Superb service in the development of large, TIF photo files that reproduced flawlessly the artwork…read moreI brought in, both in color matching and other corrections. The original work was a colored pencil rendering of an 80-year old cabin in Montana where I spent a week with my best friend and his brother last summer. Furthermore, the final large canvas print done by Holland was superb in every way. The technician that did the color matching went beyond expectations in generating perfect photographic and canvas reproductions. The prices were fair, and Holland's insistence on getting the final products right is a credit to their professionalism and customer focus.

2 years later & I'll still never go anywhere else. Recently got into shooting film & the results…read moreare the same. Love this place!

James was so quick to respond (even at odd hours when I least expected it!), and his turnaround…read moretime is crazy fast. I had 24 8mm tapes to digitize plus a VHS repair, but he went ahead and digitized that one on the house - and all this was complete within a week. Great communication along the way with what step they were on, any issues they've experienced while digitizing, etc. Drop off and pick up was easy and straightforward with Pak Mail. I am so glad I went with a local place like Save Your Tapes instead of other online companies where you'd have to ship off your irreplaceable tapes and trust they'd make it back in one piece to you by the end of the year. Don't hesitate to trust the folks at Save Your Tapes! They will handle everything with the utmost care.

I had some really old cassette tapes transferred to cd's. James did a great job. Quality was…read moreexcellent. I had no clue what was on some of those of tapes. Many surprises came after I listened. He does excellent work.

We had them print the front and back of our music book. I looked it up on Yelp and it had a number…read moreof great reviews and that's why I went. Glad that I went!!! They are knowledge, professional, friendly and they are there to help you in any way. I love the fact that they acknowledge you as you walk into the store even they are busy helping other customers. That is something easy to do but these days some stores do not do that. Very welcoming. The price is very reasonable and they work very efficiently. We live in south Austin but it is worth driving up here because you feel good and happy after leaving the store with great end results that they bring.

Time had passed since my last review. I just want to reconfirm that this store still provides good…read moreservice, manages customer needs well, and has equipment that is always functional. It is in a strip center that provides a good-sized parking lot, so it's easy to get in and out.

I had some minor printing done recently and gotten some pretty good customer service, not to…read moremention a quality product at a very affordable rate too. I'd recommend you take your service to Alpha Graphics. I matter or big or small of a project!

I needed quick specialty prints and reached out to several printers downtown. Alpha Graphics was…read morethe best at responding, and had the flyers available within 24-hours.

Great quick service. Staff is super nice and professional. We had old videos put on thumb drive and…read morethey look great

Absolute WIZARDRY! This work is so important, and what they do is excellent quality at a very…read moreaccessible price. We now have invaluable home videos that our family can watch for the first time in over 15 years. Will definitely be back with any other old media we find in storage :)

Sir Speedy is the perfect name. They are not only extremely polite & accommodating but fast! Even…read morewith last minute requests, the finished product always looks professionally done and exactly as I had hoped it would. Their consistent high quality work, professionalism, and fair pricing are why we continue to use them. Thank you!

George is so wonderful to work with! As composers, we are thrilled with the look of our…read morenewly-printed piano music books and materials for our booth at the national music conference. Thank you!!

