I let a friend wash my car once, and they scratched the crap out of my truck. I was so relieved to come here and have my truck washed and waxed and looking almost like a new vehicle. They took their time and put an extra effort, even knowing I had a groupon. I like this place and I'll be back someday read more

If I could give zero stars I would. I purchased a voucher off Groupon and called to schedule an appointment Monday this week. The owner said he had availability this Saturday. I confirmed the date because I was surprised there was open availability so early. Yes he was happy to accommodate. Here I am sitting in his parking lot. I drove 2 1/2 hours to get here on a Saturday morning with gas at almost 7 dollars a gallon. The business is closed, the parking lot is filled with landscape trucks belonging to what looks like a separate company. This guy has no call no showed my appointment and won't even answer his cell phone to explain. No wonder he's offering a Groupon voucher. Seems like he's not getting a lot of business these days... can't imagine why read more

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I took my 2023 BMW 430i to Showroom Detail expecting a real professional detail, but what I got felt more like an overpriced car wash. The car may be fairly new, but I wanted to keep it in excellent condition--unfortunately, this place did the opposite. To their credit, the manager was nice and offered to redo the job. He did try again, but the fact that it needed a second pass says everything. They also left visible water spots all over, and worse, I later found blotchy stains on my leather seats. I rarely look at the back seats, so I didn't even notice the damage until about a month later. It's clear they used the wrong products or didn't wipe them off properly--something that should never happen at a so-called "detail" shop. I am in shock. When I pay for a full detail, I don't expect to find oil residue, water stains, and product damage afterward. read more

Social Auto Detail - Car Wash Near Me - Altadena, California

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Love the professionalism. They went about and beyond for my Mercedes. The removed the scratches off my paint and trims. Made the interior look nice n clean. I would definitely take my car back To them again. read more

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Just had my car detailed and met with Oscar. He was very attentive and friendly. My car came out amazing -- Everything was excellent.

I had full detail at this location last Tuesday. With their Groupon price, I don't have any complaints. They finished cleaning my car in less than 2 hours whereas other places could take up to three to four hours. They did an efficient and thorough job. Will come back again for detailing. read more

A decent detailing service at first sight, but with some MAJOR issues. Here's why: To begin, the customer service was excellent! Super friendly, accommodating, and explained when I should return for the completion of the service. I also appreciated that there was a waiting space inside, but it was honestly just employees - at least when I was there, and I wanted to take care of work elsewhere anyways, so I left. When I came back three hours later, I was a little surprised to be confronted with employees in the waiting area when I just wanted to wait and relax until it was ready, but like I said, it was mostly only employees actually in the waiting room. Nevertheless, they quickly told me the car was ready when I told them I was just waiting for my car and didn't need any assistance (I was worried they would rush things too much, which I believe came to be true). So they brought the car out and...granted, they did put covers over the driver's seat and mats to protect them, but the car was clearly *just* finished being worked on and the interior was soaking wet. It took me DAYS to get the moisture and subsequent stench out of the car. Is this usual for car detailing services?? My interior was soaking WET and the car STANK for weeks.... Aside from that, they didn't even get stains from tree sap and other things off of the exterior of the car. The interior too, there were water marks EVERYWHERE and minor stains on my windshield were still there. Now, I'm not an expert on car detailing, but I thought issues like those would be taken care of?? I'm not going to lie, I was honestly really disappointed overall, considering that it cost nearly $300. I don't think I would use this service again, so I can't in good conscience recommend it to other people. read more

I brought a seat down that had milk spilled on it. They addressed it immediately and no milk smell. Thank you so much for taking care of what would potentially have been a stinky problem! read more

I changed my mind about Showroom. In line with the migraton in the detailing industy to ceramic coatings, Showroom did not change with the times. They still focus on using wax. Nothing wrong with that but its not how folks detail cars these days. And their prices have risen too much, more than that of competitors. I also felt they are somewhat dismissive of Groupon offers. Will honor but not enthuised about them. On a recent visist, I didn't feel I got value for what I paid for and have found other options. read more

Brought my car in for a full detail, and honestly they did such a nice job. I had a few scratches that always caught my eye, but when I got the car back, you could barely even tell they were there. The paint looked great again, and the inside felt super clean. Everyone there was really chill and helpful. I'll definitely be back next time it needs a good cleanup. read more

