Been using Kleen for years! Every team they've sent me has been 10/10 Even the basic clean is so detailed and leaves my house feeling fresh I'm always so thankful to them for their thorough job, and recommend them to all my friends! read more

Warning to future customers: I booked a deep clean with this company, including a patio add-on, for a 1,000 sq ft apartment for $240. Midway through the service, I was contacted and informed that an additional $90 would be required for another hour because the allotted 2.5 hours was insufficient to complete the job. Upon arrival, multiple agreed-upon areas were not completed, including the inside of the oven, microwave, refrigerator, living room, and patio. At no point prior to booking was I informed that the entire service--including add-on services--was capped at a total of 2.5 hours. Had this limitation been disclosed, I would not have proceeded with the booking. Expecting two cleaners to complete a deep clean plus add-on services within this timeframe is unreasonable. The mid-service request for additional payment, combined with incomplete services, resulted in a failure to provide the services as represented at the time of booking. The cleaning staff were professional and courteous, and this review is directed solely at the company's policies and practices. Based on this experience, I would not recommend this company or book again. read more

Five stars for Team 17 Lucy and Yolanda! They were polite and professional, and they put up with my energetic doggie. My house was spotless, and I loved the little finishing touches, like how they folded one of my blankets into a pillow. I have to say, many other companies would extend time on purpose as they were hourly and gauge me for money. You know what you're getting with a fixed provided for most cleanings. They provide a great value and do an amazing job. read more

Kleen - Bedroom - Home Cleaning Near Me - Pasadena, California

very good cleaning but they broke my kitchen stove knob and scrubbed so hard on my toaster that all the numbers came off and now i cant tell the temperature or if baking or defrosting. ugh!!!!!!!! who does that????? read more

Kleen - Home Cleaning Near Me - Pasadena, California

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If you want a top quality cleaning service, you have found the right company. I have been using them for years and they have consistently come through! read more

Convenient booking system, but consistently disappointed with the quality of service. The work is rushed and incomplete -- surfaces are not properly cleaned, small items are not moved to clean underneath or behind them, and multiple areas and spots are being missed entirely. Cobwebs, debris on the floor, marks on glass, the list goes on. They do the absolute bare minimum. Updating to address the business' response: There was no mismatch in expectations between a basic clean and a deep clean. When I referenced "moving items to clean behind or underneath," I was referring to things like a piece of paper or a candle on a tabletop -- not furniture or anything requiring heavy lifting. These are within the outlined basic clean inclusions. Photos speak for themselves (immediately post-cleaning). read more

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Kleen has been a reliable cleaning service for me for the past two years. The staff has always been respectful and kind, and I've consistently been happy with the quality of the cleaning itself. My concerns are mainly with the administrative side. Because I don't have a regular cleaning schedule and only book every few months, I rely on texting to confirm appointments and rates. However, it seems like they never have a record of our previous messages due to their system constantly updating. At first, it didn't bother me, but issues started when their pricing changed from hourly to flat rates without any prior communication before one of my cleanings. I paid the new rate, later brought it up, and they did honor my previous price--but only for that one time. For my most recent cleaning, I reached out again and specifically asked for the current rate to avoid confusion. They quoted me a price that was $20 higher than before, and I had to provide screenshots just to clarify what my flat rate had been. At this point, the repeated lack of message history and having to re-explain everything each time has become frustrating. The cleaning itself is great, but the inconsistent communication and unclear pricing make the experience harder than it should be. read more

Bad service Do not show on time, damaged my bathroom door. Never pick up the phone Do not understand what needs to be done read more

Kleen - Home Cleaning Near Me - Pasadena, California

I am glad that I used YELP and inquired about cleanings. I appreciated the quick and timeliness communication. They arrived within the window and jumped right in. I loved the quality of work they did. I've been needing a deep clean and they did an amazing job. I will definitely become a returning customer. read more

