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Pasadena Hand Wash

3.6 (393 reviews)
Closed 8:00 am - 6:00 pm
Updated 2 months ago

Services - Pasadena Hand Wash

Auto detailing work

Oil changes

Paint and exterior protection

7 More Services

Car wash

Engine cleaning

Interior detailing

Protection

Handwashing

Touchless wash

Wheel and rim detailing

Pasadena Hand Wash Photos

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Recommended Reviews - Pasadena Hand Wash

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Reviews With Photos

La Vonne C.

If I wasn't in such a rush, I probably would have done this complaint in person. The quality of wash was just not there. I could still see dirt residue on exterior of my car after the wash. The worst part for me was that they didn't fully vacuum or wipe the inside of my car. I own a mobile cart business so it can get dusty and dirty inside the car. There was so much dust and crumbs left and I was so disappointed. They never moved the keys from where I left it so obviously the cup holder wasn't cleaned. Why did I pay to get someone to clean my car if I could do a better job at a drive through carwash? There are other car washes within less than a mile from here. Just go there and don't make the same mistake as me.

Bugs on my side mirror after paying $150.

Terrible quality for the amount that I paid for. I took my car in for a wash after a road trip from LA to Monterey. I know that my car was nasty and covered in bugs, but the quality of the wash was terrible. I pulled up to the entrance wanting to get their Silver grade wash which is around $35. The guy said I needed to get the $150 "The Start" package because the bodily fluid and acids from the bugs on my car could damage the paint. Call me gullible, but I have a rav4 and I know Toyotas have body paint issues. So I trusted the guy and dropped the extra $120 from what I was planning to pay. Cleaning time wasn't an issue, but honestly I'd prefer for the service to have been longer if it meant my car would truly be clean. After the wash, my windows are still foggy from the inside and out, there's leftover bird poop everywhere, and I had to point out multiple spots where the washers clearly missed spots. The guy waxing the car tried playing it off saying they were scratches in the paint, but when I was able to wipe it off with my finger he begrudgingly cleaned up the messes. I had to inspect my car over and over before giving up and driving off. The most irritating thing about this place is the guy telling me me I needed the more expensive package to get rid of the bugs on my car, but they didn't even clean all of the bugs off! This place does not care for the quality of their work and is just hoping some young folks who don't know any better get fear mongered into paying for their exorbitantly priced higher trims in the name of vehicle care. Learn from my mistakes and avoid this place. Update: the business owner commented on my review saying that "the start" package is not an upsell. He is correct in that statement and I changed my review to reflect that. However, the sentiment still stands: the employee told me I needed a higher tier package to get all of the bugs off, and yet there were plenty of bugs still on my car after the wash. Do not go here.

Daisy G.

Very much appreciated and thank you for giving me a great wash. As a mother of four, I know my car can get MESSY but thank you for making a miracle!

Don't even vacuum properly and forget to even do the trunk. This has happened multiple times.

Again I came in and paid the $73 something for this wash. So awful. The vacuum job is awful. I mention to the guy multiple time if my issues and previous ones.Missed a handful of obvious spots to wipe down and clean.For this price you should expect a way better job done. This place is so bad and I tried to give it multiple chances and every single time was a huge disappointment and I am never going here again. The amount for the higher car washes yet such a basic low quality service. I had a pulled over in a parking lot down the street and I have to finish wiping down a quarter section of the car, which got me really upset. You pay such a high price for very low basic car wash add-on. They did not even do the exterior dressing. They did a bad job. Spend your money on a mobile car wash or look free better option for the prices you pick there's other mobile detailers that do way better job and they don't charge another $40-50 for basic add-ons.

Leaves left in the windshield portion and the towel they let me use to wipe the bird poop they left
Tyler L.

I was very unhappy with the customer service provided by Rolando the manager. At the drive in, Rolando told me that they would not be able to get the sap off my car unless I paid a discounted high end car wash for $100. I told him I was fine with the sap and would just do a regular bronze car wash. Upon receiving my car, they left a lot of bird poop all over the car and when I brought it to Rolando's attention he stated that he told me that the bird poop wouldn't come off. I mentioned that he originally told me only about the sap but Rolando changed his story and told me the bird poop wouldn't be removable either. To prove his point he started wiping at the poop with his towel In which a good amount of it was able to come off with a couple easy brushes. After seeing that the bird poop was easily removable, Rolando repeatedly started telling me that since I bought a regular car wash I get regular service. Rolando also stated that they could not wash it off as it was an extra service not included in a regular car wash that would get charged to the workers, which is why they did not clean it fully. Additionally, they did not remove the leaves and sticks from the windshield wiper section of the car and also didn't vacuum the trunk of the car. In which I tried talking to Ronaldo again to ask if this was included in the regular car wash but after multiple requests to talk to him I was ghosted in person. Ronaldo's attitude and the way he handled this situation was unprofessional and makes me want to take my business elsewhere. Would only recommend this place if you are ok with getting a partially done car wash without paying $100+.