Took my car in for a detail. Got a call about 2 hrs later which was quicker than the expected time but when I got the car back I noticed many flaws. Windshield had dry water marks as if they just used the wipers to dry it off. Door jambs were dirty. Floor mats were also dirty. Even between the seats and center console was dirty. Considering I paid $250 (including tip) for a sedan I'm unsatisfied with the quality of service. EDIT: In response to the owner, I understand what the package I chose includes but again it is a DETAIL so I would assume that the workers would have attention to detail and VACUUM( which is included) between the crevices of the vehicle and clean the door jams and not leave stains on the exterior of the windshield and at least wipe down the floor mats as they are rubber instead of fabric and do not need to be shampooed. If it was "enough" time to complete the services I would've hoped that they would do them right, but instead it just feels as if they rushed through it read more

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Exceptional service and excellent customer service with a relaxing waiting area. I brought in my Miata for a detail since my car has a few pretty deep scratches on the paint. I honestly wasn't hoping for much but they did such an exceptional job and were able to camouflage the scratch so well you can barely notice it!! Always exceeding my expectations with their expertise read more

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Came here for a basic detail/ wash. When I got inside the car I noticed some hair and crumbs still around the floor mats. So I decided to check underneath the floor mats and lo and behold they had even vacuumed underneath the floor mats. I went back and asked them to please vacuum underneath the floor mats and sides of the seats. My car has 3 rows and I noticed that they didn't even vacuum the 3rd row. Overall I would not go back and rather invest in the time and equipment to do it myself. read more

Social Auto Detail - Car Wash Near Me - Altadena, California

I walked by the Showroom Auto Detail location today and noticed that their gate was open but that their signage was no longer up on the gate it building. After looking a bit close I noticed that their signage building was completely empty, suggesting that they may have closed the business. Does anyone know the status of this place. If they are closed I am truly saddend as they were a great car wash service and Oscar and his team were wonderful people. read more

I needed my headlight lenses polished. My call was answered immediately and after explaining what I was looking for, I was asked to bring my car by to confirm that their service would improve the brightness. The manager, who had answered my call, welcomed me and walked out to my car with one of his team. They conferred and agreed that they could restore the lenses. The price was reasonable and the team member set to work. Within 20 minutes the lenses looked like new and I was back on the road. Professional, efficient, and responsive - exactly what I was looking for. read more

Social Auto Detail - Prices - Car Wash Near Me - Altadena, California

Based on my pleasant interaction on the phone to book an appointment for a full detail (wash, clay bar, wax), I was hoping for a positive experience at Showroom Auto Detail. They have very recently hiked their prices by a whopping 20% (Level 3 detail used to be $200 and now it is $240) and even the signs in their waiting room still show the old pricing. As such, I was hoping that I'll get real "professionals" working on my car that are getting paid above the market average for their expertise. Anyway, I dropped off my car and nearly 3 hours later I got a call to come pick up it up with the receptionist making a comment that the car looks fantastic and that they close at 3 (who closes at 3?) Upon arrival to pick up the car, I was underwhelmed as a few spots that I had hoped would be "buffed" had not been. The reception lady commented that the experts working on the car were being super careful not to damage the paint. Anyway, I picked up the car as they were about to close and got back to my place, 2 miles away. Upon closer inspection, there was no effort put into properly wiping the car as it still had halos of the wax on the sides. The front wheel arches were left muddy and same for the mud guards under the front bumper (easy to clean those so I guess someone did not pay attention). The exhaust tips had not been even wiped clean not to mention polished clean. And, to top things off, the car (which had just been finished supposedly) had some sort of misty sap on the flat surfaces (hood, roof, trunk lid) which indicates it was parked under a tree perhaps for an hour or more. Additionally, the rear windows had lots of water spots from inside (someone must have rolled the windows down after washing I guess) and the interior was literally untouched as they were a couple of marks that would certainly been cleaned had someone attempted to clean it. Anyway, $252 later (they charge 5% convenience fee for cc use which is also ridiculous) and 1/2 day later, I believe I have to have the work redone to get to a finish that I was hoping Showroom was going to deliver today. As a result, I recommend to stir away from this business unless you like to overpay and then have the work redone afterwards again. read more

