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    Kleen

    4.7 (667 reviews)
    Closed Closed
    Updated 2 months ago

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    Response rate

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    Convenient booking system, but consistently disappointed with the quality of service. The work is rushed and incomplete -- surfaces are not properly cleaned, small items are not moved to clean underneath or behind them, and multiple areas and spots are being missed entirely. Cobwebs, debris on the floor, marks on glass, the list goes on. They do the absolute bare minimum. Updating to address the business' response: There was no mismatch in expectations between a basic clean and a deep clean. When I referenced "moving items to clean behind or underneath," I was referring to things like a piece of paper or a candle on a tabletop -- not furniture or anything requiring heavy lifting. These are within the outlined basic clean inclusions. Photos speak for themselves (immediately post-cleaning).

    Basia W.

    Bad service Do not show on time, damaged my bathroom door. Never pick up the phone Do not understand what needs to be done

    Tushita H.

    Amazing experience! Scheduling service was very easy and convenient, and they're very clear on what is covered. I also like the scheduling reminders so you don't forget! Pricing is very reasonable. Roxana and her team did an AMAZING job -- our place looks and feels spotless! I'm so happy to have a fresh and clean home.

    Oven drawer not even touched...
    Stephanie B.

    Really a shame to have to write this review since we have used their service bi weekly for the last two years but this month we moved into a new home and they sent a new crew do a "deep clean" prior to our move in. They did not clean a single thing. There were piles of dirt in every corner. The appliances were not even touched. When we called and complained they said we waited 48 hours to call (over the weekend) so there was nothing they could do. We sent photos and they still refused to refund us any money or send someone out to actually complete the clean. If you call you will get some random off shore answering company. It's a complete joke. We are definitely finding a new service as KLEEN has really gone downhill. We do not recommend.

    Dust/fuzz on a door hinge that wasn't cleaned. Just didn't feel very thorough for a "deep clean".
    Liz C.

    Used Kleen for a deep clean in an empty house, and while the team was nice, the job was not completed to the best standards. We did do a post-clean walkthrough, but after the team had left we noticed harder to see spots that had been missed. The baseboards were still dusty, and Clorox wiping areas of the oven came away very greasy/brown. Our main concern though was that our bare feet got extremely dirty walking around the house. It felt like the floor should have been a main point to clean, especially while it's empty, but when we wipe them they come away quite dirty. It was something difficult to catch in a walkthrough when just looking at the floor. When contacted with photos, Kleen offered to have the team come back to redo what they'd missed, but at this point we've already re-cleaned some areas and would rather just handle it on our own.

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    5 months ago

    The service is always great with KLEEN. The cleaners are thorough and we always get great results.

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    Office B.

    Thank you for your kind words! We truly appreciate it!

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    2 months ago

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    5 months ago

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    1 year ago

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    1 year ago

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    5 months ago

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    7 months ago

    Great Customer service and the cleaning crew that came really cared and cleaned. Definitely recommend this company.

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    10 months ago

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    8 months ago

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    8 months ago

    They are professional, prompt, and quick. I really like the customer portal for scheduling. So happy with their service!!!

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    We’re so glad you’re happy with the service!

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    7 months ago

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    6 months ago

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    7 months ago

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    3 months ago

    Love them good reliable and do the job well there not just a random company they really know how to clean!

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    9 months ago

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    7 months ago

    Team 23 did a great job. I had a deep clean done and now everything sparkles. They arrived on time and worked very efficiently.

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    9 months ago

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    3 months ago

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    3 months ago

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    8 months ago

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    Thanks for sharing your experience—it means a lot!

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    10 months ago

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    10 months ago

    This is an A1 service. I am so happy with my crew#18 and the responsive customer service. Great cleaning at a fair price.

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    1 year ago

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    11 months ago

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    4 months ago

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    4 months ago

    Amazing--Angela and Ashley did a deep clean, incredible job. Will be signing up for a regular cleaning. Very good value.

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    11 months ago

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    5 months ago

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    10 months ago

    Great thorough deep clean! Kleen remains my go-to service. Nothing to add on to the last (several) satisfied reviews.

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    10 months ago

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    10 months ago

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    5 months ago

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    2 years ago

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    1 year ago

    Did an excellent job cleaning my small apartment at a reasonable price. Would definitely hire again

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    2 years ago

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    1 year ago

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    8 months ago

    Kleen crew that came to clean my apartment. They were on time, very friendly, and cleaned my place extremely well I highly recommend them.

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    5 months ago

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    1 year ago

    My place was a mess and they did a stellar job with the. #11 Iris crew was amazing... After a year of neglect, everything is like new..

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    Page 2 of 17

    Ask the Community - Kleen

    Hi. Do you use pet-safe products?

    Hello :) We can certainly use eco/dog friendly as long as requested prior to clean. If you have… Read more

    Do provide cleaning after termite fumigation?

    I believe Kleen would clean after termite. treatment brought a special service that costs a bit more called deep cleaning. Since you would want special attention to cleaning all floors or other specific areas, this might fit the bill. The pricing… Read more

    Hi, do you do the deep cleaning service for the small restaurant?

    Good morning Ray, yes we do. Are you looking for all your cooking equipment cleaned as well?

    Do you service Monrovia?

    Good morning Karen:) Yes we do!… Read more

    What if I wanted to clean behind the gas stove and fridge? Are you able to move the appliances out, clean behind these appliances and then put them back in place? Looking for a thorough clean before I move in to a new place.

    Hello :) We will gladly clean behind stove and appliances, but would require they be pulled out… Read more

    Is it customary for folks to tip cleaning service if we have it no-monthly? It's already at the very top of our price range but also don't want to skimp. Thanks.

    Hi :) Thank you for the question!… Read more

    What precautions are they taking during Covid?

    We absolutely love Kleen. They show up on time, they wear masks and gloves and they do an excellent job. I wish I found them sooner.

    Don’t See Your Question? Ask Away!

    Review Highlights - Kleen

    Peter and Oscar are always so responsive, and the ladies on the teams are universally wonderful.

    Mentioned in 50 reviews

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    Kleen - homecleaning - Updated May 2026

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