Let me first start off by saying always make sure to take a video of the exterior & interior of your car when letting others do the wash. I have only been to this car wash twice & never again will be going back. Upon getting into my vehicle I had spotted what looked like a chemical burn. Not sure what the worker sprayed on my middle console that it started to chip the paint off. When speaking to the manager he began to raise his voice & brushed me off. I again tried speaking to him & his worker that mistakes happen & I was wanting to come to a solution. The manager yelled and walked away. You can tell some of his workers felt uncomfortable with his reaction by coming to me trying to console me. Now this could have been easily fixed by going through insurance but this manager had zero communication & problem solving skills. This carwash is located next to an ihop across from Marshall's. If you're going south it is on your left hand side. If you're going north it's on your right hand side. Don't confuse this spot to Pasadena Car Wash on Del Mar. This one is down on arroyo. Stay away from this place. read more

Pasadena Hand Wash - Car Wash Near Me - Pasadena, California

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Went in there to get my car washed and the manager Rolando was super attentive and listened to all my concerns and helped me pick out a package that covered everything I was looking to get. I truly appreciate when staff like Rolando really take the time to hear you out as I am not familiar with car wash jargon. The whole team there is very nice and I will definitely be coming back again thanks to the manager. I love when businesses truly value their customers time and in this case cars. read more

Amazing costumer service and great job in a detail , thank you so much I will definitely recommend this place for washing and detailing my family and friends cars .... Thank you read more

I love this car wash the owners Andy & Z take such good care of my Cars and trucks!! It's wonderful to go to a place where you feel at home. The service is impeccable and always something extra to buy! I've been coming since 2019 and just stumbled upon it! Best bang for your buck!! I can't say enough good things about them! Except try them out!!! Leisa Alexander aka Leisasellsla.com read more

This is the worst car wash in Pasadena. A waste of your money. I've given them 2 chances now and they under delivered both times. The car was still dirty and the manager argued it was tree sap when he could clearly see the dirt rubbing off from a simple finger swipe all because I refused a more expensive option from him. read more

Basic Wash ($39.9) they did it quick as I wanted. However there were few splashes on the back bumper but generally it was clean. I'll go back. read more

The hand wash makes a huge difference -- no rushed conveyor belts or careless brushes -- just careful, detailed attention that leaves your car looking showroom-ready. The wheels, windows, trim... everything sparkles. I love to use them for big detail jobs. read more

Expensive for a mediocre car wash. Ok top of that they charge hidden credit card fees of 3%. Not worth time and money to get car wash here. read more

Great Job and Friendly Service Pasadena Hand Wash did a really nice job on my car. The team was polite, worked efficiently, and paid attention to detail. My car looked clean and well taken care of without feeling overdone. It's a solid choice if you're looking for a reliable hand wash in the area. read more

I really like here clean and good costumer service! My car is shining! Thank you ! Definitely will came back !

I took a car here for a clean and asked if they could buff out a scratch. They said it would cost $200 just to buff. I left and went down the street to Arroyo California Car wash and they instantly included it in my $28 wash (as I knew someone would). Do not go here unless you want to be scammed. They are rude and called me "crazy" as I was driving off. read more

It's difficult finding a decent car wash. This place has consistently been the best wash in Pasadena. They take their time and make sure the car is done right. read more

A real hand wash! These guys are always attentive and always do a great job. If you care about your car, this is where to go!

I paid $100 for a "discounted car wash" that was supposed to include an inside wax, outside wax, tire cleaning, and under armor treatment. Unfortunately, the service I received was far below expectations. When I got my car back, there was visible dirt around the window sections, the wipers were still dirty, and the interior was not vacuumed properly. Most concerning, the wax application was uneven and clearly not done correctly. When I brought these issues to the attention of the staff, I was met with extremely poor customer service. One employee insisted that the car was supposed to look like that, which was frustrating and dismissive. I then spoke with the manager, who agreed with me that the car was not properly cleaned. Only after pointing out each issue did they go back and fix what I had to specifically complain about. This experience was very disappointing, especially given the price paid and the promises made. I hope steps will be taken to improve both the quality of the service and the way customers are treated. read more

I have to give a huge shout out to Ben. I brought my car in to get washed and he pointed out two things to me that he didn't have to but I'm glad he did because they could have turned into bigger issues. The first was he identified a crack in my wind shield and he was able to fill it in so it didn't get larger and crack the windshield entirely. He also point out what I didn't know was rust on my car. Without knowing anything about my apartment complex, he asked if I parked my car in a garage with exposed pipes, which I do. He asked if there was a leaky pipe above my parking space, which there is. He gave me a great deal on detailing my car, was able to get the rust stain out and even buff some scratches I had that..... Thank you again Ben for your exceptional customer service! read more