Not vacuumed
Madame M.

They don't clean the inside at all. They didn't vacuum the mats, they didn't wipe the dirt on the back of the seats (which comes off easily--I do it once every week). They only clean the outside decently. But if that's all you want, it's cheaper to drive thru a gas station car wash.

missed a spot or two
Kristine K.

Alex and the guys that work there are great and super caring. Every time I go in they take care of me and they also offer one of those cards you can stamp to eventually get a free car wash; which is super neat. Every time I go in, I request a wash and vacuum and cleaning of the interior of my vehicle. I have taken over four different cars throughout the years to these guys and I always go back because they are so nice and sweet. Their pricing is definitely reasonable for the area; but lately their quality control has been lacking. It has definitely been a while since one of their workers has done a careless job of cleaning my car, but it's not a new occurrence. Honestly, usually I just clean the spots they missed or vacuum the car myself when I get home but that's only because I don't usually have time to inspect the car before leaving the lot (that's on me). To be specific, this past week when I went in, I paid for the exterior and interior of my car to be vacuumed and cleaned. When done, I got in my car and I saw some dust and stuff over on the more "hard to reach" areas of the dashboard, but I just brushed it off. Literally. Anyways, once I left the lot I saw that the cup holders, under the e-brake, the nav screen were quite literally untouched. They picked up the trash on the floor of the car and a vacuum was definitely used on the majority of the car, but once I got home, I found small trash like a gum wrapper and some other stuff placed on the backseats. Meaning, they probably picked it off the floor of my car and instead of tossing it; just placed it on the seats.. probably after vacuuming. I don't know. I think it's carelessness on behalf of the workers. Like others have said; this place is a hit or miss depending on who is cleaning your car. It's a quality control issue and I am sure if I had gone back they would've addressed the issue, but it's not something I was able to do that day. I have just come to accept that sometimes i'll have a great car wash and get my money's worth and other times, I will just get a decent car wash that'll get me through till next time.

Wasima K.

This is the only car wash I go to in most cases. The line is not too bad and the service is courteous and fairly quick. The prices are also fair. They have a comfortable, covered waiting area with tables and chairs and even massage chairs available to purchase time. The small shop where you pay and check out has a small selection of drinks, snacks and car supplies. My only wish is to be able to use a card and obtain cash back for offering tip since many people no longer carry cash on them. Otherwise, everything is smooth.

The dusty console.

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5 months ago

A real hand wash! These guys are always attentive and always do a great job. If you care about your car, this is where to go!

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11 months ago

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1 year ago

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2 years ago

This is the car Wash I go to every week. They do a great job thank you, Pasadena hand wash

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1 year ago

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2 years ago

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8 months ago

They did great job cleaning my car .good costumers service and good price they pay attention to detail very knowledgeable

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8 months ago

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8 months ago

Business owner information

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Zaven N.

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1 year ago

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1 year ago

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Zaven N.

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9 months ago

Happy with the service! Staff was super nice! The manager, Rolando was really helpful and detail oriented! Will be coming back!

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3 years ago

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1 year ago

Great car wash place! Reasonable prices and good management. I always go here. Recommend.

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2 years ago

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3 years ago

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2 years ago

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11 months ago

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11 months ago

The customer service here is awesome! This is the best car wash in all of Pasadena. Love it here!

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1 year ago

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2 years ago

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4 years ago

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4 years ago

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1 year ago

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4 years ago

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2 years ago

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1 year ago

Excellent customer service. They are all friendly and leave the car very clean. The prices are very affordable as well.

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3 years ago

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Page 2 of 10

Pasadena Hand Wash Reviews in Other Languages

Ask the Community - Pasadena Hand Wash

Do you wash Teslas?

Yes

Do you want RVs?

Sure!

How long does it usually take to do a detail (gold package and above)?

It depends on how busy we are, usually an hour

My van has a roof rack, do I need to remove it before going there?

No.

Do you offer oil changes?

Yes we do! Both synthetic and regular oil.

Don’t See Your Question? Ask Away!

Review Highlights - Pasadena Hand Wash

Prior to coming here, I had request a quote and Zaven, the owner, was super quick to respond through Yelp!

Mentioned in 5 reviews

Read more highlights

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Flawless Mobile Detailing and Auto Care - Ceramic coating beads

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Pasadena Hand Wash - carwash - Updated May 2026

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