I would like to update my review, after voicing my recent concerns in a survey, the owner…read moreimmediately called me and made things right. They were able to redo my pedicure free of charge. It turns out there was a step missed in the process after the application of the paraffin wax and so the oils brought off the nail polish. I understand things happen and the situation was amended and the second time we went it was a really lovely experience.

walked in here without an appointment and after about 20-30 mins of waiting (not bad at all, also…read moregave me water while i was waiting) i got a seat with jackie! everyone here was kind and i love my nails as well. done very neatly and asked me for my feedback along the whole process. paid around ~$60-70 for these silver glitter dip powder nails

This was my first time and Andy did my pedicure! I did the deluxe pedicure which was $40 and it was…read moreso nice! Andy is a man of very little words but he paid such great attention to detail and I loved it! I was a little nervous since I just had a not so great experience at another nail salon but I'll definitely be coming back again! (The blue nails were not done here- I won't be posting a pictures of my toes on yelp lol)

Love going here! Kenny, Sheryl and everyone are so nice and they do a great job. They have tons of…read morecolors and Sheryl can pretty much design anything you want! It is also very clean!

Live very close to this little salon and I needed a quick trim. Nothing major. But they put me in…read morefor the same day. Amazing service. Immediately took me back when I arrived, provided a little water, stylist was kind and we chatted throughout the haircut. Place smells so good and feels very upscale. Cut was great and very affordable. Will definitely be back.

Beautiful place, family owned, Luz was super nice (so was staff) and I loved how my hair came out!…read moreWill definitely be going back!

First time here at Pink Nails, and wow, what a treat! The service was awesome, the ambiance was on…read morepoint, and the music choices were solid (I was vibin' the whole time). I don't exactly get my little piggies done every day but my wife told me to treat myself, and I'm glad I listened. The staff made the whole experience super easy and fun, and I left feeling way more put together than when I walked in. If you're in El Paso and need a little self-care (or if your wife tells you it's time ), Pink Nails is the spot.

This establishment is in the same location that was previously named Luxury Nails. Luxury Nails…read moreclosed down, and Pink Nails moved in. Pink Nails used to be located next to Albertsons. They offer a variety of services. I got a gel manicure and a Volcano Spa Pedicure. The nail technician was very gentle and detail oriented. There are massage chairs for the pedicures. And she even offered me a drink to relax. Walk-ins welcome. Forms of payment are cash, card, tap to pay. They are located behind Lululemon. Plenty of parking.

When I got there they were very friendly while attending me, getting my nails done they were very…read morepatient and gentle with my idea they good quality job. They had also offered me a water while i was getting them done, The environment was nice and peaceful and very clean all around very calm scenenary

Hmmmm....well No…read moremenu. Not sure on price. Sat for a while in like warm water Cant speak to quality as service wasn't provided. Waited for 30 minutes in my warm foot water and decided to leave.

This place was awesome. She put cute little flowers on my toes. I had a manicure pedicure,…read morefantastic quality. I asked for the flowers and she did it for me. So you just have to ask I also had eyebrows and lips waxed. And it was right around 80 bucks. They took me as a walk-in. I really enjoyed coming here and I would definitely come here again.

Was visiting the town and wanted to get a regular mani and pedi. Easily got the appointment, but…read moresuch quick job by one of the male employees. He barely took out any cuticles on the hands and feet and did a rushed job. All other nail salons were booked up around the area...after receiving this service no wonder they were empty. Do not recommend this place

I called ahead for a pedicure. Being it's Friday, I was worried they couldn't accommodate a walk…read morein. No problem there. The salon is very nice. Chairs are in good condition and it is very clean. I have some sad old feet with hammer toes and bunions and ingrowths, and I was given such meticulous attention. The ingrown toenail was painful but the result is better than usual. I am traveling, otherwise I'd be back here.

I read reviews and they were good, so I decided to give it a try! Ten did my pedicure and I think…read morethat it's one of the best I've ever had. I will definitely be back next time I'm in town!

