Very disappointing....Expensive & made promise's with no intention of fulfilling....When I called &…read morecomplained the garage door was left wide opened & there was trash on the lawn I got an extremely uncaring & not my problem type of vibe & attitude from who ever answered the phone....will never use again & will certainly never refer out....

The good: Professional and friendly dispatch service The…read morebad: Seems like only surface cleaning and some staff care more than others about doing things well- The ugly: Pricey-They nickel and dime every action, every minute.

Their crew arrived on time and went right to work. They cleaned things I didn't even realize need…read morecleaning, All in all a stellar job. Thanks, Evergreen

I am shocked by the communications with the company. John was very kind, and we had a few back and…read moreforth conversations which he was super easy to communicate with. We confirmed a time for 2 pm on Tuesday. It was 2:52 p.m. when I asked for an update and requested she come on Friday if she will show up after 3 p.m. Ana messaged me herself shortly after. It started to get confusing talking to two people, and she couldn't give me any update on her schedule. She ended up calling me a few minutes ago about a cleaning that was ALREADY canceled with John on wednesday. I am not sure why I would need to update two people about my schedule. I needed my house cleaned by Friday, couldn't get a consistent time out of Ana and informed John as such. I instead said could we try for something next month with more time. John responded right away and was professional regarding it and he said he would let me know about June 30th. After texting with Ana today I decided it's best not to move forward with their service. I have a baby and elderly parents, and am handling a move by myself. I don't need inconstancies, people who can't stick to a schedule, multiple conversations with more than one person about coordination and someone who chooses to escalate a conversation after respectfully saying I prefer all communications with one person. All conversations with John have been added in green and all conversations with Ana have been added in blue. Personal information has been blacked out. I couldn't add all my texts with John. Wish I could because he was very courteous, very understanding and was able to communicate easy with me.

This should be 4.5 stars as this team is always reliable and efficient. I've been using them on…read moreall company homes for 4 years. Everything from construction cleanup to general weekly maintenance. the ADM Group appreciates this service.

don't use this company!!! they don't clean right and they are very rude and unprofessional…read more worst service ever Carolina and jamie are rude people

This business's second response being defensive and not at all customer focused just made my…read moredecision not to use them ever again much clearer.

I don't even know what to say about this business except how impressed I am with their team, and…read morehow grateful I am. I had somewhat of an emergency cleaning situation while I was in town, at a family home- 9 hours of hard cleaning labor specifically and, these 3 women got it done in 3 hours, THE SAME DAY I CALLED. They stayed until 6:00 to finish the job right. Not only did they bend over backwards to make this happen, it was a good value, and the ladies were absolutely lovely. I found that all 3 of the women were trustworthy, hard working, prompt, accommodating and friendly. If I EVER need a cleaning service again while in town, I would not call anyone else. Irma is outstanding and friendly, I really enjoyed meeting her.

Excellent communication, speedy response and service…read more Dennis was easy to deal with. Alexa was amazing. I will definitely use EasyClean Solution again. More than happy with results

Clean 1,800 sq ft house that needed TLC including kids' hand prints wiped from walls. Quick and…read moreeasy resolution to service feedback I provided.

I'm always impressed with the efficient cleaning, professionalism and overall experience with…read moreEcoFlow. I also appreciate the shorter 2 hour minimum service which works perfectly for my small condo. highly recommend their services.

Pavel was a joy to work with in scheduling our cleaning. I had to unfortunately reschedule 3 times…read moreand she was nothing but patient and accommodating for our requests. She was very prompt in responding to our texts with questions I had. The staff was prompt in arriving to our place for cleaning and brought all the necessary equipment. They were very kind and understanding when I explained what cleaning I needed done. I wiped the areas they cleaned and it was spotless. If there were any missed spots after inspections, they promptly cleaned it up with a great attitude. They finished in 2.5 hours for about 950 sq feet with two bathrooms and two bedrooms. I would recommend their service again.

