Quality and value! Very transparent with what services will be done. Janeth's Cleaning Service truly exceeded every expectation I had. The team they sent, Evelyn and Ana, did a phenomenal, transformative job. I'm stepping into a new role as a caretaker for my uncle, who is battling terminal cancer. His home hadn't been properly maintained for the past three years, and I needed it to be cleaned before moving in. What they walked into was overwhelming. What they left behind was nothing short of a complete reset. The house feels livable again. Peaceful, even. And the bathrooms...I can't even begin to describe how bad they were. Truly. But after Evelyn and Ana worked their magic, I have zero hesitation using them now. That alone says everything. The kitchen--my sanctuary--was brought back to life. That clean house smell? Absolutely divine. You can feel the difference the moment you step inside. This wasn't just cleaning. This was care, respect, and restoration during a really heavy time in my life. read more

I hired this cleaning company about a month ago and I was conflicted to write this review, but the more time that passed the more details I noticed post-cleaning that really bothered me. I requested a deep cleaning of my completely empty 3 bedroom, 2 bathroom, one story, 1140 sq ft condo. The day of the job, 2 very nice ladies showed up with all of their own cleaning products and vacuum. They took 5 hours at $75 an hour and I tipped them $25 each. They did a really nice job cleaning the vertical blinds in each of the 3 rooms and the dining area where the large window with sliding doors also has blinds. The rest of the house where I can tell they cleaned, they did a decent job, however I immediately noticed that: they did not properly clean inside the shower of one of the bathrooms because there were some cobwebs in the corner; they did not dust the walls since I could see some cobwebs in one of the bedrooms and near the vent of the dining area; the chandelier in the dining area was still dusty; the top of the bathroom cabinets were dusty; the washer and dryer are in a closet where the sliding doors are removed, the bottom tracks were dusty and clearly not vacuumed. I just feel that working in an empty home for 5 hours should not result in so many details missed. For the price they charged and the time they took, I was very disappointed. While I appreciate the punctuality of the ladies, their kindness and the quality of cleaning they provided on what I could tell was cleaned, I do not think I can work with this company again, nor would I recommend them. read more

Where do I begin?! First off, Evelyn and Anna did a PHENOMENAL job!! I felt so bad because one of the bathrooms needed extensive cleaning but they made it look brand new! I've been having a tough time trying to get the hard water that's caked onto the glass shower doors FOREVER with no luck but these ladies worked their magic and cleaned them out!! I am so grateful for their amazing work! They were very sweet and cleaned the two bathrooms quickly and with ease! I will definitely be using Janeth's cleaning services in the future!!! I've attached some before and afters of the master bathroom that needed extensive cleaning!!! Wow just wow!! So beyond happy!! Thank you again Evelyn and Anna!!! read more

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I'm glad I choose Janeth's cleaning service! They did a deep cleaning, and wow! They went above and beyond. Alma and Gloria were very sweet, they thoroughly cleaned under beds, desks, and behind the couch. Their services were more than I expected. I will continue to have them come back and clean on a regular basis. Thank you! read more

Janeth's Cleaning Services - Home Cleaning Near Me - La puente, California

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Two ladies, Gricelda (not the boss) and Ruth came punctually this morning to clean for almost six hours -- meticulously wiping, scrubbing and sanitizing every square inch of our home (at the least the areas we requested). They were professional, considerate and diligent. Originally, it was only supposed to be 4-5 hours, but they needed an extra hour and worked NON-STOP even through lunch! The bathrooms were spotless, the stove was SO clean (including the iron grates which were magically transformed to be cleaner than it has been in years!), and bedrooms were neatly organized and dusted. There were a few spots they missed, but it wasn't from not trying. Gricelda and Ruth are extremely hardworking and we greatly appreciate their amazing efforts. Thanks to Gricelda (the boss) as well for being very responsive, professional and communicative, following up with us and confirming the appointment in the days leading to the schedule. Would def recommend! read more

Amazing job with our apartment move out clean. 6 hours two cleaners 6 hours for $420. Worth it and not a bad price! Thank you!

