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    Do's Formal

    3.8 (165 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 2 weeks ago

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    Gwen C.

    Decided to check this place out being one of the only places left that has formal dresses. Why did we decided to go on a Saturday is beyond me, LOL. Nah this was the only time I can actually go. It was CROWDED and VERY tight in there, it didnt help we had a stroller as well, LOL. We were immediately greeted and asked if they could help. Not even 2 mins in the store the associate was picking out dresses for my girl to try on. I didnt get her name as, once my girl was done trying on the first set of dresses she never returned to check on us, hahaha. It wasnt a problem as im not lying when I say they were very busy. As we browsed more dresses, another associate name Ziann (I hope thats correct) was super helpful and assisted us and stuck by our side till we were all done :)) Unfortunately we didnt find the one dress we were hoping to find as my girl is SUPPPPPPPPER pickey *tear* Great customer service, prices are a little steep, they do have some pretty dress, but make sure u check them good bc for the price some of them were snagged, had rips and tears in some areas :((, but overall pretty.

    Waiting for their brother to try on his WHOLE OUTFIT FOR HIS SENIOR PROM
    Birdie H.

    So far can't complain. Advice was quick and great. They gave us options and helped us with package prices. So we got the Package A I think. Comes with Suit (Jacket & Pants) Shirt & Tie for under $200. That's their basic style. More designed suits cost more. They have another package that offers a vest with the suit (Jacket & Pants) with shirt. Another package is with shirt, pants, vest & tie W/O the jacket. They also have matching kerchiefs for additional cost. They have bow ties. They have tiara's for girls/ladies & JEWELRY... oh my god THE JEWELRY!!! PRICEY DICEY! Dresses are unbelievably BEAUTIFUL! Prices may seem a bit high but... you are paying for FORMAL HIGH CLASS WARDROBE so it's only far to say it costs that much. Besides, the occasion is something special and once in a lifetime in Hawai'i so MAKE USE OF IT & WORK IT! Anywho, they have a very HUGE SELECTION OF DRESSES, SUITS, COLORS, JEWELRY & ITS ALL FORMAL. Thank you to the ladies for their help and selection and for the package deal. It's well worth it for us, especially because we know he WILL have a chance to use it again soon. Tabitha, Debbie & Jackie. Nice work on the hem, ITS PERFECT! Suggestion to all boys... get a pant size that is comfortable to wear and sit in. Although standing in the suit seems like a perfect fit, it's when you sit... THATS THE MAIN PART. Otherwise you will end up standing the whole night after eating. You may even have to stand WHILE eating. They can hem or alter the pants for you, so, YEAH... get the pants as to where you are sitting comfortably in. That was the one thing my sin ALMOST forgot to do until I asked, how about when you sit or bend down. When he did that, he said the pants was a bit tight. I fit well but his fear was, what if he sits and stretches the seam and it rips. NO ONE WOULD WANT THAT happen to them, right?! So after doing that he tried on a size bigger and it WAS a bit loose on the waist but that's why they MAKE BELTS OR SUSPENDERS. To HOLD the pant up on the waist without having to worry about the leg room. If it's too long, NOT A PROBLEM! They can hem it for you for additional cost. Although it may be extra cost, it's worth it to get it professionally done. Not unless your a professional hem'er yourself, then on, fine. But it's worth it! Pay the extra to get the best that you can get. But here's a few photos of him in his suit. Let me know what you think. It's just him in the whorl outfit. Without the added jewelry or hair and facial works. That will happen later this weekend. For now, this is a preview of what we got. Thanks for reading and MALAMA PONO, stay safe. A hui hou... Birdie

    One of the many options they have for wedding dresses in their shop
    Skyler C.

    Walked in and was immediately greeted by the ladies that work here. I was wedding dress shopping with my family, and the ladies were so helpful! I'm so sorry I didn't get their names, but I was helped by the manager and her mom. They were so much fun and made the experience so enjoyable! We were all laughing so hard by the end of the visit, and I found THE dress for my wedding. Their selection was amazing, and they were so patient with us all. They brought out so many different options for me to try, and I'm so grateful that this experience was so painless because of the women that work here. Thank you so much for helping us say yes to the dress! (The dress pictured isn't the one I ended up saying yes to, I'm saving that one for my wedding lol)

