Lulu's Maid service are like family. We have been with Maricella for many many years on a by…read moreweekly bases. We just sold our family home and used Lulu's for the very last time for new owners will be arriving in two days. Maricella and her crew did an amazing job for our final time. We will miss them so very much. The very best to them

Best Cleaning Service I've ever experienced. The cleaners were on time, extremely polite, extremely…read morethorough, and left everything sparkling. We also have two dogs in the house and the Cleaners were very careful about not letting them out. Communication was fast and simple as I was able to text them while i was out of the house and received quick responses. I was also able to send payment electronically which was extremely convenient. Pricing was also very reasonable. I will definitely be using the service again, and have recommended this company to friends and family. Outstanding service all around.

Excellent communication, speedy response and service…read more Dennis was easy to deal with. Alexa was amazing. I will definitely use EasyClean Solution again. More than happy with results

Clean 1,800 sq ft house that needed TLC including kids' hand prints wiped from walls. Quick and…read moreeasy resolution to service feedback I provided.

Ashleigh and her cleaners are so great. She is very nice, and great to work with for scheduling…read moreappointments, whether last minute or on a schedule (I have done both). The place always shines after they are done, and they are so thorough. I have a lot of objects and curious everywhere, and they are so thoughtful about arranging everything as they clean. I always come home to feel like my place has been preened and cared for. Really feels like they take pride in their work. I have a back condition and so can't do moderate-strenuous physical work myself, and so it means a lot that they take good care of my place in a way that I can't!

I decided to give the real housekeepers of LA a call after reading the positive yelp reviews here…read more I am a little disappointed to report that the result did not live up to the reviews posted here. Appointment: Ashley was prompt in returning my call and scheduling a cleaning service for the upcoming weekend. She quoted me the price and we agreed on the time. However, on the day of the cleaning, the cleaning lady was late by 45 minutes and I did not get a call until 40 minutes into the scheduled time. =2 stars Service: I asked for cleaning of the entire house including the inside of the cabinets and the interior of the fridge and oven...which was specifically paid for in addition to the basic charge. After the cleaning staff was gone, I noticed that the inside of the fridge was hardly wiped. The exterior of the stove had noticeable oil stains that hadn't been cleaned to the standard you would hope for it to be done professionally. While the interior of the cabinets were wiped, the side of the cabinets facing my living/dining area had noticeable dust. I also had a brand new stainless steel sink installed in my kitchen that had a few noticeable scratches after the cleaning service was done. All in all I wasn't too impressed with the result. I am not sure if I want to give them a try again because they are nearby, and uses green products per their ad. I suppose if I do I would need to take a close look at the house after it's done instead of assuming it would be done completely.

I called in this service after some plumbing work was done in my apartment (the leftover mess…read moreincluded some pretty unsightly residue in the bathrooms specifically). The maids did a beautiful, diligent job with sprucing up the mess + making everything look like new (I honestly can't wait to use my sparkling kitchen!) So thorough, so polite, patient, and kind! I'm definitely going to be a regular customer!