The two ladies are very professional and pay attention to details. Will recommend this service

Janeth's is great. Her teams are punctual, hard-working and easy to work with. We have been using her services for about a year now. I highly recommend! read more

The service was great. They cleaned exactly what I asked and cost much less than other cleaners. I would definitely use Janeth's for future house cleaning needs. read more

On 12/20 we had an amzing team come in and clean our house. We reached out 12/17 on Yelp and the response was quick and efficient. The team reached out and was transparent about the cost and services provided. We settled upon a 7am time and the team arrived ready to go. For a little over 3 hours they knocked out all the areas of the house except one part I pointed out in particular so a minus knock on that. There might have been a communication issue on my end as well but as for the rest of the house they did a great job. We have family staying with us for the Holidays so this was a huge help. My wife and I aren't slobs (I might be one actually) but we also aren't the cleanest in the world so a deeper cleaning is exactly what our house needed. It was weird to see our applicances and bathroom areas so spotless and the amount of peace of mind it brought to us is difficult to put a price tag on. I would recommend Janeth's team to anyone if you are in the local area. read more

So I was beyond satisfied with the services today , they went above and beyond they did more than what Molly Mail used to do for me ... the fact they even got into all the crevices of the window seals cleaned the blinds as well , moved all my stuff to make sure they dusted correctly not just around "objects" is what matters to me I definitely will continue my services with them I'm glad I no longer have Molly Maid . I wanna thank Maria and Monica for doing a EXCELLENT JOB !!! read more

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Would not recommend. I requested cleaning for my 3 bed 2 1/2 bath with a focus on bathrooms, windows, and floors in common areas given I keep my home fairly clean. I was told it would take 2-3 hours with 2 cleaners. 2 cleaners showed up on time, we did a walkthrough of the home and I left to go run errands. When leaving, I noticed they both started working upstairs in the same area which I thought was strange but figured they had a method. However, when I returned home the house looked as I left it. The entryway and second floor where the living and dining area, half bath and kitchen had been untouched. Upstairs, the shower wasn't cleaned, mirrors and floors in bathrooms weren't cleaned, sink wasn't wiped down, carpet wasn't vacuumed, hallway floor not mopped and to top things off, a figurine in my bathroom was broken. Still, right at the 3rd hour, cleaners notified me they were "done". I advised them of things that were not cleaned and they disregarded and left anyway. I had an event a few hours later so I rushed to tidy up what wasn't cleaned properly. I immediately reached out to Janeth to notify and I was met with unpleasant and unprofessional responses. I sent pictures and she requested to come clean the following day but given the event and my 3 hours had already been wasted, I didn't feel confident in the service I would receive. I requested the amount I owed nonetheless but was met with several texts about how I was being "unfair" and was told to "have a nice day". Never once asked about replacement of the broken figurine. Never acknowledged the fact the cleaners had not done anything but simply make the owner suite bed. What did they do for THREE HOURS in my home? Anyway, I reached out to another company to clean this weekend. Hopefully I have much better results. read more

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I used Janeth's cleaning service for almost a full year. I intended to only use them for a few months after I had my son last year but I loved it so much that I kept them long term. At first every two weeks, then moved to once a month. Each one of the teams that came (maybe just a few different ones?) were all great. Everyone was super friendly, really courteous, and everyone did a great job. The owner was so great at communicating every time I reached out and gave very gentle reminders when I forgot to pay right after the service (so sorry!) . As a mom of 3, with a live in 95 year old grandpa to care for, homeschooling my oldest, and working part time independently, the cleaning service was soooo nice to have. Will definitely use them again if the need arises. read more

I had booked for a deep clean Janeth's service was Very good they clean to the very tiny details and I will definitely book again.

I wish I could give this company a good review. On the plus side, this review is not to criticize their cleaning skills. I visited their website (there is a link on their yelp page) back in October '23 to get more information on the company and the work they do. There was a link on the site to leave an email so I did, I explained what I needed to have done and the frequency. It's now more than three months later and I still haven't heard back from them; not that it matters at this point. I guess they were too busy. Oh well. I tried. read more

Contacted Janeth's Cleaning Services since I'm still recovering from a partial torn tendon on my foot and they were able to accommodate a date and time that worked. These ladies did a great job. I'm very pleased and did a thorough job. Highly recommend them! Good value. 2.5 hours for (2) ladies Reasonable rate. read more

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Able to accommodate us on short notice. OK then bye the cleaners was very good. They worked nonstop for several hours and the outcome was excellent. We were very pleased, and will be using them again in the future. read more

I've had their services twice, very satisfied about their work. Easy to make appointment, easy to make payment, and they relied me very fast. read more

Janeth's Cleaning Services - Bathroom - Home Cleaning Near Me - La puente, California

