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    Pasadena Hand Wash

    3.6 (404 reviews)
    Open • 8:00 am - 6:00 pm
    Updated over 3 months ago

    Services - Pasadena Hand Wash

    Handwashing

    Pasadena Hand Wash Photos

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    Reviews With Photos

    La Vonne C.

    If I wasn't in such a rush, I probably would have done this complaint in person. The quality of wash was just not there. I could still see dirt residue on exterior of my car after the wash. The worst part for me was that they didn't fully vacuum or wipe the inside of my car. I own a mobile cart business so it can get dusty and dirty inside the car. There was so much dust and crumbs left and I was so disappointed. They never moved the keys from where I left it so obviously the cup holder wasn't cleaned. Why did I pay to get someone to clean my car if I could do a better job at a drive through carwash? There are other car washes within less than a mile from here. Just go there and don't make the same mistake as me.

    Scratched hood of the car on the drivers side

    Unbelievably bad experience at this car wash this morning. Retrieved my car after the wash and noticed huge scratches on the hood. I immediately asked what happened and who I'm assuming was the manager was brought over to talk to me. He immediately said they didn't do it and it was there before. How would he know that? I said it wasn't and he said we have no machine we didn't scratch it. I said did you have a dirty rag? He said no. Interesting. I also walked around while my car was getting washed and noticed two workers looking at it for a few minutes after being washed before it got dried. Wonder why Not only that, my car was filthy. It looked like it had been sprayed down with a hose and lightly dried. The roof looked like it hadn't been touched. I paid for the silver car wash $33.99. Was rang up for $35.99 when I asked why it was more expensive than the sign the lady at the register said I probably have a big car. (It's a mid size suv) a little transparency from the beginning would be appreciated. This place lacks accountability and trust. I came to get my car washed and came home with a dirty car with a scratched up hood. Unbelievable. We brought the car back and they washed it again and used the excuse "it's a basic car wash and we do it fast"

    Bugs on my side mirror after paying $150.

    Terrible quality for the amount that I paid for. I took my car in for a wash after a road trip from LA to Monterey. I know that my car was nasty and covered in bugs, but the quality of the wash was terrible. I pulled up to the entrance wanting to get their Silver grade wash which is around $35. The guy said I needed to get the $150 "The Start" package because the bodily fluid and acids from the bugs on my car could damage the paint. Call me gullible, but I have a rav4 and I know Toyotas have body paint issues. So I trusted the guy and dropped the extra $120 from what I was planning to pay. Cleaning time wasn't an issue, but honestly I'd prefer for the service to have been longer if it meant my car would truly be clean. After the wash, my windows are still foggy from the inside and out, there's leftover bird poop everywhere, and I had to point out multiple spots where the washers clearly missed spots. The guy waxing the car tried playing it off saying they were scratches in the paint, but when I was able to wipe it off with my finger he begrudgingly cleaned up the messes. I had to inspect my car over and over before giving up and driving off. The most irritating thing about this place is the guy telling me me I needed the more expensive package to get rid of the bugs on my car, but they didn't even clean all of the bugs off! This place does not care for the quality of their work and is just hoping some young folks who don't know any better get fear mongered into paying for their exorbitantly priced higher trims in the name of vehicle care. Learn from my mistakes and avoid this place. Update: the business owner commented on my review saying that "the start" package is not an upsell. He is correct in that statement and I changed my review to reflect that. However, the sentiment still stands: the employee told me I needed a higher tier package to get all of the bugs off, and yet there were plenty of bugs still on my car after the wash. Do not go here.

    Daisy G.

    Very much appreciated and thank you for giving me a great wash. As a mother of four, I know my car can get MESSY but thank you for making a miracle!

    missed a spot or two

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    2 months ago

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    Photo of Zaven N.

    Zaven N.

    Thank you so much for the amazing review, see you next time!

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    Photo of Joe A.
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    24 days ago

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    Zaven N.

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    Photo of Johnny M.
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    3 months ago

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    Zaven N.

    Helpful 3
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    Photo of Tom M.
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    5 months ago

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    Photo of Zaven N.

    Zaven N.

    Helpful 1
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    2 months ago

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    Zaven N.

    Thank you so much for this amazing review, we will see you next time!

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    Photo of Brian P.
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    1 month ago

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    Zaven N.

    Thank you so much for the review, see you next time!

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    1 year ago

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    Zaven N.

    Helpful 2
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    3 months ago

    Business owner information

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    Zaven N.

    Helpful 1
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    5 months ago

    Business owner information

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    Zaven N.

    Helpful 1
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    3 months ago

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    Photo of Zaven N.

    Zaven N.

