The cleaning crew is consistent, charming, upbeat, and the do a great job. When I ask them to…read moreconcentrate on anything specific, they hop right on it immediately without resistance. Top notch in all ways!

Everything was great! From scheduling to the end I was so relieved! It was my first time booking…read morewith Natalie's cleaning and the response time was so fast and I was able to have cleaners come the very next day! I have a studio apartment, but I checked to make sure there wouldn't be any surprise fees. I just booked a basic cleaning and two cleaners arrived. The price was exactly as quoted, the cleaning job was fantastic and they were in and out exactly as scheduled. 10/10 definitely recommend!!

Was looking for another cleaning service since the one I been using for the past 3-4 years start…read moregoing down hill. I don't want to mention their name but I always request the same team but the last 3 cleaning was someone different and they always give me an excuse of why she couldn't make it when I call it out the day of. So i went on yelp and ask for a quote of couple different cleaners. The help cleaning service reply back fast and price was fair. Not the cheapest but not the most expensive either. I check their review and it's mostly positive. So i give them a try and they did a wonderful job. Karena and forgot the other name came on time and was ready to work. They didn't not stand around and chit chat like the other cleaners. They did 4 hours for 3/2 house. Wipe and vacuum the house, some deep cleaning in the kitchen as well. Even wipe the blinds and baseboards without extra charge. Would definitely recommend Help cleaning service and team Karena!

Loved the team that came on time and was very diligent. My house was spotless and very welcoming…read more First time discount definitely helped. Service was great that I signed up for a biweekly cleaning with the same duo.

Prompt and courteous service. Maidserve was able to accommodate my needs on New Year's Day…read more Imagine! They cleaned a new apartment top to bottom and stayed within the stated quote. My contact was very responsive, even on New Year's Eve.

The team arrived on time, and they were very nice and did a very good job of cleaning. It took so…read morelong to do the kitchen and bathroom, I was afraid they were not going to be able to finish the house, but miraculously they seem to have reached every corner and wiped down and cleaned everything within the time allotted. I think the value you get for your money is really good. I asked them to help me with a few other things, and they were very congenial and helped me. They didn't speak English very well, but we used our phones to communicate, and it wasn't so bad. There were some nice touches too, like how they displayed the towels like a cruise or hotel. So why 4 stars? I had to point out mirrored closet doors that were completely missed and obviously dirty, and of the 3 sets of sliding glass doors, it was strange that one set would be washed inside and out, but another set in the same room wasn't cleaned on both sides. (But when I asked them to clean it they willingly and apologetically complied.) And even though I had listed that I would want help with laundry, that wasn't touched at all, and because I didn't realize until later that they didn't understand English, I had to decide to not have the bedsheets laundered and have the beds made. By the time I realized they hadn't understood my request it was too late to keep that part in and get done in time, so I told them to just make one bed with fresh sheets and leave the other two rooms. Also, after they left, I noticed a few very obviously missed areas, and there were a couple windows that were partially missed (I asked for windows to be cleaned on the inside.) But considering how quickly they got everything done, I don't fault them too much for the bits they missed. Like I said, it was only after they left that I noticed it, and I'm sure if I had pointed it out they would have happily cleaned it to my satisfaction. All in all, I think they did a great job! And I think I will give this service another try, at a future date.

Wonderful service.m and a friendly cleaner. They were able to fit me in quickly and did a great…read moredeep clean. I'd def recommend!

Rocket Maids was amazing! I used them for both move-out and move-in cleaning-- they were efficient,…read morecommunicative, and thorough. Pricing was also transparent and there were no surprise bills. I was especially impressed with Marisol. I would definitely be using Rocket Maids again, and highly recommend them!

This review is long overdue. Nazira and her team did an incredible job cleaning our home for the…read moreholidays. We were shocked at how clean every room was and the attention to detail they put into cleaning our home. We received several quotes, and Nazira's was competitive and offered the best value for what we received. I will be hiring Nazira and her team again! Can't recommend them enough!

OMG! they are unbelievable!!! They did MAGIC at my mom's old apartment. They managed to get rid of…read more30+ years of kitchen grease! The apartment has NEVER been this clean. I remembered when she moved in how the kitchen looked dirty and honestly it only got much worse. I tried myself degreasing it with no luck. I saw their before and after videos, and thought they would probably make the kitchen as clean as when we moved in but instead it looks new!!! My landlord was so impressed that asked me for their contact information for their other units!! Absolutely wonderful value and service and responsiveness!!

Crew did a good job…read more They charged extra without telling me that there would be an extra charge.

I had deep cleaning done on my house for a total of 4 hours. The team of two did two bathrooms,…read morekitchen and partial of the laundry room. They took about an hour for one bathroom and I was a little disappointed with the laundry room as it wasn't completely clean. The first bathroom was pretty spotless which I loved. The laundry room still had plenty of cobwebs, however the floor was where most of the work went to. The ladies were very nice and listened to my concerns and requests. I'd hire them again.

I highly recommend Mya. I was initially concerned about booking a cleaning service from an online…read moresearch. But when I called, Chris immediately put me at ease and explained everything. They were even able to schedule a Sunday cleaning for me which was so appreciated since I had a family member coming home from the hospital and a deep clean was needed. The price I paid for a double-deep clean was very worthwhile. Lupe and Samy spent a solid 5 hours cleaning and I am so pleased with their work. I will definitely have them back again next time. Lupe and Samy arrived on time and began working immediately. They brought all their own cleaning products and equipment. Everything was cleaned to perfection! They are both very hard workers and they really know how to clean professionally. I highly recommend Mya Cleaning and especially Lupe and Samy. I will have them back again! Thank you for your great work!