I've been struggling to find a trustworthy cleaning service for years, and I have finally found it. Janeth's Cleaning Services responded to my Yelp request quickly and arrived right on time today. Although initially scheduled for 4 hours, they ended up working hard to clean away the years of grime and abuse that has accumulated for 7 years. The two ladies worked nonstop, even moved my beds and sofas to get to places I've never bothered with before and in just 6 hours gave my house a brand new look. I've honestly forgotten my faucets were supposed to be shiny and my bathtub glass door can be seen through! They even asked for a stepladder to clean the top of my fridge! I cannot recommend this company enough and I'm so happy that I've finally found a long term house cleaning service I can rely on for years to come. I only wished I took some before photos, but I think these after photos speak for themselves! read more

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Ladies went above and beyond. They were so nice and targeted our problem areas as requested. Very pleased with their marvelous work. Will definitely use them again the future. Background: My grandparents are in their late eighties and their home needed extra love. They we so pleased and happy to see their home so vibrant. I'm medically/physically unable to clean certain things due to mobility restrictions, so I was thrilled to have someone help. As mentioned above, their work was done very well. We can't thank them enough and look forwarded to scheduling again in the near future!(: read more

Super punctual and does a great job every time! Scheduling is super easy through text messages. Highly recommend!

No complaints. Showed up on time. Blinds were cleaned really well - want expecting that. We will use their services in the future.

the start was great, but if they went over the four-hour time by a few minutes, they charged more and i had to pay even when it was just fifteen minutes. i was charged $280 for four hours. They missed a couple of things but i pointed it out the next time. Then one of the women broke a custom handsoap dispenser, probably the woman that was very fast according to the other woman, but, what was troubling was that they did not tell me, i felt they just hid it. i noticed because it sat on my window sill and i had to reach out to Gricelda and she returned the response that they forgot to tell me? huh? i was there before they left that day, how do you forget? Look, accidents happen and i don't care about material stuff if they just confessed what happened, but when you hide it and say you forgot, then that is not right. Anyway, when i tried to schedule them again, they blew me off......claiming i did not trust them? I forgave which is why i called them to come back, but they made me feel badly for reporting the missing item. Oh well, read more

I first contacted Janeth in October 2019 after my landlord recommended her services. She was quick to respond and her rates were affordable. We arranged everything entirely via text messaging and she sent me the same two ladies every other Saturday to clean for 2 hours without fail through the end of the year. The ladies that cleaned my place did a decent job. One of the ladies spoke English while the other only spoke Spanish, but between the two of them they got the job done. Then in January I asked to take a break from our regular schedule. This lasted all of 3 weeks and I asked if we could resume our bi-monthly schedule. Janeth replied promptly and we set up services for the following week. When I didn't receive a confirmation for our next service two weeks out, I texted Janeth again to remind her that I'd like to restart cleaning services for every other week. However, more than two weeks later and after sending a second follow-up message, I've yet to receive the courtesy of a response. Needless to say, the lack of professionalism demonstrated here is pretty disappointing. read more

Janeth's Cleaning Services - Home Cleaning Near Me - La puente, California

If i could give a 3.5 I would. The cleaning and the work was excellent. I am satisfied for the work that was done in the areas that they were able to get to. The problem was the lack of communication throughout the entire experience. I was receiving texts to notify me of the status of the arrival of the team but that number was not responding to the questions I was replying with. A team of two female came to the home, walked right in and began scoping the place. I let them get settled. I expected a game plan or at least one of them to communicate with me how long they would need, any potential areas that I may want to prioritize, and maybe their strategies for the day. all I heard amongst their convo was "mucho grande" in a bad way, I was afraid they were not going to be able to finish the house by end of day. I tried to ask them how long they might take since I am not going to wait and sit there while they cleaned but they couldn't give me a straight answer. I left and decided to return about 5 hours later and as I walked in I got no update. I had to ask for one and the lady did not think they would finish by the 6th hour. I opted for a 7th hour with one of them already explaining that she can not stay that long. I also wasnt notified how or how much I would need to pay and who do I pay? In the end they ended up not getting to the entire house and missed the garage, a garage with storage. I wished that before they started the assignment that they would have enough people to complete the job in a timely manner but instead i received an incomplete job at almost a 7 hour day. read more

Timely, good price, and overall did a good job. They were flexible with their schedule time and finished promptly.