I was a loyal customer of Magic Maids for many years. I recently moved and wanted to bring Magic…read moreMaids along to clean my new home. I scheduled them to come out twice a month. About two weeks ago, one of the workers accidentally broke my $380 marble table. The worker that broke the table was extremely apologetic and very worried how Her boss, Carolina Avila would react to it. I told her that I know accidents happen and I appreciate her honesty. I discussed with her that I would speak with the owner, Carolina Avila regarding replacing or paying for the broken item. On Yelp, the company states it was bonded and insured , so I figured they could easily pay me back for the broken table. Once I spoke with Carolina, I made sure to mention that I absolutely adored the cleaning service and ladies that have been cleaning my home for years. As a refund, I suggested that they could refund me the total of $380, OR they could deduct the amount from what I normally would pay for their service, which was $350 per clean. So Carolina deducted the $350 then paid me the remaining balance via Venmo. The conclusion of our conversation was pleasant and nice. Fast forward two weeks later, I received an email the night before they were supposed to clean, saying that They are no longer providing their service to me. I was very stunned at the email, it was very unprofessional to drop me as a client when they are the ones that broke my table. Not only that, I called them multiple times and they have not responded to my phone calls or emails. They act like they are the victims, when I've been nothing but respectful and nice. Carolina Avila and her husband are punks who hire undocumented immigrants and pay them very little. I know this as fact because their workers have told me, and that's why I always tipped them WELL in cash. If you are reading this, do not hire these people. I have the personal phone numbers of their best working employees, and I would hire them ...... not MAGIC MAIDS --- this is in response to Carolina who responded to my initial review, since all she cares about is Yelp reviews and not responding to phone calls or emails. When Mayra broke the table, she initially said she would pay for it and it would take about three months. I told her that she didn't have to pay for the table, because the company she worked for was bonded and insured, so they could file a claim and get the money back without withholding their pay. She said "ok" . Toward the end of the cleaning, I saw her taking the table outside , I asked her what was she doing, and she said she was taking the table, said Carolina's husband was going to fix it. If you look at the photos, the marble was completely broken, there was no way to fix a broken marble top. So I told her don't worry about it because I could buy another one. So the claims of her being uncomfortable or me being mean are just totally false, I've bought Mayra Christmas gifts and tipped them well in the past. This incident I wasn't even upset about the table, I just wanted the total cost of the table to be replaced because it was a newer piece of furniture. As a business owner, YOU should have called me and apologized for the inconvenience, I shouldn't have had to call you multiple times and text you multiple times to receive a response from you. But once again, this shows you her character. I do not believe the cleaning ladies said they didn't feel comfortable in my home, I don't believe that claim you're making, because in all actuality they said that you (Carolina) sometimes withhold money from them, and don't give them their tips that other clients give to them. I have also encouraged the ladies to start their own business so they can cut you out of their pay. If you read all the negative reviews on Magic Maids, you can see Carolina attacking her customers, instead of taking ownership of the mistakes they have made, she is a very bad business woman. Once again, to anyone reading this, PLEASE DONT USE MAGIC MAIDS BECAUSE THE OWNER, CAROLINA DOES BAD BUSINESS AND ONLY CARES ABOUT YELP REVIEWS. THAT IS THE ONLY WAY YOU CAN GET A RESPONSE FROM HER, SHE IS TOO CHICKEN TO CALL OR MESSAGE YOU, SHE ONLY DOES IT ON A PUBLIC PLATFORM.

These ladies are the best and they are local to Pasadena! Thorough cleaning, efficient, and quick…read more Super pleased and will be using again!

I probably shouldn't review any maid services. I've never had one. I thought deserved five stars…read more These guys deserve a three star rating at best and can't be bothered to get behind things if you know what I mean? Like pulling lightweight furniture away from walls without carpets? Why not but I've just never had any of these outfits do anything but a shitty job - these guys are no exception. What they want to do is maintenance cleaning? What I'm looking for is deep cleaning and let ME, an old woman that's handicapped just do the maintenance. They just don't seem to understand this and I've never had a decent service ever! But these guys are kind of the worst at least for this year so I would say, there are a giant NO.

I had a last minute insurance inspection scheduled and needed to do a deep cleaning within the next…read morefew days. Based on reviews, I left a message for C'Shine. I received a call back within a couple of hours. Tammy came over later to assess the job. The worker arrived on time and worked tirelessly until job was completed. Excellent service. I highly recommend.

Amazing cleaning service! Everything was smooth from booking to completion. The team arrived on…read moretime, was very professional, and left our house clean and fresh. They paid attention to details and made the entire process stress-free. Highly recommend C'Shine Cleaning Services!

We have hired this company at first sporadically and loved the service…read more Our last cleaner is a queen. We are obsessed. Truly, there are many amazing people but nobody cleans like Jennifer. Why we love her: she's great with working around kids, she's non stop, she's great with working around pets. Sometimes when cleaners come, you can't find anything when they leave. Jennifer points out if she moved something to a different place, just excellent customer service. So much so that we use her weekly now. I truly have not enough words of admiration for her. In Los Angeles we probably hired 30 different cleaners over the last 5 years and while 3 of them came from this company.... NOBODY compares to Jennifer for us. So for that, we love ever clean! They make it easy to pay through Zelle, they give you reminders about your service, and they are easy to rearrange your schedule. Just an overall pro company. Plus, their rates are legit!!!! They didn't charge extra for a fridge clean, because it was hourly not on what they cleaned. Truly insane a+ company. You will be 100% pleased with any of their cleaners, because If you're as picky as me, they will put you at ease!

