Always attention to detail and most often prompt. I especially appreciate the prepaid special…read morepriced card for 10 washes.

I paid $31 for a wash at Pasadena Hand Car Wash and tipped the employee $5. When my Jeep was…read morefinished, I noticed tire dressing splattered on the rear fender that had not been cleaned off. I politely asked if they could wipe it down. The employee said no and got a manager. Without even attempting to remove it, the manager immediately told me it would cost $150. Let that sink in: I went from a $31 car wash to a $150 upsell without anyone lifting a finger to help. The issue wasn't the tire dressing--it was the terrible customer service. No effort, no accountability, and no concern for the customer. They treated me like a transaction, not a person. If your business can't spend two minutes fixing simple problem after taking a customer's money, you're not getting my money anymore- you're just pushing cars through a line. Look at the pictures..... it's a car wash. That's what they're supposed to do. Easy solution. Negative results.

I'm really surprised when I see these reviews. This is literally the best of the best in terms of…read moreCar Wash. The people that are nitpicking are nitpicking literally ants. I could see the workers thoroughly going through my car cleaning every inch of it. Quite honestly if you just can't stand the work they do and are getting that granular. You should probably do it yourself. I just drove back down from Monterey and the front of my car was littered with dead bugs. Not only did they clean that all off the detailed everything to a t and it's pretty much brand new. Great job boys

1. Let's start off with the customer service, it was pretty slow and not much communication with…read morethe person taking the car. 2. The place is pretty clean and well maintained, they have complimentary coffee and cookies which is nice of them. 3. 40 bucks for a basic car is a bit much if you ask me, all it was was driven through the machine which barely did much. The car sat about 10 min after the wash before somebody started drying it which was very irritating! 4. You'd get a better deal taking it to just a simple drive through car wash and cleaning the inside yourself. Don't waste your money here.

Came on a weekday afternoon. Place had some customers, but wasn't busy…read more Got the Granphene wash for $39.99. Not too sure what the difference was between the levels. Saw the cheapest wash was around $15. The attendant was really nice and helpful. He gave us some dash wipes, pushed some buttons, and asked us to drive forward. Before entering the wash, another attendant helped ensure our car was in the correct position and we had our car on neutral. The entire car washing process was like 2 minutes. We then drove to the vacuum area. Our car was really dirty when it went in the wash. Car came out clean, but there were spots that were dirty. They were selling microfiber clothes for $1 each. Had to use our own cleaning spray to spot clean the car. We were able to vacuum the car in peace and took our time doing so. Liked that there were empty trash cans in each vacuum space. We used their restroom and it was super clean. Make sure to ask for the restroom code first. Overall, the whole experience was pleasant. Felt pricing was a little high. Might be worth it to get their monthly subscription.

Walnut Hill Speedwash is definitely one of the best place to get your car in for a car wash. They…read moreoffer great customer service, awesome deals on monthly memberships, and your vehicle leaves the lot sparkling clean. There's also a huge self-vacuum area that is very clean. Walnut Hill Speedwash in Pasadena is a 10/10!

I've been a monthly member here for at least 5 years, and I honestly felt like it's finally time to…read moreleave a review. The biggest thing I've noticed recently is the change in the team's attitude. Before, whenever I asked for a small favor or wanted them to pay attention to something, I sometimes felt like I was being a pain. Lately though, it's been the complete opposite. The staff are much friendlier, easy to communicate with, and most of them speak great English. They actually listen to what you're asking for and make the effort to get it done. The wash might take a few extra minutes now, but I'd much rather have that if it means they're taking their time and paying attention to the details. As someone who's been coming here for years, I finally feel like my voice is heard and that they genuinely appreciate their monthly members. That kind of customer service is hard to find these days. If you live anywhere in the San Gabriel Valley, I'd definitely recommend checking this place out. I've seen the improvement firsthand, and I hope they keep it up. Keep up the great work, guys!

for the price i was paying, I was expecting a little more. The quality was not it. Theres still…read moredirt and mark on my car... not saying it needs to be completely cleaned inside and out but to still have patches and noticeable marks... this wash was def not worth $35... glad they have a waiting area indoor so you don't have to wait outside but other than that... idk if I'll be back

I don't recommend this business for several reasons . Last week I went and the soap was not working…read moreon the last stall. I had to move and re pay again. Today I was there same problem but this time it was the second d stall to the end. I notice that soap didn't come out when the other stalls are being used at the same time . Then to top it off when using vacuum the vacuum attachment came off :-(. I used to Love this place but not anymore . It seems now there's always an issue

I put a $10 into their change machine and it did NOT give me quarters. I searched and searched for…read moretheir contact information and was unable to find it. I emailed Kathryn Barger (R) the council members for the district. I asked Barger for assistance to contact the owners because I want my $10 back. It's disheartening how easily they take your money but it's difficult to get it back. I will be contacting the Better Business Bureau next. Also, I'm not going back. I have a convertible so I have to hand wash but I will find a less shady business.

The customer service is super and they leave my car awesome. The staff is so friendlyread more

This is my go-to spit to wash my Lexus. Roger said my car needed extra attention; specifically, a…read morehand wash. I park my car outside because we are converting our garage into an ADU. Armando (Diablo) cleaned my ride up perfectly! Thank you for maintaining the great customer service I have always experienced!

Eduin does excellent work! He has washed my car on several occasions. He is always on time, and…read moretakes his time to really clean the inside and outside. His prices are very reasonable! He is very responsive via text or phone call. I highly recommend!

Mobile car wash service was five (5) star. Great attention to detail inside and out, including,…read morevery thorough cleaning of the vehicle interior. Very impressed with the overall time spent in washing and detailing the vehicle.

Great car wash. Affordable…read more Excellent customer service!!!! Employees knowledgeable of services provided, free vacuuming, and always out within 10mins!!!!

I've been coming here for over a year even driving from Burbank because their vacuum system is the…read morebest. For me, vacuuming is super important, especially after summer beach trips when sand gets everywhere. It saves me from stressing out the kids. The staff here also work really fast and efficiently. One time I accidentally left a mat behind, and they noticed right and keep it for me. Another time something important fell into the vacuum, and they helped me find it. Membership is convenient too- you can even put it on hold when traveling, and there are different packages to choose from. Overall, reliable, clean, and with great customer service. Highly recommend!