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Great team of professionals. Everyone here takes great pride in their work and it shows. Everytime I stop in they remember me and treat my car like if it were their own. They do get busy but that doesn't mean they rush things. They take their time to ensure the cars they work on look their best. Great customer service is given here. We leave here amazed at how good our car looks when we leave each and every time. read more

The car in question logs a lot of hours with smokers and dogs and made 3 cross-country trips and I couldn't tell you the last time it was cleaned. I apologized when I dropped the car off, but the folks at Showroom were friendly and professional and 4 hours later I picked up a car that looks and smells new. Really. It was a blazing hot day and I can't imagine the workers having to labor over this mess but they were all so nice and the car looks phenomenal. Showroom was recommended by the BMW dealership and they did not disappoint. Many thanks to the people at Showroom! read more

Showroom Auto detail is the real deal! This review is way over due, I brought my Jeep to them for the second time, and since we got our new puppy, the inside of the car was covered in our new puppy fur. Everybody was super nice, and insured that they will do their best to make it look brand new again, 41/2 hours later, my car looked beautiful and fur free. I never mind paying for great service and time. And they provided both. Thank you again read more

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Love love love the service and delivery of this place! I definitely think their price point is fair game especially with how great my car came out. I'm going to be honest I was a little skeptical as to how they would really clean my vehicle. I know a lot of detailing places pay special attention to luxury & sport cars (neither of which is mine lol ). However, they had good reviews and decided why not! They did a phenomenal job!!! My car was really going through it, I'm not going to lie. However, when I got it back, it was good as new! Like literally I probably could have taken it to the dealer and asked for an appraisal lol. Carlos, one of the workers even had one of the guys remove a stain from my seat free of charge. Since I didn't get service package for deep cleaning of the seats. I chose the #2 Showroom Express Hand Wax ($120), and it stated that it would take about 1 to 1.5 hrs to get it back. When I first arrived Carlos asked how soon I needed it and I stated the time that they had on their website. It took them an hour or so to get it back to me and I was thoroughly impressed. Definitely coming back here! Also went ahead and had my car checked out by a couple of friends who used to wash cars and they were impressed with their work! I definitely trust them even more now. read more

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I found Showroom Auto Detail on Groupon during Father's Day and was there today for a full vehicle detail for my F-150. The result is surprisingly disappointing. They not only missed many obvious spots and even left a whole compartment not cleaned at all. As you can see in the photos uploaded with this review. There are multiple spots on the windshield that still has spots, even directly on the driver's side. They didn't brush down the stitches between two surfaces, still leaving dust in the crevice (see photo). There is also an obvious large spot on the passenger side panel that is easily removable but missed (see photo) and even the floor mat was still dirty (see photo). The cost of $255 is great for a full detail of a pickup truck but the service received is simply a car wash+leather oil which is very disappointing. Would highly recommend you stay away from this place at all costs read more

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After testing out different car washers in pasadena this is the one! Here's why... Plenty of seating in waiting area. My truck was cleaned well. It wasn't left with greasy polish. They didn't make the running board slippery like so many other places. They actually took their time and showed pride in their work. And the service was super friendly Will be back again read more

After checking multiple places online, and reading reviews on other car wash detailers, none of the places showed great care, as showroom auto detail inc. (Their prices are affordable ) I scheduled an appointment. Which is recommended and i met the manager, oscar, very sweet person. He made us feel at home. And the car wash was quality and did not take longer than an hour, which is fine. when i received the car, he wanted me to make sure it looked good and to my standard. it did. Im glad i booked an appointment with them. truly recommend them read more

After searching and contacting many places, I was happy to choose this business because of their reviews and honest communication. I brought my Camry in mainly to have back seats cleaned of grease and ended up going with the Full Detail package. They did a good job on the interior but the exterior was not too great. It is very unfortunate because I had better expectations. As you can see in the pictures provided, there are areas on the exterior that were missed - results were not much better than a basic $25 car wash. Either they failed to detail the exterior or their attention to detail is not better than a standard wash and wax. Again, I am happy and satisfied with how the interior turned out, just really disappointed with the exterior cleaning. read more