Do not ever use this company. They literally make more of a mess than they do clean. They made it…read morelook like they were doing a deep clean like they were hired for but just did a quick clean instead. For starters they were over an hour late even & this was after I was given an eta. I went over what they were suppose to clean & just looked confused. The floors have wet spot stains, certain areas that were "cleaned" weren't. After having them redo their cleaning. I found more areas that should've been cleaned, weren't. If you hire this company. You need to watch them clean & check everything to the nitty gritty. I'm still finding things that should've been cleaned or barely wiped down. Don't let these reviews fool you like it fooled me. Only hire if you want your place to be more of a mess or if you feel like doing double the cleaning

I have a small (850 sq ft) 2b2b apartment that vacated and needed move-out cleaning. And, I found…read moreMaidsApp on Yelp after requesting a quote to 4 or 5 different Yelp vendors. Elizabeth from MaidsApp not only replied to my inquiry right away, but she also answered al my questions and emailed me an appointment confirmation immediately. Gladys, the cleaning technician, arrived on site the day of, and she did a fantastic job cleaning. She was just a bit late (about 20 min) due to the appointment being at noon and parking being an issue. Not really her fault And, it wasn't a big deal, because she called to let me know once she arrived. The day of, I called the MaidsApp office and they generated a PayPal Invoice for $160, emailed it to me, and I was able to pay very easily by PayPal and tip Gladys separately by cash. Overall, I'm extremely satisfied with MaidsApp's cleaning services, and I will continue to use them again the next time my property needs cleaning. For those interested in knowing more about my search, including what I learned about Amazon Home Services, continue reading. --- I originally setup an appointment with Amazon Home Services for $100, which seemed like a great price. But, unfortunately, Amazon just acts as the broker/ middle-man. And, it was a extremely difficult to coordinate meeting the cleaning company at the property. Amazon Home Services kept reverting the service address to my billing address automatically- even though I specified a different location. They are setup for people to have their own, primary residence cleaned- not so much alternate sites. The day of, the tech called and said he was heading to the wrong address. And, he couldn't alter the appointment. So I had to cancel it. So that's when I went on Yelp and searched for quotes for local cleaning services. Dealing with the local vendors directly is more expensive, but at least they communicate and respond. In due time, I believe Amazon's Services will improve and create more competition on pricing. Originally they sent me a coupon for $75 for the initial use of their cleaning services, which expired before I could use it. The second coupon they sent was for $100. But, it's no good if their ticketing system cannot handle alternate sites. I'm sure that this will be corrected in due time.

Whenever I am about to leave a terse review, I want to just say that my experience is only one of…read moremany. Some people will have better, some will have worse. This is just what happened for me. We were just moving into a new location and needed a deep clean prior to the movers and other contractors. Anita from MaidsApp was one of the only companies to actually respond when I asked for details on the service. After talking with her for a few exchanges, I decided to go with them. The service was arranged over the phone, set for 3pm a few days later. On the day, we prepped the space for the cleaners and waited. 3pm came and went, so I called at 3:15pm and asked for an update. I was told politely that the cleaner (just one?) would be running a little late. I was told 5-10 minutes and she would arrive. At 3:45, still no show. I texted the number I had been provided and asked what was going on? If there were delays, why did I have to be constantly reaching out for information instead of a simple phone call to tell me what was going on? No response. At 3:59, I called to cancel the appointment. No one answered, so I left a message. I received a text at 4:07 apologizing again. They offered a small discount and said the cleaner would arrive in five minutes. Ten minutes later, I got a text from Iris saying she had arrived. Roughly an hour and a half after the scheduled time, our home "deep cleaning" began. Now I want to be clear, Iris did an admirable job. She was alone in a 3/2 to perform what had been described to me prior as a deep cleaning. What we ended up getting was...a good cursory cleaning. She did go extra on the fridge, and we appreciated that, but this should have been a two-person job. I don't hold anything against Iris for the state of things, but the overall job done to the house was not "deep." There was plenty of grime left in the kitchen, and some areas were basically untouched. I am sympathetic to the fact that we are living in difficult times right now, but the customer service provided was severely lacking. If a scheduled time is going to be missed, a simple phone call would have sufficed. They could have asked if 4pm would be better, and I wouldn't have minded at all. The lack of courtesy was frustrating. The level of cleanliness we had after a "deep clean" left a lot to be desired. I think whomever is dispatching needs to rethink sending a single person to do anything in-depth to a residence. Or just don't advertise a function that you are not prepared to meet. Again, Iris did her best and I hold nothing against her. Also, I am just one of many experiences, and your mileage may vary. I just don't think I'll be coming back this way for future cleanings.