Again, 5 STARS!!! I ordered a steak sub with all the toppings on a toasted wheat sub bun.... Perfection. It was so good that I literally ate an entire large sub by myself. Once I get started, I just couldn't stop. So, much delicious hot gooey cheese melted in the meat, absolutely addictive. read more

Firehouse Subs - Steak sub - Delis Near Me - Columbus, Ohio

Very clean. A lot of variety. More than just subs- Mac & cheese, salad, chili, soups. Free-style soda machine. I think I counted about 16 different types of chips. This was my first visit - oh the sub roll. So delish. I had the limited edition Thanksgiving sub which was a bit salty but oh so good. That they donate to fire department is an extra bonus. Will definitely be back. read more

Let's start with the good, I love the selection of subs and sauces. Top tier for Sub selection. Now for the hot mess category., no hello when ordering just very curt, the two behind the counter were to busy flirting with each other then working. At one point male employee touched female employees hat with his gloves on . The floors were so greasy you could skate on them. The food all over the floor in dining room and behind counter was gross you could tell it's been there awhile. Tables were disgusting. You had two other employees that were not working and standing behind the counter that could be CLEANING. Must not be a on top of things manager at this location. That place is a mess. read more

Tonight we ordered their new 12" French dip sub. OMG, it was heaven on a plate. The homemade au jus... My wife and I love it and we are looking forward to ordering again soon...I highly recommend it! read more

I decided to give this place a try today for lunch I wanted a sub, and it definitely did not disappoint. When I walked in the staff greeted me and was very pleaseat. They were pretty fast making two subs and I did not have to wait long after placing my order. The sub was very tasteful and a nice size portion and I feel the price was ver reasonable. I will definitely be back soon to explore the menu. read more

Firehouse Subs - Hook and Ladder - Delis Near Me - Columbus, Ohio

They're super nice at this location as they overheard my fiance and I agree to splitting a large sub, and gave us each our own plate and both of us got a pickle too! read more

Delicious, flavorful subs I've eaten almost everything on their menu and all of them are delicious in their own ways. My favorite is the hook and ladder. read more

apparently their hours are incorrect online. they are only open until 9pm according to theor employees

I recently ordered catering from this location of Firehouse Subs and I was honestly blown away by their customer service. I called and placed the order over the phone the day before I needed it and the entire process was super easy. For roughly one hundred bucks I had sandwiches for about twenty-five people. I didn't need the drinks and chips, just a variety of sandwiches, including vegetarian. They took my credit card information over the phone and when I came to pick everything up the next day, it was all ready to go. They even offered to help me to the car, how sweet. The restaurant itself was pretty clean and family friendly. It was around dinner time when I came by and there were a lot of folks there for dinner. The parking was a little tight with all the other businesses but there's a lot of extra spots behind the building. If you're hungry for a sub or looking to cater for a lunch, game, etc. then based on my experience you can count on them. read more

This place is always a good place to go for a quick bite. This my favorite sub shop. The quality of food is excellent. The staff is always friendly and no charges for additional additions. If you are unsure of additional toppings or what to eat they offer suggestions which have turned out very delicious. I enjoy this location the best. Food is always fresh and the facility very clean. I have ordered also online and food was hot and ready and yummy when I arrived. Make sure to leave a donation to the firefighters charity. It supports firefighters their families and also even police man. Love eating and supporting my first responders. I call it food with a purpose. Go eat and enjoy! read more

Firehouse Subs - Inside - Delis Near Me - Columbus, Ohio

The food and s pretty steadily decent. My reason for the 2 stars is because they forgot one of my sides. YES always check your food! I over estimated them with such an easy order they would have gotten it correct! Apparently not! I got home & noticed my Mac and cheese was missing. Called them & they said they'd refund my card in a few hours. Next day, still no refund! Macaroni and cheese isn't overly pricey but when you pay for something & don't get it it bothers me! Check your order before you leave! When you say your going to refund a customer, do it!!! read more

