Great quick service. Staff is super nice and professional. We had old videos put on thumb drive and they look great

Absolute WIZARDRY! This work is so important, and what they do is excellent quality at a very accessible price. We now have invaluable home videos that our family can watch for the first time in over 15 years. Will definitely be back with any other old media we find in storage :) read more

Pro-Tape (specifically George) did a phenomenal job transferring all my old videos to digital! I can't believe it took me this long to finally do this. The process was much simpler than I thought it would be. Wonderful quality and customer service! Thank you George and Pro-Tape. read more

It was difficult to make contact but resolved. Be sure of the value of your converted documents. Pro-tape is comparatively inexpensive, and is local, but still a costly service. read more

I was too paranoid to ship my irreplaceable family videos to one of those online companies, so I paid the extra few bucks to bring them to pro-tape instead. And I'm glad I did. They're a pair of very kind, honest, reputable people who did great work read more

I had a 50yr old reel to reel audio tape that had been forgotten in an attic. The memories were very important to my family as my grandfather grew up in Melitopol, Ukraine. Pro-Tape was able to digitize the tape at a very fair price. Small company that gives personalized service. I highly recommend!! read more

Because I read the reviews on here, I decided to not try and save a few bucks by going to a cheaper competitor who had some lousy reviews. A while back my Father converted the best of his slides and home movies to VHS. I realized that even though I still have a VHS player, who has a clue if it works. So I decided to have these priceless mementos converted to DVD for posterity. Price quoted was $24.95 per tape (or something like that). They told me they'd call in around 10 days. They called in a week, price was as quoted. Work was perfect. DVDs played great and I ended up uploading the videos to YouTube for other family members. Nice to work with someone who does what they say, for how much they quote, with no drama. Highly recommended. read more

Pro-Tape is where I take all of our old tapes (VHS & super 8) ; as well as some 16mm videos and audio tapes from the 1950s-60s, that had been stored in the basement for approximately 4 decades. Some of the reel-to-reel tapes had been twisted and crinkled over the years. Some were still inside the cans they were stored. The very old reel-to-reel tapes were very important to me because they had my Parents in their 20s while stationed in Germany, my Father's voice - training men and going over some type of exercise maneuvers w(w/o) a weapon during the Vietnam War, and our last recorded message to our Dad while he was in Vietnam. Without Pro-Tapes expertise and care, I might not have these treasures today. I highly recommend Pro-Tapes. read more

These guys were great. I brought in three water damaged camcorder tapes in hope of converting them to dvd. They have me the run down of how it works and an estimated time frame about 6 weeks. Fast forward six weeks, Matt gave me a call and let me know they were able to convert these tapes. Priceless moments were recovered off these tapes and I was able to surprise my wife with the DVDs. When she teared up watching the tapes, I knew every dime was worth it. Cost is very reasonable, in fact there is a Groupon out there now to save you a little coin. Highly recommended. read more

OK, I feel a bit weird about writing a review on a place that sells tape stock for audio and video projects - but, what the heck, it's a good place and fellow Yelpers in a non-food/booze mood might need the services of Pro-Tape someday, RIGHT? Anyway, Pro-Tape is a great place located right here in AUSTIN that sells all kinds of tape stock at terrific - LOW LOW - prices. From MiniDV to HDCAM and BetaSP, they got it. If you are an old school, "Greatest Generation" homeboy, they got your VHS and (EVEN) 8mm, too! All for prices that are as low as they get. I bought a 'brick' of MiniDV tape from them to use on my last documentary project - cheap and good. Even if you only need a few tapes to capture that precious little Yelper taking his/her first steps, I'd check the prices at Pro-Tape first. 4 stars (could be five if it wasn't so hard to find, near 71 and I-35). read more

So, I bought a Groupon from these guys because I had a tape which contained the only existing footage of all my grandparents together before their deaths, and wanted to convert it to DVD or digital and give it to my parents as a gift. It said to call for an appointment, so I called and explained about the Groupon and the project I had. The guy told me that unfortunately, they would not be able to honor the Groupon because the business was shutting it's doors and going bye-bye. I asked why they were still issuing Groupons if that was the case. He said it was a mistake and if I contacted Groupon, surely I could get my money back. I was disappointed, but...what was I gonna do, the poor guy was going out of business. So, I contacted Groupon, went through their arduous refund process, and three weeks and numerous phone calls later, received a Groupon credit, which was only 50% of what I had originally paid. Frustrated that I had been ripped off, I gave up and decided to take up the project again at a later date. Well, over a year has past since then, and I see they are still in business!......Did they ever shut down? Well, I called over there to see. The person that answered the phone.....yes.....the SAME GUY......told me "ummm nooo.......we have always been here......haven't gone out of business or anything like that....." So, basically, these people are Clown World. Typical of Austin businesses, I have found, to act unprofessionally and outright lie to the public when it suits them. Probably underpay staff and treat them like garbage too. If they have staff and it's not a one-hipster operation. I wouldn't trust these people with my used toilet paper. Save your money. Buy a device called Dazzle. Very cheap on Amazon. Hook it up to your computer and VCR, and do it yourself. There's no reason for this guy to be in business. Especially because, according to him, he's not supposed to still be anyway! Total Clown World. read more

