I will continue to restate everything until my point is across.
Theres an obvious trend the ratings are either really good, or really awful (two extremes). That already should already notify one of how inconsistent and unreliable this bakery is.
--- DO NOT BUY ANYTHING FROM THIS BAKERY ---
I am a former worker at La Bonne Boulangerie. I have physically witnessed everything behind the counters. I am writing this to warn others what they are actually paying thousands of dollars for.
First of all the management is extremely poor and unsophisticated. The organization is awful. The conditions conducive to maintaining health is poor. The store is notorious for its unwelcoming environment.
1. I worked there for roughly a year. Donnie, my boss, seems to be a kind guy at first but his true intentions were revealed after a while. I had to hunt him down for my paychecks. His "every friday" paycheck schedule is all a lie. One, has to hunt the man down as he hides him self and hops in the back from Messina market to red tomato pizzeria.
2. He is not considerate at all although he may seem so. He yelled at me once from kindly putting a man on hold because I couldn't find a pen around me to take the mans order. He said "its unprofessional of you." Meanwhile, as he is setting a bread platter, he gathers the fresh slices of bread against HIS SHIRT. Keep in mind as he was preparing the bread platter he was constantly touching his phone (It is known that all cellphones are extremely dirty).
3. Angela, the seemingly "sweet" manager is the total opposite. The first day of training I was given such a nasty attitude by her. I didn't feel welcomed at all. I simply felt like a slave as she was bossing me around from one customer to another (Now, I understand I was new to the job, but there is certainly a kinder way of training someone)
4. Her hygiene, especially her daughters, is awful. Ive caught her numerous of times plucking her teeth and then rearranging the pound cake tray with the unwashed hand. She constantly uses her phone during hours and then touches the pasteries. Her daughter helps out periodically, she is not clean either.
5. I remember selling an individual tart to a poor old woman and I noticed a strand of hair in-between the tart. I, subtly, showed my manager (EXPECTING SHE'D THROW IT AWAY) and she just ripped the hair, leaving the other half still in the tart. I was utterly shocked and felt extremely guilty for selling the old woman the tart.
6. There was a cockroach laying upside down on the crumb cake tray wiggling its legs. I don't remember who exactly, but a member of the bakery took the cockroach wiped it off of the tray and left the remaining pieces of crumb cake back on display. I don't understand how approximately $3 worth of crumb cakes is more important than the customers health.
7. I remember the very first day of working my boss said it is not necessary to wear gloves, as long as the customers are not looking. now, being the hygienist I am, I ALWAYS made sure to put on gloves. Its absolutely disgusting.
8. Angela is so moody, based on my experience. She always gives her co-workers nasty attitudes for no reason, including myself. It seemed like she really hated her job especially when every time she had to do a long tedious cake order she would purposely charge the person more for NO REASON. I was also told this by other co-workers, so it was not only me that picked up on her patterns. MORAL: If one wants to pay the genuine price of a cake order ask Maggie not Angela.
9. Another girl, worked for FOUR days (16 hours) and was not paid a penny because apparently she was still "training" thats ridiculous and essentially is considered child labor
10. One of the bakers in the back picked up 4 muffins off of the dirty floor and placed it right back into the tray for the next day. It should be understood how many people can get sick because of that stupid action. Its not a joke putting your customers lives at his?. NOW, again, being the hygienist, I threw the dirty muffins in the garbage.
Do not buy anything from this bakery. read more