today, I definitely would have not bought them. I wish the cashier who sold me the booklet would have told me about the pending sale and transfer of ownership. I'm giving this review on my most recent visit. On a Wednesday, I arrived seeing that there weren't many cars on the lot awaiting to be detailed at 11:45 a.m. and departed at 1:30 p.m., only to pull my car back onto the lot near the gas pumps to "detail" my car myself. Why? Because when my car came out of the wash dripping with water and soap residue, my car sat in the blaring 102 degree Sun for 40 mins., I finally walked up to the cashier and informed him that no one was tending to my car, he immediately got on the walkie-talkie and 15 minutes later, Jenny started to "detail" my car for 20 mins. Now I'm not faulting her, but the amount of hard water spots that were on my car was out of control. Jenny and I walked around my car, and she dealt with the hard water spots I pointed out with a cheap product that was like diluted Windex to the best of her abilities, until she was summoned by her supervisor to get working on another car. I didn't want her to get in trouble, so I told her to just go because she wasn't having any luck in getting the hard water spots off my car. As I was wiping the water spots off my car by their gas pumps, with my bottle of Chemical Guy's Speed Wipe Quick Detailer Spray (which I always keep in my car, because I like a clean looking car), the lady who used to work the cashier desk walked up to me and asked what was going on. I showed her all the hard water spots on my car, and she was really ashamed of the finished job. I told her, after paying for a car wash, which is $50.00, plus giving a $15.00 tip, I basically paid $65.00 for a crappy carwash. She told me, I know you're a long time customer and have a reputation with the detailers for always giving a good tip, and apologized for the crappy job on my car, which was unacceptable, even to her standards. She said she was going to talk to the new owner's about the many complaints she's been getting lately from customers. Lastly, as I mentioned, I'm giving this review based on my last time there, but honestly, the last 2 car washes were pretty bad, and I had to wipe my car down both times. I just didn't want to give a bad review, but this last time had me truly disappointed and I need the new owners to know what's going on at their establishment, and hopefully work on improving their business. Note to new owners: I know the dynamics regarding the change of the quality of your car washes has A LOT has to do with the ICE raids, and them taking some of your best auto detailers. But if you want to charge Nordstrom prices, get quality detailers and let go your employees who are doing a disservice to your car wash business. I've got 3 "gold" tickets left. Hopefully, my next visit will warrant a new and approved review from me. Thank you.

we came around 12 am. i believe we met adriana, one of the owners. she was very helpful and…read moreexplained how to use the wash as it was our first time. everything was clean and ready for us. we wash our cars at night living in socal. definetly coming back! especially only for 2 dollars!

I don't recommend this business for several reasons . Last week I went and the soap was not working…read moreon the last stall. I had to move and re pay again. Today I was there same problem but this time it was the second d stall to the end. I notice that soap didn't come out when the other stalls are being used at the same time . Then to top it off when using vacuum the vacuum attachment came off :-(. I used to Love this place but not anymore . It seems now there's always an issue

This is my go-to spit to wash my Lexus. Roger said my car needed extra attention; specifically, a…read morehand wash. I park my car outside because we are converting our garage into an ADU. Armando (Diablo) cleaned my ride up perfectly! Thank you for maintaining the great customer service I have always experienced!

This place is way too expensive for the quality they offer I live near by and drive to Glendale to…read moresave and get a better wash that says it all..

Mobile car wash was performed by husband and wife. They were pleasant people and did a wonderful…read morejob. I would highly recommend them

Eduin does excellent work! He has washed my car on several occasions. He is always on time, and…read moretakes his time to really clean the inside and outside. His prices are very reasonable! He is very responsive via text or phone call. I highly recommend!

Go here almost every other week! Very fast line. The machines are great quality and maintained to…read morenot damage your car. Great value for what you get!

I've been coming here for over a year even driving from Burbank because their vacuum system is the…read morebest. For me, vacuuming is super important, especially after summer beach trips when sand gets everywhere. It saves me from stressing out the kids. The staff here also work really fast and efficiently. One time I accidentally left a mat behind, and they noticed right and keep it for me. Another time something important fell into the vacuum, and they helped me find it. Membership is convenient too- you can even put it on hold when traveling, and there are different packages to choose from. Overall, reliable, clean, and with great customer service. Highly recommend!

I let a friend wash my car once, and they scratched the crap out of my truck…read more I was so relieved to come here and have my truck washed and waxed and looking almost like a new vehicle. They took their time and put an extra effort, even knowing I had a groupon. I like this place and I'll be back someday

If I could give zero stars I would. I purchased a voucher off Groupon and called to schedule an…read moreappointment Monday this week. The owner said he had availability this Saturday. I confirmed the date because I was surprised there was open availability so early. Yes he was happy to accommodate. Here I am sitting in his parking lot. I drove 2 1/2 hours to get here on a Saturday morning with gas at almost 7 dollars a gallon. The business is closed, the parking lot is filled with landscape trucks belonging to what looks like a separate company. This guy has no call no showed my appointment and won't even answer his cell phone to explain. No wonder he's offering a Groupon voucher. Seems like he's not getting a lot of business these days... can't imagine why