They were very professional. The end price was the quoted price. They did an excellent job and…read morethey repaired the tablet screen in a very timely manner as I was also quoted. They did such an excellent job, I wish I had other items for them to work on. I highly recommend them. They were awesome.

I am on the road for business coming from New Mexico. My work world is on my laptop, and I hadn't…read morebacked up files for a few weeks. While heading to Ocala, I noticed half of my charger's tip broke off in my charger port. I had less than 3 hours charge to take meetings and email critical docs to myself before I lost access to my hard drive. I was THRILLED to find Mobile Medics. He took me in right away and was able to resolve my problem in less time than it took me to write this review. Thank you! Highly recommend.

READ THIS WHOLE REVIEW. Wish 0 stars an option. What the hell. AFTER breaking the screen you were…read moresupposed to fix and refused to give a warranty PROBABLY because you knew you messed it up. I am a broke (not just sorta broke, I am so broke I go to the pantry for food) college student, and you scammed me after ACKNOWLEDGING your prices were higher than they should be. No sympathy. No empathy. Just cruel profit-driven intentions. I can no longer afford to fix my phone AGAIN right before break. My phone was moderately alright before you guys touched it. Now, it is obliterated inside and out. Thank you very much. I can't believe that you can look at a college-aged girl, struggling to breathe when the price to fix her only point of contacting her family 1000 miles away, and then say "Yeah, you weren't expecting that price were you." I am appalled. As I sat for three hours, missing two classes with mandatory attendance to get my phone fixed, it took another hour to get the wifi password to not be stranded in the middle of Gainesville. I have worked customer service. I understand it is not easy and there is a lot demanded of you. However, I never lost my integrity in the quality of service I provided. I frequently go and HAVE GONE out of my way, into personal inconvenience, to ensure a patron's exemplary experience. Ubreakifix has failed to do so. Never in my life, have I had a cooperative of adults so abhorrently dysfunction. Put ME in the back, cause I am damn near sure, at least then something might be done correctly at this establishment. I saw the quotes you gave other people around me. You scammed more than one old person. Appalled. Disgusted. I know see your gross business practice as Asurion parent company. You offer "insurance" and then have your services fail. Wow. You have reminded me, that there truly is evil left in this world. Not only have you scammed me, but I can guarantee you also fail to pay your employees a livable wage. Wow. Failing me, AND the people who work for you. I have learned that companies who play dirty, make dirty money. I hope you are happy you got $250 of my $800 a month paycheck (mind you, before rent). Because obviously, I know how to invest in my education, but not in a scam. Unfortunately, this being the first time I have ever been scammed so badly, I used to have hope for humanity. I am an optimist. You, my friends, have made me not only a pessimist, but a nihilistic one at that. I would have rather given a charity the $250 directly since apparently the first expenditure was a waste of money. I hope the big boss Guru Gowrappan knows that USC is only relevant because everyone knows that the only reason your school is considered elite is because you allow rich white people with ACT scores below 20 to be admitted. USC or "University of Spoiled Children". Embarassing. I guess this makes sense why you scam poor people because it is all you guys know. I can only hope that this review on Google helps at least one other poor college student stay away. Thank you for reading this. I'm sure no one actually will, but it is always worth a shot. As they say, shooters shoot.

excellent work, Alexandra took my laptop and repaired it promptly, find out the broken part and…read morerepaired, had a problem when I gave her the wrong password, corrected and Jay returned to me, again great work

AMAZING service!! Fixed my battery for cheap and super quick turnaround time. Everyone is super…read morepleasant and helpful. 10/10 recommend!

AVOID AT ALL COSTS. Paid $200+ for a minor phone screen repair and now my $1000+ phone is near…read morecompletely unusable and they won't fix it.

I'm so impressed with how honest, genuine and kind these people were. I believe I am somewhat of a…read moretough critic because I hold myself to such high standards. I also rarely post reviews. The experience has to be outstanding - good or bad. This was EXCELLENT! You can really trust this group of people. Finally, to the Epic team - THANK YOU for being so great! I was blown away with this beyond 5 star service.

I needed assistance immediately (same day), due to computer issues. I called and the tech said he…read morewould leave and come right then and there. Within 30 minutes he was at my home. He was knowledgeable, and worked quickly. He stayed to ensure what needed to be done was going to occur, but was conscientious to not stay unnecessarily to be cost conscientious. More than 100 % satisfied! The fact that he was friendly and courteous was the icing on the cake!

