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    Star Prime Pro Cleaning

    4.0 (1 review)
    Open Open 24 hours

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    Response rate

    100%

    Services - Star Prime Pro Cleaning

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    Commercial standard cleaning

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    Move-in or move-out cleaning

    Janitorial services

    Post-construction cleaning

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    6 months ago

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    Miguel A.

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    Janeth's Cleaning Services

    Janeth's Cleaning Services

    (198 reviews)

    Quality and value! Very transparent with what services will be done. Janeth's Cleaning Service…read moretruly exceeded every expectation I had. The team they sent, Evelyn and Ana, did a phenomenal, transformative job. I'm stepping into a new role as a caretaker for my uncle, who is battling terminal cancer. His home hadn't been properly maintained for the past three years, and I needed it to be cleaned before moving in. What they walked into was overwhelming. What they left behind was nothing short of a complete reset. The house feels livable again. Peaceful, even. And the bathrooms...I can't even begin to describe how bad they were. Truly. But after Evelyn and Ana worked their magic, I have zero hesitation using them now. That alone says everything. The kitchen--my sanctuary--was brought back to life. That clean house smell? Absolutely divine. You can feel the difference the moment you step inside. This wasn't just cleaning. This was care, respect, and restoration during a really heavy time in my life.

    I hired this cleaning company about a month ago and I was conflicted to write this review, but the…read moremore time that passed the more details I noticed post-cleaning that really bothered me. I requested a deep cleaning of my completely empty 3 bedroom, 2 bathroom, one story, 1140 sq ft condo. The day of the job, 2 very nice ladies showed up with all of their own cleaning products and vacuum. They took 5 hours at $75 an hour and I tipped them $25 each. They did a really nice job cleaning the vertical blinds in each of the 3 rooms and the dining area where the large window with sliding doors also has blinds. The rest of the house where I can tell they cleaned, they did a decent job, however I immediately noticed that: they did not properly clean inside the shower of one of the bathrooms because there were some cobwebs in the corner; they did not dust the walls since I could see some cobwebs in one of the bedrooms and near the vent of the dining area; the chandelier in the dining area was still dusty; the top of the bathroom cabinets were dusty; the washer and dryer are in a closet where the sliding doors are removed, the bottom tracks were dusty and clearly not vacuumed. I just feel that working in an empty home for 5 hours should not result in so many details missed. For the price they charged and the time they took, I was very disappointed. While I appreciate the punctuality of the ladies, their kindness and the quality of cleaning they provided on what I could tell was cleaned, I do not think I can work with this company again, nor would I recommend them.

    Optimal Cleaning - The piles of trash I came home to.  The dumpster is literally right outside the door.

    Optimal Cleaning

    (38 reviews)

    Friendly, respectful, and quick. Will consider again if the services are needed in the future.read more

    I must have caught them on a bad day. I just paid $250 for 5 hours of cleaning and I honestly feel…read morecheated. Our agreement was that the kitchen, bathrooms and flooring be the priority-- she didn't have to clean the rest of the house. I had a busy day of errands, very excited to come home to a clean house but that definitely was not the case. Here's what I came home to in the kitchen alone: -Uncleaned microwave -Sink full of dirty dishes -3 full trashes, which included Burger King from Kat's team and the emptied trashes from the bathrooms. (I've never had a cleaner not take the trash out, especially their own trash!) -the counter completely clear and wiped down, only to find the appliances that were on them under the counter still dirty (blender base, toaster, and crockpot all dirty with old food stains) -smudges on the stainless steel fridge showing that it hadn't been cleaned. Our kitchen is small and it wasn't in terrible shape before they came. It really makes me wonder what they did?? Put dirty dishes in the sink, put dirty appliances under the counter, wipe the counters down and call it clean?? The bathrooms weren't as bad but they weren't cleaned well either. There was soap scum on the shower head still and dust on the vanity (we recently had it repaired so there's chalky dust in places). The floors were the only thing done well. When I texted Kat about the issues she said that they didn't load the dishwasher because there were already dishes in there. (Wouldn't it have been more appropriate to put away clean dishes than randomly putting appliances under the counter?? Why clear the counters but not the dishwasher?? Why not hand wash the dirty dishes??). She gave no response about the microwave or trashes. All she offered to do was return my $35 tip. I feel she should've refunded more for the shabby job but oh well, lesson learned- never trust cleaners to clean while you're not home and never send payment before inspecting the work. The 2 stars are for the good communication during scheduling and for arriving on time.

    Star Prime Pro Cleaning - officecleaning - Updated May 2026

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