It's a horrible place. Do not think about coming here. I had 100 DVDs duplicated through their system. They asked me to test one DVD on their fat 1950s TV where you can't tell if it's even HD or if it's widescreen. It looked fine. My original video was crispy clear, but when I picked up 100 DVDs, it is amazing to see how bad the quality is. The guy had a bad attitude and refused to work with me... No refunds. I spent $200 on the DVDs and their work for NOTHING. It's horrible. Don't bother working with them. read more

I had an old VHS tape that spent decades in less-than-ideal conditions. They were very knowledgeable, professional, and thorough in explaining the process and the chances of a successful transfer to DVD. They were able to complete the transfer but they told me the VHS tape might be unusable because of the process involved in getting it back "in shape". Lo and behold, it still works! Now my family and I can enjoy our cherished memories for years to come. The pricing was beyond reasonable, too. Thanks Pro-Tape! read more

I had a former review of 3 stars even though the staff helped me with all of my needs. I wound up short some dvds and with 300+ discs floating around with different covers, different content I just flubbed before leaving the place. I mentioned it in my review and they contacted me here to make sure we cleared it up. Can you say consumer win?! It'd been months but they still had my cover art and when I supplied the disc gave me a spindle free of charge. Any other business would have put their hands on their hips and asked why I waited so long and that I'd have to pay again. The guys were just as friendly this time and I'm going to purchase with them again when I need more dvds. They were friendly, worked with me and extremely old school south Austin personable when I went by. Nothing but good things to say about them helping me with my initial flub. read more

Great prices, quick and professional service. The CDs they duped for me sound great and they did a fantastic job on the artwork, too. Friendly, helpful staff; true pros. read more

Cheapest video tape around, and probably the best place to get anything related to professional video equipment (for purchase, anyway) They send tape by mail order all over the country, so you know it's gonna be cheap. read more

My dad's 90th birthday is coming up. In the 40s and 50s he called square dances and had a bunch of old 78 rpm records he would take to dances. They got really scratched and worn over the years. In the 80s he set up a cheap cassette recorder in front of the record player speakers and copied the 78s to tape. I took that tape to ProTape this week to have them convert it to CD. I am extremely pleased! I paid a little extra to have them clean up the audio and insert breaks between the songs. (Well worth the nominal upgrade fee.) Even though they had just moved and were still setting things up, they got the job done faster than expected - which I really appreciate. When I first played the CD I was amazed that they had taken time to add the song title to each of the CD tracks. Most commercial CDs don't even have that! The overall sound quality was much improved, too. I could not be happier with the service I received. A+ I know dad will be thrilled to hear his old favorites again, thanks to ProTape. I highly recommend them! read more

These guys are great! Got the job done at this busy time of year and it looks great! Thanx!!

Just used them to transfer an old videotape to DVD and MOV file. Very pleased with their work.

They rescued a 35 year old, one of a kind cassette recording and copied/converted it to a digital format and put it on a cd. For a VERY reasonable price. I couldn't be happier!!!! read more

If you need a minidisc player, they may be the only people in town (or in Texas?) who have one. I needed my voice demo from my radio days in the 1990s dubbed from a Sony minidisc into an MP3 for a job application. Also, I needed a super quick turnaround, and he was fine with obliging me, just because I asked, and with no penalty. I really appreciate the professional courtesy I was given both on the phone and in person. Bonus? An old episode of MST3K was playing in the lobby, so we knew right then we were dealing with our kind of people. read more

I placed an order on Friday around noon, and my order was ready by that evening! They are also running a nice SXSW special for CD duplication. Overall it was a great experience and they are very friendly and professional. I will definitely be back! read more

I've used them to rent digibeta players (high end studio digital video tape players-expensive) several times. Portable digibeta players are flaky and unreliable but I never had an issue with the ones I rented from them. Good experience with very difficult to acquire merchandise. read more

Pro tape.com did an amazing job transferring my VHS, and mini 8 tapes to DVDs. I brought in 55 total and they called me as they were done to pick up. My family could hardly contain themselves watching on DVD as our VHS is nonexistent. I did not pay until the last one was complete and what a deal!! I was wary of trusting my videos to anyone or sending off in the mail, all DVDs are as good as the tape! I would trust ProTape.com with anything I film in the future! read more

