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    Spectrum

    Spectrum

    2.0
    (28 reviews)

    Deceptive "Suspension" Trap - They wait months to steal your money!…read more "I canceled my service on September 4th. I did everything right. But Spectrum didn't actually close the account--they 'suspended' it without my consent. They waited 4 months until January 1st to suddenly charge my bank account $55 for a 'free' SIM card saying the account was suspended. When I called to get my money back, the reps were argumentative and blamed ME for not checking my email for a company I already quit. They strategically wait until you stop looking so they can take your money. This is predatory billing. Hardworking people, BEWARE of their 'free' offers--they are just hidden traps designed to hit you later." This was purchased online. Worst experience !! NO more spectrum , it is a subscription deceives people

    I was released from the hospital on 08/09 have not been able to get Spectrum to help get me on line…read moresaying I was online. I ask why is phone saying I am off line. They then said it must be my internet provider. On another call technical support told me I didn't need to be a crazy man because I am sick. I responded if the Spectrum tech wasn't 3hours late and told it was an hour away. I need to go to bed, he was wonderful and got me up and online. Feel Spectrum disrespected me and no longer respect them or team members are professional or care. You call and the agent answers from BOSTON, lA, Alabama and the customer has to bring them up to date on the issues.

    High Speed Internet Ocala

    High Speed Internet Ocala

    1.0
    (1 review)

    I just thought I'd write a follow up on my initial review. Even after a response from my review who…read moresaid "I will immediately get on this!" yet another week has passed and we still have the internet box sitting here waiting for a return box which they say is required. I cannot ship back to where it came from as is only a distribution center. Eventually Verizon will charge me for something we've been trying for now 8 weeks to return. I cannot see how this helps their business by my letting them know that their service is horrid. Their responses are obviously canned! I want this box out of my house now, not tomorrow, nor next week, nor next month. I'd like Verizon to own up to their mess up and send the return box and I will forgive this entire mess. If not it will go to the BBB and to small claims court where I shall not lose with all the phone calls, emails etc from Verizon stating this will be taken care of asap. What is the definition of this please. Just send the box, we will return it and continue to be ok with the service that they keep changing also. Guess you don't need permission to change ones plans without letting them know and a half butt response when you call about it. I wish this to be over and done with, I do not wish to be charged for something we really told them we did not wish to try and then lied to stating it was free for 30 days etc. So glad we never opened the box and connected. All I ask Verizon to do is keep their word! I am very tempted to pay the shipping back to the distribution center with a signature required so that I have proof we no long have custody of this box. It will stand up in court.

    Advanced Satellite & Antenna Service

    Advanced Satellite & Antenna Service

    1.3
    (4 reviews)

    I called and spoke with a male employee. I specifically asked if they stocked cell phone antennas…read morefor remote areas. He told me yes, they them in stock. We drove 25 miles only to find out that they didn't stock any cell phone antennas and the male employee was nowhere to be found. His wife didn't seem too concerned about the loss of time and money we incurred.

    We received a $400 estimate from Mike at this company for the complete installation of an…read moreover-the-air antenna system. They installed the antenna using old black coax that was left over from a prior cable installation and a length of new black coax that runs up the side of our white house to the antenna on the roof. I'm not a fan of the black cable running all the way up the side of the house when white coax is readily available, but I was willing to accept that. We also thought since they used old coax for the run to the TV that the price should have reflected that with a discount of some sort. It didn't though, and we were also willing to accept that. We later discovered quite by accident, however, that any time our dishwasher was turned on, we were getting interference on the television, and we made the mistake of calling to ask if the installation using the old coax could be the problem. Rather than respond to us professionally, the owner quickly became defensive and immediately said he could come out and run a new coax but that it was going to cost us more money. At that point, we were taken aback and the conversation took a different path than we had intended. We asked why it would cost us more for a new coax given that he had quoted us $400 for complete installation. He said installation NEVER includes new coax because every house has existing coax. He then began berating my partner and I for tag-teaming him and went on to cite all the pains he had taken in making the sale, which had required two emails and a phone call. By this time, I was admittedly furious with his tone and approach and things only went from bad to worse when he began telling me that he has been in business for 27 years and knows all about customers like me. He wouldn't let me finish a single sentence because he said he knew exactly where I was going with everything and anything I tried to say. It was a terrible interaction that didn't need to be that way. We really had not intended to get in any big fight over this, but were simply looking to troubleshoot the issue so that we could do whatever was needed to resolve it. I must admit, however, that yes, Mike probably does know customers like me and has undoubtedly run into a lot of us over the years. Who wouldn't agree, after all, that if the problem was due to improper installation, they shouldn't have to pay additional money to see it done right. The reason for the issue remains of course unresolved. We have an electrician coming to check it out. All we had wanted to know from Mike is whether it would be possible for the old coax to be behind this. Instead, he turned otherwise satisfied customers into anything but.

    DISH - televisionserviceproviders - Updated June 2026

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