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    The Help Cleaning Services

    4.6 (394 reviews)
    Closed 9:00 am - 6:00 pm

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    Response time

    50 minutes

    Response rate

    100%

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    Services - The Help Cleaning Services

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    Commercial standard cleaning

    5 More Services

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    Regular home cleaning

    Post-construction cleaning

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    Reviews With Photos

    **UPDATE: So I don't normally like to post conversations but because Kandiie's response was filled with lies and omissions please see the screenshots. As you can see, I asked multiple times how a general cleaning could cost the same as a deep clean. She never answers the question and keeps mentioning the hours. Again, no where on their website do they mention cost is based by hour, but also, the issue is that I paid pretty much the same as the deep cleaning which makes absolutely no sense. After repeatedly getting the runaround, yes, I am frustrated and say I would leave a negative review but it was not "immediate" and never did I go "on a rant" as she states. Additionally, throwing in Gods wrath is just plain weird and reflects how unprofessional this company is. **This review is in regards to the company's business practices, which I found to be dishonest and unprofessional. I had previously used this company for a deep cleaning and was happy with the results. For this reason, I decided to use them regularly. I booked a regular maintenance cleaning through their website and was quoted $187, which I considered reasonable. However, I was subsequently charged an additional $198. Assuming this was an error, I reached out to the company. Unfortunately, the response I received was both dismissive and unprofessional. I was told that they charge hourly rather than by service type--despite the fact that their website clearly lists distinct service options (General, Deep, and Move-In/Out Cleanings). When I questioned why the cost of a general cleaning was the same as the deep cleaning I had previously received, my concern was repeatedly ignored. Instead, the representative kept reiterating that they charge by the hour, without providing any clear explanation. Ultimately, I informed them that I would no longer be using their services. In response, I was accused of blackmail and subjected to a series of rude messages, which I found entirely inappropriate and unprofessional. While the cleaning itself was satisfactory in the past, the lack of transparency and professionalism in their customer service is unacceptable. I would not recommend this company.

    Scratched stove

    This was the worst cleaning service we've ever used. The overall cleaning was not very thorough and the worst part is that they severely scratched our stainless stove. They immediately denied that they caused the damage without any investigation. Attaching pictures so you can see it cannot be missed. Even in pictures you can tell how fresh the scratches are. They only offered to pay for the scratch remover product but would not tell me the type of sponge actually used. They were dishonest and claimed that they only used a blue dish sponge. They only mentioned this after I said that I only use that. I know it isn't true because I walked in and there was a rag on the stove so my guess is they used the rag and whatever abrasive sponge they used on the cast iron grates and oven. My issue is the dishonesty and immediate denial. I also didn't like that the cleaners gave me their own personal business cards if I wanted to work with them directly. Proceed with caution. Updated to respond to business: No walkthrough was done with the cleaners before they left. I had to pickup my daughter from school and was not there when they left. Again, there seems to be another false claim and/or a lack of transparency with your own staff.

    Dirty still

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    6 months ago

    Business owner information

    Photo of Kandiie T.

    Kandiie T.

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    3 days ago

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    9 months ago

    Business owner information

    Photo of Kandiie T.

    Kandiie T.

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    10 months ago

    Business owner information

    Photo of Kandiie T.

    Kandiie T.

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    Photo of Amy S.
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    7 months ago

    Business owner information

    Photo of Kandiie T.

    Kandiie T.

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    10 months ago

    Business owner information

    Photo of Kandiie T.

    Kandiie T.

    Helpful 1
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    2 months ago

    Business owner information

    Photo of Kandiie T.

    Kandiie T.

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    11 months ago

    Business owner information

    Photo of Kandiie T.

    Kandiie T.

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    6 months ago

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    Photo of Kandiie T.

    Kandiie T.

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    Photo of Josh T.
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    11 months ago

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    Kandiie T.

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    11 months ago

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    Kandiie T.

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    7 months ago

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    2 years ago

    Business owner information

    Photo of Kandiie T.

    Kandiie T.

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    7 months ago

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    7 months ago

    This is a great service! My apartment is sparkling! They cleaned everything well and were very quick. I definitely recommend them!

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    1 year ago

    Business owner information

    Photo of Kandiie T.

    Kandiie T.

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    1 year ago

    Business owner information

    Photo of Kandiie T.

    Kandiie T.

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    1 year ago

    Business owner information

    Photo of Kandiie T.

    Kandiie T.

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    1 year ago

    Karina and Catalina were awesome! Both went beyond the ask and made my unit squeaky clean ready for the next tenant to move. Thank you!

    Business owner information

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    Kandiie T.

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    1 year ago

    Business owner information

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    Kandiie T.

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    2 years ago

    Helpful 2
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    1 year ago

    Business owner information

    Photo of Kandiie T.

    Kandiie T.

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    4 years ago

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    2 years ago

    Totally went above and beyond with my place, and were totally understanding and kind too. Am going to recommend to friends.

    Business owner information

    Photo of Kandiie T.

    Kandiie T.

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    1 year ago

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    1 year ago

    Business owner information

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    Kandiie T.

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    1 year ago

    Business owner information

    Photo of Kandiie T.

    Kandiie T.

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    2 years ago

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    3 years ago

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    3 years ago

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    1 year ago

    Flor and Alma did a great job in cleaning ny apartment. They were both efficient. I would highly recommend them!

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    5 years ago

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    2 years ago

    They did an amazing job cleaning after my wedding and were very fast! Best cleaning service I've ever hired! Highly recommend!

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    2 years ago

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    2 years ago

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    2 years ago

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    4 years ago

    Business owner information

    Photo of Kandiie T.

    Kandiie T.

    Helpful 5
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    2 years ago

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    3 years ago

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    3 years ago

    Helpful 1
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    Page 1 of 10

    Ask the Community - The Help Cleaning Services

    Review Highlights - The Help Cleaning Services

    Candy and her staff our very professional, caring and follow up with voice or text messages in a timely manner.

    Mentioned in 32 reviews

    Read more highlights

    The Help Cleaning Services - homecleaning - Updated May 2026

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