Amazing experience! Scheduling service was very easy and convenient, and they're very clear on what is covered. I also like the scheduling reminders so you don't forget! Pricing is very reasonable. Roxana and her team did an AMAZING job -- our place looks and feels spotless! I'm so happy to have a fresh and clean home. read more

Kleen - Home Cleaning Near Me - Pasadena, California

I have edited my review to respond to the lies the company has told. They gave me an appointment and never showed up. Their system is awful and they left me on read 4 times after I had tried repeatedly to schedule them. Their claims that it was because I didn't respond is ridiculous. And every representative on their side was more difficult to deal with than the last. They offered nothing for their mistakes that they openly admitted to. I was very open about being dissatisfied and they did not care. They only reached out at all after seeing my review. They don't care about customer service unless it affects them. Simply laughable. There are so many better services in the area. read more

Jaclyn and Leti arrived on time and went right to work. They were pleasant and respectful and had really great attention to detail. The place looks really beautiful after their hard work, and it has been a wonderful Mother's day gift for my wife. Jaclyn and Leti (and KLEEN in general) went above and beyond expectations! read more

Used Kleen for a deep clean in an empty house, and while the team was nice, the job was not completed to the best standards. We did do a post-clean walkthrough, but after the team had left we noticed harder to see spots that had been missed. The baseboards were still dusty, and Clorox wiping areas of the oven came away very greasy/brown. Our main concern though was that our bare feet got extremely dirty walking around the house. It felt like the floor should have been a main point to clean, especially while it's empty, but when we wipe them they come away quite dirty. It was something difficult to catch in a walkthrough when just looking at the floor. When contacted with photos, Kleen offered to have the team come back to redo what they'd missed, but at this point we've already re-cleaned some areas and would rather just handle it on our own. read more

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Really a shame to have to write this review since we have used their service bi weekly for the last two years but this month we moved into a new home and they sent a new crew do a "deep clean" prior to our move in. They did not clean a single thing. There were piles of dirt in every corner. The appliances were not even touched. When we called and complained they said we waited 48 hours to call (over the weekend) so there was nothing they could do. We sent photos and they still refused to refund us any money or send someone out to actually complete the clean. If you call you will get some random off shore answering company. It's a complete joke. We are definitely finding a new service as KLEEN has really gone downhill. We do not recommend. read more

Kleen - Oven drawer not even touched... - Home Cleaning Near Me - Pasadena, California

This is the company you wanna use, folks. I've used cleaning companies at rentals and homes throughout the years and they nail everything. Value, efficiency, timeliness, and cleanliness. We've used Kleen's services several times now and believe it is some of the best money we spend. Earning extra money at your job is for luxuries like this. It can do wonders for the living situation between roommates or cohabitants. The one time we had a less than stellar experience we simply changed teams and things were good again, that's the benefit of having so many teams available to book with. Our original team forgot to wipe down some basic areas, which is disappointing but things happen. Cleaning stranger's homes isn't easy. Keep in mind to request shoe covers for the cleaners and be specific when they arrive for what areas you want them to focus on. Often, the teams will let you know they need extra time to cover specific items/areas and it's never at an extra charge. Thanks Kleen! read more

Angela Team #23! Quality for a deep cleaning service. They worked hard and it really showed, so thank y'all again. ¡Muchísimas gracias! read more

Love Kleen! Their customer service, punctuation and of course cleaning. I use them regularly. Team 23 is amazing!

Team 18 came to deep clean my apartment yesterday, and it has never looked so beautiful. I regret not doing this months ago! My shower and kitchen literally shined. They organized even the littlest things and my couch cushions in ways I never thought of. My apt was so clean that my cats were sniffing everything because I'm sure their scents had vanished haha. I was working from home and they were very respectful and communicative when I needed to switch rooms to allow them to clean. I definitely plan to book again, but sad that I am moving in one month and Kleen doesn't service my new city :( Highly recommend - their service helped declutter my home and mind, and it was so nice to sit back and enjoy all of their hard work last night. (Pic of my sparkling countertop and cute paper towel surprise) read more

