I have been coming here for many years. Service fluctuates and so does the quality of the items. I really do LOVE their rainbow cookies and their butter cookies. I recently ordered a cannoli filled chocolate cake with whipped cream frosting, it was a big hit at work! I had ordered a 10' cake and was worried that it was too big when I picked it up. Well, the whole cake was gone in 2 days (we have a small office of 12 people). We normally try to convince people to take cake home to get rid of it but didn't have that problem this time! A few years back I had an issue with burnt pignoli cookies that I ordered for a party, I picked them up but didn't see them until the box was opened. I called to complain and they said they weren't burnt. I brought them in the next day to show them and the chuckled and said the baker must have fallen asleep. I said they should have thrown them out, the employee told me those are too expensive to throw out! I thought (and should have said) I know, I had to pay for it!!! I was offered more of the burnt cookies! No reimbursement! Really hit and miss read more

best rainbow cookies. ever. Local bakery that's been here forever. Family owned and operated. Bread, cookies, cakes, they've got it perfected. It's grab and go with a small inside. read more

We had this Fruit topped Cheesecake from Frank and Sons Bakery in Mastic. Never had anything from this bakery . The Cheesecake was to die for!!! It was so yummy and creamy. Such a rich texture . read more

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purchased Italian cookies today they all were stale. counter person used her ungloved hand during the bagging. I've been going there since the 80s. the past 20 years it's a steady decline. we have been driving to Medford (dolci momente). read more

A true Italian bakery! Choose from a large selection of fresh baked cakes, pastries, cookies, and more. Staff is friendly and helpful. I love their semolina bread and croissants. The bakery is clean and well kept. Specializing in cakes for weddings, birthdays, anniversaries, and special events. read more

If you're a sweet lover your head will explode when you walk in and see the assorted baked goods. They look so good and they taste even better. Honestly the best bakery I've been to and I've been to many . If you're in the area get over there. If you're not GET in your car and make the trip . Worth the traffic and the gas. read more

Disclosure: I have never been inside the bakery, so I cannot comment on costumer service or anything about the place itself. Therefore this review will only be about the cake I've had from them. ----- I was actually surprised at the amount of negative reviews because the cake they baked for us was DELICIOUS! My father ordered their version of a Black Forest cake (which they had said up front would not be exactly like the "traditional" version). But it was sooooooo good, nevertheless! I love chocolate cake in general, but it usually makes me sick (or I make myself sick eating too much of it). Their chocolate cake was so light though! It had that rich chocolate taste, without the heaviness chocolate cake often has. The same can be said for their chocolate butter cream, it was almost like a thicker meringue, it was definitely buttercream but it just has a nice airiness to it. I have zero complaints, other than my father not ordering a large size because it was DELICIOUS! read more

Frank & Son Bakery - Bakeries Near Me - Mastic, New York

Went there before closing and when I walked in the lady behind the counter just stared at me and ignored me not even a polite greeting. Horrible service, she then told another girl to help me. To make things worst the tiramisu cup that I purchased was old and disgusting!!!! One of the worst tasting things I've had, it was so old the lady finger in top looked like it had mold. read more

Frank & Son Bakery - Tiramisu Cup - Bakeries Near Me - Mastic, New York

Having come from a far distance (states away), I stopped at this bakery before meeting with my family. How very DISAPPOINTING! I received stale pastries, and the woman who took care of me was arrogant when I asked her to give me fresh ones. Wow! I told my family about the experience, and they said they would not buy from this bakery. Now I know better to stop elsewhere whenever I travel and meet up with family/friends in Moriches, NY. read more

I love this. Bakery it is so great and the staff how work they are so amazing and very nice and so I polite and the cake I got on July 23 was so wonderful and taste so good and thank you so much your friend dj de read more

Frank & Son Bakery - This was make for my cuz last weekend everyone like it thank you so much - Bakeries Near Me - Mastic, New York

The best /only Italian bakery heading toward the east end. Stop here to get your must have Italian stuff. There is always a good number of people in here not caring about the nasty reviews. I don't either. It's always been super fresh and girls quick and friendly. It's New Years and appreciated out here. read more

Frank & Son Bakery - Mini-Cannoli Cake - Bakeries Near Me - Mastic, New York

Frank & Sons has been a huge help to my company since I opened in 2019. The quality of the cake is absolutely beautiful. I can not stress the delight to see my clients rave about their products. For me, what captures the essence of a true Bakery is when you walk through that door & the seductive, tantalizing smell combined with the color wheel of each item, brings this Bakery to the Top 3 in Long Island, New York. In my opinion, Frank & Son's holds the crown. Thank you guys for everything. -Nostalgique LLC Chef/president. Ruben Bernacet. read more

Updating to say 2 years later, this is one of my favorite bakeries ever!! Cakes are great, cookies and pastries are great. Still surprised at the low review the bakery has on Yelp... I've never had any issues and I'm always pleased with whatever I buy! read more