The team at Pro-Tape did an amazing job digitizing some old home movies on VHS tapes and some Super 8 film from the early 70s. Matt has a wealth of knowledge about all things related to video. He answered all of my questions in great detail before and after the two projects I've had them work on so far. I'll be requesting their services again and highly recommend Pro-Tape. read more

These guys are great. Always taking steps to make sure I have what I need, which is crucial when it comes to professional video work. Fair prices, quick turnaround. I'll be here again and again. read more

I was very impressed with the customer service experienced at Pro-Tape. Matt was very helpful and informative. I had Pro-Tape convert 8mm and 5mm reels to DVD and they did a great job. He explained the entire process so I knew what to expect as well as the time frame. I explained that I was in a bit of a time crunch so Matt helped expedite my request. I plan to take the remaining VHS and records my grandfather left me for conversion down the road. Thank you Pro-Tape! read more

I'm super grateful to have this storefront. I've worked with tape before so I wasn't a total newb when I went in there to get a take-up reel for my new otari 5050 bII. I bought a plastic take-up reel, got it home, realized it was extremely warped. Took it back. The guy was cool about exchanging it for another one. I get it home, and it's also slightly warped, as evidenced by my tape flanging. I'm not bothering with returning this one and would just say get some higher quality take-up reels. read more

I'm a home recording artist who prefers analog. I'm more than pleased to be able to shop local and buy all my recording tape from these guys. And if they don't have it in stock, it's on order. Very nice staff and great to have a place who serves people like myself. read more

I wanted to upgrade my mac, and the mac guy recommended pro-tape. At first, it felt strange that why Apple would re-direct their service to somewhere else, but what the heck, I made the phone call just to find out. I have to say I was so happy that I called. The technician [Jonathan Leistiko ] was so patient and helpful, and the best part of it is, He speaks a language that's understandable for people who have no clue about computer--like me. On top of that, the clear and detailed information, the price quote, the follow-up.....all together, It is great service. thanks! It's how good service should be, but you rarely can get these days. no question that in the future, if I ever have any problem with my computer, this is where I would go first. read more

I highly recommend using Pro-Tape! I called on a Tuesday needing 50 DVD duplicates with artwork by Thursday. They made every effort to fulfill my urgent request. And not only that, they didn't even charge me a rush fee! BOOM!!! Thanks Matt and George! read more

Great experience! George restored an old cassette tape for me. He was quick, the price was very fair, and the finished product (digitization + audio clean-up) sounds way better than I could have imagined. I would highly recommend Pro-Tape. read more

Freakin amazing service. Awesome staff. Suuuuuper helpful in the design AND printing of our cds. With great templates on line it was very simple to get what i needed done right at a badass price! read more

Yikes! Accidents happen right? I spilled coffee on my Mac & in a few minutes, keyboard won't work. Hurried to the nearest Apple store who promptly told me to fork out $755 for fixing it. Really? That's a car payment! A new computer! Plus the apple geek server I spoke with didn't have any personality at all...no signs of sympathy, empathy, it was like talking to a logic board {I'm not generalizing & truth be known, I love geeks, most have awesome personalities ,errr, except this one}. Anyway, I called Pro Tape & Jesus answered & I heard empathy from his voice. Yippee! He told me the procedure, how much it's going to cost. Went on my way, met him, left the computer & 1 day later {or maybe less}, the computer was fixed & the price was a fraction of the cost of what I would've paid at the Apple store. Painless, fast, good price & the communication was A+++. Please, if u have Mac problems, don't go anywhere else! read more

This is a great place for having CDs and DVDs made from old tapes. The guys that run this place are very skilled at it and are musicians etc. in their spare time. A lot of musicians bring their old recordings here to be professionally produced into a decent product. That describes me, but I know they do an equally fine job with old weddings and home movies like birthday parties and you name it... read more

I really have nothing positive to say about this business. The place was unclean, the two guys were dishonest about several things, extremely rude, unprofessional, and most importantly, they ruined items that are irreplaceable. If you value your materials, definitely do NOT trust these guys, the risk is way too heavy!! read more

A shout-out to Matt for taking care of my CD orders so quickly and his commitment to quality. Even when the machine malfunctions, Matt does everything he can to keep things moving. I really appreciate your service. read more

The guys at Pro-Tape have always treated me with courtesy and professionalism. I have been pleased with their work, since they have transferred my " children's childhood" from VHS to DVD. For me, they are a gift and a blessing. read more

Pro-Tape is an amazing store! They offer so many services with extreme helpfulness and they have the cheapest prices for any tape stock or Pro-Audio gear around. They are also an Apple dealer and certified apple repair center. I had a G5 that was fixed the same day at Pro-Tape after the Apple store said they couldn't repair it. Thanks Pro-Tapers. read more