We requested a deep cleaning. The price was fair. Three ladies showed up timely. They cleaned 2…read morebedrooms and 1.5 bathrooms plus the kitchen, dining room & living room in a little over 2 hours. They did a great job on the bathrooms. Kitchen wasn't great. We had requested that they clean under the stovetop near the burners along with pulling out the stove & cleaning behind it. They did a good job behind the stove & even pulled out the fridge & cleaned behind it. However, under the stovetop near the burners wasn't great. Also, they dusted the ceiling fan but didn't clean it, so there were lines of dirt remaining. When I sent them photos of the few items, they came back the next day and did a better job cleaning the ceiling fan & under stovetop. They are very responsive and stand behind their work, which I appreciate.

Great service, they were professional and efficient, and also very responsive in their messages…read moreleading up to the service. Fantastic prices, too. They had a bit of a drive considering my apartment was in Santa Clarita, but they're clearly well prepared and actually showed up a little early! I was in a tight crunch to move out of my apartment, and while I had time to pack, I needed help getting the apartment clean so I could get my security deposit back, and they sent three ladies over who were very efficient and coordinated. Definitely recommend them to anyone needing a move-out cleaning service!

Fantastic and thorough cleaning!…read more Bravo for a job well done and great customer service! They even do windows!!

The two ladies who came were very sweet and hardworking. However, they left right at the two-hour…read moremark without completing several items, including wiping down the baseboards, kitchen cabinets, windows, and fridge. I would have been happy to pay additional time to ensure everything was finished if that was the issue. Unfortunately, I didn't realize these areas were missed until after they had already left, or I would have addressed it in the moment. At a rate of $85 per hour, I expected these tasks to be included in the service.

Pathetically incompetent. I hired them for move out cleaning. They left grease all behind the…read morestove and under the microwave, didn't clean the backsplash, left crumbs and debris all throughout the cabinets, didn't clean the windows or the window guides, among other things. They couldn't even wash 2 dishes and instead threw all my stuff including unwashed dishes together in garbage bags (from my own apartment, not even their own) in the corner. Also rolled up my carpet - unvacuumed! They then decided to charge me an extra $50 WITHOUT MY CONSENT because their lazy maids were too slow. Oh and they broke a drawer in the refrigerator. Typical LA experience. Be grossly incompetent, charge 3x what the going rate is in any other part of the country, and then stand proudly with your hands on your hips. Under no circumstance should you hire these people.

I've used LA Cleaning Experts twice - once to clean my entire home, and a second time to clean the…read morewindows, inside and out. I was very happy with the service. The pricing was fair in my opinion, and you get a discount if you are on a recurring plan. The ladies showed up on time, with minimal disturbance to my husband who works from home. We were both very happy with the service. They even lined up all of my daughters toys for her in her bed, I love it! They worked around the bug net on her bed with no problem too. We are doing monthly cleanings with LA Cleaning experts, and might even do it more frequently, since 3 kids seem to track more dirt than I thought possible lol.

We had a Deep Clean service and #22 Yanira & team did an excellent job! They were thorough and…read moremeticulous, while also being efficient and professional. Would highly recommend KLEEN if you need your house cleaned!

Have been using KLEEN a few times for deep cleaning during the past three to four years. The teams…read morewere thorough, meticulous, and attentive in their cleaning. They wiped walls, cupboards, and baseboards. One time, they reported and pointed out termite droppings in a room not frequently used. The past year, the house was not occupied, the toilet bowls were grossly water-stained. Was extremely surprised and pleased how spotless and bright the toilets became. The teams are punctual, friendly, professional in their work, and efficient. They bring their own cleaning supplies and vacuum cleaner.

They did a great job of cleaning my apartment particularly the carpet, kitchen, and oven…read more I would work with them again. I highly recommend to anyone look for a pretty affordable cleaning service.

