Their price quote was outrageous, twice as high as the other quote I received. Did't use their service.

I am extremely disappointed in the outcome of the visit to my house today. That is twice now that you have sent someone to my house that was unable to come up with a viable solution to the issue we are having. You are the PLUMBERS. You are supposed to know what you are doing and have experience in the industry to offer VIABLE solutions to solve my plumbing issue. I have lived in my house for almost 8 years and within the last month there has been a smell coming out of my drains. I called you because we trusted you and felt that you would be capable of offering a solution to our problem but I was gravely mistaken. There is clearly an issue going on and your only option was to charge me upwards of $1000 without any clear  guarantee that would solve the problem. I am not a plumber but drains don't just stink after years of NOT SMELLING. Your plumber basically told me there is nothing we can do and we essentially have to live with this smell unless we do all this insane diagnostic testing. Quite frankly it sort of felt like he just didn't want to do the work. read more

I just purchased a new home and it needed some plumbing work. Darryl was sent out and he was fantastic. He took a look at everything I needed work on and offered me 8 different options. I decided based on his recommendations and research I did before he came out. Darryl replaced and updated my main water shut off valve, my washer hot/cold water valves, and updated the valves and added a thermal expansion tank on my water heater. He completed his work beyond my expectations and faster than originally quoted. The final invoice came in under the estimated quote. I could not be happier with the work and cost to do that work. I highly recommend Do it Right Plumbing, especially Darryl W. Thank you! read more

Don't waste your time with this "company." I called and made an appointment for 2pm. David from Do It Right Plumbers called me around 11am and told me he was on his way to my home. I told him nobody was at home and I made the appointment at 2pm. He was informed he was coming to repair a hot water heater. I told him, no I purchased a new tankless water heater and needed it installed. At 2:15pm I called David to see if there was someone coming. He informed me that he was in a Zoom and tried to call me this morning, left messages for me and couldn't reach me so basically he gave up on me. I informed him, no we spoke in length on the phone and he told me he would try to get someone to my house at 2 and would call me back. Personally, I don't want to deal with any company with this type of customer service. Your call. read more

Made an appointment on Monday to have a plumber come to my house on Wednesday in the morning to service a water softener. Plumber was supposed to arrive in the morning. At 2:45 I received a call telling my their plumbers were busy and would not be able to come today. But they could reschedule for Friday. Gee...thanks. I guess they wanted me to wait all day again just to get blown off. The absolute worst!!!! read more

Outstanding! I have used them twice and they are friendly, professional and keep you informed of time they will arrive at your home. Everything is computerized. Damian is wonderful - nice and very thorough. Recently they came the same day and accommodated my schedule for a water heater replacement. I will continue to use them. read more

I had another plumber install two new faucets in my home; one in a guest bathroom and one in the kitchen. Let's just say there were issues with the faucets and no help in the follow up. So, I called Do It Right Plumbers. Mr. Bill (yes, that is what his name tag read) was very nice. We did, indeed, have to replace the two brand new (one was a Moen) faucets with another two brand new faucets. They are not cheap. Nor was the cost to replace (again) the two faucets. Do It Right Plumbing is not inexpensive but sometimes you get what you paid for. Our faucets are running like a dream. We actually get cold water out of the kitchen sink again and both now have actual water pressure. So I am so thankful that it was actually installed correctly this time. Will we call them again? In a heartbeat! I also have to give a shoutout to Travis (I hope I remember his name correctly), my first contact and the guy who booked the appointment. He was awesome. I was angry at the other plumber and was very short with Travis. He was so patient and kind of talked me off the ledge so to speak. So thank you Travis! read more

Damian and Do It Right Plumbing installed a tankless gas hot water heater and whole house water filter and descaler at our house. The price was competitive and the quality of the work was great. Damian answered all our questions throughout the install and did the work quickly and efficiently. I would definitely recommend them! read more

Do Right Plumbing is well represented by Dakota a real professional,competent ,polite,efficient resourceful,. Very good experience I would highly recommend them and Dakota Don Lavoie read more

I got taken. The plumber showed up on time. Looked at the problem. Told me all the work that it would take the fix it. Gave me a bid. I said OK. Then right away he figured out an easier way to fix it but still charged me full amount. I got taken. read more