As a professional fine art photographer, my partnership with a reliable photo lab is essential to…read morethe integrity and reputation of my business. I need reliable, high quality work delivered to the highest professional standards. Pounds has proven, again and again over my 15+ year relationship with them, that they are simply not up to the task. They have dropped the ball on me over and over, delivering a series of metal prints which are supposed to be 'ready to hang' that have literally fallen off with wall with more than 70% failure rate. Many of them have fallen within a matter of minutes after being hung. Others have fallen in the midst of month-long gallery shows which has been utterly humiliating on both personal and professional levels. How can I be taken seriously as a fine art photographer with such shoddy work that literally won't stay on the walls? And how could I even think to pass on such shoddy work to my clients? 'Shit rolls downhill' as we say here in Texas. No one operating under good faith would pass such a piece to their clients. And yet, pounds has done it again and again over many years. And they continue to treat their long-term, loyal clients with their high quality BS customer service while producing pile after pile of shit for their clients to deal with as it rolls on down the hill to their respective clients. What does this say about the people working at pounds? After several years of sticking with pounds despite such massive problems that have compromised my personal and professional reputation at galleries and amongst clients, I've come to realize that the customer service which kept me with them for so long is nothing more than lip service to cover up for their shoddy work. They have done absolutely nothing to fix the technical problem with the metal print float mount and hanging bracket system which was failing at remarkable rates. They have reprinted my work numerous times, and each time the prints fall off the wall even faster than the prints they were intended to replace. I've even tried to help them fix the problem by experimenting with solutions and found a heavy duty mirror adhesive that works with 100% success rate. I informed pounds of my solution, but did they use it or something similar in their own production? No!!! Why not??? I can only guess that the cost benefit analysis didn't work out, and that it's easier and cheaper for them to continue producing prints that fail than to produce prints their clients can rely on. This speaks not just to technical incompetence in the lab but to something far more grievous, namely a lack of personal and professional integrity. Pounds has caused me to lose clients, clients to whom I had to reimburse thousands of dollars in sales, they have compromised my reputation with galleries, and most recently they have caused me to miss hanging work in the biggest gallery show I do every year due to their incompetence and lack of integrity. I have now decided to end my 15+ year relationship with pounds simply because they cannot be trusted to produce work up to a professional standard. They can't even be trusted to produce work up to a mediocre standard! The only thing I'd recommend using them for is proofing because they're fast and cheap, and messing up proofs would hardly jeopardize a person's career. Any professional quality work, send elsewhere. Don't be hypnotized by their so called 'customer service'. After many years going back and forth with them and being sucked back in when my gut was telling me to jump ship, it is crystal clear that nothing has changed at pounds except now I can see them clearly for what they are. You've been warned. EDIT: Since my initial review, Pounds has reimbursed my past metal print orders as I requested after the repeated failures in the hanging brackets. I feel this is as satisfactory a resolution as is possible given the circumstances. Even so, I have decided to close my account at Pounds and am currently looking for another lab to send my work to.

Pounds is the finest lab in the U.S. I was a customer for several years in the past and they were…read morehelpful and professional at all times. Thank you, Pounds! J. Bordine, Wimberley, TX

We were 99% certain we knew what the problem was with my lens when we brought it to Sorin, the sole…read moreproprietor at Eurotech. I'd done ample research and my lens was behaving exactly as others' have. There were even online videos with the same reproducible symptoms, and a specific part needed to be replaced. So I figured I could get my repair done at Eurotech, as Sorin has worked on many lenses previously. He told me there'd be no charge if he didn't repair the lens. The shop is very old-school in how it's run; there are claim checks, no website to check on your gear, and you must call him during business hours to determine the status of your repair. His phone mailbox is perpetually full. Eurotech is located in a small office within a building with other small businesses. The office is cluttered with all manner of camera parts and intact cameras, and there are few clean flat surfaces in the place. I was a bit edgy about leaving my camera and lens there, but the reviews and articles on Sorin gave me confidence. He asked me to call several business days after I left my equipment. When I called, he told me the lens was very clean inside. Evidently he was thinking that dirt infiltration might have been the problem with my lens vs it needing a part replaced. He continued to go down that path, apparently unwilling or unable to get the part. My lens was reassembled and I picked it up in the same condition as I'd left it. While Sorin was pleasant and making jokes when we originally dropped my lens and camera off, he was not very friendly when we picked it up. I'm leaving the review at 3 stars because I got my camera and lens back and there was no charge (although I missed my camera and lens for the 10 days or so they were in the shop). I do think it's nice that Sorin didn't charge for his time, of course.

I don't think I can say enough good things about Sorin. He was thorough, knowledgeable, and a great…read morehelp to me getting my old camera ready for our son to take on their honeymoon. He also is a very interesting person, and I thoroughly enjoyed speaking with him. I recommend him without any reservations.