Went in to chat with the team about potentially working with Impact Computers. Their shop is clean,…read moreinviting and has an amazing mascot Sunshine who is an adorable little friendly dog that is very well behaved. David, the owner has a great rapport with his customers and not only does computer repair but liberally offers advice for free. He's very smart, and knows his craft inside and out. I wouldn't hesitate to recommend David and his entire crew for anytime you have technical issues and need professional support.

Craig was the "glue" that held that store together. Craig has passed. It is NOT the same store. My…read moreexperience was a nightmare. Will NEVER go back!

They were so great. Victor and Ray were wonderful. They both had so much patience with us (we are…read moreVERY senior citizens). They had a little problem hooking up to the internet, we were no help to them, but they figured it out. They explained how everything worked and showed us. Terrific guys, very personable and knowledgeable. They deserve the 5 star review.

The technician, Dan, was patient, answered all my questions. He had all the tools and knowledge…read morenecessary to remove my old tv from mount and re-use the mount on new TV. He also went out of his way to assist when the cable box did not work.

I have a 14" Dell Inspiron laptop which developed a broken binge for the second time, without any…read moreapparent trauma. Dell repaired it the first time, under warranty, but refused to do so now, since the warranty had expired (welcome to corporate America)... The doggies were recommended to me (no, I didn't know they existed previously). They were friendly, and did a beautiful job of repairing the hinge, and for a very fair price. Highly recommended!

These guys are some of the good guys. They're out-of-the-way but friendly staff and super…read moreknowledgeable. These guys been in the business a long time and really know their stuff.

The guys at Computer Doctor have been helping us out with various things in the Alachua area for…read moreseveral months now. They are always courteous and professional, and it is always a pleasure to work with them. As an example, we recently reached out to have a PCIe card removed from a Dell server as we did not have any technicians on-hand in the area at the time. They responded quickly, showed up on-time, verified exactly what needed to be done, and the whole thing was taken care of in less than 10 minutes. I highly recommend Computer Doctor, and am looking forward to working with them again.

THIEVES!!! Just like the other reviewer said, they give a reasonable estimate of 3-5 business days,…read moreonly to push the date back further and further. It took around 3 weeks to get my laptop back. I paid around 300$ for a new battery & installation, with the idea that I would receive an OEM factory battery. After 3 weeks of waiting, I am informed that I can either wait a while longer or take an aftermarket chinese battery. I chose the latter, being completely fed up with waiting. The battery they installed feels extremely cheap, visibly looking like its held together by duct tape. It has a 2 hour battery life, compared to the 6 to 8 hours I got before having my laptop serviced. And the worst part of it all? THEY STOLE MY 1TB INTERNAL HARD DRIVE!!!!! I was shocked to open my laptop casing to see a blank hole where my hard drive once was. I didn't receive any compensation for the massive downgrade in battery quality, nor did they ever even mention that they stole my $100+ internal HDD. i have since learned how to modify and fix my own technology and will never again trust others. This place is a huge overpriced scam center, AVOID AT ALL COSTS!!!

Tap was just what I needed when my surface pro died. I knew I would need a new computer right away…read moreas I was in the middle of a work project. He came to my house the very next day and stayed until I was assured that my files would be saved. He gave me excellent advice and coaching (without telling me what to do) on a desktop and sound system replacement, which saved me considerable money. When my new computer arrived he spent several hours getting it set up and various issues with my laptop and phone resolved. Above all he will work with you and explain things until you are fully satisfied that you understand and that things will work. His patient explanations are especially good for older people (myself) or for someone with little computer savvy.

Tap came out to my house again to fix a bug on my laptop. He was efficient, professional and…read moreexplained things well. He made recommendations and gave me advice to help me in the future. I don't see him much but he's the one I call when I need help and wish I had IT Customer Support at home like I do at work! I trust him, he knows what he's doing and he's nice to work with. I appreciate his help.

overpriced and nothing was replaced. Charged me $120 to relpace a fan motor that he stated was not…read morereplaced. offered to replace it if it failed, again. should have said, when. What I learned was it was something I could easily do, but it cost $120 to find out.

NOT IMPRESSED AT ALL!. Unsatisfactory results. Overcharged, and I'm still having issues with my…read morecomputer. Will NEVER go back.

READ THIS WHOLE REVIEW. Wish 0 stars an option. What the hell. AFTER breaking the screen you were…read moresupposed to fix and refused to give a warranty PROBABLY because you knew you messed it up. I am a broke (not just sorta broke, I am so broke I go to the pantry for food) college student, and you scammed me after ACKNOWLEDGING your prices were higher than they should be. No sympathy. No empathy. Just cruel profit-driven intentions. I can no longer afford to fix my phone AGAIN right before break. My phone was moderately alright before you guys touched it. Now, it is obliterated inside and out. Thank you very much. I can't believe that you can look at a college-aged girl, struggling to breathe when the price to fix her only point of contacting her family 1000 miles away, and then say "Yeah, you weren't expecting that price were you." I am appalled. As I sat for three hours, missing two classes with mandatory attendance to get my phone fixed, it took another hour to get the wifi password to not be stranded in the middle of Gainesville. I have worked customer service. I understand it is not easy and there is a lot demanded of you. However, I never lost my integrity in the quality of service I provided. I frequently go and HAVE GONE out of my way, into personal inconvenience, to ensure a patron's exemplary experience. Ubreakifix has failed to do so. Never in my life, have I had a cooperative of adults so abhorrently dysfunction. Put ME in the back, cause I am damn near sure, at least then something might be done correctly at this establishment. I saw the quotes you gave other people around me. You scammed more than one old person. Appalled. Disgusted. I know see your gross business practice as Asurion parent company. You offer "insurance" and then have your services fail. Wow. You have reminded me, that there truly is evil left in this world. Not only have you scammed me, but I can guarantee you also fail to pay your employees a livable wage. Wow. Failing me, AND the people who work for you. I have learned that companies who play dirty, make dirty money. I hope you are happy you got $250 of my $800 a month paycheck (mind you, before rent). Because obviously, I know how to invest in my education, but not in a scam. Unfortunately, this being the first time I have ever been scammed so badly, I used to have hope for humanity. I am an optimist. You, my friends, have made me not only a pessimist, but a nihilistic one at that. I would have rather given a charity the $250 directly since apparently the first expenditure was a waste of money. I hope the big boss Guru Gowrappan knows that USC is only relevant because everyone knows that the only reason your school is considered elite is because you allow rich white people with ACT scores below 20 to be admitted. USC or "University of Spoiled Children". Embarassing. I guess this makes sense why you scam poor people because it is all you guys know. I can only hope that this review on Google helps at least one other poor college student stay away. Thank you for reading this. I'm sure no one actually will, but it is always worth a shot. As they say, shooters shoot.

excellent work, Alexandra took my laptop and repaired it promptly, find out the broken part and…read morerepaired, had a problem when I gave her the wrong password, corrected and Jay returned to me, again great work