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It's no surprise that their average rating is just barley at a 3. I was there today and bought some butter cookies and rainbows along with 2 black and whites, I didn't watch her as she picked the black and whites and put them in the bag and when I got home and later on made some tea and took them out of the bag they were stale the chocolate and vanilla icing was already turning color from being in the cabinet too long. This is not the first time this has happened, last Easter I went there the day before to get the cookies, I decided to get a pound of Lemon drops as well, when I got to my sisters house on Easter and after the meal she brought out the coffee and the cookies and lemon drops, and to my shock and embarrassment the lemon drops were all stale!!!!! these sob's that run this place cannot be the original owners, I've been going there for 3 decades and never had this problem. I'll be reporting them to the department of health on Monday and will also be inquiring on if they are supposed to post their prices for these items they sell because they don't any more. They also have developed an attitude like their s##t don't stink and they'll never lose any business no matter what anyone says about their business practices--------- BE AWARE!!! read more

went their the week before thanksgiving and ask if I could put a order for cannoli's and lady was nasty telling me they don't do orders . I walk out and went to King Kullen their cannoli's was better then Franks and they took my order with pleasure NO problems. read more

Absolutely the best. Delicious cake. My daughter was thrilled and everyone said it was a perfect sweetness. It was enormous for 25 people and we almost finished it... given everyone is dieting these days I'd say that it was *that good!* read more

Frank & Son Bakery - Layers of cake - Bakeries Near Me - Mastic, New York

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Always amazing I love getting my kids birthday cake every year from here. Everything tastes so amazing thank you!

Highly recommend Frank and Son. I live near the bakery and go in frequently, when I found out that they partner with Swan Lake Caterers, which was our wedding venue, I was so excited and knew we were in great hands. The staff at the bakery are always so nice. They set up a little table for our taste testing and my we had such a hard choice that we chose two flavors, red velvet, and carrot, with cream cheese filling and icing. We told the staff that we were having sunflowers and they said they can incorporate them. We also opted for a cannoli and strawberry with a slice of cake. The cannoli were fresh and delicious. We received so many compliments on presentation and taste. We were so happy with the finally products. The price was way below what we were anticipating as well, which is such a plus considering it was for a wedding. I wouldn't expect anything less, if I'm just being honest. read more

Frank & Son Bakery - Wedding cake - Bakeries Near Me - Mastic, New York

Frank's bakery is a treasure! Traditional bakery with fresh goods. Everything I've ever gotten has been terrific. They are packed on the holidays so plan to be there early. read more

The best pastries on Long Island. I usually visit on the weekends to get cartoche' as they only have them on Saturday and Sunday. The fresh semolina bread tastes like Italy! And don't forget to try the pastichiote' amazing!! read more

My mother in law got a cake for my husband and I to celebrate our marriage at Frank's. The woman at the counter had actually helped her pick out the quote as well - which is nice. After picking the cake up, in a rush to get to our party she couldn't wait to see how it came out. With about 40-50 people crowded around when opening it up, eager to see the cake she was surprising us with - we could not believe the spelling error. How embarrassing!!! Thankfully we are easy going people and I did not let this ruin our very special day. When my mother in law went back to show a picture, and complain about such a mistake she was barely given an apology, but she did receive a box of old, stale cookies. If you are looking for a pleasant experience when ordering a cake for a special occasion DO NOT GO HERE. read more

Stopped by today for the first time after my aunt raved about this bakery's cassata cream. Ordered a bunch of goodies - a loaf of Italian bread, some cookies, pastries... The cannoli were very fresh - outstanding. The braided Italian bread was fresh, dough pretty flavorful ... the sesame seeds were nice and toasty. Almost every single one of the pastries that we ordered were old. The crumb cake and apple turnovers were completely stale, which I just find to be unacceptable. The jelly donut was equally as stale, but more notably, it hardly had any jelly inside. The cheese danish, although filled with a generous amount cheese, was completely stale. The cookies were better- biscotti & regina cookies (sesame cookies)- but this was probably just because these types of cookies have a longer shelf life... Service was good and the bakery seemed pretty clean. If you are looking for a good cannoli, definitely visit. Otherwise, unless you're OK with spending money on goods that are not fresh, steer clear. There's a wonderful ice cream place across the street that makes a delicious peanut butter ice cream cake. read more

Came by after seeing them on Instagram to see what the bakery was all about. They have a really large selection for how small the space is, the donuts and cannolis were both very good! The cakes all looked fresh and pretty as well, I would def go back if in the area. read more

Frank & Son Bakery - Bakeries Near Me - Mastic, New York

Staff is rude. Need more smiles One worker asked if I was next and I was standing right in front of her. I know it is busy I work in a pharmacy and I take care of each customer one at a time for 15 years with not one complaint. So get better workers. read more

The staff are great but the products themselves are not and pastry seemed to be old and not worth the price, Kinda pricey.

Cheesecake is my favorite and their Italian bread is so delicious plus they are local

Cookies don't always test fresh. Cannoli is good pretty much every single time! Main reason I go!

