I am a first time customer. I called your office for a sewer hydro jetting emergency service an hour ago and your technician Logan Poirier has already completed the work. He was skilled, and very courteous. Your service fee was fair and I can't tell you how impressed I am with your operation. Thank you very much. I'll keep your number and refer you to any neighbors in need. Thank you read more

Nobody likes to have plumbing issues (especially in the middle of using your kitchen), but Done-Rite makes dealing with the joys of homeownership as bearable as possible. I spoke with David last night, and he was able to get me on the books with someone first thing this morning. Christian arrived on time and was incredibly helpful. He took the time to educate me on the problem I was dealing with, the causes for it, and the solutions I had available. Luckily I was able to take advantage of the $99 Yelp special they offered, so this went from being a major headache to a minor inconvenience. After the service was complete, Christian took the extra time to check for any other leaks and to make sure things were looking good across the rest of the house, which I greatly appreciated. Overall I had a fantastic experience with Done-Rite and plan to work with them on some future projects. I can't recommend them enough for any of your plumbing needs! read more

Adulting is the worst... especially when you see water overflowing from your meter and find out you have a main pipe burst on your property We did our due diligence and got multiple quotes, but most were astronomical (major side eye). We had worked with Done Right Plumbers before and loved them, but still wanted to compare. So glad we did! Dave, the owner, gave us an estimate that was literally half the price of another plumber, and with their consistent 5-star reviews, the choice was easy. Dave and his team showed up, got straight to work, and had everything fixed before lunchtime. We went from total panic to "yay, we can shower again!" in just a few hours. Super trustworthy, incredibly knowledgeable, and they truly live up to their name-they get the job done right. Highly recommend! read more

Jon was amazing! Fast and easy to schedule service. Jon was on time and service was excellent. Pricing was very fair and honest, appreciated the detail explanation for the repairs. Thank you and I will definitely call Done-Rite Plumbing for my next plumbing repair and refer them to all my friends. read more

We found the water leak under the base of the toilet. Then we searched for the plumber around the area and gave Done-Rite a shot. Since I got multiple quotes from the plumbers around and their price was very competitive. It was easy to book an appointment. Then they assigned Jon to come to the site. He was on time. Updated when he was on his way. Jon was very friendly and professional. He answered all my questions about the leaked and he perfectly help us pull and reset the toilet. It only took like an hour and the whole process was pretty smooth. Again that he was very patient because I asked him lots of questions and he still answered all of them to help my concern. I will choose Done-Rite again if there is somethings wrong with the plumbing and I will surely ask for Jon again. Thank you very much Jon! read more

Done-Rite Plumbing And Rooter - The toilet after the pull and reset - Plumbing Near Me - Orange, California

John is the best! Would like him to come come back if I ever need help. Your price is the best. read more

A whole home re-pipe is stressful and costly - whether you are forced into the decision or trying to get ahead of the inevitable slab leak with an older home. Making my decision to move forward now was largely based on the trust I gained through smaller projects with Done Right Plumbing and, in particular, with their senior plumber Mario Melena. The entire experience was smooth and professional. Done Rite lives up to it's name and does everything right. They use all the best materials and approach to the work they do. It's a whole team effort from management to the lead plumber onsite, all the workers who carefully cut drywall to make room for new pipes, and those who put everything back and even clean afterward. From start to finish, the entire job for a 3 bath house and replacement main line was 48 hours. I now have peace of mind knowing not only that it's now done, but that it was done correctly and the materials and labor are warrantied by a licensed and bonded plumbing company. And the experience working with Mario and his team on the job were 10 out of 10. He truly went the extra mile, paying attention to all the small things. He showed up on time, with a can-do attitude and a wide range of knowledge and wrnt out of his way to make sure the process was seamless. Thanks Mario, Dee, David and all the Done Rite employees for a great job. I will certainly call you again for any next projects - although with all bases covered, that might be a while! read more

I had the two sinks in an upstairs bathroom not draining. Called D-R in the morning and was able to get a same day appointment in the early afternoon (their initial ball-park price estimate for this type of service call was lower than 2 other companies I called). I was given a scheduled time, and the tech texted when he was on his way. He arrived right on time, if not a few minutes early. Showed Christian and partner the problem and they went to work. Dual-sink bathroom drains are sometimes a little tricky because when you snake from one side, instead on going downward in the main drain, the snake will cross over thru the Y fitting over to the other sink drain pipe. So with a little bit of technique and patience, he was able to get the snake down the Y and into the main pipe and break up the clog. When he pulled out the snake, it pulled out a lot of gunk and hair, so it was good to see evidence of stuff being removed from the pipe. They worked fast and worked cleanly, and did not make a mess with the snake and drain water. This is the second time I've used Done-Rite, and like before, I am very satisfied with their service. I will happily use them again in the future. read more