I could go on for days raving about this company. Let me first thank each technician who came to my home & helped my family. Thank you to Chris Martinez, Amanda Wilson, Rey Navarro, Eddie Nova & Ricky Yamashiro. Also Jen & Tracy at the office for hearing me out! We had been dealing with a disgusting rotten egg odor in our home since July. In that time we received zero help from our home warranty & HOA in finding a solution. Keep in mind we have two young children ages 2 & 6 that have been taking in this odor. We had various inspections with pest control companies, the gas company, hvac companies, duct cleaning companies and other "plumbers". Through all of this we eliminated dead animal smells, duct issues & hvac issues. However, the other "plumbing" companies strongly dismissed one theory I had- a sewer odor gas leak. We were told no way, it's highly uncommon, etc. No one even wanted to investigate. At a boiling point, I found Do it Right Plumbers on Yelp. Thank God for them! The team came in & literally smelled what we have complained about. We took the approach of hydro-jetting the lines after a camera inspection! Yes this was the first company willing to do this without dismissing my claims. The lines were just gross & filled with debris. The team spent 3-4 hours jetting the lines & I recognized the sewer odor! I was not crazy! In addition, they removed all toilets & installed new seals. After this process the smell in our home drastically reduced! There was a connection! The next step was to conduct a smoke test in order to find a potential broken pipe in the walls. By the way, this has been the only company that shows respect to the homeowner with excellent customer service, even putting on booties in the home, vacuuming, etc. Outstanding! Orange County businesses lacking in customer service should learn from this company. Back to the story- Chris started the smoke test & within minutes smoke poured from the drywall in our bedroom closet! We even found the smoke in our attic near that spot. The wall was cut open and there it was-the broken sewer vent pipe!! Confirmed I was not crazy. Chris made the repairs very quickly, cleaned up & we are finally odor free!! These guys will be my plumbers for life, no doubt. I am a Realtor in Orange County & will refer them to anyone needing expert plumbers. I literally cannot thank you all enough!!! read more

Do It Right Plumbers - Broken sewer vent pipe - Plumbing Near Me - Orange, California

I had used Do It Right for a previous project at our home and was very satisfied with their professional approach after having met with two other plumbing companies previously. For this project, we needed to have an exterior courtyard drain cleared of blockage. After first consulting with Damian on the drainage issues, Chris was sent out the next week. Like Damian, Chris was efficient and professional in addressing the problem, working from both ends of the drain to determine where the blockage occurred and how to remove it. The subgrade drainage system was connected and branched off in various directions providing its own challenges, but eventually the core blockage was located and removed. Afterwards, Chris used a camera to inspect the quality of the existing pipe system, and the footage of this was also sent to me afterwards. After the work was done, there was unimpeded drainage from the courtyard and everything was swept and cleaned of debris. Chris was professional throughout. Also would like to mention Franny and Summer for always keeping me well-informed on the status of scheduling. On this occasion, one of their cameras needed repair and the start date was pushed back. The both of them kept me immediately informed as soon as they received information from the repair shop which I am appreciative of. I've certainly encountered companies in the past who don't touch base until the last moment. Thank you again. read more

I called and spoke to Summer yesterday. I was frantic because there was a leak and I had a $600.00 water bill (bi-monthly). She scheduled me for today, waived the fee, and sent out Christian the tech. He was polite and found the problem right away. Christian also told me that it was a simple fix that could be done by any amateur thus saving me money on plumbing fees. He didn't have to be that honest but he was and I am so grateful. For me, this says a lot about the company. I can't say enough good things about them. read more

Courteous, prompt and professional. Website very easy to navigate. A little pricey, but you get what you pay for..

I don't like to write negative reviews but this company deserves it, so I will. I was referred to them by Home Advisor. They were prompt to call, and schedule an appointment for an estimate. The first appointment went over by an hour an a half to two hours before I got the call that a tech was on his way. I rescheduled. The next appointment was over an hour late. The estimate I received was very high and there was a lot of salesmanship about how they aren't doing plumbing but a lot more which is why the cost was worth it. Complete nonsense. I don't understand the concept of paying more for doing what your supposed to do in the first place, the bare minimum. My company doesn't pay me more for doing my job day in and day out, that's just expected. Anyways an overpriced, and under delivering company. read more

This review is a bit late. We had a great experience with Chris Martinez from Do It Right Plumbers when our Tankless water heater fried last summer. Chris went out of his way to work with the manufacturer to get one of our parts replaced under warranty. This ended up saving us a lot of money. He was fast, friendly, and willing to answer any questions we had. I would not hesitate to use DIRP again. read more

Chris was nice and responded fast with my quest. Very responsible and contained the issue effectively.

