KLEEN is the best cleaning service I've used in the past few years. They are professional, responsive, reliable, and consistently on time. The cleaning staff are also incredibly kind and do an excellent job. They are a little pricier than some alternatives, but for me, the convenience and consistently high-quality service are well worth the premium. I've tried less expensive cleaning services, but the quality wasn't as good and the cleanings often took much longer. I value both my time and knowing I can count on a great result every time, and KLEEN delivers on both. Highly recommend! read more

Amazing customer service . Always responds quickly and professionally. They come every week and make sure my house is hospital clean !

KLEEN did such a great job! Booking an appointment was quick, easy, and my team did a fantastic job. I had team #21, Jacky and Leti and they were friendly, professional, and left our house spotless. Would highly recommend! read more

Have been using KLEEN a few times for deep cleaning during the past three to four years. The teams were thorough, meticulous, and attentive in their cleaning. They wiped walls, cupboards, and baseboards. One time, they reported and pointed out termite droppings in a room not frequently used. The past year, the house was not occupied, the toilet bowls were grossly water-stained. Was extremely surprised and pleased how spotless and bright the toilets became. The teams are punctual, friendly, professional in their work, and efficient. They bring their own cleaning supplies and vacuum cleaner. read more

Before I tell you how much I love Kleen, it's important you know that a) I have not had professional help in a very long time and b) I am very neat and tidy to begin with. The ease of getting started with Kleen was a 10/10 experience and their communication with me was super fast. I was able to get same-day service after inquiring. Wow! During the cleaning while I was out of the house, I got professional communication from Gabriela on Team 25 with a question. Hearing directly from the person in my home was more helpful than a central office, so I appreciated that. It built trust and I felt at ease. Now, here's where things get really exciting... When I came home, and opened the door, I was smacked in the face with a lovely, non-toxic scent and my tiny but cute-as-a-button place was gleaming. Superficially, the house looked amazing - cobwebs from ceiling to floor? Vanished. Dust bunnies in between my giant plant collection? Outta there. Every surface perfectly polished? Of course. But what unfolded over the next several hours felt like I was a little kid on Christmas morning...as my partner and I went about our day, we'd yell to each other, "Oh my gosh, they cleaned there!?" "Wait - they did THAT!?" "I didn't expect them to do THAT!" "I didn't realize that could even BE cleaned!" It happened about 10 times that afternoon and even a few times the next day. My total happiness score (which is already really high) skyrocketed up about 10 points. Needless to say, this is a decision we wish we had made sooner. Kleen is fairly priced and the service was just fantastic. I feel so grateful to have angels visit my home like Gabriela and Team 25. THANK YOU!!! read more

Warning to future customers: I booked a deep clean with this company, including a patio add-on, for a 1,000 sq ft apartment for $240. Midway through the service, I was contacted and informed that an additional $90 would be required for another hour because the allotted 2.5 hours was insufficient to complete the job. Upon arrival, multiple agreed-upon areas were not completed, including the inside of the oven, microwave, refrigerator, living room, and patio. At no point prior to booking was I informed that the entire service--including add-on services--was capped at a total of 2.5 hours. Had this limitation been disclosed, I would not have proceeded with the booking. Expecting two cleaners to complete a deep clean plus add-on services within this timeframe is unreasonable. The mid-service request for additional payment, combined with incomplete services, resulted in a failure to provide the services as represented at the time of booking. The cleaning staff were professional and courteous, and this review is directed solely at the company's policies and practices. Based on this experience, I would not recommend this company or book again. read more

Five stars for Team 17 Lucy and Yolanda! They were polite and professional, and they put up with my energetic doggie. My house was spotless, and I loved the little finishing touches, like how they folded one of my blankets into a pillow. I have to say, many other companies would extend time on purpose as they were hourly and gauge me for money. You know what you're getting with a fixed provided for most cleanings. They provide a great value and do an amazing job. read more

Kleen - Bedroom - Home Cleaning Near Me - Pasadena, California

The KLEEN Company is very well organized. The cleaners are prompt and do a great job with our apartment . They deserve the 5 stars.