I called to schedule an appointment, they scheduled my appointment, they take all my information,…read morespecifically asked for my credit card information to process payment before the services are rendered, ALL of that to call me the day of the appointment few hours before the appointment to cancel. They proceeded to say the mandatory "I'm sorry for the inconvenience" line and without my consent they shared my contact information with other businesses prior to the cancellation. So they knew they were going to cancel beforehand and they didn't have the courtesy to let me know until the last minute. Instead they shared my contact information without my consent. Disorganized, shady, unprofessional, not reliable. I hope they do better to the next person.

Where/What: we live in DTLA in a 2 bed/2 bath apartment that gets fairly dusty. We also have a cat…read more Service: Luca did the best cleaning job I've ever seen. The apartment was spotless. You could almost eat off of the bathroom floors, not that I recommend that. I'd just never seen the bathroom that clean. If you can, definitely request him. Very mellow and polite guy. Also, I received a quote on Yelp for the time and price it takes to clean our place, but I ended up making the reservation by phone. The quote and actual time/cost it took were spot on.

Well this is a bummer. Lovely team came through to clean today, worked hard for four hours in the…read morespace, but it seems four hours of deep cleaning wasn't enough time to finish up some very basic things like interior glass windows and door panes, dusting mirrors, monitors and televisions. I found frustrating clusters of dust and cobwebs in several corners. I got the impression they had to rush to finish the bigger spaces as they'd perhaps used time to organize a bit too much. Now herein lies that pesky rub you see, because I'd rather explicitly declined the organization services, repeatedly saying things like "don't bother about that pile of shopping bags in the pantry, I'd much rather you just vacuum and dust as much of the room as possible excluding that pile. Well, it seems there's now a beautifully organized pile of shopping bags in that pantry. Which is indeed lovely, but wasn't what I asked for. Now in fairness I'd left three loads of laundry piling up on an armchair. At the last minute I had to run to the dentist so I said hey maybe it's not so bad if you do that folding, eh? That sure would be a great big help. Well, turns out the nice gentlewoman who is texting me today says that folding three loads of laundry takes ONE HOUR! One hour folks, one full hour to fold three loads of laundry... which all fit onto one chair... Hard to wrap your heads around it. But what can one do? And at the end of the day I accepted that they'd need more time on account of the laundry, suuuuuure. They said they'd need an hour. Suuuuuure. Let's make this the deepest deep cleaning this space ever did see. But no. That's not how it was to go down. Not for our 1200 square foot 2 bed, 2 bath. Because when they left, I noticed the kiddo's paw prints alllll over the windows. The glass doors. The mirrors. Those dusty mirrors, and monitors, and corners, and televisions. I mean, it burned! How high id been flying reading these reviews. To have to spend my afternoon vacuuming and dusting after dropping $500 on a 2BR apartment?!?! guys. Something's really going wrong here with the communication. And imagine my final horror communicating with Maria T, who when I politely enquired about the windows and undusted unvaccuumed areas, simply dug her heels in again and again making some halfhearted arguments about how there was to organize in an "area that took a long time." Yes, the pantry. I had specifically asked that they focus on cleaning and vacuuming the space. Yes, there is a pile of reusable shopping bags and appliances down at the end. No, I did not request organizing. Oh you can do a little? Okay sure, but, please do not spent time organizing unless you really have that time, the priority is cleaning. I don't know how much more clear I could be! I said this in my intake as well. So then to be told "due to the """"condition""""" of the """""space""""" (scare quotes), we would need more time blah blah. As if to insinuate we had some kind of massive issue with just SO much crap and mess that it was a two day job! Mind you, we had a professional cleaner through last month! And were on vacay not making messes here last week! And I scrub and clean this place lot on my own. All the dishes were done, the beds didn't need changing cause sheets were clean, I'd just done a deep bleach clean of both bathrooms 2 weeks ago including ceilings! I'd just vacuumed under the bed!!You feel me?? We were not like... so far gone that a team of 2 PROFESSIONALS could not get it done in four hours. And THEN to catch an attitude with me via text in the aftermath and dig your heels in... man .. wherefore, legendary Customer Service of Aya? instead of acknowledging that yeah, maybe you should not have had to spend your afternoon cleaning fingerprints and dusting and vacuuming after you just paid $500 to let some pros handle it. All I read over and over in these reviews is that these guys try to make sure your expectations are met. Mine were low. And still aren't met! I would have loved to have the team come back to see how they maintain it but now what? Is this how they go? Every time you low key shamed for your home and then they tell you that's why they couldn't just finish a basic clean? Lol what??? Anyway Im bummed!

Five stars for Team 17 Lucy and Yolanda! They were polite and professional, and they put up with my…read moreenergetic doggie. My house was spotless, and I loved the little finishing touches, like how they folded one of my blankets into a pillow. I have to say, many other companies would extend time on purpose as they were hourly and gauge me for money. You know what you're getting with a fixed provided for most cleanings. They provide a great value and do an amazing job.

very good cleaning but they broke my kitchen stove knob and scrubbed so hard on my toaster that all…read morethe numbers came off and now i cant tell the temperature or if baking or defrosting. ugh!!!!!!!! who does that?????

Very kind, very thorough and affordable. Carlos even came over to make sure the job went well after…read moremy house required extra cleaning because our home was not clean when we moved in. I would use LA House Cleaning Services again! Thank you guys very much.

I've used this company a half dozen times. Aside from one time, there were always issues after the…read morecleaner left. Most recently, I got a text saying "the cleaner says there's a lot of dust and stuff on the bathroom sink can she charge you an extra 30 dollars?" Didn't realize I had to clean my place before a cleaner came. They ultimately refunded the 30 but I'd steer clear of this company. When I got home after the clean yesterday, there was dust everywhere, sticky counters, wires balled up on my couch. Horrible job and they offered zero discount after I sent pics.