If I could, I would give this place negative ten stars. We went there recently. First of all, the service was absolutely atrocious! The lady behind the check-out counter (the one in the picture wearing the purple shirt) did not know how to handle orders or her staff. She had 8-10 orders slips laid out in front of her randomly, so she didn't know which order came first and which came last. When a dish came out, she randomly searched the orders to find a match, then just called it out. As a result, some people got their order within mins, while others had to wait a long time. We ordered four items and waited an hour and half to get all of them, that's with me literally standing in front of the counter the last 30-40 mins asking her to check our order everytime a dish came out. Since they mainly serve stuffed pancakes or potstickers, most of the dishes looked the same from the outside.
On top of all these confusion, this lady had the worst attitude when people asked if their orders were ready. She would yell out "where were you?! I called your name!" She told one customer her order was not ready yet. When the customer patiently said "I'll wait on the side." The lady actually muttered "yeah, what else can you do!"
Last but not least, our pork buns were undercooked, the meat was very pink. Remeber this was pork, not beef. It was an agonizing experience to say the least. With the many great restaurant choices in Chinatown, we certainly would never go back there again, never. read more