    Helpful 0
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    6 months ago

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    Zaven N.

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    Photo of Dan P.
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    3 months ago

    Always attention to detail and most often prompt. I especially appreciate the prepaid special priced card for 10 washes.

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    6 months ago

    Business owner information

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    Zaven N.

    Helpful 2
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    6 months ago

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    Zaven N.

    Helpful 1
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    2 months ago

    Terrible service. Quoted at 35 minutes for a basic pressure wash. Took 2 hours. Expect to wait a long time.

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    Zaven N.

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    2 months ago

    They do quality car wash for a decent price I'll be back again for sure It's worth the 20 mins ride I take to get there

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    11 months ago

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    2 months ago

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    Zaven N.

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    11 months ago

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    1 year ago

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    Photo of Zaven N.

    Zaven N.

    Helpful 2
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    1 year ago

    Business owner information

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    Zaven N.

    Helpful 0
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    2 years ago

    Helpful 1
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    11 months ago

    Helpful 1
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    1 year ago

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    1 year ago

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    1 year ago

    Business owner information

    Photo of Zaven N.

    Zaven N.

    Helpful 3
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    1 year ago

    Helpful 1
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    3 years ago

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    9 months ago

    Business owner information

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    Zaven N.

    Helpful 0
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    11 months ago

    Helpful 2
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    2 years ago

    Helpful 8
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    4 months ago

    Best price around with the Early Bird special and fine service. I'll be a regular customer.

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    Zaven N.

    Thank you for the review, can’t wait to welcome you back!

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    10 months ago

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    Photo of Renatta B.
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    11 months ago

    Business owner information

    Photo of Zaven N.

    Zaven N.

    Helpful 0
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    1 year ago

    Helpful 1
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    5 months ago

    Business owner information

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    Zaven N.

    Helpful 0
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    1 year ago

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    2 years ago

    Helpful 2
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    1 year ago

    New owners really cleaned the place up and service/wash is great now! My go to hand wash car wash in Pasadena.

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    2 years ago

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    Page 1 of 11

    Pasadena Hand Wash Reviews in Other Languages

    Ask the Community - Pasadena Hand Wash

    Do you wash Teslas?

    Yes

    Do you want RVs?

    Sure!

    How long does it usually take to do a detail (gold package and above)?

    It depends on how busy we are, usually an hour

    My van has a roof rack, do I need to remove it before going there?

    No.

    Do you offer oil changes?

    Yes we do! Both synthetic and regular oil.

    Don’t See Your Question? Ask Away!

    Review Highlights - Pasadena Hand Wash

    “Prior to coming here, I had request a quote and Zaven, the owner, was super quick to respond through Yelp!”

    Mentioned in 5 reviews

    Read more highlights

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    Quick and easy. The staff is always great and efficient. I've been bring my vehicles here for oil…read morechanges for years. Fyi, go to Costco for $25 off on $100 gift cards.

    TLDR: Drained my car of oil before quoting a ludicrous price…read more Went there for an oil change. The technician told me my car requires synthetic oil (it doesn't), so an oil change would cost $120? When I said it's never received synthetic oil in 17 years, the technician said they were out of conventional oil. I said, "Okay, no big deal. Nevermind." At that point, he changed his story and said conventional oil was in stock, but the oil change would still cost $90. I declined again. Only then did he tell me my car had already been drained of oil, the implication being that leaving without paying for a service I hadn't authorized was not optional. At this point, another technician came over and became confrontational, repeatedly asking, "You asked for an oil change, right?" When I told him I wasn't paying $90 for a simple oil change, he said, "Well you're going to have to pay for four quarts of oil." I then pointed out they hadn't put any oil in my car, so they couldn't charge me for anything. No service had been rendered. The technician then said, "Well, the manager just went on lunch. You'll have to wait until he gets back." I said I wasn't waiting for anyone, and I wasn't going to sit in my car indefinitely because they began work before providing a quote. I wasn't going to be strong-armed into a price I never would've agreed to had they been upfront. I told him I was calling the police. The technician said, "Go ahead, call them!" It was astonishingly unprofessional. The California Automotive Repair Act requires shops to provide a clear price estimate for parts and labor before beginning a job. Work cannot legally commence until the customer provides authorization. Based on my understanding, the events I experienced violated that law and my right as a consumer to make an informed decision before any repairs. Upon my mention of the police, another technician filled my car with enough oil to take it elsewhere where I got a standard oil change for $56 after tax. I would recommend avoiding this place, especially for those vulnerable to high-pressure sales tactics. I'll be reporting them to the Bureau of Automotive Repair.

    Pasadena Hand Wash - carwash - Updated September 2026

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