We had E's team come into our beat-up, 3 years of toddler living townhouse for a thorough cleaning before our final exit. They quoted a better price than others I spoke to, and kept an open and honest dialogue with us throughout the process (our place was a real mess, so they called to let us know if they thought it would take longer, allowed us to set time limits, etc.). I am so glad we went with Sparkletime Cleaning Service! The house looks wonderful, smells great, they were able to get stains out of the carpet and even out of the old kitchen surfaces that I thought were a lost cause. I have already recommended them to my family. The next renters better appreciate it :) read more

Team was available on short notice and did a good job with our move in cleaning. We included carpet cleaning and got to feel like we were buying a new home on move in day. read more

They did a fantastic job with the deep cleaning of my house, really making a difference in the open house showings!

Last minute move out cleaning between tenants. Flexible scheduling and all areas were very clean. Friendly staff and owner.

Sparkletime cleaning service was very responsive when I requested a quote. Mr Emmanuel was professional and friendly. They cleaned my apartment from top to bottom. I would recommend Sparkletime. The staff came in and were a efficient and respectful The quoted price was more than reasonable and I am using them on monthly bases. read more

The cleaner showed up earlier than scheduled. He was very professional and polite. He went straight to business and and cleaned up after himself. read more

The owner's response is not true. I did not insist on an in-person estimate. I told them I was willing to pay whatever. Also as we walked through, I specified that the "decluttering" would be done before anyone came to clean. My house is NOT a hoarding situation - it's a townhome with three adults and two small boys living in it. I was not being spiteful. I simply stated what happened. I did in fact call them based on good reviews. I would also not use this platform to ruin someone's livelihood. In two sentences I said what happened and that is that. There was no blackmailing and I wouldn't want them to do the job after my experience with the first visit. No I haven't called other companies because I haven't even gotten around to it. read more

Super responsive and excellent communication. Booked steam cleaning within the week and I was very happy with the scheduling flexibility.

I decided to treat myself to a cleaning service for jobs I just don't want to do any longer...so happy I did that! Sparkletime Cleaning did a wonderful job and the personnel are very friendly and professional. I look forward to working with them in the future. read more

We wanted to get our rugs cleaned prior to putting our house on the market. Sparkle time was very responsive, scheduled my appointment right away, and quoted me a fair price. He came on time and did an awesome job on the rugs and steps! He was super nice and treated my home very thoughtfully. I would definitely recommend Sparkle time's services and would definitely hire them again. read more

We did a home move during the COVID19 pandemic and wanted to find a cleaning service to prep our new place for the move in. Sparkletime Cleaners were very user friendly and easy to get in contact with for scheduling. They informed me when the cleaners arrived and when they departed, so I had a idea of my total cost before I paid for service. I felt they were reasonably priced and I was satisfied with their resulting work in my new home. Thanks so much for a wonderful job! read more

I bought a foreclosed condo that had sat for about 7 years. I wanted it cleaned after painting and before moving in. I was scheduled 2-5 and because someone called out they did not get here until after 5. They did a good job with cleaning and carpet cleaning considering many rooms were dark. Yes I would hire them again. read more

I use their service because good rating on the yelp, unfortunately for us, they're terrible. They charge $250 for the apartment which is 900 sq feet is average price. However, not cleaning for the following area at all will be ridiculous which included baseboard, windows, window frame, bathroom vanity mirror, sweep patio floor, and celling fan in master bedroom. Also, people over the phone is not friendly at all. When I call a day ahead to remind them pay attention to certain area, he's very impatient and told me that just a small apartment. For the people who consider to use them on next time, make sure to ask them what areas will be covered for the chargers and good luck! P.S. The apartment is in Ellicott City. Well, after 30 minutes of the reviews posted, Emmanuel call me in person and offer come back to do the touch up. I'm a business person and very admire how he run his business. It's not the money matters, it's service. I will sent the offer to my landlord and wish they will like this cleaning company on the future. Everyone has a tough moment that's why they deserve the 2nd chance to make it better. And I'll definitely try your cleaning service again. Thank you to call back and solve it within short time. Good luck for your business and your family. read more