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Got a surprise detail as a gift from the girlfriend and this place knocked it out of the park. The attention to detail of this detail was great. Cleaned the seats everything was done thoroughly. Amazing. It took about 3 to 4 hours for them to complete and it was worth it. Would definitely come back for another detail. read more

Social Auto Detail - Tacoma 16 - Car Wash Near Me - Altadena, California

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Got my car with the #4 for my large suv! I loved it the moment I saw my car again! Everything from the exterior to the interior to the exterior. I had food crumbs on the floor, sunscreen marks on the leather, and have dropped liquid multi vitamin onto my seats. They did an amazing job getting everything out! I would definitely come back again when it's time to get another full detail. :) read more

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I brought my 15 year old car to be cleaned to put up for sale, with a lot of wear and some very old, deep interior stains. Oscar personally looked over the trouble spots and recommended a full detail. I'm so glad I did -- It is an incredible value for the price and the team did so much better than I expected. They got stains out I thought were totally impossible on multiple fabrics. I will make back every cent I put into this cleaning and then some, I'm so much more confident about the car's value, and most importantly I can pass it on proudly. I'll be bringing my next car back for regular hand washes here rather than the drive in places for sure. read more

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Jose was my service tech and he did an awesome job detailing my car. I highly recommend this place. And to the people that do Groupon, they list some deals they got a nice waiting room and a clean bathroom and friendly staff. read more

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*Update, August 12th* I usually take my car to get cleaned and washed every Monday, it gives me the sense of starting the week clean and fresh. I called Showroom Auto Detail and the call was answered by Oscar, the same Oscar who had pleasantly assisted me on my first visit. I reintroduced myself and asked if he had time to take me last minute for a car wash. Thankfully he said yes and to come by. Granted, I live in Glendale and they are located in Pasadena, but after the great first experience that I had, I was happy to make the trip. I arrived and was greeted by my buddy Oscar again. We exchanged pleasantries and the team took my car in and completed the job quickly and efficiently. Oscar and his team make the process so painless and they are truly masters of their craft. Everyone is always so pleasant and kind, their work speaks for itself. I am a true believer and am a fan and consumer of Oscar, his team, and Showroom Auto Detail read more

Social Auto Detail - Tesla Model 3 looking so fresh and so clean - Car Wash Near Me - Altadena, California

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Tried out this place and was very happy with the results! Not perfect ( few marks on the windshield and some dirt on the door sills) but DAMN they do a great job! Will absolutely recommend this place! read more

Social Auto Detail - Car looks better than new with Express Detail + Ceramic Coating. - Car Wash Near Me - Altadena, California

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Oscar and the staff here are truly remarkable. Friendly, helpful and reasonably priced. I will be returning and definitely recommend showroom auto details. Also you they have special on Groupon that saves you $75 read more

Social Auto Detail - Oscar and his crew removed the ugly scratches that were on the side of the car. - Car Wash Near Me - Altadena, California

First off, thank you to Jackie, Oscar, and Mauricio for everything and for my positive experience!! I took my Prius C here today and let me tell you when they really saved and turned around how bad my prius looked, i mean like my Prius was so bad before (and it didnt even look as bad when i dropped it off today only cause it finally got a quick pre-wash from the rain a few days ago) that my friends and coworkers would say "what happened to your car?" Or "that motherf***r needs a car wash" or "you need to wash your car, from the entireeee inside to the entireee outside" to "wash your car!!" as im driving away Lol like even i felt bad for my poor car.. i felt like it made me seem like someone who just has their life all over the place. Jackie is so awesome and made this whole experience for me so seamless and smooth. Oscar was also very knowledgeable and helped answer all my questions about my car and they all led me in the right direction and Oscar also was able to guide me to people I could go to for other types of work that I need to do on my car, whether its body shop stuff or mechanic stuff. Mauricio was the one who washed my car today, and he did a great job (pics included below). On top of that, when I asked about certain parts of my car, they helped tell me what the things were that I needed replaced asap or else it would continue to mess up my car (i.e. my windshield wipers scratching my windshield because the rubber is starting to come off etc), how often to get it rewaxed to prevent corrosion (about every 5 months if you guys are also wondering) , etc. Last but not least, one of my most favorite things about this place that compelled me to write this review was how fair and consistent and honest they are about their pricing and their advice to you. Ive been to places that have tried to upcharge me an arm and a leg for having a very dirty car. But Oscar and Jackie and his team are consistent with their pricing and what they charge you is what they will charge everyone else for the same service, they stick with that and they stick with what is advertised, and that is something i REALLY respected and appreciated. I also appreciated the attitude of really looking out for their customers when Oscar would advise me to make sure i get estimates from any of the other places before they try to fix my car and the honest advice and answers he would give me about the different things people use on their car for prevention and the prices and whether it would be suitable for certain situations, etc. I am VERY happy with my experience with Showroom today for all of these reasons, and because of all of these things I will be taking my car to them in the future and not back to any of those other old places that had tried to upcharge me because of my car being dirty, which is the whole point right? Not only did Showroom NOT do this to me, they ALSO did a 100x more of a better job on my car than all those other places too, and for a lower price than them because, like i said, they stick with what they say and they are fair. Thank you Oscar, Jackie, and Mauricio for all of these reasons and I appreciate it :) read more

