It sucked went by your commercial that said ya'll said you had all batteries in stock I drove 40 miles one way to get a new battery for my computer only to find you didn't have it you had to order it that took a week so in total i drove 160 miles total to finally get it because u didn't have it I want be back your ads and commercial lie. read more

I was really impressed with how clean and organized the store is, since they move up Archer Rd, across 34th over by the Geico Insurance building. I love coming here, because it means when I leave, things that have not been working, that I having been putting off fixing, will being working again. They have a lifetime battery replacement for $22.....(I am a chef, and I constantly use a food thermometer), so now I am covered in my kitchen, for life?!?! Where do I sign?! Oh, wait...no need to sign, and I already bought it!! YES!!! read more

Great customer service!Stated year, make, model of car & told me what type of battery need. Quick and easy install.

I didn't know what to expect at Batteries plus. I had several questions about batteries and what makes one battery cheap, and one expensive. Michael was super knowledgeable and answered all my questions. He even noticed my car battery needed a bracket to secure it from vibrating-and installed the bracket for me. I'll be back! read more

Batteries Plus - Installed bracket - Battery Stores Near Me - Gainesville, Florida

Okie, so I did have some trouble deciding what to rank this business. But i without a doubt feel a 4 star is befitting as I will definitely return to this place in the future; however I couldn't make it a 5 because of the amount of anxiety the visit caused. Around March 15th I took my iPhone 7+ to the "phone expert," a gentleman named Kevin at Battery Plus. My phone had decided to shut off and was not turning back on. Not surprising as I'd spent weeks having to wrap charging cords in a certain way while holding my head at a specific angle and hopping on one foot praying (jk) to get it to even attempt to charge. The slightest movement caused by a notification making me have to try to figure out the correct way to wrap it again. This was the most pressing issue but when I say my phone had been put through the ringer, I most definitely mean it and that is putting it kindly. After discussing everything that was wrong with it with front desk staff and Kevin and discussing prices, expectations, etc. I was given hope that my issue could be fixed. Upon picking up the next day I discovered that it now had the charging port issue fixed so I was able to turn my phone back on, but now had a whole new issue and then some. Now my phone was unable to make outgoing phone calls, part of the screen was not responding to touch, and I was unable to record video with sound. All pretty important! Because of the damage to the phone originally it was risky business opening it up and this was in detail shared with staff but it was a challenge that Kevin did decide to take on. It was really unfortunate that opening the phone triggered so many other issues. I was already stressed having a phone unable to be turned on because it couldn't hold a charge; dishing out unexpected funds for an iPhone 7+ that sucked and then to be told more money was needed to get more items fixed which had malfunctioned while in their care had me quite overwhelmed. After some back-and-forth and a little bit of high stress levels on both sides of the counter I left my phone with them to fix again. I was contacted by the manager who spoke with Kevin and both decided that they would fix my phone and all its issues plus a couple more that I did not expect and not only did they not charge me for the cost of labor or materials for these created issues but they refunded me in full for the original cost of fixing my phones charging port! I did not expect that at all; at the very best I was hoping for having cost of materials to be my only financial burden, but their customer service saved my wallet a brutal beating, falling more behind on work, and it saved my opinion of this business being a 2 star. They took the time to guarantee if ever in need of a cell phone repair tech or a battery for anything that I wouldn't hesitate returning to them. Kevin really was quite knowledgeable about smart phones and I could tell that he had earned the title of expert. Also the gentleman who was at the counter (unfortunately I've forgotten his name - tall with dark brown hair) was absolutely stellar. He was patient and kind and was really good at diffusing stressful situations while multitasking his work duties and satisfying other customers. Thank you for helping me out with the repair but going above and beyond with customer care. FYI this business Had so many varieties of batteries and seemed able to fix almost any phone issue, but also had quite the assortment of cases, cords, window wiper blades and fun lighting for your space, along with other goodies. So check em out and don't hesitate to call ahead to get a price estimate and to double check that they have the necessary items in stock. read more

Batteries Plus - Storefront - Battery Stores Near Me - Gainesville, Florida

Went there to get a new key fob programmed. I had purchased the fob off the internet and brought to batteries plus for the programming. In attempting to program the new one, the originals became deprogrammed so I had no working fobs and had to manually enter my car! I had to get new fobs at the dealership! The manager, Robert, was very apologetic and made things right financially. I have to take some of the blame for buying the fob on the internet. And I suspect if I had gone to B+ in the beginning, they would not have been able to purchase an extra fob for my car in the first place (it is a relatively new car). read more

Great customer service and helpful staff hope the company treats them well and they stay . Definitely will be going back in the future.

Brought phone in for a free diagnostic. Nick was very helpful, great customer service. Will be going back for our Battery needs.

Batteries Plus has always had what I needed, when I needed it. Their staff has always been very professional and knowledgeable. This time I needed a car battery. They helped me find exactly what I needed and had it in stock. I highly recommend the Gainesville Florida Batteries Plus to anyone. read more

Customer service is top tier. They are very understanding people and will work with you, especially the store manager Rob!