Kleen - Home Cleaning Near Me - Pasadena, California

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Team 18 did a fantastic job cleaning my apartment. It was an absolute disaster, just clutter and dust everywhere, but they were able to tidy things up for me and make the place spotless. I can finally relax! Thank you Kleen! read more

I had a great experience with team 23. Angela and Celeste were thorough and professional. We have had them at our home twice for deep cleans and everything is sparkling. read more

You always have excellent help and Maru is definitely one of your number one leaders she always has a great crew and she leads them in the right direction every time for myself and my wife thanks again I really appreciate I should say we really appreciate the clean corporation and team six read more

Fantastic quality service for the price will definitely use them again! They cleaned so well and thoroughly we were very impressed read more

We moved into our home in December of 2021. Before we officially moved in, we painted, redid the carpet, sanded a bunch, etc. We should have paid for a deep cleaning back then, but didn't because I'm an idiot and thought I could do it myself. I really am like a TV sitcom dad. After hiring Kleen and using Team 20, I realized - let the pros do the work! I hired them for a deep cleaned $300 or so. A great deal in my opinion They did an amazing job. The kitchen felt so clean and new. They cleaned above the fridge, all the shelves, the stove, the toaster, the microwave. They did the floors. They deep cleaned my sofa - I didn't even ask them to do that. They wiped down every corner which I love. Their exceptional work really showed up in the bathroom. It was crystal clean. Sparkling ! They organized and made everything so clean Amazing amazing job! Have already recommended them to multiple friends! Will use them again I also love how communicative they were - texting, emailing, calling. I also love how convenient it is to pay them - cc and Apple Pay! read more

I've tried other cleaning services and didn't have the greatest of experiences because I thought they weren't thorough enough. My friend recommended their cleaning services and said how detailed they were and I will say I was quite apprehensive at first. I booked a deep cleaning service through their online portal and they had a lot of appointments open and the times are quite flexible as well. The scheduling process was easy enough. For the deep cleaning it was around $200 for 2.5 hours of work. I initially was only booked for 2 hours but they texted me that they'll need an additional 15 minutes and didn't charge me for the extra time. They were really communicative which I appreciated. For the deep cleaning they cleaned the entire apartment, all my faucets were scrubbed clean of all the water residue, inside of my oven and fridge, and the bathroom was spotless. I was so shocked at how clean everything looked and they were so thorough. For the peace of mind I had with how clean the place was is definitely priceless. We will definitely place them on retainer and schedule future cleaning every couple of months. Definitely recommend them for all your cleaning needs. read more

quality is 10/10, it's expensive but their deep clean is the best ive seen to date and all the women are kind and thorough.

They play dirty quite literally even they are cleaning service company. Our experience started with a no response phone call. But we want help quick so I decided to give them a go anyways. Then, the nightmare begins.....first they come and do an half ass job, lied about the duration of time that they are there. When I addressed the issue with the company, the representative delay responses again....and of course I don't know why they would delay....not until after the fact I realized that they use that tactic to get the credit card payment ....then argue back and forth with us about how they don't want to give full refund after I lost all the trust on them. I need to eventually go to credit card for dispute because they failed to remedy their lies and mistakes. They did't fulfill their promise to deep clean the empty apartment and on top of that they not only lie about the time they stayed and also they things they would do to make it right. It's such a disappointment and thank God I have all the records on my phone and they cannot lie anymore. The credit card company review the case and we win the dispute. It's unfortunate that we need to spend time on this company for their dishonest business model. Hope you are warned by a true costumer. We found many good and honest business out there unlike Kleen, too bad they are the first we go to and they are the worst so far. read more

Wow! I've been using and loving Kleen's services for a few years now. I feel compelled to give a shoutout to Roxana and Nancy on Team 18, though. They just left my house, and WOW! We have cats, so there's a lot of fur and dust to keep up with. These ladies absolutely went above and beyond. They did an incredible job and they seriously worked their tails off to make our house spotless. I have to say that Kleen really has been great for me. I can schedule them to come when it works for me, and I never have to have those awkward conversations telling someone that "I'm going in a different direction and won't be using their services anymore." Kleen isn't cheap, but it's really great and worth the cost for us. read more