I had Sparkletime Cleaning Service clean our house before we moved in. My husband and I were very satisfied with the quality of work. The cleaners paid close attention to the details throughout the house. We also had our carpet steamed and the carpet looks great! I asked that they use my vinegar spray for the fridge, which they did without a problem. read more

Sparkletime was polite, communicative, and very thorough in its apartment cleaning and carpet cleaning for my apartment, after I moved out. One star off because they were 30 minutes late. I wasn't in a hurry, so no biggie, but it might matter to someone else. read more

Just scheduled with Sparkletime to do a full apartment cleaning and carpet cleaning. I utilized sparkletime a few years ago and when I knew I needed my carpet cleaned and just wanted to treat myself to a full cart apartment cleaning I knew exactly who to call. It feels so good coming into an extra clean place it almost feels like a brand new place again. They did a wonderful job in the kitchen and in the bathrooms. My carpets look like brand new. Definitely recommend them!! customer service is top notch. And was able to schedule me right away!! read more

Almost 5 stars, but not quite there. Very easy to schedule a cleaning - management is friendly and professional. A minor hiccup with their team needing to reschedule my cleaning, but I wasn't in a hurry to have my home cleaned so it wasn't a major inconvenience. Staff arrived to my home in the agreed upon window and took about 3 hours to clean the entire home. All in all, I was pleased with the service but would say the service is lacking a bit of finesse to truly be five stars. I believe a bit more attention to detail for the amount of money they charge would make me a repeat customer. I'm accustomed to having nice clean carpet lines when my carpets are vacuumed - just a preference of mine, but I believe it really makes your carpets look "clean" rather than seeing a bunch of random lines all over the place. I also had to have the blinds re-dusted as it seemed only a duster was briefly passed through. Other services I've had will fold the ends of the toilet paper, neatly organize shoes in the bottom of our coat closet, etc (none of which I've had to ask for) all for much less than I paid. Would I recommend you give them a try? Sure. Will I be scheduling reoccurring cleanings? Not quite convinced just yet. read more

Just moved from the west coast and our new place really needed some extra TLC to make it our new clean, and I mean CLEAN, home. Well, the problem was that I needed it clean the next day. No time to wait. I called around and no one could guarantee me next day service. Then I called Emmanuel at Sparkletime. He said he could guarantee me next day service, but not only that, he was also a lot more affordable than the competition. When the cleaning workers showed up, they got to work and didn't leave until I was satisfied with the job. Next time the house needs a deep scrub, I'm going to call them. Next time YOUR house needs cleaning, you should call them too. read more

I had deep dark runs through my Berber carpet in the foyer and in front of the couch. I was nervous these marks would not look diminished because this isn't the first carpet cleaning I've used to rid them. Well, a fantastic job was done. He also cleaned my throw rug(s). My place looked and SMELLED fantastic. I assumed vacuuming was included but I do not think it is. He was sure to show me stains that were too hard to remove but I appreciated him pointing them out instead of sweeping things under the rug, literally. I would use them again and I recommend the work. read more

Wonderful business! I called after we closed on a new home. The previous owners had cats so we decided last minute to get the carpet cleaned quickly. I called SparkleTime and they were there the next day. The cleaner, Craig, was professional and courteous. More importantly, he did an excellent job. We also decided to forego cleaning the rental home. The two ladies that cleaned there were as awesome as Craig (I did not get their names). We got our full deposit back and the landlords were impressed! It was a bit more than we had previously for the same service but it was worth the extra cost. They were far more thorough than past cleaners, too. So happy! read more

I'm glad to have selected Sparkletime for my carpet cleaning needs. I was interested in getting my carpet refreshed before moving into my new home, and Emmanuel and his team were able to get the job done! They were pretty flexible and able to accommodate my change in schedule which was very helpful. I would highly recommend Sparkletime cleaning for your future needs! read more