    Voicemail I received the day of pick up

    Hi, just coming on here to inform other customers of a very terrible experience I had with Do's formal. I found and ordered my wedding dress with no issues, however when they called me to come and pick up the dress, this is when I had an extremely frustrating encounter. I provided the staff member, Debbie, with my credit card and she told me to sign a paper which stated that I received the dress, I signed the paper, and then she returned my card to me. She returned a receipt to me that was stapled to my original receipt from when I ordered the dress. I talked casually with her about the process of getting the dress altered and I left the store. Later on that day at around 5:30pm (I picked my dress up when they opened at around 11am), I started receiving phone calls over and over again from Do's formal. I received at least 6 phone calls and multiple voicemails. They were calling to inform me that I did not pay for the remaining balance and that I still owed money. I was surprised by this because I know I gave them my card and why would they hand me my dress without me paying, it wasn't making any sense. Unfortunately, I was working at the time and unable to answer the calls and by the time I was done with work, they were already closed. The next day when they open I called them back and paid the remainder balance over the phone. My concern with this encounter is that Debbie immediately started to threaten to file a police report on me when I didn't return their call the same night I picked up my dress. My other concern is that she stated there was video footage but I know that I handed her the card, so that would be captured on camera. This issue was a small mistake that turned into a very big problem where I was viewed to be a thief and in the wrong, when I simply came to pick up my dress and handed them my card. I'm not sure why I was treated in such a hostile way, and I called the very next day to pay off my balance. However, I warn any future customers about this because the customer service was super poor and very rude and unprofessional. I have attached a photo of the receipt I received the day of pick up, and the voicemails I received. The whole situation could've been handled a lot better and I am very disappointed.

    Amazing colors and designs!!!

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    2 months ago

    Great variety of dresses, parking is limited to street parking. Nice and great help with trying on from the young girls that are there!

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    Do's Formal Reviews in Other Languages

    Ask the Community - Do's Formal

    Hi! I was wondering if you guys do rentals for prom dresses?

    Sorry we do not

    Where is your parking area? Thank you.

    Aloha, the closest parking structure is Marin tower on smith street

    What is your return policy for an unworn dress? I bought two dresses because they were buy one, get one free, but the event was cancelled. Can I return both dresses?

    Aloha, we are sorry to hear that your event was canceled. Unfortunately our store policy is all sales final. We hope you will be able to use them a later event. Mahalo

    Hi I was wondering how much is your formal 5pc suit for boys sizes 12? 14? Also it's been awhile since I been in downtown but are you still open?

    Aloha and thank you for contacting us. Please come in for all pricing info. We are open Tuesday to Saturday 12noon to 4pm and welcome all walkins during these hours. Mahalo!

    Where could you park?

    Nearest and cheapest public parking is at Marin tower. It is on smith street. Google Marin tower.

    How much are alterations?

    It depends on the gown and what you need to do, we only do alterations on gowns from us. If you bought a gown from us, best to bring in and we can give you a quote from there.

    How long does it take to make alterations for a dress bought from your store?

    Depends on your event date, we usually ask for 2 weeks but it can be done faster if needed

    Do you do alterations for dress not bought from your store?

    Sorry, we only do alterations on our gowns. Thank you.

    Aloha, I know that you have men's wear suit/tuxedo package deals. I was wondering if you could provide more information?

    Do you sell ties and bow ties?

    Yes

    What's the biggest size you carry?

    We carry up to size 26.

    View All 18 Questions

    Review Highlights - Do's Formal

    Sarah helped my sister find a dress and she did an amazing job at helping her find the dress she wanted!

    Mentioned in 8 reviews

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    Casablanca Bridal & Formals - My own Wedding gown from Casablanca 1994.

    Casablanca Bridal & Formals

    4.7(173 reviews)
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    Let me start off by saying that the ladies who work here are literal ANGELS. They are patient,…read morekind, accommodating, and are truly there to help you find a dress that, in their owners words, "make you feel like a million bucks!" I visited Casablanca over a little less than a year ago now, and from my first visit to my very last, they were amazing. First off, don't be fooled by their smaller boutique, they have many dress options and were super accommodating on me wanting a long sleeve dress to cover my arm tattoos. They were totally non-judgemental and made me feel beautiful no matter what dress I tried on. I ended up going with a fitted mermaid style dress that was not what I expected- I originally wanted an a-line dress but somehow I fell in love with a totally different dress style. The dress was about 1-2 sizes too small, so we ordered the dress in one size up per the owner and 6 months later, my dress came in. Now, the only thing they didn't do was measure me at my first appointment, so unfortunately when the dress came in, it didn't fit me perfectly. It was definitely too tight on my arms and my chest area. They did say they could take out the dress and make alterations, but my mom felt that there wasn't enough room to let it out. They ended up calling the owner, who allowed me to look at a few new dresses that just came in while she checked if they could order my dress in another size up. Mind you, this was 3 months away from my wedding date, so I was really nervous that it wouldn't come in on time. I ended up trying on another dress closer to my original vision, a-line, long sleeve, and totally beautiful. Now this new dress was 2 sizes too big, but because of the original dress mishap, they said they would provide alterations for free! I was stunned by their kindness and their need to make what happened right. So now, 3 months before my wedding, I now had a new dress, and they were able to alter it to fit me perfectly. And listen, their tailor is literally amazing- so don't doubt the power of a great tailor, because the dress literally felt made for me after being way too big. To wrap it up, on my wedding day, my wedding coordinator did not know/could not zip up my dress. I'm going to skip all of the crash out moments (lol), but long story short, we called Casablanca, and they a) tried to explain it over the phone, then b) facetimed us to try and show how to get the dress to zip up, and when that didn't work, they literally drove down to my wedding venue and helped me into my dress. When I tell you these ladies are angels, I MEAN IT. I could not believe how much they were willing to do to make sure I was able to wear my incredibly beautiful dress. THANK YOU Casablanca!!! I cannot recommend them enough. You all are amazing and helped me feel "like a million bucks"!