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I've been a customer at the Pasadena Car Wash since 2017. I drive 30 minutes out of my way just to still go to this car wash, even though I moved 3 1/2 years ago. It takes longer than most car washes because they actually hand wash your car. They go above and beyond to make sure that you are happy. If you ever feel like there's any little detail that was accidentally overlooked, don't hesitate to mention, and they will do everything they can to make you happy. I really love this family owned Car Wash, and I highly recommend it! read more

Been coming here for years and I've never had a bad experience. Prices have gone up, but that was expected. They used to have a little pizza shop here too, but now that's gone. Anyway, because they hand wash here and it's usually busy, don't expect a quick turnaround. It will take some time, but it's worth it. They do a thorough job. Waiting area is also large with lots of seating, and there's a little shop inside where you can get snacks and drinks. read more

Love this Carwash, I've been coming here for years for the early bird car wash, they're quick & do a meticulous job. I love getting my $5 massage in the massage chairs. read more

To be honest, I really like this place. It's out of my way but travel mainly because it's a hand wash and the crew is friendly. Happy such a place exists because I'm not interested in the automated facilities, especially for a black vehicle. read more

I paid for a clay wax detail but wanted the focus to be on the interior. Everything was mostly cleaned except the middle console and parts of the seats. they left all the dirt and even old fry in the console. I understand it could have been easily missed but I emphasized that I wanted the interior detailed...everywhere because of dirt, hair, etc. kind of disappointing for $200+ They also left a couple of spots on the outside that can easily be scratched off if you apply enough force . I expect little details like this when you pay for a detail wash. read more

Pasadena Hand Wash - Left dust, hair, and old fry in the middle console...not cleaned - Car Wash Near Me - Pasadena, California

This is the car Wash I go to every week. They do a great job thank you, Pasadena hand wash

I brought my car to Pasadena Hand Wash and left seriously impressed! The staff was friendly, efficient, and really paid attention to the details. My car came out spotless--inside and out--and it smelled amazing too. You can tell they take pride in their work. Definitely one of the best hand wash spots in town. Worth every penny. I'll be back for sure read more

Pasadena Hand Wash - Car Wash Near Me - Pasadena, California

They did great job cleaning my car .good costumers service and good price they pay attention to detail very knowledgeable

My experience here was good. For the price of a regular car wash in/out, they clean the interior almost as if they were detailing it. Only thing that they didn't do was use the blower on my grill to blow out the water. I have a large grill and if they don't blow the water out it just splashes up on the hood of my car and windshield. No worries, next time I'll. Just make sure they blow the water out. Then I'll be a 100% happy. read more

First time at this car wash, and I have to say that I'm very impressed. I usually go to Fast Express on Colorado blvd, but have been disappointed with the results - my car comes out dripping wet and dirty. I thought I'd give hand washing a chance and I'm SO glad I did. I Paid $30 for the silver package and the results are fantastic! I think it's well worth the price! Wash, wax, tire shine, and vacuuming/interior cleaning are all included in the price (there's a cheaper package for $26). I went on Saturday morning and expected a long wait time, but was pleasantly surprised that there was no one in line. My car was washed and polished within 25 minutes - the exterior is gleaming and the interior is spotless (for reference, I have a long haired German shepherd, so my seats are often covered with fur). The hand washers did a thorough job! There's also a nice, covered seating area where you can wait as your car is being cared for. Overall, I really recommend this business and I'll definitely be back when my car is looking dirty again! read more

I've been coming to this car wash for a few years now and they do a great job. Attentive to details, good customer service and they follow instructions as you tell them. read more

Rolando did an amazing job and was quick and efficient! He does not miss a detail and got the car out the door looking show room quality in less time and money than most other shops. read more

My car was filthy as I took a couple road trips through California. Then it rained for weeks and it couldn't be washed properly. Finally I had a sunny day to clean it up! I didn't get the high end detail because I've never been here before and didn't know the value. I got the early bird special for $18.99 plus tax! (From 8-10am) The vehicle does go through an automatic wash but a service worker provides the hand wash. Then it gets wiped down inside and out. And vacuumed. The car was 90% better than when I brought it in! Carpets vacuumed very well! Though the interior was not very polished, still dusty in many areas. Water spots and dirt were still on the car door. Windows were better but still some spots. It was a very fast job. About 15 minutes. I never know how much to tip at car washes as I often wonder if the workers even get minimum wage. I assume they don't. I tipped $6 today. The highlight of this place is the lobby! The massage chairs are $1 for 5 minutes. Worth it! I really needed that! read more