It's hard to want to go back to a place where the employees can't follow instructions. I guess if you order online you need to check your order before you walk out if you order from this location. read more

Firehouse Subs - No ranch, no jalapeños, a little onion. Why even have a customization tab if employees don't want to follow the instructions. - Delis Near Me - Columbus, Ohio

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I'm going to be honest - the food is the most average part of the experience, but it's good, especially for the price. But why four stars if you aren't stunned by their offerings, you ask? Simple: It's the service. This is quite possibly one of the friendliest "fast food" experiences you can find on the northern drag of Hamilton Road. These folks are efficient, courteous and kind. They know their stuff, ask questions relevant to making sure what your ordering is what you will get, and everything is made with deliberateness, dedication and care. I cannot underscore how nice it is to come here and be greeted with smiles from start to finish. Now, as to the food. Firehouse subs to me are a bit too "wet". That's just their style. I like my sandwiches to have a bit of firmness and bite to them, but Firehouse subs literally come apart the minute you handle them. I credit this to them serving a lot of their subs warm/hot/toasted, along with fresh juicy ingredients, so It's not a con, really, but something to be aware of. Overall though I'm just impressed with the experience. I think it really is noteworthy sometimes when the people serving the food stand out above it, and this is one of those times. I also like donating to firefighter causes. Which you can do at checkout. read more

My first time at Firehouse Subs and I'll be back. The food was excellent, fast service, clean and employees very friendly what more could you ask for!!!!! read more

Ummm...YUM! One of the best sub sandwich breads available. Big selection of chips. Din't forget a cookie! There's a big table in the back section of the restaurant. It is next to the drink dispensers. This place has a Coke machine where you can design your own drink. A TV hangs precariously from the ceiling over the end of big table. If the sound is turned up, like it was when I was there, it is obnoxious. So, sit there at your own risk. Overall, a great place for a great sub! read more

When it comes to hospitality.. takeaway the subs and the title becomes appropriate for this staffs performance- and because I would never want that to happen/ here's a few tips for the crew on providing a delightful experience.. 1) giving someone a "what do you want?" look the moment they walk in sets an awkward tone -instead you wanna make them feel welcome / a warm "how can I help?.." with a smile will suffice.. 2) greet *every* person- I've been to this location several times now and not once have I been greeted / one time a feller who strolled in after me was immediately acknowledged -but yours truly.. not so much.. I must've forgot to put on deodorant that day.. 3) now this one is only for the elite / see ok service is better than bad service but unfortunately they're both forgettable- while an energetic atmosphere on the other hand leaves a lasting impression- you know like everybody stayed up all night binge drinking gatorade.. I believe deep down inside the employees at this location are good people - so hopefully the next visit will be much different!! Thanks for reading / stay safe.. and God bless!! read more

This FS just opened in new buildings just south of the Meijer off Hamilton. Access to the parking lot is from behind the building. I'm familiar with the chain so this visit was pretty much to check out the new digs and score a tasty lunch. Greeted by the friendly staff I quickly made my choice, took my number and scored one of their signature Cherry Limeades from the Coke Freestyle machine, a bag of Jalapeno chips and got a clean table by the window. Didn't have to wait long to have a meaty hot steamed sub delivered to my table for one mighty tasty lunch. The dining area offers plenty of 2 and 4 top tables with views of a couple of TV's and outside there are a few tables for those that want to enjoy the sights, sounds and smells of North Hamilton Road. While their prices are higher than their 'Underground' competition, you're paying for quality, quantity and taste. From this visit alone I know I'll be back when I'm in the mood for a Steamer again.... read more

Firehouse Subs - New York Steamer - Delis Near Me - Columbus, Ohio

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I visited this location at dinner time on a Friday night. There were no customers there except my friends and I. I thought this was probably a sign that the food wouldn't be any good. After waiting about 20 minutes we finally got our food. I must say my sub was worth the wait! It was actually very good. I'm surprised they aren't more busy. Maybe it's because of the long wait they weren't getting much business and not the quality of the sub. I definitely want to go back and try more of their subs. read more