Run the other direction bro!…read more This was our third trip to Tech Bros in two months. We were new customers when we first came in for a dead battery. The second trip was 29 days later, when that battery failed--still under warranty. We picked it up the same day, and while it powered on, the screen soon turned green at home. We returned again today for a third attempt to fix what was clearly caused during their repair. At checkout, they framed it like they were doing the right thing and "taking care of it" for us. But when we got in the car and turned the phone on, a new white flashing light started going off. This wasn't just unresolved--it was a final slap in the face. In retrospect, each time we went to Tech Bros, we experienced more damage. The way this was handled was completely unprofessional and dismissive. When we insisted that they fix the damage, they threatened to post our texts online like transparency would somehow make us look like the bad guys. Classic deflection tactic - trying to intimidate and discredit us because they know they've mishandled this, and we're holding them accountable. They broke my daughter's iPhone and then sent us a bill for an extra $150 to fix it. Save yourself the grief and go to a reputable company. Buyer Beware!!!

I started at Tech Bros to scrub an older Apple to pass along and it seemed like it was going to be…read morecomplicated. I needed an external hard drive to accomodate all the photo files & that I would have to purchase at BestBuy. When I went to BB I was sold the ext. hd and a "protection plan." I went with Geek Squad housed inside BB to do the whole job hoping the "pp" would allow for some better service...When I got the new computer back home from Geek Squad none of my previous passwords would work. When I went back to GS (1st one on line when they opened) I was told to make an appointment and the only available was 5 days away... Went back to Tech Bros, where a helpful Bros showed me where I was going wrong... two minutes, got me up and running... They are now my go-to ... Anyone want a Geek Squad "protection plan?'

I met Connor there he's a great person. I was approached respectfully and he gave me great advice…read morefrom which of the devices they had for sale and I love their prices! I'm in college and working through to save money and this store gave me a phone and case for literally 3x the price cheaper! I'm loving my new phone and cant wait to come here again! I know Christ is blessing Connor he may not see it but I see how great he's doing and I just met him today and pray for him that continues to make customers smile and help them as much as he did to me! Thank you Connor!!

Professional, knowledgeable, and friendly. This is a great place to go and get help with your phone…read moreissues.

I never thought I would have such a weird problem with my iPhone! A window opened and would not go…read moreaway, so I could bot even use my phone AT ALL! Dan, at Gator Tec fixed it in five minutes! T-Mobile could not help me, nor could the Apple Help Desk, my work schedule would not allow me to go to Best Buy, and Gator Tec was my second option... now it is my first!!! After Dan fixed my phone, I asked him how much I owed him, and he said, "Nothing at all!" Thanks Dan!

Very expert in computer and software. I was treated like…read moregold....was pleasantly surprised.

I came back to this place because the owners response seemed honest; although I did not say who I…read morewas and paid normal retail price for replacement screen. Customer service was exceptional and the replacement screen functions properly. Highly Recommended.

Literally right down the street from me, super convenient because it's a drive-thru, not only…read morethat..... everybody is so cool! It's a family-owned company. 10/10

It sucked went by your commercial that said ya'll said you had all batteries in stock I drove 40…read moremiles one way to get a new battery for my computer only to find you didn't have it you had to order it that took a week so in total i drove 160 miles total to finally get it because u didn't have it I want be back your ads and commercial lie.

I was really impressed with how clean and organized the store is, since they move up Archer Rd,…read moreacross 34th over by the Geico Insurance building. I love coming here, because it means when I leave, things that have not been working, that I having been putting off fixing, will being working again. They have a lifetime battery replacement for $22.....(I am a chef, and I constantly use a food thermometer), so now I am covered in my kitchen, for life?!?! Where do I sign?! Oh, wait...no need to sign, and I already bought it!! YES!!!

The gentlemen that run this business - and I do mean gentlemen - are fantastic. They were kind and…read moreinformative and very helpful. I came in needing data transferred from one external hard drive (that I thought was faulty) to another new one. About 1/2 hour later, they called and said both were fine and that I could save myself the money by transferring the data myself. That's unheard of in today's world - where a business actually looks out for their customer. And on my way out, I looked around at some of their refurbished computers and wow, the prices are amazing. These guys have all my future business and I will refer them to everyone!

Craig was the "glue" that held that store together. Craig has passed. It is NOT the same store. My…read moreexperience was a nightmare. Will NEVER go back!