Great baked goods, but the rudest and worst customer service. They are outright rude and unnecessarily so. Not worth my business.

I have gotten moldy pastries on two separate occasions. Nothing is worse than spending good money and then getting home and biting into mold

When I walk into a place, I expect a nice, welcoming greeting. Nope, not here. Considering I was the only customer inside, that's a bit frustrating. I must've been a nuisance to the person who's 'working'. I did get an order, about a pound (14), of their regular sized cannoli and one big one. The total cost was $17. Although the cannoli was pretty good, considering how unwelcoming their staff is, I won't come back. read more

Love this bakery. Reminds me of an old school Italian bakery. This place has kept true to its roots. My favorites are the fig cookies, chocolate biscotti, amazing cakes, and the Italian bread is spot on. read more

Stopped here yesterday with a friend and bought an assortment of pastries. AMAZING! Everything was seriously so delicious. The lobster tail was so crunchy on the outside and had the best cream filling, the rainbow cookies were sooooo good and they were extremely moist (sorry for using the M word), the napoleons, and chocolate mousse cups. Everything so so so good and the staff very friendly. I will be returning here without a doubt! read more

Disgusting. I will never step food in here ever again- I wanted to share my experience regardless of it being over the summer- I just found it on yelp so everyone DESERVES TO KNOW THE TRUTH OF THIS PLACE. Over the summer for my mother in laws birthday (August 10th) I went to this local bakery to get her a cake. To the eye it looks good sure- but looking a littler harder you can tell the place is dirty and not well taken care of. So I got a 7 layer cake and again- looked great- until we sang happy birthday and cut the cake- all four of us took some bites and all four of us had funny faces on- "what's that taste!?" We all thought it was rum flavored and we continued to eat it- after a while we noticed a musty smell- I knew something wasn't right- digging through the layers I noticed green spotty mold- I instantly vomited. Took pictures right away- and tossed the cake (it was now after hours the shop would be closed- and I didn't not want this in my house any longer). Next day I took the pictures to the store and they instantly started denying the allegations. Thankfully I had the pictures. They did apologize (as if that was enough) and refused to give my money back- disgusting and annoyed- read more

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Id give zero stars, the cakes aren't that good and the customer service is even worse, i needed a cake for my moms birthday on a Friday called on Tues with my credit card ok perfect. Thursday get a call they won't be making my cake unless I bring money in and I got an attitude from whoever I was speaking to. So rude over a cake for a birthday, to make someone happy im paying for your overpriced cake, if i wasn't working two jobs i would have time to make it myself let alone bring in money the day before! Classless theres so many better bakeries, this one just happens to be the closest and never going back. read more

Best bakery in suffolk county. Everything I have had from there is fresh and taste good. They make huge custom cakes for a decent price. read more

I have been coming to this bakery since 1982 when I bought my house. In the past several years the quality has been going downhill. Today I purchased a black and white cookie, a jelly doughnut and a cheese puff. The cookie was ok, but the doughnut and puff were so stale they were actually hard. The cheese puff tasted bad, as if the cheese had curdled. Awful. And, I don't think anyone is being nasty. We are just telling the truth about the products we got. If one day you go in here and get stale or moldy food, you will know how we feel. I don't know what has happened to this bakery, but they won't see me again. I work very hard for my money and will not waste it on inferior products. read more

this is a gem in the Mastic area, highly recommend the Strawberry short cake

Great baked goods, a diamond in the rough that's painstakingly close to Ice Cream Cottage. It's more like Frank & Daughters, to be honest --not to be confused with the Marlow empire. The lady seemed upset with my order, a loaf & 2 lemon drops with 2 rainbow sprinkled cookies. The bread shines here, with the rest secondary. read more

Something is wrong here and their is nothing being done to be fixed... I posted a review on google awhile back regarding last Easter, a cheesecake that looked beautiful but tasted like mold... then Mother's Day, Eclairs & fancy pastries and again, absolutely beautiful and looked delicious but after taking a bite they were disgusting and tasted moldy. Well. I thought that was the last time I would ever eat from them again but a few days ago, we had a celebration of life for husband's grandmother passing away, on the table there was a box of absolutely beautiful pastries and I snagged one. Just by one bite, I instantly knew which bakery it was by the overwhelming MOLD flavor and yes double checked and it was. I tried to mention in my last review that maybe the equipment isn't being properly cleaned and thus, mold... I WILL NEVER BE A CUSTOMER AGAIN. read more

Was expecting a knock it out of the park Italian Bakery. This it was not. The rainbow cookie had a weird taste to it, almost like it was sprayed with windex or left in a poorly ventilated refrigerator too long. Tried to eat a mini chocolate cupcake and again this weird chemical windex taste came from the cake, even worse than the cookie. Figured third time was the charm and tried a mini cannoli..no chemical taste but definitely not fresh. Cannoli cream was hard, as if it was sitting in a fridge for a few days. Threw away $30 worth of treats. Would not go back or recommend this place. Sorry. read more