Good job booking, scheduling, and took mobile payment and paid cash tip. The cleaners were hours late, but they communicated. There was a major storm that day. We paid extra for a deep cleaning, but it was not as deep as we needed and they got to only 4 of the 6 hours we planned. Seems to be better for regular maintenance cleaning. We were having a family party with a 6 week old infant, a 98 year old grandmother, and a recently post-op dog with bandages & wounds. Paid hundreds of dollars trying to get it sanitary and clean, but it was below expectation. read more

My bi-weekly cleaning service is fantastic. It's also a fantastic value and the cost. The team is friendly and efficient. I highly recommend them. read more

I'm not sure of other people's standards, but I was disappointed in the service I was provided today. For reference, my place is tri-level, NEWLY built, 1900 sq ft (including garage) and EMPTY. Knowing this information, I was provided a quote and informed there is a 2 hour minimum and the job may take up to 5hrs. They were supposed to arrive between 9-930, but did not start until 945am. For the amount of time that was spent only upstairs, I truly expected a better showing since my place was empty and furniture free. With two people cleaning and after giving specifics as to what I required, the task should have been completed. Two hours and fifteen minutes for a professional cleaning should have been ample time to vacuum, Light dust shades, clean bathrooms (that have never been used) and the kitchen/living area floor and wipe out cupboards. Three hours would have been enough time for the entire home, but at the two hour mark they were just getting to the second level (kitchen/living area). I honestly do not feel like much was done and I've attached pictures of the vacuum job. The third room clearly wasn't even touched with a vacuum. Once again I will stress this was the cleaning of an EMPTY, NON-USED home, with no appliances to clean. Furthermore, the equipment brought did not seem adequate for the job and the vacuum did not look like it had been cleaned out prior to. Based on the glowing reviews I really expected more and I'm bummed because I had another job if this went well. I will note I did speak to the owner who stressed that even if she sent out another team they would take the same amount of time. To me that means they are trained to drag the time out. She did offer and provide a PARTIAL refund, but first impressions are lasting impressions and I will not be recommending or using their services again. read more

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I had a great experience with Janeth's service. Had booked 6 hours with 2 cleaners. They showed up on time and did a fantastic job. My home needed the bathrooms and kitchen deep cleaned, and other areas dusted and vacuumed. They did such a good job, I will have them come out again to keep up with the ongoing cleaning. I highly recommend. read more

Janeth's Cleaning Service is really good. Response quick, show up on time, professional crews. Price is very affordable, and very honest on the time spent. Crews did a very good job. Highly recommend read more

Janeth's team came to my home and did an amazing job. I had been searching for a great team after my previous cleaner retired and I'm happy to say I found it. The cleaning was great and they were on time. I look forward to having them clean my home every 2 weeks. read more

@alva Fast responses great Service reliable friendliness hour's schedule the perimeter

I highly recommend Janeth's Cleaning Services. I hired 2 cleaners to do a deep clean of an extremely dirty apartment of a hoarder. The estimated time of the job was off, but I can't blame the cleaning service for that - as the condition of the apartment was filthy. I saw the attention to detail that cleaners showed and when they left - I felt like there was a new home. I'm very happy with my service and would love to use them in the future. read more

Fantastic Service! Tried out the Quote on Yelp app. Asked for several quotes and Janeth's Cleaning Service was quick to respond. They were easy to communicate with and it was a breeze to set up the appointment. Two ladies came on time. They brought their own cleaning supplies. Did a walkthrough to let them know what needs to be done. They went straight to work. They were very thorough with the details. Since I hadn't have a cleaning service for a while, many things needed attention and were dusty. It was expected a 5 hours service that became 7 hours. It was worth it. After the job was done, I felt totally relaxed in my own space. It was one of the best cleaning service that I got. Will use them again the next time I need help. Thank you Janeth's Anna and Alma. You guys were awesome! read more

The ladies arrived on time. They were very thorough with the cleaning. My husband and I would hire this company again.