*Edited to reply to business at end of my review…read more I hired this company to perform a move-out cleaning on an empty home. The scope of work included cleaning a 3700 square foot house. I gave the owner the details of the job. The estimate I was given was 6 hours at $79 per hour for two workers. The two workers arrived on time and were pleasant. Unfortunately, the rest of my experience was extremely disappointing. The house was completely empty. The four bedrooms and three bathrooms upstairs had just been freshly painted and there is new flooring throughout all but two bathrooms upstairs - installed that week. My husband and I were the only occupants of the home, with weekly housekeeping services throughout the eight and a half years we lived there, so the overall level of dirt and grime was minimal, at best. Approximately five hours into the job, I contacted the owner to ask how she preferred to be paid. At that point, I was informed that the workers had only completed the upstairs portion of the home and would need approximately four additional hours to finish the job. What troubled me is that at no point during those five hours did anyone contact me to say the project was running behind schedule or would significantly exceed the original estimate. The owner later told me that her workers had been sending her photos during the day, including photos of a dirty windowsill, a toilet, and a pantry shelf. However, the pantry shelf that was photographed was not even cleaned, as it was in the kitchen. If concerns existed about the condition of the home or the amount of time required, those concerns should have been communicated to me immediately rather than after five hours had already elapsed. I found it very difficult to understand how two workers could spend five hours cleaning four empty bedrooms with fresh paint and flooring and three bathrooms and still be only partially through the job. Based on the amount of work completed, I felt the request for an additional four hours was unreasonable and completely inconsistent with the original estimate. The conversation that followed became increasingly frustrating. I became upset and raised my voice because I felt I was not being heard. The owner repeatedly interrupted me and would not allow me to finish speaking. Eventually, she hung up on me. Afterward, I sent messages explaining that I did not believe the amount of work completed justified the time being billed. Rather than attempting to resolve the disagreement professionally, I felt pressured and intimidated by repeated references to threats of legal action. I had requested that she call my husband so that they could come to a fair and equitable solution. She refused to do so. The following morning, the owner requested my last name and mailing address by text message. When I did not respond, she later texted personal information about me she found on the internet. I found this behavior disturbing and invasive. I have no issue paying for work that is performed. My issue is with the vast difference between the quoted time and the actual progress made after five hours, the lack of communication while the job was underway, and the way the disagreement was handled afterward. While the workers arrived on time and were courteous, the overall experience left me feeling frustrated and taken advantage of. I would not use this company again, and I would encourage prospective customers to obtain very clear written expectations regarding estimated hours, progress updates, and billing before work begins. * A final clarification. At no point have I said that your employees should not be paid. In fact, I offered to pay for three hours because I believe people should be compensated fairly for work performed. The issue has never been whether work was done. The issue is whether the amount of work completed justified the amount of time billed. Because the workers were alone in the home, I cannot know exactly how every minute was spent. What I do know is that after approximately five hours, the progress reported to me was far less than I reasonably expected based on the original estimate, the condition of the home, and the scope of work completed. I also note that you never personally inspected the property. While there was some dust from newly installed flooring and carpet, I disagree with your characterization of the home's condition. Reasonable people can disagree. My review reflects my honest experience, and I stand by it.

I hired them to clean two of my job sites, one in Norco and the other in Newport Beach. They did a…read morefantastic job in both locations. Communication was easy, mostly via text. They could send cleaners on a one-day notice, which was a huge plus. Pricing is very reasonable, and you get a high value for your money because they care about customer service and doing the job correctly. Highly recommended for any cleaning services.

I wish I had read more of the bad reviews as my experience was the same. When a company is not…read moreorganized it's a pet peeve of mine. I was told 8am arrival, got a confirmation text at 9:30pm the night before. When I called to let them know that someone has not arrived yet and it was already 830am, I was told there was confusion, then 1 person shows up. I have a large home, at least 2 are needed. I, then get told, the other will arrive at 10 "we stagger them" yah, right They don't show up till 11:45, then a third person arrived after 2pm. None spoke English, which is fine but they need to be able to at least communicate with me in basic things. I couldn't even tell her specifics without Google Translate. I was already frustrated with the whole situation. The ladies did their thing but it definitely was not worth the $420 price tag. I'm still picking things off the floor, there was a dirt mark left on my brand new painted walls and just saw a scratch and my brand new painted floor boards. Then I was asked for payment and the lady stood on top of me till it was made. Definitely would recommend them to get things more organized and would not hire again unfortunately. UPDATE - the house is large if you don't think 2,200 sq ft is large, then I'm not sure what you would considered a large home. I also said once as you claim I repeat. I have 5 bedrooms., 3 full bathrooms. I didn't realize I had to request English speaking, shouldn't you ask if that's something I need? Your cleaners were late and your stagger excuse I believe is the cover that. None of that was explained to me prior to the job. I was only asked to look at things at the end when they had already cleaned up their items, the floor is something I'm still picking things up from. They even redid one side and still not fully clean. Instead of apologizing for my experience, you are making it my fault. I think you guys need some work on customer service. Once again, would not book again. My backsplash still had stains I just cleaned, I swept after them, they threw trash in the green bin and without paying attention, threw away my grocery bags and items

The team arrived on time, did an excellent cleaning and services were offered at a fair price!…read moreThank you MaidServe.