We just moved to Columbia a little over 6 months ago and we needed to get our carpets and house cleaned. The manager, Emmanuel, is personable, professional, fair and very friendly! He gave me a fair price and I was AMAZED at the results. The women who came were so friendly and nice and upbeat. The gentleman who did the carpet cleaning also was super nice and professional. Also, I locked myself out of my house today (with my toddler...not good) and I only had Emmanuel to turn to and he was at my house within 45 minutes with the key! This company is not only running a superbly organized business - they are in this to help people and make your life easier. I highly recommend them!!!! read more

We had a great experience with Sparkletime cleaning. The quote and appointment set up were very easy. The ladies who cleaned the house were on time, the time was about what was quoted and they were FANTASTIC. We were moving out of the house and they made the fridge and oven look brand new inside! They were very thorough and we did not notice any area untouched. We also had Sparkletime clean our carpets and they did so at a fair price. I would recommend them to anyone! read more

Courteous, prompt and very responsive. We have had several companies clean our home over the past 10 year, which is about 4000 square feet. I guess this means I am a picky customer. Sparkletime was by far the most professional and friendly. Emmanuel, the owner, is very responsive to requests for a change in time or day when we just could not get the house together for a cleaning service. He put time into determining the best way to clean a challenging large tile shower in the master bathroom. The ladies that cleaned were sweet and trustworthy. read more

They serviceman was exactly on time and was very courteous about my wishes. My twelve year old carpets looks like new! The chairs he cleaned are renewed too and smell fantastic. The cost was very reasonable. I'll use them again. read more

Did a move out clean for us on a 2800 sq. ft. house with unfinished basement. When only one lady showed up, I was nervous. But a little while later one more showed up. They ran a bit behind, but did a pretty thorough and careful job. Noticed a few things overlooked or not quite squeaky clean after they left, but nothing terrible. We are pretty particular, but I would recommend. Office coordinator called during the clean to check if everything was going well. That was a nice touch. read more

I used Sparkletime from August to October this year several times in between short-term rentals. Emmanuel was very responsive and accommodating in meeting my needs. He even made arrangements for a team to clean my house on a Saturday when normally the staff isn't working. Each time the team he sent did an excellent job. They took good care of the house, cleaning every corner. They were very personable and professional and conscientious. I highly recommend them. read more

Best service ever! They did a move out clean for me and did an amazing job. They were so friendly and super thorough. I am so super impressed and so relieved I was able to find a great company to do this job. I was left feeling grateful and so excited to use this service again!!! read more

Absolutely fantastic. Hired Sparkletime for regular cleaning about a month ago, and they've done a fabulous job. Reasonable rates, they are very communicative, arrive on time and highly trustworthy. Can't say enough good things about them. read more

I'm a new home owner (woohoo) and needed the place cleaned meticulously. I decided on Sparkletime Cleaning as their reviews were extremely positive regarding the work itself. The negative reviews seem to be regarding lateness, which honestly is not a big deal to me because you never know the reason behind someone being late. They did arrive an hour late but made up for it 2 folds with how spotless the house is. They stayed as long as they needed to make sure every corner of the house was cleaned. And extra points for the owner performing a walk through to make sure we were satisfied with the job. I would HIGHLY recommend their services if you need your place spotlessly cleaned. Oh, and the house smells great:) read more

As I wrote previously, Sparkletime did a fantastic job cleaning my house in preparation for listing it for sale. Fast forward a couple of weeks, and as I was packing up my house I got some sticky, black gunk on my carpet that left a small but very noticeable stain. I tried unsuccessfully to get it out with a household carpet cleaner, but with less than a week to go until closing I didn't want to mess around any more. I called Emmanuel and he was able to send Craig out the same day! And he got the stubborn stain out! Seriously, Sparkletime is the best! read more

Great service! I have a small townhouse in Fells Point and used this company to clean the carpet. They came at the time that we needed and cleaned very professionally. Will use again for sure. read more