Mr. Bill, our assigned plumber, was right on time gave us an accurate estimate right up front, kept us informed and in the loop and up to date as he progressed. Very professional and a superb craftsman. These plumbers are higher priced than the others not only because of their excellent service but the quality of the parts that they use. The cut off valves that they used under our sink are absolutely fantastic as are the toilet valves that were used in our bathrooms. This stuff is built to last and it shows. So, in the long run, these plumbers are going to save you money because you won't need to see them again for a good, long time. I hope that it won't be for a while but the next time I need a plumber I'm calling "Do It Right" AND I'm asking for Mr. Bill. read more

Chris Martinez did a great job replacing our tankless water heater and stayed extra long to get the job done right. I had a lot of questions and he was able to explain everything to me, so that I could be an informed home owner. Also, very competitive pricing and I checked! read more

My shower handle would not turn the water off! I could order out and make it til Monday, but my tenant is on the same line so I started my journey of finding a plumber to repair my shower handle, today, Sunday! With the help of Jani (pronounced Johnny), she was able to refer me to someone in my area and kept saying each time i called, " call me if this doesn't work out"! What a blessing she is to the and a very valuable employee to do it right plumbers‼ she deserves a raise or promotion or both‼ There are honorable plumbers out there that don't gauge u during a crisis. read more

Jason was a really horrible receptionist. He was rude and didn't listen to anything you said. Don't speak to Jason. He didn't give me to to explain my self. read more

Complete waste of time. Scheduled an appointment between 9-12pm...waited til 2:30 until they finally said they couldn't make it. Rescheduled for following Monday only to have them want to charge me $300-600 for a simple drain snake at accessible plug outside that should have taken 1/2 hour to clear. Nice people...crappy rip-off company. read more

Saw this business on yelp and had an emergency gas leak on Friday afternoon. I called at 2:29 and the dispatcher said she had workers in my area and would contact me in 40 minutes. An hour later, the dispatcher said they could not come out after all and wanted to reschedule for Tuesday. Not the company I would do business with again. read more

Frances the dispatcher had outstanding customer service. She handled my situation in a timely manner and also recommended some other maintenance needed in order for my plumbing to work efficiently. With the help of Edward the plumber I can't express how grateful I am to Do It Right Plumbers. I will definitely be calling them back in the future for any other plumbing issues I have! Thank you Frances you were such a delight! read more

I contacted them for an estimate-as I have been contacting several plumbers for the past week. However they responded quickly and offered to come out at no charge to give a correct estimate. The technician was running late due to the job before me. But the office kept me updated as to his ETA- much appreciated. The technician was Brennan- very nice and he worked hard on what should have been an easy job. He had a long day and with all the unexpected challenges he stayed composed and didn't get frustrated. The job got done and I would now call them again for anything else. Thank you Brennan for your great customer service! read more

We had a stuck drain and had received a ridiculous estimate from another plumber. Not only did David get the problem resolved he also was professional, caring and 100% honest. I recommend Do It RIght most highly... simply the best! read more

I highly recommend Do It Right Plumbing. Ask for Francis and she will take good care of you. She is the go to person. Inform Francis to ask Damian to do the job if he is available. Damian has been to my house twice, two years ago to flush the tankless water heater and this week to inspect the water valve under the kitchen sink. I plan to have Damian return to replace to faucets which I will supply. Remember all quotes are negotiable and at this time there are coupons available. It touched my heart when Francis informed me at this time they were collecting 5 can goods in lieu of the $39 service charge. If you accept Damian to perform the work you don't have to give the 5 cans of food. I am not sure how long that promo is going to last, call and ask Francis. read more

My apologies for this delayed review. I am currently going through a complete kitchen remodel which started January 9, 2017. I called "Do It Right Plumbers" in December for a Tankless Water Heater estimate. From the very beginning my interaction with this company was STELLAR!! I went through Home Advisor to find a professional and as soon as I pressed "Send" my home phone was ringing . Tristan from "Do It Right Plumbers" on the line. That was impressive from the start. We set up an appointment and Saul was dispatched to my home within 24 hours. Saul understood my needs and gave me 5 options for the size of heater I should consider. I was a little hesitant when I heard the cost of this project so he contacted his boss Edan whom spoke to me in a very calming tone and gave me a reasonable break on the cost , along with a wonderful financing option. I happily agreed to give them the business . Saul and Edgar showed up promptly @ 8:30am on December 26, 2016. They were both so very respectful of my home. My installation was a bit more involved than they had anticipated. But, nonetheless they forged ahead tirelessly. They had to come back a second day to complete the task, never showing any sign of frustration. Upon completion of my project on December 27, 2016, I was personally visited by Edan and Tristan. It was so nice to put faces to the team that I trusted in my home. Unfortunately, I did have a couple small leaks. Felix and Saul were immediately dispatched to solve the problem. My overall view of this company is "AWESOME"‼ I will definitely be calling for their service and expertise again. Thank you "Do it Right Plumbers"‼ Saul, Edgar, Felix, Edan & Tristan read more

