I will not be using ECJ ever again…read more The last time I hired them, walking into my apartment felt like a breath of fresh air, like a weight lifted off my shoulders. This time, it felt like I hired someone to just move stuff around and I'm left with more on my to-do list than I had before they came. My apartment was decently tidy, so I was mainly looking for actual cleaning, especially as I'd recently had a mouse problem. When I booked, I made a note about the mouse issue and I asked to add on the window track cleaning, since that wasn't included last time. I walk in after they leave, and there's still mouse poop in certain areas. And the window tracks are still dirty. Upon further inspection, I see that baseboards are still grimy, the kitchen floor is not swept. There's a scrub pad left in my sponge tray, and my own sponge has a substance on it I don't recognize. My office desk, left messier than it was when I left. Dead bug under something, meaning they cleaned around it rather than removing the item to clean the space fully. They vacuumed my couch and ottoman but not the rug in the same room??? I'm just baffled by the choices made here. I asked them not to touch the bed. They did anyway. Bedding that I'd put off to the side because the mice had gotten into it somehow ended up on my clean bed. A brand new weighted blanket (which can't be thrown in the laundry) was placed in an area the mice had taken over. An item with a mouse turd on it was placed on my makeup vanity. (So not only did they not clean the item, now my vanity is contaminated.) Idk if these cleaners are new, or if they were just having an off day, but I'm struggling to see what they spent 3 hours cleaning. (2 people, 1.5 hours each) They did an okay job with stuff like the oven, fridge, bathtub, etc. But they failed completely on stuff I actually cared about. Emely was understanding enough to charge me only for the standard cleaning fee rather than the deep clean fee, but the more I look around, the more I feel like I was still overcharged. She offered to send the cleaners back, which I appreciated, but I had already left home again and moved on with my day.

I'll start by saying once the logistical nightmare was over, the actual cleaning of our apartment…read morewas spectacular and well worth the price. I went through "yelp projects" to request quotes from several cleaning companies for a move out clean. ECJs full move out clean was the most comprehensive and reasonably priced ($199 for a 2 bed, one bath of about 1000 square feet) and they had great reviews. I messaged with two of the owners and booked a clean for a Sunday a few weeks out (they are one of only few cleaners with Sunday availability which was a plus). They confirmed and said their cleaning crew would be there between 9-10 am. Because we had been communicating via Yelp chat, I requested a formal confirmation which was sent to me via text by the owner. The owner mentioned in the text that the cleaners would be there between 8/8:30. I didn't think anything of the discrepancy at the time. On the day of the cleaning, I texted the owner at 7:45 to ask for an updated ETA. 8 am came and went, as did 8:30. I texted a few times, and I called with no response. 9 am came and went and so I desperately emailed with an address I found on their site, messaged via Yelp again and DM'ed them on Instagram. By 10 am I still had heard nothing and I had to leave to go pick up a rental car (I was leaving town and had a 6 hour drive ahead of me). Finally at 10:30 I received a text from the owner apologizing, stating they had written down our appointment for Monday. She offered to send a team out in about an hour but it was already too late and I had to leave. She said she would give me a call to coordinate a rescheduling but by 1:45 pm I still had not heard. I texted again to follow up and she finally called me. We scheduled the cleaning for Monday morning at 11:30 and she offered a discount to make up for it. I was honestly nervous about potential flakiness especially because our move out inspection with our management company was at 2 pm the next day which would impact our ability to receive our security deposit back in full. I put a lot of trust in them that they would show, after feeling pretty let down that day. My roommate got to the apartment at 11 on Monday to wait for the cleaners and at 11:30 they still had not arrived. She called the owner who was confused saying the team had wrapped up a previous cleaning at around 9:30. My roommate went downstairs to our lobby to see if they were there. Half an hour later she ultimately found them at a nearby building, waiting, as if they did not know where to go or have any way to contact the owner to figure out where to go. The team of three came and cleaned the apartment top to bottom and were finished in about 2 hours. Overall, this experience was far more stressful than it had any reason to be and I actually ended up incurring with several unnecessary costs as a result (I would have left town the night before if I knew the cleaners were coming Monday so one extra night in a hotel, I also missed my car rental reservation waiting for the cleaners so I had to pay extra to get to and rent from another location). The owner was mildly apologetic but not as on top of rectifying the situation as I would have liked. The discount was much appreciated and the quality of the actual service luckily made up for it. I would recommend to the business to implement a more formal appointment confirmation system and improve communication with clients. And as a client, make sure you double, triple confirm in advance and get multiple forms of direct contact information for the owner/team.

Citana and her team are truly amazing! Professional, efficient, thorough... their attention to…read moredetail truly cannot be beat. Whenever we have needed a short turn around cleaning on a Saturday, Supreme Clean has always worked with us to find a time that works since we can't schedule cleanings during the week because of dogs and needing to get them out of the house. We have been using Supreme Clean for a number of years now and can't recommend them enough. If you're in the DC area, Supreme Clean is the way to go!

This was the first time we used Supreme Cleaners. Citana and her team were excellent. Salvadora and…read moreone other team member came to clean our 1 bedroom, 1 bathroom apartment. Citana was very responsive in scheduling our cleaning via email. The team arrived on time and called prior to arrival to confirm. We wanted to find a local, reasonably priced cleaner that we could try for a one-time cleaning before committing to a recurring cleaning. We will certainly be using them moving forward. They did more than just the bare minimum and were very thorough. They work quickly and efficiently, and were friendly. Absolutely recommend Supreme Cleaners to others in the DC area.

Alente did an exceptional job cleaning my property! After a tenant left late and messy, I had a…read moreless than a week to get the apartment clean and ready to rent. I normally do this myself but decided to hire someone because of the deadline. Heard about Alente from a friend. Great customer service, answered all my questions regarding price,time frame and expectations. From start to finish, the team was professional, punctual, and thorough. Amazing results-- i couldn't be happier with the results!

