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Dairy Queen Grill & Chill

2.3 (8 reviews)
Closed • 10:00 am - 10:00 pm

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1 year ago

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10 months ago

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1 year ago

If your hungry and you walk in, you will be waiting forever. The focus is drive thru only. The staff will look at you but not help you.

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2 years ago

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8 years ago

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16 years ago

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Jersey Mike's Subs

Jersey Mike's Subs

3.2(20 reviews)
0.3 mi

My daughter ordered 5 boxes of subs for a birthday party(days or weeks in advance) from the Heath…read moreOH location. I arrived this past Saturday to pick them up at the 1230 pm time that they were scheduled for. The employees were slightly behind due to a short term staffing issue they had at the start of opening which had now resolved but they were still catching up with orders. Additionally, someone had called in a large order online 45 min prior to their anticipated pick up time(I overheard that customer while I waited) Anyway, without any complaints from those of us waiting, the lady behind the counter (Adrienne)apologized for the inconvenience, offered each of us free fountain drinks and gave us all discount coupons for future purchases without being ask for any of this. You could tell they were very busy(it was a game day for the Buckeyes) and they were all pleasant and worked quickly to get the orders prepped. My order was only 9 minutes late which wasn't a big deal to me as the party wasn't until 2pm. I was just honestly so impressed by Adrienne's acknowledgment that it was an inconvenience to some and her willingness to offer drinks while people waited and coupons. Good customer service is so hard to find these days but they really nailed it Saturday.

ordered two subs for pickup--most of the toppings were missing on one including special requests…read moreand ALL of them were missing on the other. No dressing on either. if you go stand there and watch them make or prepare for cr*p sandwiches.

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Jersey Mike's Subs
Jersey Mike's Subs
Jersey Mike's Subs

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Fazoli's

Fazoli's

3.4(20 reviews)
0.5 mi
•$

The other two people in the family are bigger fans of Fazoli's in general, but I can always find…read moresomething to eat there. And you know what? This time I enjoyed it more than usual. Baby K got her usual pasta with red sauce, and of course breadsticks. She also loves the parm (packets for carryout, but old-school shakers if you dine in.) I got a new mac and cheese, and what the heck, upgraded to beef mac (they also have lobster- whaaaa?) And it was pretty darn good. I was afraid the meat would be a skimpy portion, but frankly there was more than enough for the pasta, and I ended up wanting a bit more of that. Cheesy, gooey, flavorful. I will definitely get it again, and try the other mac options. Upgraded to a combo with a decent salad and a drink. Real silverware if you dine in. Good service. Reasonable prices.

Rude staff, rude management, very unprofessional. I was snapped at by management and refused…read moreservice simply because I asked about an up-charge. After being asked if I wanted extra cheese on each meal, I asked if there was an up-charge. She said yes, 50¢. I expressed that this is not a fair tactic to get up-charges. I've worked several fast food jobs in the past and know that corporate does not mandate tricky up-charge policies like that. She interrupted me and said "it's policy". I replied that I understood it wasn't her fault and that I would just be calling corporate to express my dissatisfaction with this policy. She snapped at me "well it's a corporate policy sooooo". I was taken aback by her tone. I took a breath and said "I understand." Before I could finish, she said "and you can leave, I'm not serving you." I could hear staff in the background giggling. I have never in my life been denied service. I understand they are within their right, but there was simply no reason for it. I was being calm and polite. She snapped at me immediately for questioning the policy. I called the store to speak to a manager and the same girl answered the phone saying she was the assistant GM. I will lot be returning. Not that this matters, but I'm pregnant and craving spaghetti and I'm extremely shaken up and upset after this experience. I am not a confrontational person and am honestly scared to return.

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Fazoli's - Meatball Sub

Meatball Sub

Fazoli's
Fazoli's

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Dairy Queen Grill & Chill - icecream - Updated November 2026

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