Thank you for help me fix my computer. You guys are awesome people.read more

This place is fantastic! I dropped my computer off in a Friday after 3 and it was ready by 11,…read moreSaturday. I highly recommend them.

Paul, that works at PC Planet in Ocala, FL is a genius! Yes, an absolute positive genius! This is…read morethe second time he was able to recover irreplaceable data from old non-working devices. First time was a few years ago from my Windows 7 PC and today it was from my 6th generation iPad. I walk in a nervous wreck and skeptical for fear my late husband's voice recordings were gone forever and I walk out 30 minutes or so later wanting to jump for joy that Paul saved the day yet again! Paul is very methodical, calm, reassuring, and works quickly to solve the problem. Pricing is far lower than I expected considering the caliber of knowledge and workmanship that I received. Paul, thank you again for your extraordinary help today.

Great and friendly service. Laptop runs like new, prices are very reasonable…read more Bring dog biscuits for little Teddy when you come! Was recommended by a friend and am recommending back to the general public. You got my business for sure.

This place is fantastic! The people here are really kind and helpful, we brought in some wire that…read moreneeded soldering and they fixed it right then and there!

The girl at the front desk has poor customer service. She does not have a good bedside manner. She…read morenever follows up with you after numerous times. There's plenty of other companies in town that want your business and will serve you much better.

Had a problem that seemed insurmountable. A dead phone with a damaged screen and 252 pictures that…read moreI wanted and was told by others could not be retrieved. The effort and price were described to me in detail. 48 hours later I had my pictures on my new phone. Awesome, simply awesome.

Run the other direction bro!…read more This was our third trip to Tech Bros in two months. We were new customers when we first came in for a dead battery. The second trip was 29 days later, when that battery failed--still under warranty. We picked it up the same day, and while it powered on, the screen soon turned green at home. We returned again today for a third attempt to fix what was clearly caused during their repair. At checkout, they framed it like they were doing the right thing and "taking care of it" for us. But when we got in the car and turned the phone on, a new white flashing light started going off. This wasn't just unresolved--it was a final slap in the face. In retrospect, each time we went to Tech Bros, we experienced more damage. The way this was handled was completely unprofessional and dismissive. When we insisted that they fix the damage, they threatened to post our texts online like transparency would somehow make us look like the bad guys. Classic deflection tactic - trying to intimidate and discredit us because they know they've mishandled this, and we're holding them accountable. They broke my daughter's iPhone and then sent us a bill for an extra $150 to fix it. Save yourself the grief and go to a reputable company. Buyer Beware!!!

They held my Mac a long time (actually more than 5 days), but the result was worth it.read more

Never used his services, His rate was higher than a few others and he was not willing to change and…read moregave me an estimate that ranged from good to totally unacceptable.

Great job fixing my bf's tech issues. Replaced his mouse and made sure all was working…read more Professional and reasonable. Highly recommend!

They were very professional. The end price was the quoted price. They did an excellent job and…read morethey repaired the tablet screen in a very timely manner as I was also quoted. They did such an excellent job, I wish I had other items for them to work on. I highly recommend them. They were awesome.

Problem: I'm in MA and my parents live in Ocala. My father, who is going blind, relies on his…read morecomputer for several things. He called me and said the 14 year old tower finally bit the dust, would I get him something to replace it. Solution: I looked on line for computer services in Ocala. The first store I called wouldn't do house calls. I called ASAP and Omar had a computer there the next day. He then ordered the adapters for the keyboard and large monitor my father needed and installed those as well as set up large icons, his email, etc. My father is VERY happy and now has someone he can call if he needs more help. Omar - I can't say enough about your service and prices as well.

I'm so impressed with how honest, genuine and kind these people were. I believe I am somewhat of a…read moretough critic because I hold myself to such high standards. I also rarely post reviews. The experience has to be outstanding - good or bad. This was EXCELLENT! You can really trust this group of people. Finally, to the Epic team - THANK YOU for being so great! I was blown away with this beyond 5 star service.

I needed assistance immediately (same day), due to computer issues. I called and the tech said he…read morewould leave and come right then and there. Within 30 minutes he was at my home. He was knowledgeable, and worked quickly. He stayed to ensure what needed to be done was going to occur, but was conscientious to not stay unnecessarily to be cost conscientious. More than 100 % satisfied! The fact that he was friendly and courteous was the icing on the cake!