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I chose to use Do it Right partly because of their name. I wanted our rain shower head to be done right. Come to find out the shower head was done using a wrong valve which caused it to drip badly. A tech who came out for another issue and who I asked to check the drip blew it off with some excuse about some valves not always working 100% and said the office would contact me. They never did. After reaching out to them they sent someone out who confirmed the wrong valve was used. They offered to fix it at no cost. It involved cutting open the drywall which they said would be repaired. A month later it's still not repaired! They have scheduled multiple appointments and not shown up or showed up but only looked at the hole and didn't actually fix it. Needless to say, the communication has been awful. They also incorrectly scheduled tankless wat heater flush (put it in their system at like 3 in the morning rather than the afternoon) so no one showed up for that appointment either. read more

My (lovely) spouse installed 2 bathroom sinks, both of which ended up leaking. We finally called a professional, so I could have a functional sink. Dakoda was able to come to our home the same day. Dakoda was amazing! He was so friendly, and he walked my spouse through the whole process (in the event that we ever have the same problems again). Don't be like me and wait 2 years to fix a plumbing issue. Just call these guys and ask for Dakoda. read more

This company really stands behind their work! Dakota gave me an honest quote and was ready to complete the job immediately. He did a great job and i was lucky to find them. They definitely guarantee and back up their work! I would highly recommend Dakota and this plumbing company! read more

This was a horrible experience. They are very disorganized. I had an 8am appointment for a plumber to come. I called at 8:30am. The dispatcher woman said they were in route from irvine. I waited until 9:30am. Called back and they said that the gps said that they were already at my house. They were not. She said that she will text them again and I never heard back. read more

I want to Thank this company so much. They came to my rescue and the Plumber CHRIS M was so thorough, courteous and honest. I appreciate all he did. They did their job well and cleaned up - leaving no trace. I just want to say they went far and beyond other job handlers I have encountered in the past. read more

I really dont know how anyone writes a bad review on this place I had such a good experience from megan on the phone to damian that came to the house everyone was AMAZING !! I didnt wind up using them because my stupid A$$ landlord didnt want to pay for the work to be done and GUARANTEED !! he wound up sending some handy man to fix my valves and pipes .... but !! like these reviews that ppl leave about the price being different like HOW are they supposed to be able to diagnose your plumbing needs without starting it ... when I called they told me everything that it was going to be 49 for the visit and he would look and write me an estimate which he did he even called my landlord for me and left a message regarding what needed to be done ...which its not his fault that my landlord is a cheap dude and wants to go with someone else .. honestly if there was so much that needed to be done and that I had to involve my landlord I DEF would have used do it right plumbers !!! anyone that puts a bad review is just plain out being an A$$hole or a karen ... plain and simple ... read more

They responded immediately, were able to do the work the next morning, came on time, the tech was professional, he gave me an estimate for clearing the drain and garbage disposal, did the work, cleaned up and was done within an hour. I highly recommend this business. read more

This is your plumber company! Darryl was our tech today and he's very experienced, professional and thorough. He installed the water softener system and fixed everything broken in our house plumbing wise. Toilets leaking, unopenable valve... He cleaned up after his work nicely. And more importantly he smiled the whole time he worked and told me how much he loves working for this company. Thanks guys. read more

SO nobody is calling a plumber because things are going great, right? We woke up to shower for work at 5:15am only to discover that our tankless hot water heater had died! No hot water. There are 5 (!) of us in our house, so needless to say, this was an emergency. We called about 10 plumbers and had very inconsistent follow through (3 never even showed. one came and said he needed to get something to do the estimate (?) and never returned. two said they would have a technician call and then never heard anything). Needless to say, we were panicked. Enter Do Right Plumbing: Called back, confirmed a time and then our hero Dakota showed up! Dressed in the company's spiffy old time-y uniform, he was super friendly and efficient, gave us a very reasonable quote, and COULD start right away! He dashed to get what he needed, he called TWICE to let us know where he was in the process of getting all of the needed supplies so we would know what was going on. Dakota returned and worked efficiently for several hours, occasionally giving us updates. He finished the job and BAM, we were back in business. We are customers for life! Thank you Do Right and Dakota! read more

I wish I could give a minus-star rating. Do Right Plumbers offers a service to drain a water heater annually. This is a total scam. I made an appointment but was called several times that there would be a delay but promised a later times. Finally, I was told that service would not happen that day but promised to be the first appointment the following Friday. Did not happen. I asked for a refund of the fee I paid. I have called several times since April 14th. Frances always promised a refund. The check was never in the mail. read more

We had Do It Right Plumbers out to inspect a possible foundation leak. Dakota Dulmage arrived promptly and conducted a leak check. Dakota was extremely polite and professional during the entire visit. After a full inspection it was determined there was no leak. At the very least, outside of a professional employee, you can add honesty as well! Great professional member of this company. I would recommend them for any project! read more

Very unprofessional. Scheduled an appointment from 8-9am. Plumber didn't show up. Called and was given the excuse he went to some other job. Was told he could come to my place sometime after 11 or so. I took off work just to have them jeep me around. read more