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Ask the Community - PC Planet

My daughter was going to bring in my computer and I'm work M-F 8-8PM? Is there any way I could please drop it off Saturday and just call me whenever you all figure out the problem please

We are open Mon-Fri 9-5 and by appointment only on Saturday. We please need 1 day advance notice for appointments. Thank you.

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Tech Bros

Tech Bros

(13 reviews)

Run the other direction bro!…read more This was our third trip to Tech Bros in two months. We were new customers when we first came in for a dead battery. The second trip was 29 days later, when that battery failed--still under warranty. We picked it up the same day, and while it powered on, the screen soon turned green at home. We returned again today for a third attempt to fix what was clearly caused during their repair. At checkout, they framed it like they were doing the right thing and "taking care of it" for us. But when we got in the car and turned the phone on, a new white flashing light started going off. This wasn't just unresolved--it was a final slap in the face. In retrospect, each time we went to Tech Bros, we experienced more damage. The way this was handled was completely unprofessional and dismissive. When we insisted that they fix the damage, they threatened to post our texts online like transparency would somehow make us look like the bad guys. Classic deflection tactic - trying to intimidate and discredit us because they know they've mishandled this, and we're holding them accountable. They broke my daughter's iPhone and then sent us a bill for an extra $150 to fix it. Save yourself the grief and go to a reputable company. Buyer Beware!!!

I started at Tech Bros to scrub an older Apple to pass along and it seemed like it was going to be…read morecomplicated. I needed an external hard drive to accomodate all the photo files & that I would have to purchase at BestBuy. When I went to BB I was sold the ext. hd and a "protection plan." I went with Geek Squad housed inside BB to do the whole job hoping the "pp" would allow for some better service...When I got the new computer back home from Geek Squad none of my previous passwords would work. When I went back to GS (1st one on line when they opened) I was told to make an appointment and the only available was 5 days away... Went back to Tech Bros, where a helpful Bros showed me where I was going wrong... two minutes, got me up and running... They are now my go-to ... Anyone want a Geek Squad "protection plan?'

PC Planet - itservices - Updated May 2026

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