I recently used Sparkletime as part of my move-out of an apartment. Firstly I was quite surprised how difficult it was to locate a cleaning company that performed both apartment cleaning and carpet cleaning so I was quite relieved to find Sparkletime which was able to perform both services. They were on-time and very professional (I was actually the one late). I enjoyed the constant communication/flexibility in the event schedules needed to be changed. Once they were done, it looked as if I had never lived in the apartment...shower, fridge, stove etc...all were sparkling clean hence their name :). And the price was quite fair when compared to other companies ($250 less) I plan on using them moving forward for all my cleaning needs and will be recommending them to my family/friends. If you are looking for a thorough cleaning service, then please use them. Great job A++++! read more

Another great experience with these folks! You can rest assured you are getting the best when you hire these folks to clean your home! They did a move out clean for me and the place literally sparkles! read more

Emmanuel at Sparkle Time Cleaning was very helpful to us. We were scrambling to find help after our party venue had to change due to weather. He was able to find a team to help us on the same day. The only reason we are not giving 5 stars is because we didnt end up using the company, so I can't speak on the cleaning itself. We went with another cleaner who we had asked previously, and that could confirm to come earlier. Definitely plan to keep this company in mind for the future though! read more

For at least 90 days, I read multiple reviews on Angie's list for cleaning services in hopes to find the BEST service provider. The honest reason for this exhaustive search was because I was hesitant to have a "stranger" in my home. After reading multiple reviews, I determined that Sparkletime Cleaning with the #1 company based upon Angie's List reviews. After much consideration, I called Emmanuel of Sparkletime and spoke with him regarding the services needed in my home. After our initial discussion, we agreed upon a price, date and time. In July 2015, two of his employees arrived to commence residential cleaning in my home. They were friendly and kind. I showed them the home and after their walk thru, they immediately began to clean. Five hours later, they were done and my home was "spic and span" clean. From top to bottom. My hardwood floors shined. My stainless steel appliances sparkled and there were no areas left untouched. Within a few minutes, Emmanuel came to our home and inspected the work. He walked thru the home and asked if we had any questions or concerns. This was very impressive. How many business owners take time to come and inspect their employees work? He does this to ensure complete customers satisfaction. We were very pleased. I was relieved. My family was happy. Due to the exceptional service, we retained Sparkletime again this past Friday. We wanted to identify if the initial service was just a one time occurrence or common practice. Well, once again our expectations were EXCEEDED. Our residential cleaning professional cleaned our home herself which is a big task. She was exceptional. To say the least, we are head over heels with the service. After both of these experiences, we are confident that we have finally identified a permanent residential cleaning company. We are so happy and thrilled that we have a reliable, high quality company that goes above and beyond to exceed customer satisfaction. Don't delay booking Sparkletime for your residential cleaning company. You WILL NOT BE DISAPPOINTED!! read more

I selected Sparkletime based on various reviews I read and overall felt they did a good job at a reasonable price. When I am in need of another professional cleaning, I would call them again. I was able to schedule a cleaning for the morning after my initial call, which was very convenient. The cleaners arrived on-time and finished in a reasonable amount of time. I had a couple of minor concerns that I hadn't planned to voice, but was happy to receive a follow-up text the next day and assurance that any kinks would be worked out the next time around. This was my first time having my home cleaned, so this experience taught me of things to mention during that initial walk-through with the cleaners to make the process go smoothly. read more

I have been very happy with the cleaning thus far. Emmanuel is very responsive and has accommodated our schedules as needed. The house is always clean and everybody has been very nice. read more

I hired this company for monthly cleaning and they started off strong for the first 2 cleanings and then rapidly deteriorated. First they provided a price without seeing the house and then complained that the house was bigger then expected and requested much more money (Pictures and dimensions were provided from Zillow.). Next I requested a morning cleaning spot that quickly changed to the afternoon and/or evening and when I complained nothing changed. Second, they spot cleaning or completely skipped certain rooms. When I questioned the owner he repeated became defensive and argumentative. I complained repeatedly about the floors not being cleaned and the last straw was damage to the wood flooring. Not until I was canceling my service did the owner offer to have the cleaning redone and that was because I requested a refund. When I did cancel my service and discussed the damages as well as obvious rooms not being cleaned, the owner became scary. He attacked my personal character, threatened me, and stated: "I'd die before I give you a refund." read more