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    Do's Formal

    3.8 (165 reviews)
    Open 11:00 am - 6:00 pm
    Updated 3 weeks ago

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    Gwen C.

    Decided to check this place out being one of the only places left that has formal dresses. Why did we decided to go on a Saturday is beyond me, LOL. Nah this was the only time I can actually go. It was CROWDED and VERY tight in there, it didnt help we had a stroller as well, LOL. We were immediately greeted and asked if they could help. Not even 2 mins in the store the associate was picking out dresses for my girl to try on. I didnt get her name as, once my girl was done trying on the first set of dresses she never returned to check on us, hahaha. It wasnt a problem as im not lying when I say they were very busy. As we browsed more dresses, another associate name Ziann (I hope thats correct) was super helpful and assisted us and stuck by our side till we were all done :)) Unfortunately we didnt find the one dress we were hoping to find as my girl is SUPPPPPPPPER pickey *tear* Great customer service, prices are a little steep, they do have some pretty dress, but make sure u check them good bc for the price some of them were snagged, had rips and tears in some areas :((, but overall pretty.

    Waiting for their brother to try on his WHOLE OUTFIT FOR HIS SENIOR PROM
    Birdie H.

    So far can't complain. Advice was quick and great. They gave us options and helped us with package prices. So we got the Package A I think. Comes with Suit (Jacket & Pants) Shirt & Tie for under $200. That's their basic style. More designed suits cost more. They have another package that offers a vest with the suit (Jacket & Pants) with shirt. Another package is with shirt, pants, vest & tie W/O the jacket. They also have matching kerchiefs for additional cost. They have bow ties. They have tiara's for girls/ladies & JEWELRY... oh my god THE JEWELRY!!! PRICEY DICEY! Dresses are unbelievably BEAUTIFUL! Prices may seem a bit high but... you are paying for FORMAL HIGH CLASS WARDROBE so it's only far to say it costs that much. Besides, the occasion is something special and once in a lifetime in Hawai'i so MAKE USE OF IT & WORK IT! Anywho, they have a very HUGE SELECTION OF DRESSES, SUITS, COLORS, JEWELRY & ITS ALL FORMAL. Thank you to the ladies for their help and selection and for the package deal. It's well worth it for us, especially because we know he WILL have a chance to use it again soon. Tabitha, Debbie & Jackie. Nice work on the hem, ITS PERFECT! Suggestion to all boys... get a pant size that is comfortable to wear and sit in. Although standing in the suit seems like a perfect fit, it's when you sit... THATS THE MAIN PART. Otherwise you will end up standing the whole night after eating. You may even have to stand WHILE eating. They can hem or alter the pants for you, so, YEAH... get the pants as to where you are sitting comfortably in. That was the one thing my sin ALMOST forgot to do until I asked, how about when you sit or bend down. When he did that, he said the pants was a bit tight. I fit well but his fear was, what if he sits and stretches the seam and it rips. NO ONE WOULD WANT THAT happen to them, right?! So after doing that he tried on a size bigger and it WAS a bit loose on the waist but that's why they MAKE BELTS OR SUSPENDERS. To HOLD the pant up on the waist without having to worry about the leg room. If it's too long, NOT A PROBLEM! They can hem it for you for additional cost. Although it may be extra cost, it's worth it to get it professionally done. Not unless your a professional hem'er yourself, then on, fine. But it's worth it! Pay the extra to get the best that you can get. But here's a few photos of him in his suit. Let me know what you think. It's just him in the whorl outfit. Without the added jewelry or hair and facial works. That will happen later this weekend. For now, this is a preview of what we got. Thanks for reading and MALAMA PONO, stay safe. A hui hou... Birdie

    One of the many options they have for wedding dresses in their shop
    Skyler C.