The positives: First, I easily made an appt with only 24…read morehours notice. Second, the price, $125, was lower than what I usually pay for my old polish to be removed, a manicure and premium pedicure, and reapplying my polish. Third, the salon was decorated nicely, didn't smell strongly of chemicals, and the temperature was acceptable. It was clean, but not unlike most nail salons, the dust is thick on surfaces and it could benefit from a deep cleaning. The negatives: I will preface this by saying I may be spoiled by my nail salon on the east side of El Paso who performs my manicure and pedicure one at the time, not simultaneously, and assigns one person to each task, not multiple people who take turns completing various steps for the manicure. I thought this was normal procedure for a mani and pedi, but this is not what I experienced at Nail Studio despite me having an appointment for both services. My pedicure would have been relaxing and enjoyable except for the multiple people performing various steps in my manicure at the same time as my pedicure that kept interrupting my relaxation to perform their tasks. While I was sitting in the pedicure chair trying to enjoy my pedicure, three different techs worked on my manicure. Making my pedicure and manicure experience even less enjoyable, instead of standing on my left side to work on my left hand and on my right side for my right hand, they asked me to contort my left arm across my body so they could reach my left hand from my right side. Having to contort my left arm across my body so the manicurist standing on my right side can perform the services is not only not relaxing, but painful. If they must perform the mani while the client is sitting in the pedi chair, my suggestion for ensuring the client's comfort is to stand on the same side of the chair as the hand they are working on. Not ironically, the manicurist even commented that I needed to relax my hand while he worked on my nails. Really? Relaxing wasn't possible. As a service provider, you need to read the client. If your client is tense while you perform their manicure, ask what you may be doing to make them tense. Just to give you an idea what my experience was like, imagine you are a professional race car who stops in the pit mid race for a tire change. 5 or 6 mechanics race to change your tires, oil, and replenish your gas so they can get you back on the track in 1 minute. That's what I felt like. Rushed. Just a body sitting there being worked on as quickly as possible. I will not get another manicure and pedicure here u less they perform them non simultaneously.

Loved it, care i knew I needed. Not, sure if to actually book for next time or just walk in but…read morethey were super nice.

Do not make an appointment and leave a card on file. They do not send you reminders 48 or even 24…read morehours in advance as they mentioned in other responses in other reviews (my reminder was sent barely 12 hours notice/ reminder of the appointment over a holiday weekend). They will charge you 75% missed appointment fee, which as one of the most expensive places in town, is a lot of money.

If I could give this place zero stars I would. I just moved to El Paso and was looking for a nail…read moresalon saw this one thought the ambience seems nice. Checked it out my appointment was at 1:30.. I got out till almost 4pm got charged $150 for nails that didn't even have the regular nail and glue that is applied at first. This man who's name goes by Bryan Khanh he himself Charges $145 and then basically $25 for nails.. he made my nails applying this sticker and building the nail shape from there I asked him I wanted 1/5 of the nail he said he couldn't and then acted bothered I didn't want it to size 2.. I have never had anyone put stickers on my nails to make the nail it is so clumpy thick already broke on me not even one day having them. Nothing to what I asked for in the pic reference and he calls himself master creative this place is a scam. The girl next to me got done sooner while I was stuck there for 2 plus hours. I called to ask why was I charged $150 he said my email receipt had the charges where no where in my email receipt does it state why but now I see why. He just took my card charged gave it to me and walked away. Never have I been to a salon this expensive with nails that already broke that aren't fully painted on the sides. Worst place ever. The receipt doesn't show NO PROOF of services fucking scammer should just put I want $140 for myself and the nails itself just the remaining $15 for services. Such a "creative" but uses stickers to make a nail while the others do services just like any salon. I will keep an eye on my bank account since others have complained about getting their money stolen.

EXTRA! EXTRA! Under New Management! The new owners, Kay & Calvin are so dedicated and responsive to…read moretheir clients. I followed them from the salon they used to work at to their very own Salon. I have known them for a little over a year and their work is always excellent. The Nail Shop is conveniently located off the Mesa exit in The Promenade shopping center. This location is across Walmart Super Center, the movie theatre and restaurants. You can get some grocery shopping done, grab bite to eat and get your nails done all in the same area. The shop is open Monday-Saturday it can get very busy on the weekend so I recommend making an appointment.

I'm extremely disappointed with my experience at this nail salon today. Two friends and I made an…read moreappointment the night before for manicures and pedicures. We arrived within 10 minutes of our appointment and were actually the first people in the shop, so we expected our services to run smoothly. Unfortunately, that wasn't the case. I paid for a Tier 3 pedicure that included callus removal and a hot stone treatment, yet my feet look almost exactly the same as when I walked in. When you pay for a service, you expect that service to actually be performed, and that simply didn't happen. The bigger issue was the overall organization of the salon. Despite having scheduled appointments, the staff allowed both walk-ins and appointments to fill the pedicure chairs without prioritizing the people who had booked ahead. By the time our nail services were finished, every pedicure chair was already taken. Two of us ultimately had to cancel the pedicures we had planned because we were told we would have to wait even longer--despite being the first appointment of the day. To make matters worse, staff members repeatedly stopped in the middle of our services to grab equipment or start other clients' services that they clearly didn't have the staff available to complete right away. When we left, several people were sitting in pedicure chairs with their feet in cold water waiting for someone to begin. This experience felt disorganized and unprofessional. Appointments should mean something, and customers who plan ahead should not be pushed aside for walk-ins. I hope the salon improves its scheduling, staffing, and service quality because today's experience was very frustrating.