We stopped by looking for appliances. We were greeted promptly. The Salesperson was extremely…read moreHelpful, Knowledgeable, and spent a lot of time with us. He mentioned to stop by their Jacksonville Showroom as it was larger. Which we did and were treated exactly the same. We purchased all our kitchen appliances through them.

I ordered an Ilve 48 inch custom propane stove in March and paid in full. Ray Swab was the…read moreassociate that handled my order. I ordered in March because the stove comes from Italy and takes 3+ months to arrive. I received a call 9 weeks later stating that the order had never been placed and that they were placing it now. It was for a new construction home and I was on the contractor's predicted deadline. They offered a loaner basic stove for install so that I could close on my house. The stove arrived and was installed by my contractor while I was out of the country. I later received an additional invoice for a conversion kit because they got a natural gas unit instead of a propane unit that I ordered. I was not notified by Setzers nor asked about accepting a nautral gas stove and using an LP conversion. They charged me for the LP conversion. I spent over $10,000. And they wanted additional funds for an error that was not my fault. I asked for Setzers to write off the additional fees due to their company error. When I pointed out the multiple errors, Ray Swab further insulted me rather than providing appropriate customer service when I asked for the additional fee to be absorbed by Setzers since it was not my error (actually multiple errors). He implied it was my fault since the contractor was not quite ready for install upon its arrival and had to wait 2 weeks (I can only provide as accurate information on timelines as I'm given by the contractor.) Buyer beware. I felt like my experience was extremely disappointing and severely lacking in customer service. Take your hard earned money elsewhere as they've proven they don't value it here. I chose to order the rest of my appliances elsewhere after their poor handling of and lack of appreciation for my order, time, and money.

This place is fantastic! I dropped my computer off in a Friday after 3 and it was ready by 11,…read moreSaturday. I highly recommend them.

Very good place for computer repair. John did a great job after a lighting bolt fried my computer…read more Thanks

These guys are great. I need a replacement ice maker. They always have what I need in stock…read more I've used them for several years and service is always excellent!

These guys are the kind of guys you'd typically find at an appliance store a little rough around…read morethe edges, but at the end of the day they were helpful, knowledgeable, and checked my bad part first on the multimeter before I bought a replacement to make sure I wasn't wasting money. I'd definitely go back for more parts of needed but next time I won't forget the coffee and donuts they so desperately think they need!! 4 stars for the convenience of having the part I needed locally and they old man banter (I happen to enjoy it) price for the part was triple what it would have been online but Local businesses help your community Amazon doesn't!

New to the area, walked in to look around, walked out with a new guitar (you know how that goes)…read moreeveryone was very friendly and helpful. They sell Yamaha brand guitars here which is very rad, and not too common. They also had a variety of pianos, keyboards, band instruments, etc. definitely plan on being a regular

Very knowledgeable staff, friendly low key atmosphere, quality selection to choose from and I…read morewasn't pressured or pushed toward any one product. We talked about what I was looking for, my skill level and my aspirations which helped me choose the guitar I liked and would meet my current as well as my future needs. I have also been back and made additional purchases and my shopping experience is always the same. If you are thinking about buying a musical instrument or any other music related purchases....I strongly recommend you stop in and browse their inventory and talk to the staff....this is a great place to do business.

Great and friendly service. Laptop runs like new, prices are very reasonable…read more Bring dog biscuits for little Teddy when you come! Was recommended by a friend and am recommending back to the general public. You got my business for sure.

I visited PC Planet based on the positive reviews I read. I have to say, this company is great!…read more The gentlemen in the office are professional, courteous, and very thorough. Everything they did was explained to me in detail along with the cost, which was certainly reasonable. I highly recommend this place for your computer problems and/or sales. Pamela

I love this place! Both locations have amazing customer service and knowledge about their products!…read moreI absolutely Love the 'Hemp Lively' delta-8 Gummies!!! Taste great and excellent quality! A must try!!

Good selection of products and good staff picks! Staff was polite and courteous as well as…read moreknowledgeable.

Date: 01/12/2022 To:…read moreJohn Stankey (CEO), Angela Santone (ExVP HR) Reference: Excellent Customer Service and Professionalism Please make note that the following AT&T Store Associates (4405 SW College Rd, Ocala, FL 34474) needs to be commended on their excellent people handling skills in providing me and my Service Canine Rio (aka: RioTheBorzoi) with the best Post-COVID cellular retail experience. If your company has an award available for this team has shown me the high quality of problem solving techniques, clear communications and personal due diligence in rectifying all my transportation needs. Bianca Mike  It is this customer involvement that makes your organization a leader in the industry. "Store of the Month". I would like to especially recommend that they receive special recognition for their merit during these times of corporate recovery. I find that the foundation of AT&T success is directly attributed to this kind of leadership performance.  I now know why your organization has the reputation as an industry leader and the relentless pursuit of perfection Cheers! Frank B

Customer service has been consistently horrible at this location. I have gone there to transfer…read moreservice because they would match a competitor and had so many hassles as they kept messing up every so for month and had to manually fix it, was not into helping or servicing people overall, knowledge overall was very poor and the coverage of service areas are very poor. AT&T is definitely not a service provider for those that need a wide service area as their coverage regardless of what they say and the map that shows the coverage areas say because when you actually get their service, it will be spotty in the areas where you think should have no issues with service. We are paying a little less than Verizon but had we known what we know now, we would pay the higher price for being able to have strong frequency in our own house and the ability to use the phone everywhere other than remote areas. Plus their customer service is the worse ever!

Very smart and respectful crew. Both my jewelry and my preferences and as a general human being…read more They offered to put my piece on commission and gave me great advice. It's a small store with a big heart. I'd love to shop there more and recommend it to anyone who (like me) avoids the "car sales" buying experience of Zales and the like. They will treat you right!