Run the other direction bro!…read more This was our third trip to Tech Bros in two months. We were new customers when we first came in for a dead battery. The second trip was 29 days later, when that battery failed--still under warranty. We picked it up the same day, and while it powered on, the screen soon turned green at home. We returned again today for a third attempt to fix what was clearly caused during their repair. At checkout, they framed it like they were doing the right thing and "taking care of it" for us. But when we got in the car and turned the phone on, a new white flashing light started going off. This wasn't just unresolved--it was a final slap in the face. In retrospect, each time we went to Tech Bros, we experienced more damage. The way this was handled was completely unprofessional and dismissive. When we insisted that they fix the damage, they threatened to post our texts online like transparency would somehow make us look like the bad guys. Classic deflection tactic - trying to intimidate and discredit us because they know they've mishandled this, and we're holding them accountable. They broke my daughter's iPhone and then sent us a bill for an extra $150 to fix it. Save yourself the grief and go to a reputable company. Buyer Beware!!!

I started at Tech Bros to scrub an older Apple to pass along and it seemed like it was going to be…read morecomplicated. I needed an external hard drive to accomodate all the photo files & that I would have to purchase at BestBuy. When I went to BB I was sold the ext. hd and a "protection plan." I went with Geek Squad housed inside BB to do the whole job hoping the "pp" would allow for some better service...When I got the new computer back home from Geek Squad none of my previous passwords would work. When I went back to GS (1st one on line when they opened) I was told to make an appointment and the only available was 5 days away... Went back to Tech Bros, where a helpful Bros showed me where I was going wrong... two minutes, got me up and running... They are now my go-to ... Anyone want a Geek Squad "protection plan?'

They were very professional. The end price was the quoted price. They did an excellent job and…read morethey repaired the tablet screen in a very timely manner as I was also quoted. They did such an excellent job, I wish I had other items for them to work on. I highly recommend them. They were awesome.

I am on the road for business coming from New Mexico. My work world is on my laptop, and I hadn't…read morebacked up files for a few weeks. While heading to Ocala, I noticed half of my charger's tip broke off in my charger port. I had less than 3 hours charge to take meetings and email critical docs to myself before I lost access to my hard drive. I was THRILLED to find Mobile Medics. He took me in right away and was able to resolve my problem in less time than it took me to write this review. Thank you! Highly recommend.

I had the misfortune of dropping my pristine iPhone X and the screen popped out of the frame a wee…read morebit. Still functional, no cracks or visible damage. I called Re-Tech and the tech told me he would re-insert the screen for no charge. Great! I wiped the phone and went to the store. The tech examined the phone and told me I needed a new battery, that the original was swollen. OK, $85 no big deal. I call for a pick up and I'm told that after installing the new battery, the screen no longer worked and I would need a new one. Not good! No thanks, say I, I'll just pick the phone up. I get to the store and I find that they have replaced the screen at no charge, since it was functional when they accepted it for repair. This was the right thing to do and I'm a happy customer. 5 stars.

I would highly recommend for all your cell phone needs. The service I have experienced has always…read morebeen great. The staff is friendly & knowledgeable. Thanks Re-Tech!

I had the pleasure of using Mr Mobil for a minor phone issue, battery replacement. Dealt with…read moreReggie, and have to say it was a very pleasant experience. He was very professional, very personable and very knowledgeable. I will be making Mr. mobile might go to cell phone repair. I would not hesitate to recommend them.

From the owner: MR Mobile is a Device repair shop that has been in Business for over 6 years. We provide top notch…read morecustomer service and expertise to fix any issue you may encounter.

