I found these guys on Yelp, and they were the first ones to reply with an actual person instead of a bot. They saved the day by showing up in about 1.5 hours--way faster than any other place I called, since everyone else was talking about later that day or even tomorrow. Before wrapping up for the night, they made sure our main water was back on so we'd have service until they came back the next morning. They were super professional and genuinely cared about our health and safety. They went the extra mile to double-check that the corroded galvanized line wasn't connected to our main house water. These guys busted their tails in the sweltering heat, digging up a huge section of the garden to make sure they didn't miss a thing. Even with all that labor, they tracked the problem to one small spot and charged a super reasonable price. To top it off, they even replanted everything they dug up! read more

These guys were excellent--professional, responsive, and efficient. They offer some of the most affordable plumbing services around, with full transparency and very fair pricing. As a family-owned business, the brothers were a pleasure to work with: courteous, knowledgeable, and trustworthy. We were extremely satisfied with the quality of their work and highly recommend them for any plumbing needs. read more

Viper Rooter and Plumbing - Viper Plumbing - Plumbing Near Me - Anaheim, California

Responsive and reliable. Messaged via Yelp late Friday evening during a California rainstorm with a backed up outdoor drain. Was able to get a definitive quote (instead of "we will send someone out for an estimate") for the very next morning! I am super grateful because I'm sure with the storm there are many other folks looking for immediate solutions. Service from Jose was friendly. He was able to solve the issue, and serviced our outdoor drain through the pouring rain. The service comes with a 90 day warranty, though I will be honest it was on the pricier side for the job BUT was willing to pay for the immediate response, without hassle, and clear communication. We were scheduled at 8, but got a text that due to understandable backup/demand the service would come at 9. Adding Viper to my contacts list. Thank you! read more

Friendly and efficient service! They sent two people out the morning after I requested help with my clogged kitchen sink. The team arrived within the promised time window and finished the job in under an hour. Their pricing is also very competitive. Highly recommend! read more

We had a great experience with this plumbing team. Everyone who came out, Jose, Eddie, Diego, Eduardo, and Evodio, was punctual, professional, skilled, trustworthy, and flexible. They worked hard, paid attention to detail, and approached everything with a strong problem solving mindset. We were on a tight timeline with other home projects, and they consistently showed persistence, often working from morning to late at night. They completed a full bathroom remodel, including demolition, a new tub and wall system, toilet replacements, and sink and faucet upgrades, along with plumbing work for the shower valve and drain. They also handled a full repipe, repaired a cracked sewer line, and installed a Moen smart water monitoring system. During the repipe, they identified and resolved additional issues right away. Jose, the lead, really stood out. He was communicative, easy to reach, and consistently straightforward. Our home had nonstandard elements, and he took the time to carefully research and source the right solutions to ensure everything was done properly. He operates with strong integrity, is fair with pricing, and never upsells. He tells you exactly what you need, no pressure. Would absolutely use them again. read more

Tried to communicate with this business but they never responded to messages, sent several then ended up hiring someone else.

Our tech Jose was friendly and knowledgeable. Got the clog situated effectively and quickly. Pricing was great and I'll be calling them with any service needed around the house in the future! read more

Outstanding Plumbing Service! I can't say enough great things about Viper Rooting and Plumbing. From start to finish, this was one of the best contractor experiences we've ever had. They replaced our entire drain system, including installing a Perma Liner resin liner for the main sewer line--a big, intimidating job that they handled with total professionalism and confidence. Even more impressive, they completed everything in just a day and a half for my 1560 sqft single story home. What really sets them apart is that we never once lost drainage overnight. That level of planning and care made a huge difference and showed how much Jose (main contact for me) and his crew respects his customers' comfort and daily life. Jose was knowledgeable, communicative, and clearly takes pride in his and his team's work. He explained the process, answered questions patiently, and delivered exactly what he promised. The work was clean, efficient, and done right the first time. If you need serious plumbing work done and want peace of mind, Viper Rooting and Plumbing is the company to call. I wouldn't hesitate to use them again or recommend them to anyone. Highly, highly recommend! read more