    I have to start off with Rowena, who is amazing at what she does! I came in with an idea, a vision,…read morea budget range, sample images, and although I didn't get exactly what I had envisioned, I came out with an equally beautiful dress within my budget. Made an appt for the next available Saturday which was 3 weeks away. My wedding is 10 months away, so I knew I had to give enough time for shipping. If all goes well, the dress will be arriving 4 months to the wedding, to which we have ample time for dress fitting. There are 2 main waiting areas at Casablanca, downstairs and upstairs. We waited downstairs until the previous party was completed with their appt, to which we then moved upstairs. I showed Rowena pictures, she pulled a 3 options out. I already knew I didn't like the way some of them looked, she then pulled out 3 more. Then I tried them on. By that point, I already narrowed it down to that 2nd set of 3, Rowena had picked out. Came back the next day with my mom and sister for final approvals. Paid for and ordered a dress that Sunday. The process for trying on dresses was seamless and painless, thanks to Rowena. She truly is amazing at her job and makes you feel so comfortable. As for parking, there are a few stalls in their garage, or you can pull up on the grass up front if your car can go off-roading a little bit. There's also street parking nearby, but definitely carpool if you got several people coming by with you.

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    Masako Bridal - Jenny Yoo - the back detail and the way the skirt falls! Buttons allll the way down!

    Masako Bridal

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    My experience with Masako Bridal was smooth sailing from first try on, thru fitting/alterations to…read moredress pick up. Olivia and Rachel helped me thru the process. It took total of 5 appointments and dress pick up. Initially I liked both Jenny Yoo Martina dress ( simple, elegant style) and then Lillian West dress ( Boho floral lace style) that Rachel brought out to try on last. But for 2nd try on appointment, Jenny Yoo dress I liked was sold before I could try it on again. Their summer sale event ( all dresses discontinued from their racks on sale, so they can make room for new dress inventory) was going to occur the following week. I knew at that moment that I needed to select Lillian West dress, as my other option since there was no other dress from racks I wanted to try on from inital appointment and this appointment. The style I liked was A line, v neck with nice dress train and not too gothic, over bling out. With that summer sale, they cannot hold inventory for customers as it first come, first served when the shop opens. I selected that Lillian west dress before it sells off the racks. Rachel honored, gave me the sale price $500 with tax. With the alterations too, cost for the dress was over $1600 with total price of just under $1,000 for both dress, dress bag and alterations together. What a steal compared to show" Say yes to the dress", all the dresses at Kleinfield cost way more and other dress shops on the island. With the fittings, seeing both the dress with wedding veil I bought from Etsy seller along with the pearl drop earrings from Amazon, image of me as bride was stunning and made me feel like I'm ready to say I do. Masako held onto the dress until day before my December wedding as I was nervous if my cats destroy my dress happiness. I got many compliments from friends, family and my husband's co-workers who thought that dress was beautiful along with make up, hair style I had done. Very glad I went with Masako and genuinely recommend to future and engaged gals to come here if you are budget friendly shopper as the managers will work with your budget and provide recommendations. Please make an appointment online as they are appointment only, no walk in are allowed. Parking is at Whole Foods parking lot and walk over. But if you are picking up dress or having it cleaned/preserved, you are allowed to park in their assigned stalls, that way you do not carry that heavy thing across the street.

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    Calista by Cotton Cargo

    Calista by Cotton Cargo

    4.0(67 reviews)
    5.5 miKahala
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    This is the only shop on O'ahu offering bridal, formal, cocktail, prom, and pageantry gowns. Lisa,…read moreone of the employees, offered her help, expertise and a lifesaver. Wonderful having a genuine conversation! This location doesn't provide alterations. She highly recommended an alteration shop in Kahala that's open on the weekends. Good bye to these shops that are long gone and I miss their customer service for various occasions - Party Dress By Claudette on Pi'ikoi St, David's Bridal in Pearl City, BCBG Maxazria in Waikele. I searched high and low and asked employees at Nordstrom Rack in Kakaako, Nordstrom in Ala Moana, Macy's in Ala Moana and Pearlridge, Uniqlo in Ala Moana, Zara in Ala Moana, Saks Off 5th, Old Navy, Banana Republic in Waikele, Ross Dress for Less in Kahala with zero results. These are my reasons that I prefer to shop for gowns in person. Petite size needs some type of alteration(s) with common areas of adjustments in the length, shoulders, and so forth. She helped me select a few formal gowns while keeping in mind type of event and color(s). There's only one gown I found appealing that's befitting for my role. It was 50% off plus $9 extra off regular price. All sales and discounts final.

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    Do's Formal - bridal - Updated May 2026

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