Janeth's cleaning services did a fantastic job. I've come to the realization that I have never learned how to clean my house properly because Our house has never smelled or looked so good! Griselda communicated very well and was very informative. She sent 2 ladies to do our service and they really did a tremendous job. I highly recommend them! They bring all the cleaning supplies and even their own step ladder and vacuum. They vacuumed all of our floors before they mopped! Dog hair be gone! loved the service so much we hired them again in two weeks. read more

Janeth's Cleaning Services - Home Cleaning Near Me - La puente, California

We hired cleaners from Janeth's services last week and had issues in a few areas. It looks like others had a great experience, so ours might've been because of the specific cleaners. Trust - We hired the service because our lives have been chaotic, so we were excited for some help with cleaning. I thanked the cleaners when they arrived for helping us, as things have been rough. The whole time, I could hear the two women chatting in Spanish (which my husband and I understand), and one of them was speaking badly of our home from the first hour all the way to the last. They charge by the hour, which adds up for two cleaners - I totally understand if a cleaning needs to take longer than anticipated, but every hour I checked was another hour - and they said they would've taken "at least" 7 hours with two people. One woman was running the kitchen sink for 40 minutes (I checked and timed it because it felt weird after the first 20) - she was pretending to scrub the sink when I came downstairs, but when she left, there were food scraps stuck on visible areas of it. I deep clean the sink every weekend, so I felt strange about it. Pricing - a competitor quoted 7 hours for $50 less with one person cleaning for a deep clean even after we finished construction at the house, so I'm not sure what the issue was here. The same work with Yaneth's would've been around $500, whereas others quoted us $340 (with two cleaners and deeper clean, same amount of time and after construction). Quality- I thought "they probably did an amazing job though if they took this long." I checked the rooms they did finish, and there was so much residue left over everywhere I was shocked. The mirrors had actual hand streaks across that I cleaned again, and there was dried soap in places it didn't exist previously. The same was true for the sink, which was still covered in random stains (which I washed off later). I gave the owner a call and she was somewhat understanding and lovely, though I felt a little gaslit. She met me halfway and we settled on payment that made sense. I appreciated her responsiveness throughout the process. It was an insulting experience overall, and I'd suggest getting a clear quote before hiring the service. I don't like to write negative reviews for small businesses and feel sorry about it, but I think it's important for customers to make informed decisions about services that involve workers coming into your home for extended periods of time and possibly taking advantage of the finances. read more

Oh my goodness, I haven't had time to clean my place. (I know horrible) I kept putting it off over and over one week became two to four weeks and I knew I had to do something about it. I called Janet's cleaning service and we scheduled something the very next weekend. She sent two women and man of man did they do an amazing work. They cleaned spots of my place I never thought of cleaning. I will be definitely be keeping them. And asking for their services bi weekly. I am so happy for this cleaning service! read more

The yelp rating is a little over rated... One advice is, if you get quotation for cleaning, better get it per project, not per hour, someone can run 10 miles per hour, while other people only capable to do 5... Since I don't see anyone listing a price on yelp and all I found from one of the comments is "reasonable price"; they charge $60/hour, 2 people, reasonable or not, you judge... Here is my story First of all, they came 40 minutes late. Once they walked through my door, I told them there are 4 things in my concern: blinds, kitchen, shower room and baseboard. They then started their work.... During the process I noticed a couple things: 1. They didn't set priority well - remember my 4 concerns? instead they tried to make my bed, washed my dishes, spent a good deal of time on sweeping, asked me to help her re-charge her phone... 2. The lady who clean the kitchen sprayed the detergent directly to my counter-top and stove, regardless of the dishes and condiments set on the counter... After they left I have to re-wash all dishes and threw away some condiment just not sure is any of them contaminated by the chemical. OK, 4 hours later, time's up! They cleaned the bathrooms, sweep and mopped the floor, kitchen looked clean by the first look.... But what I found out later, my range hood was still dripping grease, she barely wiped the surface, without cleaning the inner parts; blinds were not cleaned (still remember my 4 concerns?) baseboard was half done, furniture and stuffs they moved were not put back to their original position, the ladies just left. Funny thing is they left without collecting money, not until I left messages to the owner about my 3/4 done work, she sent another person to come collect the money (she "preferred I pay her by credit card over the phone but I seriously not comfortable with that)... well, of course she didn't care about the 3/4 done work as she replied, "they spent a lot of time in cleaning your bathrooms." As from the beginning of this review I already mentioned some people are more capable than the other, with correct technique, equipment and detergent, the timeline can be improved. After all, I expect more when paying that kind of money ($60 x 4 hours), with the work rate I received, it is not quite reasonable... The reason of the extra star is just because the bathrooms are clean, not spotless clean (even "they spent a lot of time in cleaning your bathrooms"), the shower room glasses are still smoky, but general quality is acceptable. read more

Janeth's Cleaning Services - grease is still dripping after "cleaning" - Home Cleaning Near Me - La puente, California