Had a couple small-ish jobs. The positives were easy scheduling, text updates on when the plumber would arrive and sharing a name and photo of him for easy ID. The negatives were around pricing. When he arrived, I asked about the price difference between replacing the cartridge for an old shower pull-out handle vs updating to a new lever handle. We opted for the cheaper fix but after completing the work, the plumber then tells me the pipes are starting to wear and we should update to the new handle soon. If I was given this information BEFORE the cartridge installation, I may have made a different decision. Now, I'm basically stuck paying for both services as I'll likely need to update soon. He did ultimately offer a partial discount for the new handle, but would have been ideal to know this before the work was done. Similarly, he snaked the kitchen drain and then told me it was too full of grease so we'd need the more expensive hydrojetting. Lastly, I was told we could get a small senior discount as this was for my parents home. When I asked the plumber, he confirmed this was included in the price but I then realized this actually wasn't included upon receiving the invoice. I'm not sure I'd work with them in the future and would suggest you look elsewhere. read more

SOLID OWNERSHIP leads solid teams. In this case David is a top notch business owner who knows his industry inside out. David and his team are forward thinking incorporating tech and risk mitigation into their portfolio of services. I would recommend ANY and EVERYONE to Done Rite if you want your project done right the first time by a quality company. :-) read more

Danny and Devon were great! Very professional and friendly. They know their stuff! Upfront pricing was very helpful as well. They also helped me immediately -- Dave, the owner, is very involved and that gave me a lot of peace to go with Done Rite. I will call them again. read more

I called for service and within 30 minutes a technician was at my door. My technician, Jon H. immediately got to work, investigated my plumbing issue and gave updates along the way. Provided a detailed estimate before initiating service so there no surprises on a final bill. Performed a complete examination of the drainage system under the house. read more

Daniel was very knowledgeable and did a very thorough job resolving our toilet issue.

Fantastic customer service! I would give them whatever is higher than a A+++ rating! I needed to get our water heater turned on again after contractors turned it off to paint. I called Done-Rite as they have always been responsive. This time was no different. They had a full schedule of on site appointments but Dave took the time to walk me through the process over the phone! I was so impressed by his kindness and patience as he ensured I followed each step properly. Now that is the very definition of excellence! Thank you Done-Rite! read more

Danny and the Done-rite team were incredible! We had a slab leak and they gave us 2 estimates, one for repair of the single slab leak and one for a whole house repipe. Done -rite completed the whole house re-piping in one day. Then the next day they returned and completed the drywall repair. While they were here they were able to also address the issue that we had had long term, where it took forever for us to get hot water to our second floor. They were able to run a loop of piping from the water heater, upstairs and back to the water heater and it fixed it! They were competent and professional. We would use them again for any further plumbing needs. Highly recommend. read more

I had a brand new washer and dryer installed, and during the installation, the technician mentioned that my water was backed up and suggested I get it checked out. I hired this company to run a snake through my pipes, only to be hit with a quote of $2150! I decided not to go with them--they charged me $79 for the visit--but I immediately sought a second opinion. The second plumber arrived, ran the snake, and confirmed there was nothing wrong with my pipes. Everything is working perfectly now. It's really unfortunate how some companies take advantage of your trust to push unnecessary, overpriced services. I definitely would not recommend them. (Attached is an invoice for a service I didn't need.) read more

Done-Rite Plumbing And Rooter - Plumbing Near Me - Orange, California

What great customer service! All the way around, owner, receptionist and technician were super responsive! I even called on weekend. Logan was here first thing Monday morning, sent picture and time expected prior to arrival, real professionalism. He was super courteous, friendly and got the job done. He documented results, with pictures verification for our pool equipment installers. They sent email estimate and resolution results, with pictures for my records. They were the most reasonably priced. They are now permanently saved for any future work we need for plumbing. Thanks guys, you are the BEST read more

Jon came out to help replace our sink faucet and basket strainer. Very helpful and efficient service! We didn't want to supply our own parts because we were worried about getting them wrong, so Done-Rite supplied both the basket strainer and faucet. Jon also gave us some maintenance tips that are much appreciated. Appreciate the value add and service! Thank you so much! read more

Danny was terrific! Had an extremely large crew come in and re pipe my entire house. He was pleasant, clean and efficient. Would give a 4.5 but couldn't give a half star. Will definitely use this company again read more

Jon did an excellent job diagnosing and explaining next steps in unclogging my kitchen drain. After the hydro jetting we have drain pipes that are like new! read more

Logan and Victor were great excellent service explained everything well verry efficient.

Done rite team was able to come out at 8am after I start reaching out all local plumbers at 5am. The tech was very friendly and got the job done swiftly. Strong recommended. read more

We were really impressed with Done Rite Plumbing! They were able to schedule service on one day's notice, which was a huge help. Danny handled our repair, and he was courteous and very efficient. The work was done quickly and professionally, and the whole experience was smooth from start to finish. read more

I can't say enough good things about Done-Right Plumbing--especially Jon, who came out to fix our dishwasher. From the moment he arrived, he was friendly, respectful, and clearly knew what he was doing. He diagnosed the issue quickly and had it fixed in no time, all while keeping everything neat and clean. What really stood out was how courteous and professional he was throughout the whole visit. It's not every day you come across someone who makes a plumbing issue feel like no big deal. Thank you, Jon, for making the whole experience smooth and stress-free. Highly recommend Done-Right Plumbing--ask for Jon if you can! read more