Whenever I am about to leave a terse review, I want to just say that my experience is only one of…read moremany. Some people will have better, some will have worse. This is just what happened for me. We were just moving into a new location and needed a deep clean prior to the movers and other contractors. Anita from MaidsApp was one of the only companies to actually respond when I asked for details on the service. After talking with her for a few exchanges, I decided to go with them. The service was arranged over the phone, set for 3pm a few days later. On the day, we prepped the space for the cleaners and waited. 3pm came and went, so I called at 3:15pm and asked for an update. I was told politely that the cleaner (just one?) would be running a little late. I was told 5-10 minutes and she would arrive. At 3:45, still no show. I texted the number I had been provided and asked what was going on? If there were delays, why did I have to be constantly reaching out for information instead of a simple phone call to tell me what was going on? No response. At 3:59, I called to cancel the appointment. No one answered, so I left a message. I received a text at 4:07 apologizing again. They offered a small discount and said the cleaner would arrive in five minutes. Ten minutes later, I got a text from Iris saying she had arrived. Roughly an hour and a half after the scheduled time, our home "deep cleaning" began. Now I want to be clear, Iris did an admirable job. She was alone in a 3/2 to perform what had been described to me prior as a deep cleaning. What we ended up getting was...a good cursory cleaning. She did go extra on the fridge, and we appreciated that, but this should have been a two-person job. I don't hold anything against Iris for the state of things, but the overall job done to the house was not "deep." There was plenty of grime left in the kitchen, and some areas were basically untouched. I am sympathetic to the fact that we are living in difficult times right now, but the customer service provided was severely lacking. If a scheduled time is going to be missed, a simple phone call would have sufficed. They could have asked if 4pm would be better, and I wouldn't have minded at all. The lack of courtesy was frustrating. The level of cleanliness we had after a "deep clean" left a lot to be desired. I think whomever is dispatching needs to rethink sending a single person to do anything in-depth to a residence. Or just don't advertise a function that you are not prepared to meet. Again, Iris did her best and I hold nothing against her. Also, I am just one of many experiences, and your mileage may vary. I just don't think I'll be coming back this way for future cleanings.

I've just tried to use the services and I must say I'm appaled and scared I gave my information to…read morescammers. The number they shared doesn't even go through (626-219-681) and the maid never came!!! Awful!

Hiring this company to clean my new home before move-in was one of the biggest mistakes I've ever…read moremade. As a proud Armenian, I chose them over others because they were a female-owned Armenian business and because they promised to use steam cleaners for a true deep clean of walls, cupboards, the oven, and more. I trusted them completely. That trust was betrayed from the moment they arrived. The cleaners immediately complained about their previous client not giving them breaks, so I offered to get them food and coffee. When I returned, they were smoking outside my back door with the doors and windows wide open. Later, while I stepped out to take a work call, I found them smoking again. They also told me the job would take longer than the three-hour minimum I was quoted. Wanting to be fair, and never having hired cleaners before, I trusted them again. Unfortunately, I was in the middle of a workday--on calls and stepping outside often--so I wasn't able to properly monitor them. By the time they rushed out around the four-hour mark, I only gave the house a quick glance, assuming the work was done. It wasn't until my partner arrived and looked more closely that the shocking reality was revealed: No steam cleaners were used at all. Dust remained on doorframes and the tops of cupboards. Sticky chemical residue covered walls, shelving, and windowsills. Toilets were still stained (later removed easily with bleach). The whole house reeked of smoke. Worst of all, harsh chemicals had been used on my stainless steel oven and backsplash, permanently destroying the finish. The oven knobs peeled, and the backsplash was left scarred and stained. When I contacted the owner, she first denied everything, then tried to blame me for not warning them that I had stainless steel appliances--as if that is a client's responsibility. After I sent photos, she backtracked and offered three free hours of cleaning. But by then it was too late--we had already re-cleaned the home ourselves, and the appliances were beyond repair. A couple of months later, when I followed up, the owner refused to honor her promise. She even admitted they didn't own steam cleaners at all--the very reason I had hired them in the first place. Realizing her mistake, she begged me not to post a bad review and instead offered a single free hour. I didn't write the complaint immediately because I wanted to see whether she would ever stand by her word. After weeks of stalling, she finally called late on a Friday evening at 7pm, saying someone could come the next morning. When I explained that such short notice was impossible, she essentially told me to "forget it." This company lied to me repeatedly, ruined my appliances, left my home dirty and reeking of smoke, and treated me like a fool for trusting them. What should have been a straightforward, professional service turned into one of the most disappointing, disrespectful, and dishonest experiences I've ever had. They failed to deliver the service advertised, caused permanent damage, and engaged in blatant dishonesty.

Wonderful Cleaning Service I use them in my company multiple times and they did a great job. I…read morewould highly recommend them.