    Walked in and was immediately greeted by the ladies that work here. I was wedding dress shopping with my family, and the ladies were so helpful! I'm so sorry I didn't get their names, but I was helped by the manager and her mom. They were so much fun and made the experience so enjoyable! We were all laughing so hard by the end of the visit, and I found THE dress for my wedding. Their selection was amazing, and they were so patient with us all. They brought out so many different options for me to try, and I'm so grateful that this experience was so painless because of the women that work here. Thank you so much for helping us say yes to the dress! (The dress pictured isn't the one I ended up saying yes to, I'm saving that one for my wedding lol)

    Voicemail I received the day of pick up

    Hi, just coming on here to inform other customers of a very terrible experience I had with Do's formal. I found and ordered my wedding dress with no issues, however when they called me to come and pick up the dress, this is when I had an extremely frustrating encounter. I provided the staff member, Debbie, with my credit card and she told me to sign a paper which stated that I received the dress, I signed the paper, and then she returned my card to me. She returned a receipt to me that was stapled to my original receipt from when I ordered the dress. I talked casually with her about the process of getting the dress altered and I left the store. Later on that day at around 5:30pm (I picked my dress up when they opened at around 11am), I started receiving phone calls over and over again from Do's formal. I received at least 6 phone calls and multiple voicemails. They were calling to inform me that I did not pay for the remaining balance and that I still owed money. I was surprised by this because I know I gave them my card and why would they hand me my dress without me paying, it wasn't making any sense. Unfortunately, I was working at the time and unable to answer the calls and by the time I was done with work, they were already closed. The next day when they open I called them back and paid the remainder balance over the phone. My concern with this encounter is that Debbie immediately started to threaten to file a police report on me when I didn't return their call the same night I picked up my dress. My other concern is that she stated there was video footage but I know that I handed her the card, so that would be captured on camera. This issue was a small mistake that turned into a very big problem where I was viewed to be a thief and in the wrong, when I simply came to pick up my dress and handed them my card. I'm not sure why I was treated in such a hostile way, and I called the very next day to pay off my balance. However, I warn any future customers about this because the customer service was super poor and very rude and unprofessional. I have attached a photo of the receipt I received the day of pick up, and the voicemails I received. The whole situation could've been handled a lot better and I am very disappointed.

    Amazing colors and designs!!!

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    10 years ago

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    17 years ago

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    13 years ago

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    14 years ago

    Helpful 5
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    Page 5 of 5

    Do's Formal Reviews in Other Languages

    Ask the Community - Do's Formal

    Hi! I was wondering if you guys do rentals for prom dresses?

    Sorry we do not

    Where is your parking area? Thank you.

    Aloha, the closest parking structure is Marin tower on smith street

    What is your return policy for an unworn dress? I bought two dresses because they were buy one, get one free, but the event was cancelled. Can I return both dresses?

    Aloha, we are sorry to hear that your event was canceled. Unfortunately our store policy is all sales final. We hope you will be able to use them a later event. Mahalo

    Hi I was wondering how much is your formal 5pc suit for boys sizes 12? 14? Also it's been awhile since I been in downtown but are you still open?

    Aloha and thank you for contacting us. Please come in for all pricing info. We are open Tuesday to Saturday 12noon to 4pm and welcome all walkins during these hours. Mahalo!

    Where could you park?

    Nearest and cheapest public parking is at Marin tower. It is on smith street. Google Marin tower.

    How much are alterations?

    It depends on the gown and what you need to do, we only do alterations on gowns from us. If you bought a gown from us, best to bring in and we can give you a quote from there.

    How long does it take to make alterations for a dress bought from your store?

    Depends on your event date, we usually ask for 2 weeks but it can be done faster if needed

    Do you do alterations for dress not bought from your store?

    Sorry, we only do alterations on our gowns. Thank you.

    Aloha, I know that you have men's wear suit/tuxedo package deals. I was wondering if you could provide more information?

    Do you sell ties and bow ties?

    Yes

    What's the biggest size you carry?

    We carry up to size 26.

    View All 18 Questions

    Review Highlights - Do's Formal

    Sarah helped my sister find a dress and she did an amazing job at helping her find the dress she wanted!

    Mentioned in 8 reviews

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