I had my iPhone 13 cracked screen replaced at an "iFixandRepair" at the Silver Springs Walmart…read more The service technician was very professional and performed his task without issue, my "beef" is not with him. I did NOT have any other issues with the phone besides a cracked screen. What I was NOT told, (unless it was somewhere in the shop), was that the replacement screen is NOT a certified Apple component! The screen did not look the same as the original, not too far off but still not as good. Within a day or two, I started having issues during several calls. Screen goes black, cannot revive unless the other party hangs up. Phone intermittently shut down hard several times on its own. 30 days after it was serviced, (lost the receipt so I don't know how long the warranty was, if any), I attempted to do the 18.2 software update. Phone developed an unrecoverable error and software imploded on itself rendering the phone absolutely useless. Took the phone to an authorized Apple service center, nothing can be done, so I had to replace the phone. I service extremely complicated medical equipment so I know how the service industry works, and issues can arise that may, or may not have anything to do with the original issue. Still, I cannot help but wonder if the BOGUS, non-certified part had anything to do with my issues. Had I known this, I most likely would not have had the screen replaced. I would have rather lived with it cracked than to even have the sub-par screen I wound up with! TB2

They broke my iPad and now say that it was my fault! I brought them a working iPad with a working…read morescreen that just had a crack on it. The guy said he would put the screen I brought him on for $50. After coming back 45 minutes later the guy said that he tried but couldn't get the new screen to work. Then he added that when he tried to put the old screen back on it wouldn't work either! I took to someone more trustworthy who told me that he broke the pin connectors when he tried to replace the screen. I talked to the owner who said it's not his responsibility and that h would not fix it because I brought a screen to him. Oh my goodness! Please avoid this place at all costs! Go to ReTech instead. You'll pay a little more but will leave happy.

I visited PC Planet based on the positive reviews I read. I have to say, this company is great!…read more The gentlemen in the office are professional, courteous, and very thorough. Everything they did was explained to me in detail along with the cost, which was certainly reasonable. I highly recommend this place for your computer problems and/or sales. Pamela

Great and friendly service. Laptop runs like new, prices are very reasonable…read more Bring dog biscuits for little Teddy when you come! Was recommended by a friend and am recommending back to the general public. You got my business for sure.

New to Ocala and I needed a stack of copies made and also information on how to produce many…read moreenlargements on "blueprint " paper. It was a Sunday and was not expecting such wonderful service provided by Halley in the printing department. Could not give her higher marks and this store will be getting all future business from me. Plus I ended up stocking up filling my new office needs while she worked on my printing list. Joni

I bought a box of paperweight pens they were all dry , Staples will not refund my 4.95 centsread more

While the owner of this repair shop is very nice and is eager to please the customer, he does not…read moreknow what he is doing. If I am being honest, all 3 repair places in the Paddock mall work together and they are all awful. I brought in 2 iPhones that were in perfect working condition. They had the original battery so the battery drained quickly. Now I have two phones with blown mother/logic boards. This happens when someone changes a battery and doesn't pry up the connectors correctly, the screw driver slips and knocks the capacitors off, or by putting screws in the wrong place and causing damage to the logic board when it crushes traces in the logic board. The phones are literally ruined. I had to purchase 2 new phones. I will NEVER do this again. Don't make the same mistake I did! Go to a reputable repair place not some stand in the mall.

Absolutely correct Harold M. Our technician Kang was the very very pleasant and knew what he was…read moredoing and did it quickly and efficiently. Price was great for remounting Diretv dish. He was easy to talk to and understood what I needed. This company needs to get more recognition for their superior employees and work ethics. Thank you!

Dear MasTec, I live in Williston, Florida and recently…read moreour Directv went out with a code 775 and I contacted Directv (ATT) to have someone come out to repair it. Directv contracts with MasTec in Ocala,Fl. and so MasTec sent out a service technician to repair the satellite. First I would like to point out that I only know the first name of the service technician that showed up. His name is Michael. (I should have asked him his last name). But the reason I am writing this review is to let you all know that Michael was the most pleasant, professional and knowledgeable service technician that I have come across in a great while. It seems that customer service in most places is non-existant, but MasTec must train their employees well, as I was very impressed. Michael called prior to showing up, showed up on time, was extremely pleasant, explained everything he was doing and showed me what parts failed and why. He quickly troubleshot the problem and figured out why we had no signal and quickly got the satellite working again.