Pasadena Hand Wash - Early bird special before 10am M-Th - Car Wash Near Me - Pasadena, California

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Worst car wash I've ever had, Midas well have not cleaned it. $50 for a hand wash that I want even done right is crazy. dirt all over the paint water marks all over rims still dirty is not acceptable save your self the time and money. read more

Pasadena Hand Wash made my car look like new!!! They washed but also did detail. I really wish I had before pictures because I hit a curb and a pole and had all kinds of scrapes on my car... completely gone!!!!!!! I am SO HAPPY! They also fixed a tire that had a bent rim. Please go here! I can't express how new my car looks and it's a 2015. read more

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Best Carwash in LA. They do great work and incredibly fast. Cannot beat the price either. 27 regular and 22 if you go in early. Only place I take my car to read more

Ok wash, but they charge hidden credit card fee of 3% for any card and do not allow you to add tip. They point to an ATM which charges $3.50 to withdraw. If you go, have cash to save money. Also, waiting area is ugly and feels like jail. read more

Happy with the service! Staff was super nice! The manager, Rolando was really helpful and detail oriented! Will be coming back!

They get the job done (surface level). Only come if you're desperate or else I would drive to the east part of town or literally anywhere else. Save your money! -- this literally this was my second time here. And now I remember why I haven't come back. (The last time was in January 2020). They definitely don't scrub hard on surfaces and the inside always has little remnants. My whole dashboard had spots of stickiness. The part that I touched was clean until I got home after a few hours and realized the passenger's dashboard was really sticky. I regret my big tip. Hope this helps someone else read more

My car has been sitting for quite some time and I needed a quick wash. I chose the manager special, as they promised it will be done in under 40 minutes. 40 minutes later car shines like a diamond. 0 complaints! Highly recommend this carwash and the manager special deal! read more

Pasadena Hand Wash - Car Wash Near Me - Pasadena, California

Great car wash place! Reasonable prices and good management. I always go here. Recommend.

Pulled up to the wash about 5 minutes prior to the top of the hour. It didn't look too busy. Took them almost 40 minutes to even start washing my car. There were only 3 cars ahead of mine in line and my car just sat in the back of their building for 35 minutes. I check my dash cam and saw my car was just sitting back there. I asked how much longer and the lady at the cashier said I'd need to wait. So I asked how much longer because 30+ minutes to wait for the wash to even get started is a bit excessive unless the place was extremely busy. Which it wasn't. About 8 customers in total in the waiting area. She asked the guy outside and he offered to start it right away. I'm not entirely sure why it took so long to even start the wash, but I don't think I'll be coming back to this wash if this is the experience. read more

I've been coming to Pasadena Hand Wash a few times for there standard wash. Recently, one of their guys suggested a hand waxing to bring the paint back to life. I've owned the car for over 10 years, and I've never hand wax my car. It turned out awesome! They clean and polished my car inside and out. Terrific work. read more

Pasadena Hand Wash - Newly hand waxed car! What a beauty. - Car Wash Near Me - Pasadena, California

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This place was recommended by a friend. If there was a way to give 3.5 stars I would mostly positive. I ordered the gold service ($31.99 for Truck/SUV, there's am understandable service fee if you use a card). The inside of the shop (cashier and vending machine) and outdoor waiting area was a bit run down. First, the positive, the outside sparkled and so did MOST of the inside of my vehicle. However, the cup holder area was barely touched. So later today, I will have to clean that part that should have been taken care of. Which admittedly is irritating. The temperature yesterday was mid-to-high 80s when my vehicle was cleaned. So perhaps that may have factored into why they missed the area? Again, for the most part, my vehicle sparkled, but the overlooked cup holder area brought the score down. read more

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It pleases me to do a shot to my Yelp Buddies to inform them about a great spot. This family owned hand wash- car wash is close the 110 freeway entrance along the Arroyo Drive. They try very hard to get your vehicle in great condition, sparkling and clean. There are so many self car wash companies but what human jobs that bring the love and care for your car. The car wash cost is average not unaffordable. Please folks, remember to tip as well. I enjoy the outdoor patio and clean tables. Plenty of soft couches and chairs. Soft cool breezes flow into the patio. Their cashier clerks are warm and friendly. Thank you for your attention, Eric read more

Pasadena Hand Wash - Car Wash Near Me - Pasadena, California