This was my first time hiring someone to clean my home, so I wasn't sure what to expect. We chose to start with a deep cleaning, and Team 7 did a great job. They arrived on time, and the ladies were very kind, attentive, and professional. Our entire household noticed the difference, and we are all very happy with our fresh, clean home. Thank you, Team 7! read more

Love Team 18 led by Roxana. I've been a long time customer cuz their work is fantastic.. They're always kind and professional, and leave my place so clean. Not only can you see it......but I can feel it as soon as I walk in. Will continue to request services from KLEEN, especially Team 18. read more

Jaquelyn and her partner were on time and did an amazing job. I didn't think my bathroom could shine like it did! I really appreciate the job they did and my house smells amazing. Thank you again read more

Amazing experience! Scheduling service was very easy and convenient, and they're very clear on what is covered. I also like the scheduling reminders so you don't forget! Pricing is very reasonable. Roxana and her team did an AMAZING job -- our place looks and feels spotless! I'm so happy to have a fresh and clean home. read more

Kleen - Home Cleaning Near Me - Pasadena, California

This was our first time using Kleen. I booked them to clean my son's apartment in Pasadena as the front office staff at his complex had mentioned some of the tenants use their services. Their online reservation system is also super convenient (I'm in Northern California and he's a busy medical student with a hectic schedule). Initially I was able to select a 4 hour arrival window (2-6pm) on the online portal. Once I booked, it narrowed down to 2 hours (2-4 pm). I called the day prior and was told by Juan (the owner?) that I would get a text when the team was 30 minutes out. At 3:30pm the day of, I still hadn't heard from them. So I called and Juan got back to me saying that they were running a bit late, (about 15 minutes), because their previous appointment ran long. This was my only minor complaint- I would've appreciated a heads-up. But Juan was super helpful and polite both times we spoke. Despite this small glitch, when Team 22 (Yanira Calderon) did arrive, my son said they did a wonderful job and were extremely kind. They were thorough and diligent and left his apartment sparkling clean. He was very happy with the service. I plan to use them regularly and have already booked them again requesting the same team. Grateful to have a reliable, professional cleaning service near him! A big thank you to Juan and to Team 22!! read more

Have used Kleen twice now- I appreciate their communication and organization of the booking process. It's super easy online. Both teams have been timely, efficient, and attentive to detail. Highly recommend! read more

The service met my expectations. The workers arrived on the early side of the appointment window and they did a great job.

I've been using Kleen for years and it's always the best clean. This past month I requested the basic cleaning service with add-on kitchen oven and fridge cleaning and it was incredible. read more

The employees have been prompt. They get right to work. They have done an really good job of cleaning each time. We would like to know more about the products they use. Only drawback we have experienced has been it being a different person each time. We have pets and it would be good to have the person familiar with them. We have hardwood floors that can not be cleaned with just water. We signed a waiver to use our product. This requires one of us to be here each time, if it is someone different, to explain to them its use. These are minor things as they relate to the overall service provided. read more

very good cleaning but they broke my kitchen stove knob and scrubbed so hard on my toaster that all the numbers came off and now i cant tell the temperature or if baking or defrosting. ugh!!!!!!!! who does that????? read more

Kleen - Home Cleaning Near Me - Pasadena, California

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Been using Kleen for years! Every team they've sent me has been 10/10 Even the basic clean is so detailed and leaves my house feeling fresh I'm always so thankful to them for their thorough job, and recommend them to all my friends! read more

Kleen has been a reliable cleaning service for me for the past two years. The staff has always been respectful and kind, and I've consistently been happy with the quality of the cleaning itself. My concerns are mainly with the administrative side. Because I don't have a regular cleaning schedule and only book every few months, I rely on texting to confirm appointments and rates. However, it seems like they never have a record of our previous messages due to their system constantly updating. At first, it didn't bother me, but issues started when their pricing changed from hourly to flat rates without any prior communication before one of my cleanings. I paid the new rate, later brought it up, and they did honor my previous price--but only for that one time. For my most recent cleaning, I reached out again and specifically asked for the current rate to avoid confusion. They quoted me a price that was $20 higher than before, and I had to provide screenshots just to clarify what my flat rate had been. At this point, the repeated lack of message history and having to re-explain everything each time has become frustrating. The cleaning itself is great, but the inconsistent communication and unclear pricing make the experience harder than it should be. read more

Jackie and Letti did an incredible job cleaning my house. I was very happy with the services and they did a better job than I could have imagined cleaning my space. Both girls were extremely nice and professional! I only have 2 minor inconveniences and I would like to qualify it by saying they are very minor things and that I believe it is highly worth the cost. First, the cleaners arrived about an hour late, but the company did call and warn me before so I am not terribly put off by that at all. Secondly, the cleaners required an extra 30 minutes to perform the services I paid for and so I ended up paying for those extra 30 minutes. I am no expert and it is of course entirely possible they just needed that time to perform the services listed so again, I am not frustrated or put off by this but thought it was worth mentioning. All and all, an excellent experience and I look forward to having Kleen service my house again in the future! read more

