1. Epic IT Solutions

0

Gainesville, FL

Epic IT Solutions

5.0 (2 reviews)
Closed • 8:00 am - 5:00 pm

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Response time

40 minutes

Response rate

100%

Services - Epic IT Solutions

Cloud services

Data recovery

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The guys at Computer Doctor have been helping us out with various things in the Alachua area for…read moreseveral months now. They are always courteous and professional, and it is always a pleasure to work with them. As an example, we recently reached out to have a PCIe card removed from a Dell server as we did not have any technicians on-hand in the area at the time. They responded quickly, showed up on-time, verified exactly what needed to be done, and the whole thing was taken care of in less than 10 minutes. I highly recommend Computer Doctor, and am looking forward to working with them again.

THIEVES!!! Just like the other reviewer said, they give a reasonable estimate of 3-5 business days,…read moreonly to push the date back further and further. It took around 3 weeks to get my laptop back. I paid around 300$ for a new battery & installation, with the idea that I would receive an OEM factory battery. After 3 weeks of waiting, I am informed that I can either wait a while longer or take an aftermarket chinese battery. I chose the latter, being completely fed up with waiting. The battery they installed feels extremely cheap, visibly looking like its held together by duct tape. It has a 2 hour battery life, compared to the 6 to 8 hours I got before having my laptop serviced. And the worst part of it all? THEY STOLE MY 1TB INTERNAL HARD DRIVE!!!!! I was shocked to open my laptop casing to see a blank hole where my hard drive once was. I didn't receive any compensation for the massive downgrade in battery quality, nor did they ever even mention that they stole my $100+ internal HDD. i have since learned how to modify and fix my own technology and will never again trust others. This place is a huge overpriced scam center, AVOID AT ALL COSTS!!!

Epic IT Solutions - itservices - Updated November 2026

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