Rob helped diagnose my battery as I had been having starting issues for some time and was worried that I would need a new battery. He quickly recognized that the terminal clamps were loose but still ran the batty test. It check out fine; no new battery necessary just tighten the nut. I was still worried about the battery so he ran the test again and carefully showed me the results and assured me that it was unnecessary to install a brand new battery. Honest, Professional and Courteous read more

This place is great for more than just batteries. Phone screen repair, wiper blades, etc. Gary had great customer service even though I did didn't need these. He did replace my key fob battery and tested both of them for me. Make sure you ask about the lifetime replacement on batteries. Ive used mine several times now. Definitely recommend this business read more

Yeah so I wanted to get a refund for a battery i got from them, the owner made it super difficult for a petty $50 refund. Asked me if I charge my phone every night, then I said yes, he said"didn't we tell you not to do that?" . Also implied his suspicion of me tampering with the new battery to get some cash after I confided him my story; lack of empathy. I'm a busy person so I can't deal with B.S. if you can't either, go to a different store read more

The staff here have always been super helpful and the manager Robert has also been exceptionally patient and knowledgeable -When they say batteries plus bulbs they should also include "plus a lot of other very cool stuff and a great staff to go along with it" read more

Great staff Kevin was great awesome and so was the rest of the people there sorry I don't remember your names but you exceeded my expectations to the fullest! read more

Terrible service. Clerk made it clear she didn't think she be working on a holiday (Labor Day). Asked about a battery for my key fob and she changed it without mentioning that there was a significant up charge to do so and that I could easily change it myself by purchasing the batteries (told me after she'd done it). I told her that if I had known I would have bought the batteries. She then tried to sell me a plan that would have been close to $50 for two fobs, lifetime changes. I didn't want that so she tried the 1 change option ($10 more than if I bought the twin pack twice. ). Finally she agreed to let me but my own and install, took out the ones she'd installed. But made sure to tell me she's not supposed to, like I was asking something unreasonable. Then I couldn't get the packaging open without scissors. After trying repeatedly I asked for scissors , which she handed over with a grudge. She had opened the fobs and laid them out for me to change but put them out backwards so it took me awhile to figure that out. She was, in a word RUDE. I will go back to BATTERY SOURCE, where they have excellent customer service. They happened to be closed so I tried the other place...never again! read more

they replaced the smashed screen on my iphone 6 and did an excellent job. checked out the phone totally. very professional. they also replaced the batteries in my cordless drill and instead of throwing it out, I now have a new drill. i also bought some LED bulbs for my house here as they had 2 pallets of bulbs super cheap. bought several 6 packs and gave them to family and friends. no, im not the owner writing a review. i actually live way up 34th street and it was a haul to drive here but ill do it again as they know their stuff read more

I bought light bulbs here that had 5 year replacement warranty. I had to take one back after 2 years they didn't have that particular bulb. We did get them to locate a replacement at a different store and was able to convince them to have it mailed to the house (we live an hour away). read more

I had my screen replaced here and it only took an hour and a half. The staff was friendly and informational. The thing that made me choose them was the honesty. I called mobile mania who offered an upcharge for water sealing my phone. Called batteries plus bulbs and was honest with me that no one can fully water-seal like OEM apple factory. Same cost at both places. read more

I get all my batteries and light bulbs here. The prices are reasonable and the staff is friendly and helpful. This is the only place I know of that sells Arlo batteries. read more

These folks were a LIFE SAVER after another local business sold us a battery that needed all kinds of work (add acid, let sit, then charge for hours). Their battery was charged and ready for installation when we needed it (on a Sunday!) Their prices are not the cheapest, but convenient and they know their stuff! read more

I have been here twice to deal with issues for my office. They have gone out of their way to help me, saving me money each time. They work quickly and knowledgeably. read more

Awful store, we've been 3 times and each time has been a haggle to get what was advertised on the website or on the shelves. We left a motorcycle battery there too for testing and they ended up forgetting to give us all the parts back. The most recent visit they had a cell phone battery advertised online for $10 cheaper than in the store and would not honor the price. They also had a coupon code online for $10 off and would not honor that either. The store employee claimed he didn't know how to find the advertised coupon online. Save yourself the trip, it's not worth it unless you're looking for a headache and to pay more than things are worth. I found my cell phone battery online elsewhere for a better price. read more

Went into this place about a month ago to get a battery replaced for my car FOB. For those of you who don't know what that is, it's the remote to the car. I've had the original battery for 2 years, new. My vehicle started to display the battery low on the dash indicator so I went into this store to get it replaced. I had never been in the store and it is called "Batteries Plus" so I thought I am bound to get the right replacement. Wrong. Buyer beware, since it's on me to have not looked at the battery that was being put in. It's now a month later and my vehicle lit up the indicator to replace the battery. Varta (never heard of this battery) was the brand that was sold at I believe $7. The clerk asked if I wanted to spend $30 for a lifetime replacement and I declined thinking hey it's probably going to be another 2 years, not. I see why they offered the warranty if the battery is only going to last 1 month. read more

I didn't realize that this place was a chain... But wow! Just as had happened when I came to a Batteries Plus in North Carolina, the staff made it so easy to come in, get what I needed and get out. This time I was grabbing an adaptor cord for my old laptop. I got the cord with a free warranty! Check it out if you need a random battery or cord!! read more

Not pleased what so ever , i gave one star just like a person leaves one penny for a tip. I recently had the glass replaced on my iphone 4 . I dropped it off and was told an hour an a half so i wasted time in town cause i ride a bike i arrived an hour an half later i walk in and ask about my phone he had a puzzled look on his face then asked the guy fixing my phone how much longer. I hear in the back ground. I still haven't got the original parts off yet so it took another hour an a half . I get there and the guy said that he had to replace the battery as well an charged me for it when i know my battery was just fine. He made a mistake and made me pay for it. I get home checking my iPhone i figure out that the camera now doesn't work.i guess im gonna suck it up cause i dont have insurance on my phone i cant risk them breaking it and blaming me. When i dropped it off he went through random tests making sure everything works and it did. They go through your stuff and break it and you end up paying in the end ! Merry christmas i wont be back read more