I got team 16 today and they did an amazing job!! I used Google Translate to communicate with them which was fine. They were extremely thorough and I'm so happy they stopped by with 2 staff members. My room feels so nice to be in again. I can tell they worked really hard and I made sure to give them a nice tip. I Highly recommend their team from Kleen and you can be sure I'll be requesting their services in the future. I also have a cat and they were very accomodating and made sure it was good with my cat wandering around. read more

Received a deep clean from Team 1 and it was fantastic. They were so quick and so thorough with their cleaning. Highly recommend KLEEN Corporation. I've done a bunch of deep cleanings before but no one has been both efficient and also covered all the ground. We also have a young baby and they accommodated for us by using eco-friendly and baby-safe products. read more

We've had a monthly deep clean with them for around a year now and couldn't be happier. We've had a few different teams, but have consistently been so grateful for the baseline cleanliness they offer our home. They do a stellar job. The fact that there are multiple teams makes any scheduling snafus easier to work out. read more

Booking is easy and the ladies are always super nice. Leaves our house spotless and even organize everything! We've had team 22 and 4 over and both did great. read more

I called and got quoted $200 for two hours of cleaning they sent over two women who did a decent/ half ass job. Apart from breaking my glass shelf in my fridge of which covers my produce draws and leaving/ hiding incomplete work under my iced tea picture and completely overlooking the freezer idk what I paid for tbh ... smh would not recommend!! read more

Kleen - Trying to hide incomplete work after breaking bottom shelf - Home Cleaning Near Me - Pasadena, California

Team 13! They do an Amazing job EVERY time! Reliable, timely and thorough! I highly recommend this service. read more

I hired Kleen for a deep clean before a move in. Angela and Celeste were wonderful! Exactly on time, they spent nearly 3 hours cleaning . Everything was cleaned and they even made the beds which was a nice surprise. For a deep clean though there were a few items I'd ask for which were missed or not included: a quick vacuum of the couch and the interior window screens would have been nice, or maybe more time or a second pass over the floors. The floors were the dirtiest part of the house, but I don't think they changed the water as they went from room to room. And some areas were not white socks clean, making the price of the deep clean feel steep. But overall I was happy with them read more

Ángela and Celeste were amazing! They went above and beyond. I forgot that my new headboard hadn't been affixed to the wall yet, so it kept tipping forward as they were trying to make the bed. I felt bad about that but they were understanding. House was spotless when they left! read more

Had a wonderful experience with Kleen. I booked them for a deep clean and the whole process couldn't have been easier. All communications with the booking crew was clear and precise. Cleaning crew #21 was fabulous. Amazing attention to detail and they charged me exactly what they quoted, no surprises. I will absolutely continue to hire them on a regular basis. read more

Brenda and her partner always does an excellent job cleaning my house. They are the best.

I love our KLEEN team. Been using KLEEN for years now. We get the same team and love them. The are kind, friendly, and I trust them with everything in our home, they know what to do and get the job done in a couple of hours. I love how the home looks and smells when they are done. And I feel the pricing is really fair. In the past we had issues with other cleaners breaking things and not saying anything. Actually had a situation with another cleaning company where a statue in my baby's room had been broken and put in the trash without mentioning anything. read more

Excellent service! I had my apartment cleaned by many different teams of theirs and every time it is the same quality. Booking is very easy both over text and also via the website. They pay attention to instructions well. Great prices too! read more

This was my first experience using Kleen. I chose the basic cleaning to start and was not disappointed. My home was left not only clean but that extra touch was seen throughout the house. I was so impressed with the young ladies professional, upbeat, and warm attitude. I recommend this company to anyone looking for a trustworthy and qualified cleaning company. I am looking forward to the next appointment. Thank you Kleen! Holly read more