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Have been a regular customer since 2021, Monique and Oscar are always helpful and willing to notate special requests. Every time I drop of the car, they ask about any areas that need special attention. The entire staff understands what they need to do on each vehicle, without question. Heck, I see customers come in to eat their lunch while the car is being detailed. It's comfortable and inviting in the guest area, kinda like being at your favorite restaurant. If you can make an appointment, they are mindful to get you in and out very quickly. The attention they pay to each service is beyond reproach. None better read more

First time getting a car wash here and I loved the results! They did an amazing job with the details in the interior and exterior. They were busy when I went and were still very quick with the service, overall great customer service as well! read more

Social Auto Detail - Car Wash Near Me - Altadena, California

Excellent every time. Clean. Spotless. Fast. Affordable. Exactly what we need for the cars every time. Friendly. Professional. Highly recommended! read more

I took in two cars; a Tesla and a Toyota Avalon for a full auto detail cleaning. The booking process was fast and easy. You can either book online or call in for an appointment. Front office staff was friendly and helpful with my questions. This was my first time using Showroom Auto Detailing and I must say that I will definitely take my vehicles here again for future detailing services. The price of the full detail is reasonable with the detailed and thorough cleaning services they provide. If you care about your vehicle and want it looking its best, I would highly recommend this business. read more

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Sooooo... my lovely daughter, who drives as poorly as her daddy, decided to gently scrape the right front of the car against a post or a wall or something white. I know it was white because that was the long wide paint color smear on her black Audi Q5. Been there, done that. The only thing to do is to hope that a detailer can get it out, because I had no intention of getting it repainted. Enter Showroom Auto Detailer, and Oscar. He took a look, said he was not sure, but he would do the best he could. Four hours later, they called me to pick up the car. It looks better than new. Inside, outside, all around side. Buffed out and pretty, and most importantly, daddy is a hero! Thanks Oscar!! read more

Found a deal through Groupon. Got our Highlander detailed. Exceptional! Mind you, we have a dog that sheds a lot. They got rid of the dog hairs!! Saw some smudges on the windows, but they quickly took care of it before I left. I have a friend who even said that they'll probably try them out in the future after he saw the car detailing result. Also, wife is happy which is definitely a plus! read more

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Came here today after purchasing a Groupon to get my car detailed for the 2nd time since I purchased it 4 years ago. My first experience wasn't the best from a Mobile car detail company but this today has changed my mind about detailing! The owner was really nice when I made the appointment and the girl at the desk when I check in was so sweet. My car was done in about 3 hours and holy moly! I was in awe, it was like seeing a family member getting an amazing makeover!! I was oozing happiness and definitely a highly satisfied customer! They have made me a lifer! read more

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My car was super dirty and thankfully I made an appointment with Showroom Auto Detail through their website. I like how they tell you what they'll do for your car in each option. They replied to my appointment request within 24 hour. The front desk lady was really nice. It took them around 3 hours to do the full detail on my car. The price for Option 4 is $250 which is a decent deal considering all the things in the option. They cleaned my car really well (I almost slipped while getting in my car). They even did leather treatment so my leather looks really vibrant now. Happy with the result and will come in the future. read more

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