Replace 40gallon water heater was done in half a day. Jin was a pleasure to have working on the project. Jon was courteous and professional. I would use Done-Rite again without hesitation. read more

They were dis honest with me from the beginning of the work, by not working w hat there were call for which was for a water leak in the floor of an apartment. They instead decided to work on a bath tub drain. I signed for a deposit on my credit card, and with my info. they charge the credit car for whole job. read more

Just had my first opportunity to deal with DONE RITE PLUMBING and am extremely PLEASED!!  Called first thing this morning about two separate shower issues and was told they could have someone here within the hour.  Sure enough, MARIO MELENA arrived approximately 30 minutes later!  MARIO immediately asked to see the two showers and quickly diagnosed exactly what the problem was in each place.  He then prepared his quote to completely replace the SHOWER CARTRIDGES in each location and I was VERY happy with the fair price!  MARIO then went to work and got the job done quickly and professionally.  I would not hesitate to use DONE RITE PLUMBING again and highly recommend their services and their CUSTOMER SERVICE.  Even TIFFANY whom I spoke to originally to arrange for service was a polite and helpful person.  MARIO is an exceptional plumber and human.  Thanks DONE RITE and THANK YOU MARIO!!!! read more

This review is for Mario Melena. He showed up on time, was clean and thorough, and most importantly got the job done right. Can't say thank you enough to Mario! Will be using this company for any future plumbing needs. read more

Done-Rite saved me. Our water heater exploded on us, and our garage almost flooded with water. We called Done-Rite through a referral from our neighbor, and luckily they had availability that morning. Mario was sent to our place, and he did an amazing job. He was straightforward with what needed to be done and how much it would cost. He took out our now-finished water heater and installed a brand new one right away. He then took care to make sure everything was secure and safe. It actually looks much better than it used to be before Mario came here this morning. Big thanks to Mario, Tiffany (the person who answered our call), and Done-Rite. It really was. read more

Logan is the man, solved my problem and save me some big bucks. Originally we thought we need to hydro-jet the sewer pipe but it only end up just a AC condensation pipe issue. read more

We were able to get someone scheduled promptly to check our kitchen sink drain within an hour. Jon was helpful and thorough with finding the problem and giving a step by step plan on what he would do. The grease was cleared out and drain works great. They even checked on our water filter to make sure it was working well. Appreciate their team coming to help us out again read more

They came right out, but the dont service swimming pool plumbing. They were very nice about it, and didnt charge me for the visit. Im keeping them on speed dial if I do have any household plumbing needs, for sure! read more

Communication was great with Dave and the team; they were very informative and accommodative. Once we moved forward, Danny worked quickly and did a great job! They gave a competitive price for good work and I'd certainly hire them again read more

Dan was friendly and very helpful. Would recommend to my friends and family. He solved my sink problem fast.

Jon was amazing! He got to my home earlier than scheduled, finished my dishwasher in less than an hour, did his best to give me the best pricing & I got my sink back! He was very personable and professional at the same time, I would definitely recommend this company and Jon as your first choice! Thank you Done Rite Plumbing :) read more

Done-Rite is fast, efficient, friendly, professional and has excellent customer service. I called a couple other companies this morning but scheduled an appointment with Done-Rite because they were available to come out today. Tiffany, the receptionist, is professional and super sweet. She asked if we were first time customers, waived the $79.50 service fee and said they would provide a free on-site estimate since I mentioned finding them on Yelp. I received a text from Jon confirming the appointment day and time 10 seconds after I got off the phone with Tiffany, not joking. They gave a window of 2-4pm. Jon texted he was on the way and arrived right at 2:00! Jon quickly assessed the cause of the leak - the gasket, gasket strainer, and old garbage disposal that needed to be replaced. He had a new disposal in his truck, gave us an estimate, got to work with Victor, and was done in less than an hour. Immediately after Jon and Victor left, I received a completion of work text from Jon and the invoice and receipt via email. Now that's customer service!! Thank you Jon and Victor for your excellent work! Our only regret is waiting over a month until the leak got worse and not calling sooner. THANK YOU!!! read more

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We heard a thump in our shower wall and lost a lot of water pressure in our bathroom this morning. Logan and Bradley showed up a couple hours later. They were communicative and on time. They walked me through our entire system and were able to diagnose the shower cartridge as the most likely cause. Both were outstanding and did a great job explaining all possible issues and checks they completed at my house. I would highly recommend Done-Rite and both Logan and Bradley! Thank you! read more

Jon is great! Went into detail about what he was doing and left my home clean. Also checked my water heater as well

We had a shower clog with water is everywhere. Jon arrived same day on time Saturday with great service. He is very patient and professional. Found where the issue was and explained to my husband. Thank you Jon! I would definitely recommend to my family and friends especially during an emergency situation. read more

Solo aged neighbor called to say that both boilets in house were not working. Called Done Rite and they sent Mario to assess the problem. The toilets were almost 35 years old and needed replacing. Matt and Devon showed up bright and early this morning to get the toilets installed. They are great workers and showed such respect for homeowner. Thank you so much. Also I want to say this business always answers the phone. Thank you Tiffany you are the best. read more