Great service and would totally hire again! I hired Alente Cleaning Services to help clean my…read moreapartment when I was moving out. I had a tough stain on the carpet I was particularly worried about- luckily they also clean carpets unlike some other services I checked out. They sent two very friendly and polite cleaners for the job. They came on a Sunday which was also very helpful for me, even tho their website says they aren't open Sunday. After their services, I can't see the stain at all and both rooms I requested to be cleaned are spotless! The cleaners checked with me each time to be sure I was satisfied with how things were looking before moving on with the next task. Winonna was the receptionist I spoke to while making the booking. She was very communicative, friendly, gave quick responses, and answered all my questions. Overall the service was definitely worth it for the affordable price. Highly recommend!!

I hired this company about a year ago to clean my rental after the tenant moved out. My friend…read moreunlocked the door for the crew and then left. I didn't arrive until the crew had just finished cleaning. I did a quick walkthrough and didn't notice any issues at the time. However, when the new tenant moved in, they found that the kitchen cabinets had not been cleaned at all. Unfortunately, the previous tenant had left the cabinets quite messy, so I had to reduce the new tenant's first month's rent. I hired this company because of its reviews and trusted that they would do a good job. It was very disappointing.

I HAVE to start this with my most important point: they deserve 10 stars, not just 5. So please…read moreknow that the things that may sound like complaints definitely are NOT. I am hoping Helane reads this and understands it as constructive criticism. I have never hired a house cleaning service before, but as I get older, I can't get on my knees and scrub my bathroom anymore :( My initial request via Yelp projects was just for that one service. I received a few replies, some two days later (!) but Helane at Maid 4 You answered right away. After some back and forth via Yelp, we began to text. By far the easiest! She told me her minimum fee was $100 and asked what else could they clean to make it right. Long story short, it was by far the best quote I received so I booked for today. The two people who cleaned went above and beyond (I think, more later). My bathroom and the one on the main floor as well as the one on the third floor are sparkling! Just to add a tip here: they don't give a "window" appointment, so when the cleaning crew finished another job early, Helane texted to ask if they could come but it was an hour and 15 minutes earlier. We weren't ready! We had so. much. stuff. The clutter struggle is real. Here is one more, very important tip: the "lead" cleaner spoke a little English but the other one I think none. It was delightful to listen to them speaking Portuguese! But if I was doing this again from scratch, I would ask the boss to come to the house so we could be very clear what was and wasn't to be done. I honestly don't know what they were told, but if it was their normal cleaning routine it was beyond excellent!! I just didn't know - having never hired anyone for this before - what to expect or how to direct them. Will we have them back? You bet. DD and I are thinking a monthly visit from these fantastic cleaners will be well worth the very reasonable cost. PS - I had to google how much to tip because as I said I was a first timer. I gave them a bit extra!

I booked a two-hour hourly cleaning service with a very short and specific list of tasks: clean all…read morebaseboards, dust throughout the house, clean the oven, wipe window sills, clean glass doors, and sweep/mop all three levels including the stairs. My home is generally well-kept, so this was meant to be a focused deep clean on a few areas. Around the 1 hour 15 minute mark, I was contacted and told they would need an additional hour, which I found surprising given there were two cleaners and the task list was minimal. When I arrived back at the house at the two-hour mark (after they said they were finished), I immediately noticed the kitchen floor didn't look clean. I asked them to go back over it, but even after that, I saw multiple areas that were missed. Corners of baseboards still had visible debris, and some baseboards looked like they hadn't been touched at all. There was pink residue left around the sink drain, the showerhead wasn't cleaned, and there was long hair left in the shower, bathrooms, and on the floors -- which isn't mine. The windows had streaks, and overall it seemed like many areas were quickly wiped down rather than cleaned thoroughly. For such a small list of tasks, I expected better attention to detail and thoroughness. Unfortunately, the work felt rushed and incomplete, and I will not be booking this service again.

The No More Dust team did a fantastic job with my recent house cleaning. Booking was…read morestraightforward via their online portal. The team showed up right on time and hustled the entire time, finishing within a few hours. The house was pristine when they left. They somehow cleaned up a few stains in our kitchen that we have been trying to get out for months. Their prices are on the expensive side, but they definitely delivered. I would use them again. Highly recommended.

I am going into my fourth month with Green Maid Cleaning Service and they have been always been on…read moretime, if not early. They come as a team of 2 to 3 people and are done in an hour and half. Their staff is kind and very thorough. During the most recent snow storm the were unable to come at the booked scheduling time and texted me and were able to reschedule the following day. So far I have had a great experience with them.

I scheduled Green Maids for my Move-Out clean. The office staff was able to squeeze my clean in…read morelast minute. Additionally, the cleaners were prompt, and did fantastic work in a great time frame. This was the best pricing for a move-out clean that I was able to find in the area, I highly recommend for their price and service!

Excellent cleaning service! The team was professional, punctual, and did an amazing job. They paid…read moreattention to detail and left my home spotless and fresh. Communication was easy, and the entire process was smooth from start to finish. I highly recommend their services and will definitely be using them again.

I am highly satisfied with both the thoroughness and the value. Definitely recommend!read more

Lopez Cleaning did an amazing job with a full deep clean move out cleaning of my 3 fl townhome…read more Leticia is very experienced with 12 years managing a cleaning business and she and her team were fast and efficient without sacrificing quality. She provided a fair but very competitive quote and was quick to rely to questions. I **highly** recommend them for any house cleaning projects you may have.

I have been using them for years. They are very reliable and trustworthy. Highly recommend them.read more