I am glad that I used YELP and inquired about cleanings. I appreciated the quick and timeliness communication. They arrived within the window and jumped right in. I loved the quality of work they did. I've been needing a deep clean and they did an amazing job. I will definitely become a returning customer. read more

Maruand her team did a great job it's always a pleasure to have Maruandher ladies to help myself and my wife they do an excellent job thanks again we'll see you in 2 weeks read more

We had a Deep Clean service and #22 Yanira & team did an excellent job! They were thorough and meticulous, while also being efficient and professional. Would highly recommend KLEEN if you need your house cleaned! read more

Bad service Do not show on time, damaged my bathroom door. Never pick up the phone Do not understand what needs to be done read more

Kleen - Home Cleaning Near Me - Pasadena, California

Hired Kleen multiple times. They did a good job every time. Showed up on time even with early morning appointments. Reasonable pricing compared with other companies. read more

I believe we had Jaqueline, team 8. In my husband's words, who is pretty hard to impress: "Cleaners crushed it by the way" Thank you so much for the wonderful work! It took a big task off our moving to do list. Highly recommend. Our place isn't the easiest to park at (can be confusing) and they followed the directions perfectly! read more

Convenient booking system, but consistently disappointed with the quality of service. The work is rushed and incomplete -- surfaces are not properly cleaned, small items are not moved to clean underneath or behind them, and multiple areas and spots are being missed entirely. Cobwebs, debris on the floor, marks on glass, the list goes on. They do the absolute bare minimum. Updating to address the business' response: There was no mismatch in expectations between a basic clean and a deep clean. When I referenced "moving items to clean behind or underneath," I was referring to things like a piece of paper or a candle on a tabletop -- not furniture or anything requiring heavy lifting. These are within the outlined basic clean inclusions. Photos speak for themselves (immediately post-cleaning). read more

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Paid for a new move "deep clean" and it was a complete waste of money. Moving into a new home so it was completely empty. Cabinets were supposed to be to be completed but I still saw crumbs. Windowsills were MAYBE just wiped with a duster. I had to clean them after. Bathrooms I found long hairs in the bathtub, around the toilet and in the corners. I noticed the next day there was a broken makeup brush behind the bathroom door that, if cleaned properly, should have been noticed and picked up. Lots of baseboards were untouched. And lastly my floors are FILTHY! I came by after they left and was excited to have clean floors to move in. Wrong! My socks were filthy! It seems like the house wasn't even mopped. Just a swifter to push dirt around. If you need a light cleaning maybe this is the place for you. But I will never recommend this company again. Wish I had more pictures but i quickly started cleaning up as I noticed. Cleaners were incredibly kind but I'm very disappointed. 365 dollars down the drain. read more

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5 stars. Been using Kleen for years and they never disappoint. The team is so attentive and they leave my house smelling amazing and spotless. read more

Used Kleen for a deep clean in an empty house, and while the team was nice, the job was not completed to the best standards. We did do a post-clean walkthrough, but after the team had left we noticed harder to see spots that had been missed. The baseboards were still dusty, and Clorox wiping areas of the oven came away very greasy/brown. Our main concern though was that our bare feet got extremely dirty walking around the house. It felt like the floor should have been a main point to clean, especially while it's empty, but when we wipe them they come away quite dirty. It was something difficult to catch in a walkthrough when just looking at the floor. When contacted with photos, Kleen offered to have the team come back to redo what they'd missed, but at this point we've already re-cleaned some areas and would rather just handle it on our own. read more

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This is the company you wanna use, folks. I've used cleaning companies at rentals and homes throughout the years and they nail everything. Value, efficiency, timeliness, and cleanliness. We've used Kleen's services several times now and believe it is some of the best money we spend. Earning extra money at your job is for luxuries like this. It can do wonders for the living situation between roommates or cohabitants. The one time we had a less than stellar experience we simply changed teams and things were good again, that's the benefit of having so many teams available to book with. Our original team forgot to wipe down some basic areas, which is disappointing but things happen. Cleaning stranger's homes isn't easy. Keep in mind to request shoe covers for the cleaners and be specific when they arrive for what areas you want them to focus on. Often, the teams will let you know they need extra time to cover specific items/areas and it's never at an extra charge. Thanks Kleen! read more

Kleen is always on time, courteous, and thorough. I've been using them for several years and have never been disappointed.