We did a Yelp call out to find someone to dig gas line from our house to where we're putting a pool heater. Viper was one of the responses, and they were the most professional and thorough with their estimate. They came out to do the job and were extremely professional. They did a fantastic job and had to even stay very late. I highly recommend them. read more

Great experience with Viper! Requested project on Yelp over weekend. They came out Monday to troubleshoot and determined the issue was a collapsed drain pipe due to pressing tree roots. The team came back the next day to excavate and replace the pipe. They were very responsive and understanding of my request to maintain the original line vs rerouting. There were also cable lines and the main water line next to the pipe. They were careful throughout, ensuring the other lines were kept safe. After replacement to the original line, they hydro-jetted the lines to clean out and nicely cleaned up the area. We were very pleased and are having them come back to do additional services...Moen shutoff valve and other valves around the house. A+++ service and customer attention, highly recommend! read more

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Needed some maintenance work done on my water heater. They were very quick to respond and service was great. Definitely would recommend them to anyone read more

Work done: Line cap and reroute. Eddy was great to work with. He came quickly and provided an estimate on the spot and stuck to it. Once I approved the quote, he scheduled the work for the following day and came and got the job done within a few hours. Highly recommend giving them a shot. read more

Wow! So quick and easy and professional. These guys know what they are doing and they seem to be experienced with even older houses with older piping. We had an emergency with our washer, so they immediately came out the next morning and was able to give a free estimate before moving forward. The $$ was worth it! We are now able to do our washes stress-free. I think we have found our regular-go to plumber and will be calling them back in the future! read more

Came within the time that was requested and did the service with ease. Service came with guarantees. Highly recommended for anyone and would book again for future services. read more

I had an emergency slab leak repair need. Viper responded right away and did an excellent job and at good rates. The crew was very professional and cleaned everything up as well. read more

Chris and customer service Jessica did great job! We had tub spout issue they replaced new one. read more

I scheduled a hydrojet drain cleaning with Viper Rooter and Plumbing for Monday, after confirming on Friday. I took time off work and waited, but they didn't show up. Over 30 minutes late, I reached out and was told their machine had broken over the weekend and they wouldn't be coming. I was disappointed by the lack of communication--no updates or cancellation notice until I followed up. While the staff were polite and the price was reasonable, the no-show and poor communication were unprofessional. Ultimately, I had to hire another company at a higher cost. read more

Same day service for some minor adjustments to a home water filter. Clean work, on time and well priced. Good job.

Viper was one of the very first to reach out to me when I was seeking services in the area. Their response was not automated and I could tell they were eager to help me get my problem resolved. I had a new washer constantly overflowing my drain tube. I tried to snake it myself and replace some of the ABS piping at the P-Trap to no avail. Viper showed up and provided me with a quote to professionally snake the drain. When this wasn't successful they provided camera imaging and noticed my cast iron to ABS joint under the house was sagging, cracked, and leaking. The piping created a belly and therefore the backup occurred. They provided a fair quote for full ABS pipe replacement along with hangers to support the run, and even snaked another drain for me. They finished my partially completely pipe work for the washer drain vent as well. Extremely timely, cost effective, and professional. I would hire them again. read more

Viper Rooter and Plumbing - Finished my washer vent tube coupler. - Plumbing Near Me - Anaheim, California

Called Jose during thanksgiving weekend and was able to schedule an appointment the following Monday. I had a main line water leak flooding into the street in front of my driveway. Jose and his team were able to trench a new main water line with materials more adequate than the previous plastic piping. The project took one day and his team did a great job. Pricing was very fair. I will definitely reach out to them once I decide to upgrade the pipes inside my house. read more