These people are amazing! I've lived here for 26 years. It's never been so clean…read more Reasonably priced. Thorough. A pleasure to have them in my home. I highly recommend them.

I needed a move-out cleaning for a 3/2 townhome and put it out for bid via yelp. LA House Cleaning…read moregave me the best price. They were incredibly thorough and detailed from the blinds to bathroom tub to behind the refrigerator. They also tried to help me with a plumbing issue and a spot on the carpet. I was impressed with how spotless they cleaned the unit. Highly recommend!

I requested a deep clean of my full home, and gave the office all the particulars - i even sent…read morephotos of each room labeled with which room it was. One of the labeled rooms was a "home office". I was given a reasonable quote and scheduled my service. The cleaners who came were polite, capable, on time. They cleaned to my satisfaction, taking a really neglected home to sparkling. In our walkthrough before the team left, we noticed how attentive to detail they were...and then we go to the home office. Which they had not touched. They kindly reached out to their office for guidance as they were told we had 4 bedrooms and the office would have been a fifth bedroom. The office said it was not included - even though their quote was based on my photos, which were clearly labeled and clear to see were of that space. I refused their offer to do it as an add on (I paid you a reasonable fee for my whole home already...this is not reasonable). I was happy with the team of cleaners, not with the decision makers in the office...

The bookimg process was super easy. I actually used Yelp projects to find them…read more Two lovely women arrived just before the 1-hour window I was scheduled. Karina asked me what I needed and they went to work. They did an amazing job. They were super nice and very efficient. Outsourcing for a deep clean was well worth the money. I'll definitely use them for the next cleaning project I might have.

I contacted the Help cleaning services for a deep clean of my house. The booking process was very…read moreeasy via email. Julio was accommodating and the information was very accurate in terms of how much time the helpers would need to clean the space. Karina and Catalina did an exceptional job cleaning my house. They were very professional and checked in with me multiple times to make sure I received the service I wanted. They were very efficient and detailed. I highly recommend the company and will contact them again in the future.

Rose Company did an amazing job! I absolutely loved their service. Everyone was kind, professional,…read moreand very easy to work with. They worked incredibly hard to get our place back together and made sure everything was cleaned exactly the way we wanted. They asked questions throughout the process to make sure we were happy with the results, and our home is now sparkling clean! I'm extremely satisfied with their service and would definitely hire them again. 10 out of 10--highly recommend! I definitely think it was worth the price for all that was done!

I booked a detailed cleaning expecting the services listed on the company's checklist to actually…read morebe completed. I was initially being charged $290, which is a significant amount of money for the scope of the cleaning I requested. Unfortunately, the cleaning was extremely underwhelming. The company sent me a detailed checklist outlining what would be included, but many of those items were not completed. Even the trash was not taken out, despite trash removal being listed as part of the service. There was still trash left in the trash cans and underneath the couch. I also found dirt and debris underneath the couch that clearly had not been cleaned. The inside of the refrigerator and the cabinets were also not cleaned, even though I understood those areas to be included in the detailed cleaning I purchased. The bathroom was one of the main areas I specifically asked to be detailed, and even that was not completed to the standard I expected. There were still areas with visible dirt and buildup. The bedroom also required very little cleaning, yet it did not appear that the detailed services were actually performed there either. I was home during the cleaning, so I personally observed that some of these areas were not being addressed. That is particularly frustrating because the service was marketed as a detailed cleaning, not simply a quick surface-level cleaning. If you are going to charge nearly $300 to clean a kitchen, living room, bathroom, and bedroom, the services advertised should actually be completed accordingly. When I contacted them about the issues, I was offered the option of having someone come back and redo the cleaning. I declined because I am not comfortable having someone else return, and I cannot afford to take another afternoon off to accommodate another cleaning appointment. I requested a partial refund instead because I paid for services that were not fully provided. I would strongly recommend carefully reviewing exactly what is included in the service before booking and making sure you document the condition of your home afterward. Based on my experience, the quality of the cleaning did not justify the nearly $300 price.