My Kleen Team is my Dream Team! Haha! I live with two disabled adults and a dog. Having Team #11 come in every two weeks is an absolute life saver. They are quick, efficient, work around us, and leave my home spotless. I never realized how much I would truly appreciate this and how much time it would give back to me. Thank you Kleen Team #11. read more

Unfortunately the cleaners stained our bathroom tiles with cleaning solution. Now we have bleach stains on the bottom tiles and streaks of bleach cleaner on the sides of the shower. They returned to try to scrub the stains off but they are permanently damaged. read more

Really a shame to have to write this review since we have used their service bi weekly for the last two years but this month we moved into a new home and they sent a new crew do a "deep clean" prior to our move in. They did not clean a single thing. There were piles of dirt in every corner. The appliances were not even touched. When we called and complained they said we waited 48 hours to call (over the weekend) so there was nothing they could do. We sent photos and they still refused to refund us any money or send someone out to actually complete the clean. If you call you will get some random off shore answering company. It's a complete joke. We are definitely finding a new service as KLEEN has really gone downhill. We do not recommend. read more

Kleen - Oven drawer not even touched... - Home Cleaning Near Me - Pasadena, California

Team 18 came to deep clean my apartment yesterday, and it has never looked so beautiful. I regret not doing this months ago! My shower and kitchen literally shined. They organized even the littlest things and my couch cushions in ways I never thought of. My apt was so clean that my cats were sniffing everything because I'm sure their scents had vanished haha. I was working from home and they were very respectful and communicative when I needed to switch rooms to allow them to clean. I definitely plan to book again, but sad that I am moving in one month and Kleen doesn't service my new city :( Highly recommend - their service helped declutter my home and mind, and it was so nice to sit back and enjoy all of their hard work last night. (Pic of my sparkling countertop and cute paper towel surprise) read more

Kleen - Home Cleaning Near Me - Pasadena, California

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I've tried other cleaning services and didn't have the greatest of experiences because I thought they weren't thorough enough. My friend recommended their cleaning services and said how detailed they were and I will say I was quite apprehensive at first. I booked a deep cleaning service through their online portal and they had a lot of appointments open and the times are quite flexible as well. The scheduling process was easy enough. For the deep cleaning it was around $200 for 2.5 hours of work. I initially was only booked for 2 hours but they texted me that they'll need an additional 15 minutes and didn't charge me for the extra time. They were really communicative which I appreciated. For the deep cleaning they cleaned the entire apartment, all my faucets were scrubbed clean of all the water residue, inside of my oven and fridge, and the bathroom was spotless. I was so shocked at how clean everything looked and they were so thorough. For the peace of mind I had with how clean the place was is definitely priceless. We will definitely place them on retainer and schedule future cleaning every couple of months. Definitely recommend them for all your cleaning needs. read more

Wow! I've been using and loving Kleen's services for a few years now. I feel compelled to give a shoutout to Roxana and Nancy on Team 18, though. They just left my house, and WOW! We have cats, so there's a lot of fur and dust to keep up with. These ladies absolutely went above and beyond. They did an incredible job and they seriously worked their tails off to make our house spotless. I have to say that Kleen really has been great for me. I can schedule them to come when it works for me, and I never have to have those awkward conversations telling someone that "I'm going in a different direction and won't be using their services anymore." Kleen isn't cheap, but it's really great and worth the cost for us. read more

They play dirty quite literally even they are cleaning service company. Our experience started with a no response phone call. But we want help quick so I decided to give them a go anyways. Then, the nightmare begins.....first they come and do an half ass job, lied about the duration of time that they are there. When I addressed the issue with the company, the representative delay responses again....and of course I don't know why they would delay....not until after the fact I realized that they use that tactic to get the credit card payment ....then argue back and forth with us about how they don't want to give full refund after I lost all the trust on them. I need to eventually go to credit card for dispute because they failed to remedy their lies and mistakes. They did't fulfill their promise to deep clean the empty apartment and on top of that they not only lie about the time they stayed and also they things they would do to make it right. It's such a disappointment and thank God I have all the records on my phone and they cannot lie anymore. The credit card company review the case and we win the dispute. It's unfortunate that we need to spend time on this company for their dishonest business model. Hope you are warned by a true costumer. We found many good and honest business out there unlike Kleen, too bad they are the first we go to and they are the worst so far. read more