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May 3, 2024. Replacing waterline piping from the city water meter to our home. We had an appointment between 8 AM and 9 AM. Abedo and Diego arrived after 8 AM. Really nice guys they assessed the job said no problem and got started within an hour later. Jose arrived to help. Everyone kept us up-to-date on what they were doing how long it would take when the water would be shut off and back on All of the guys provided excellent customer service, very courteous and respectful. Jose and and his team advised us after digging up the grass and soil there was a shut off valve for our sprinkler system that was connected to the waterline under all the soil and grass that needed to be replaced. They would install a very accessible shut off valve for the sprinkler system. We were very surprised to see this put together in poorly in the past. It was an extra $295 but it needed to be done correctly so we agreed Everything went smoothly after that. I was happy to hear that they use high-quality materials when doing their jobs from Ferguson plumbing supply Thank you, Jose and your team for providing us. Excellent customer service thank you for your honesty, professionalism and going the extra mile. You exceeded our expectations Thank you for taking the extra time before the end of your day to go over some other projects that we had concerns about in our home Looking forward to doing business with you in the future. Keep up the great work that you guys are doing. You are very much appreciated. I highly recommend this company read more

They're A true 5-star work team! I had a drain line collapsed under driveway and city sidewalk. Jose came to rescue a really bad situation another dishonest company left me with (yes, the other company had 4.7 star reviews, not sure how they got that). Jose diagnosed accurately, scheduled quickly and worked really hard for two days to replace the collapsed section of the drain line. I watched them as they work. Good quality with a very reasonable price. They even helped to clean up the mess the other company left. All I can say is: What a difference between this company and the other. They are a true 5-star company in every way. Both hands up read more

Great work, professional, timely. Passed inspection first time. Would definitely hire them again. Price was excellent.

Great service. Have used this company two times (hydrojetting and gas line repair). Very professional and reasonable pricing. Would definitely recommend read more

Viper was quick courteous quoted a good price got out and got it done super quick. I highly recommend them for any plumbing pipe issues. read more

Viper Rooter and Plumbing - Plumbing Near Me - Anaheim, California

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Really nice people with really down to earth prices (I checked two other companies who wanted much, much more for the same level of work) - and they were also able to easily identify the issues. Highly recommended read more

I can't say how much Jose helped us out today. He's such a nice & respectful guy. It's hard to find someone to come out on a Sunday but Jose did!!! They have all the newest equipment too. We thought it was just simple clog but once he pulled out the camera wow it was more than clogged. He even gave us a Military Discount which he didn't have to do. That meant a lot sir. So you have a customer for life because of your service today. The gentleman Eddie who I think is the owner was super helpful & nice. Be proud, you have a great company sir. Jeffrey & Wayne read more

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Very quick and well done service! Got a main valve replacement and their prices are really fair. I shopped around for pricing and theirs was the most affordable by far, and for the quality of the replacement I have no complaints. Eduardo was able to get two technicians out to our house in the same week I contacted him. The service required the whole house to have the water shut off, but they were done in less than half an hour! We've had that rusted valve for nearly a decade and it was fixed in a flash. They were also really patient and explained what the repair entailed, how to pay their invoice, and the warranty as well. I was hesitant to call a contractor for help (I've had many bad experiences in the past), but now for plumbing I know I can always call them! read more

I had Jose come out to my property recently to try and clear out a clog that two other plumbers could not. Not only was he successful, but extremely honest, communicative, and conducted business in such a professional manner. I had my plumbing hydro-jetted while he was there and the cost for everything was so much less than the other companies out there. Do not hesitate to hire the guys at Viper. You'll be saved in our list of contacts. read more

Good communication, quality,Quick and efficient service. Viper team were very flexible to work with. Highly recommended read more

Viper Rooter and Plumbing - Basement leakages - Plumbing Near Me - Anaheim, California