We got there way too early in the morning for the New York Steamer (they open at 10:30) but we were in the area. We had an idea what we wanted but as always things are a little intimidating on your first visit. No problem. The friendly employees suggested what others seemed to like on that particular sub. Freshly prepared and filled with meat and cheese as opposed to fillers, we were not disappointed. It was large enough that we could split it for dinner supplemented by an ear of corn. And it was different than the usual subs that stores offer.This particular store is next to a traffic light so easy in and out on Hamilton Road which otherwise is difficult. I would not hesitate to return and certainly will return to pick up something for those long plane trips where we are no longer fed. read more

Well... I'm not exactly sure why I've never been here before now .. big mistake on my part .. I had the club sub in whole wheat .. very generous on the meat .. delicious ... and a very crunchy pickle .... round up for your local fire fighters .. plenty of parking and fast friendly service. I will be back again and again . read more

Firehouse Subs - 7. Club on a Sub... whole wheat - Delis Near Me - Columbus, Ohio

My 2nd favorite Firehouse Subs location in the Columbus area. Service and food a very good and of course they have the Coke Freestyle Machine! Try the New York Steamer! read more

Firehouse Subs - Delis Near Me - Columbus, Ohio

This was the worst Firehouse experience. First time visiting this specific location. Staff is rude and disrespectful. I asked a question regarding my son's sandwich. The gentleman not only was dismissive, he rolled his eyes and then turn to the young woman with him and they both started giggling. I don't appreciate spending $30 in an establishment and then because I ask a question about something that paid for to be made to feel disrespected. I was not disrespectful so why treat me this way. Never will I come back here again. read more

Customer service with an attitude! Messed up my orders ... no apology, just tried to push them back on me. Terrible compared to the other locations I've visited. read more

Second time in 5 visits I've thrown away the sub without eating it. This time I waited 30min on it. I order no pickle, cashier repeats no pickle. My receipt says no pickle. 30min later the employee hands me a bag saying no pickle. As I race to an appointment I am now late for, I attempt to eat and drive. Pickle allergy stopped that before it even started. Must I carry a sign? read more

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I went here today (Christmas Eve) and everyone was absolutely wonderful. I really appreciate all of the employee's kindness. At firehouse you throw your food out on your way out the door but one employee kindly brought my trash to the trash can and each employee wished me happy holidays on the way out. Great experience today because if I had to work today I would certainly not be as chipper as they were read more

These are the best subs! Firehouse Subs supports local Fire and Police Departments. Get the Hero or the Beef and Cheddar Brisket! All Firehouse Subs has a custom mural read more

Firehouse Subs - Firehouse Subs Mural - Delis Near Me - Columbus, Ohio

Firehouse subs was mild tasting, very generous with their meat and not over powering. Good mix of flavors! Bread was good as well! We rated it as a group and all of the people in our group rated it a 4 or 5 out of 5. read more

First time and last time at this place. There was one other customer in the place, and they were sitting down eating. One lady was taking our order and we could see and hear four others in the back area talking. More people come in, and still no help for this one lady preparing our order. Finally, a line was noticed and others started helping out. We were waiting along with a pickup order and a family's order. After over 20 minutes, we were all served. The subs were small and not filling at all. Also, beware during a rainstorm, as the parking lot was flooded when we visited. read more

Lot of lettuce not much tomato and the sauce was not as good as the firehouse on Hamilton and Granville street in Gahanna. Also not as clean. Less atmosphere, boring. Won't be back. read more

Food is good (what you would expect from a decent chain). However, I've been here 3 times. All 3 times it has taken over 15 minutes to fill my order (2-3 subs). Don't stop here if you are in a hurry. read more

This is the most amazing firehouse. They are all super nice and friendly. Also they always make the food great and I normally change it and they always get it right. Not only do I give them 5 stars but two thumbs up. They are doing a great job. Also they ALWAYS remember my mayo on the side which I appreciate. ^^ read more

A great firehouse subs experience. Service and food was great. Very quick service as well.