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Needed to replace 70 year old ( home built in 1952) iron sewage pipes that had cracks . I got several quotes, and Viper was not the least and definitely not the highest. I went with Viper due to Eddie's explaining what needed to be done and the thoroughness of his inspection of my sewage pipes. Once the project began, I was impressed with how Eddie and crew always cleaned up before leaving for the day. They also do their own stucco and cement repair as needed. The replacement of the sewage lines was completed a day early. I'm a very happy customer and will recommend Viper to friends. read more

Viper Rooter and Plumbing - Old pipes being removed - Plumbing Near Me - Anaheim, California

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The team was awesome! They were on time and professional. They hydro jet my drain which was backed up with roots. Once they finished they showed me footage of the cleared drain. They were also the best priced! I would recommend them and hire them again! read more

We had a kitchen drain which needed to be cleared. What we liked about Viper is they gave us a quote via Yelp and stuck to it. Called before arriving and showed up on time. Jose and Diego did the work and ran a camera after to show us the condition of the pipe. read more

There's a lot of plumbers who are snakes but there's ONLY ONE VIPER! I contacted Viper Plumbing on Christmas night to hydrojet a slow draining kitchen sink and Eduardo (Eddie) was super responsive and professional. He was the only one of 5 plumbers who was willing to send me proof of insurance and provide me with a general price quote in advance of the initial free inspection. I was very clear and specific about my kitchen sink in my Yelp request which he appreciated and it makes a big difference when shopping around. My house was built in the late 1970's so there was a lot of hard buildup in my 1" ABS kitchen pipes which Eddie was able to show me via his special tube camera. No way that a standard drain snake would have been able to deal with this alone! Uploaded some before / after pics for reference. Eddie definitely went above and beyond the call of duty to ensure that I was satisfied. Despite being a more labor and time consuming job (2hrs) than expected, he never once suggested a price increase and his quote included a lot of premium services such as: - Custom building a 12 foot abs outlet pipe to ensure that the waste waste / sentiment would be properly channeled to an area that didn't flood my backyard patio - Brought in 2 extra team members to ensure efficient service - Inspected my pipes with a special camera snake before and after the drain snake / hydrojet procedure. This is a must have! - Used 2 different hydro jet nozzles (2000+ psi) for sediment break up and deep cleaning - Performed an additional drain snaking to deal with some of the tougher build-ups - Talked me through everything he was doing and gave me lots of maintenance tips to keep my pipes clear in the future - Provided an extended 1+ year warranty on services and results. He stands by his work. Period Honestly, Eddie wasn't the cheapest initial quote I got after the inspections but when you factor in all the extras and the longer warranty, he was easily the best option. I also really appreciated that it's a three generation, local family business so he's an expert and one of his sons was part of the project team. His whole team was great. Eddie's got my business for life and now I'm considering him for some larger plumbing projects. Hope this review helps as I rarely write them but Eddie deserves the recognition so I wanted to get the word out. Give him a shot at your business and you won't be disappointed. read more

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Vipers's phone number would not accept messages, and there was no other way of contacting him. The one time I did get hold of him, he gave me a date that he would show up, but he did not show up. Phones exist so a message can be left if plans change. I don't recommend this company. read more

First - I think they called me before I hit send. They were able to come within 2 hours. They called with updates. The issue was fixed within 30 mins. Do you have plumbing issues? Give them a call! read more

Excellent customer service. Fast and professional service at a reasonable price. Thank you for fixing my washer, it has been so long since I have been able to do laundry at home, thanks to your team! read more

Viper is a bit expensive, but great fast service! Highly recommend - minus the expensive fees.

Diego was able to come out same day and clear our clogged shower drain quickly. Great service, would recommend!

Called Viper rooter, thinking we had a clogged pipe, ended up being a much larger problem that cost me more than i thought, the price i was quoted for the job fair considering it was alot of work, the team rerouted a new kitchen drain to the main, patch the house wall and a cement walkway, at the end they did an awesome job and haven't had any issues after that, I also liked how clean they left the job site, highly recommended! read more